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supportportal.gemalto.com Open in urlscan Pro
149.96.51.54  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://www6.thalesgroup.com/e/51442/view-sysparm-article-KB0010219/dg457g/1063475327?h=oFSL4bt0hNQJxNlF5xuvf2FuGef8qbMhrpwIR...
Effective URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Submission: On March 31 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 4 domains to perform 20 HTTP transactions. The main IP is 149.96.51.54, located in United States and belongs to SNC, US. The main domain is supportportal.gemalto.com.
TLS certificate: Issued by R3 on March 11th 2021. Valid for: 3 months.
This is the only time supportportal.gemalto.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 52.21.178.134 14618 (AMAZON-AES)
15 149.96.51.54 16839 (SNC)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
20 4
1    52.21.178.134 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: pi0-lba1-2-ue1.aws.pardot.com
www6.thalesgroup.com
15    149.96.51.54 (United States)

ASN16839 (SNC, US)
PTR: vip-149-96-51-54.cust.service-now.com
supportportal.gemalto.com
3    2a00:1450:4001:827::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2a02:26f0:6c00::210:ba0a (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
use.typekit.net
1    2a02:26f0:6c00:28d::19fd (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
p.typekit.net
Domain Requested by
15 supportportal.gemalto.com supportportal.gemalto.com
3 fonts.googleapis.com supportportal.gemalto.com
1 p.typekit.net use.typekit.net
1 use.typekit.net supportportal.gemalto.com
1 www6.thalesgroup.com 1 redirects
20 5

This site contains no links.

Subject Issuer Validity Valid
supportportal.gemalto.com
R3		 2021-03-11 -
2021-06-09		 3 months crt.sh
upload.video.google.com
GTS CA 1O1		 2021-03-11 -
2021-06-03		 3 months crt.sh
use.typekit.net
DigiCert SHA2 Secure Server CA		 2020-01-28 -
2022-02-01		 2 years crt.sh
*.typekit.net
DigiCert SHA2 Secure Server CA		 2019-12-06 -
2021-12-10		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Frame ID: 3B895988775BBBB3F0BB40471D6C9CFF
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://www6.thalesgroup.com/e/51442/view-sysparm-article-KB0010219/dg457g/1063475327?h=oFSL4bt0hNQJxNlF5... HTTP 301
    https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219 Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

20
Requests

100 %
HTTPS

60 %
IPv6

4
Domains

5
Subdomains

4
IPs

2
Countries

718 kB
Transfer

2965 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www6.thalesgroup.com/e/51442/view-sysparm-article-KB0010219/dg457g/1063475327?h=oFSL4bt0hNQJxNlF5xuvf2FuGef8qbMhrpwIRRbB90Y HTTP 301
    https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set /
supportportal.gemalto.com/csm/
Redirect Chain
  • https://www6.thalesgroup.com/e/51442/view-sysparm-article-KB0010219/dg457g/1063475327?h=oFSL4bt0hNQJxNlF5xuvf2FuGef8qbMhrpwIRRbB90Y
  • https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
92 KB
20 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
5eea68c03dcb5dc0f33c8024c6b51c08b13705e900933ec91183dc2e62ed5781
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Host
supportportal.gemalto.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

X-Frame-Options
SAMEORIGIN
X-Is-Logged-In
false
X-Transaction-ID
c822f9e01b1f
Pragma
no-store,no-cache
Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Expires
0
Referrer-Policy
same-origin
Content-Encoding
gzip
Content-Type
text/html;charset=UTF-8
Transfer-Encoding
chunked
Date
Wed, 31 Mar 2021 17:20:25 MSK
Server
ServiceNow
Set-Cookie
JSESSIONID=1A7CF63E06B5B0AAE03024B905C206A6; Path=/; HttpOnly; SameSite=None; Secure glide_user_route=glide.ed65d96860fd6e55f7961c48476cd8fc; Max-Age=2147483647; Expires=Mon, 18-Apr-2089 17:34:32 GMT; Path=/; HttpOnly; SameSite=None; Secure BIGipServerpool_gemalto=461691914.34366.0000; path=/; Httponly; Secure; SameSite=None; Secure
Strict-Transport-Security
max-age=63072000; includeSubDomains

Redirect headers

Date
Wed, 31 Mar 2021 14:20:24 GMT
Set-Cookie
pardot=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0 visitor_id51442=480432631; expires=Sat, 29-Mar-2031 14:20:25 GMT; Max-Age=315360000; path=/; secure; SameSite=None visitor_id51442-hash=454447a58dda632e24367fe4dde965a2c94a0dc1e353bea13665bf16133c136e252dcf0f720e8e35a46e003183fec76bb0664c86; expires=Sat, 29-Mar-2031 14:20:25 GMT; Max-Age=315360000; path=/; secure; SameSite=None
Location
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
P3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Cache-Control
max-age=63072000
Expires
Fri, 31 Mar 2023 14:20:24 GMT
Vary
Accept-Encoding,User-Agent
Content-Encoding
gzip
Content-Length
148
Content-Type
text/html; charset=UTF-8
X-Pardot-Route
32427ff3465437d362f61c790f7d2406
Server
PardotServer
X-Pardot-LB
7044ba9c794aba658bc1be2f8b8ad85c
Connection
keep-alive
sp-bootstrap.scss
supportportal.gemalto.com/csm/styles/scss/ 		197 KB
31 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://supportportal.gemalto.com/csm/styles/scss/sp-bootstrap.scss?portal_id=89275a53cb13020000f8d856634c9c51&v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
0f7c65cc970ebe1640a8663b7b0714b4b2647de027b9a44d52d42339013b946f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Wed, 31 Mar 2021 17:20:16 MSK
Server
ServiceNow
ETag
38ce146d82c455845d8c303d36a0d8f0
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Mon, 04 Apr 2022 14:20:25 GMT
sp-a11y-accessibility.scss
supportportal.gemalto.com/csm/styles/scss/ 		13 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://supportportal.gemalto.com/csm/styles/scss/sp-a11y-accessibility.scss?portal_id=89275a53cb13020000f8d856634c9c51&v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
c2d0da8c9a0522e5712342adfe685b6bb045a427149aa9edcb2104c34cee341d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Wed, 31 Mar 2021 17:20:16 MSK
Server
ServiceNow
ETag
2a54bc5d7fc0e173ddbd9469b13e5514
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2372
Expires
Mon, 04 Apr 2022 14:20:25 GMT
css2
fonts.googleapis.com/ 		378 B
411 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Comic+Neue:wght@300&display=swap%22%20rel=%22stylesheet%22&v=b6e295dc1b1b2c1061a2fc4e0d4bcb1d
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a5d5efaec72cb5b20fcb88d6998457c7243358039be3fceb737442ebe51fe190
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 31 Mar 2021 14:20:25 GMT
server
ESF
date
Wed, 31 Mar 2021 14:20:25 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 31 Mar 2021 14:20:25 GMT
css
fonts.googleapis.com/ 		6 KB
755 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto:300,400,700&v=b6e295dc1b1b2c1061a2fc4e0d4bcb1d
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
e47a27d91c2487289d6607ee10d7cb7b31944a5ed3ff5ffc86ec8526e9374af0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 31 Mar 2021 12:27:12 GMT
server
ESF
date
Wed, 31 Mar 2021 14:20:25 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 31 Mar 2021 14:20:25 GMT
zmb8zbe.css
use.typekit.net/ 		4 KB
1000 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://use.typekit.net/zmb8zbe.css?portal=89275a53cb13020000f8d856634c9c51&v=b6e295dc1b1b2c1061a2fc4e0d4bcb1d
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba0a Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
82db717ad83332d7d161710aeba4075680025656de022fc13166ef94859f337a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains;

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains;
content-encoding
gzip
server
nginx
date
Wed, 31 Mar 2021 14:20:25 GMT
vary
Accept-Encoding
content-type
text/css;charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=600, stale-while-revalidate=604800
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
content-length
768
css
fonts.googleapis.com/ 		2 KB
645 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto+Condensed&v=b6e295dc1b1b2c1061a2fc4e0d4bcb1d
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f51c09f7389cdc5cfdbd249cc66f95f51480041e42da46e5adf088e7bea9a686
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 31 Mar 2021 12:30:02 GMT
server
ESF
date
Wed, 31 Mar 2021 14:20:25 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 31 Mar 2021 14:20:25 GMT
js_includes_sp_libs_min.jsx
supportportal.gemalto.com/scripts/ 		297 KB
105 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://supportportal.gemalto.com/scripts/js_includes_sp_libs_min.jsx?v=02-01-2021_1759&lp=Sun_Nov_01_08_00_41_PST_2020&c=25_697
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
13a73ebbe7434bfef8283b1ae57658cd946ed95eb8f009f440f4662c1978a3a1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:16 MSK
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Mon, 04 Apr 2022 14:20:25 GMT
js_includes_sp.jsx
supportportal.gemalto.com/scripts/ 		2 MB
487 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://supportportal.gemalto.com/scripts/js_includes_sp.jsx?v=02-01-2021_1759&lp=Sun_Nov_01_08_00_41_PST_2020&c=25_697
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
39498bdc6d3aa9ceb4affb0cde621647f869c475583bceb50ed65e5010f66c47
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:16 MSK
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Mon, 04 Apr 2022 14:20:25 GMT
hideSomeElements.js.jsdbx
supportportal.gemalto.com/csm/ 		818 B
880 B 		Script
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https://supportportal.gemalto.com/csm/hideSomeElements.js.jsdbx?c=49
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Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
c23193f7ebb6087a9e9a5812114fd90d471f96ebea7b6c9fe566b4d002fdb3a3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Fri, 22 Mar 2019 20:09:50 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
510
Expires
Mon, 04 Apr 2022 14:20:25 GMT
app_com.jsdbx
supportportal.gemalto.com/ 		607 B
693 B 		Script
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https://supportportal.gemalto.com/app_com.jsdbx?c=16
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Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
a535500b8675350002b36c995dd69132f64695d8f130d7cb49637cee91eb607f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Mon, 06 Mar 2017 18:36:07 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
323
Expires
Mon, 04 Apr 2022 14:20:25 GMT
app_com.modelUtil.jsdbx
supportportal.gemalto.com/ 		7 KB
3 KB 		Script
General
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https://supportportal.gemalto.com/app_com.modelUtil.jsdbx?c=20
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Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
a3bc7fc614d398faa526f1753eb2d70af7314bdb6ddbc12258484f1d10ddc1d3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Mon, 25 Mar 2019 20:18:11 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2571
Expires
Mon, 04 Apr 2022 14:20:25 GMT
app_com.cxs.contextual_search.jsdbx
supportportal.gemalto.com/ 		7 KB
2 KB 		Script
General
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https://supportportal.gemalto.com/app_com.cxs.contextual_search.jsdbx?c=56
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Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
c3a408dbe2c6e6b40af0681c60aed6cdd17405ec60a4f688ab7cea3b7a47875d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Fri, 30 Aug 2019 02:02:21 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
1755
Expires
Mon, 04 Apr 2022 14:20:25 GMT
retina_icons.css
supportportal.gemalto.com/styles/retina_icons/ 		16 KB
3 KB 		Stylesheet
General
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https://supportportal.gemalto.com/styles/retina_icons/retina_icons.css
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Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
68b9509f76e9158350f314d266487520fbc6b25ad94e819dc097282cb5950395
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Tue, 02 Feb 2021 05:44:08 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2935
Expires
Mon, 04 Apr 2022 14:20:25 GMT
source-sans-pro-latin.css
supportportal.gemalto.com/csm/styles/fonts/source-sans-pro/ 		1 KB
630 B 		Stylesheet
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https://supportportal.gemalto.com/csm/styles/fonts/source-sans-pro/source-sans-pro-latin.css?v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
1c7c259141b903c0b2f76cd49515cee7cb34ecea8a59c08dd2a7304da457a871
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:16 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
267
Expires
Mon, 04 Apr 2022 14:20:25 GMT
css_includes_$sp.css
supportportal.gemalto.com/csm/styles/ 		42 KB
9 KB 		Stylesheet
General
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https://supportportal.gemalto.com/csm/styles/css_includes_$sp.css?v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
8d212c1b9e8d39b0ab154dc223cb7359bf4e0a573832a52fbc1a85245cd7a50c
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:16 MSK
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Mon, 04 Apr 2022 14:20:25 GMT
sp-patch.css
supportportal.gemalto.com/csm/styles/ 		234 B
475 B 		Stylesheet
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https://supportportal.gemalto.com/csm/styles/sp-patch.css?v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
b6e20ca17ead0035f163ba76994d42546843b8b0d9a7a401bd0f7b3ec9a7ccc3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:14 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
112
Expires
Mon, 04 Apr 2022 14:20:25 GMT
font-awesome.css
supportportal.gemalto.com/csm/scripts/icon-fonts/font-awesome/css/ 		35 KB
8 KB 		Stylesheet
General
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Full URL
https://supportportal.gemalto.com/csm/scripts/icon-fonts/font-awesome/css/font-awesome.css?v=d732386c1b5bec1061a2fc4e0d4bcbb2
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
4f64232b6de807651571dc3444b391e1fcf1592bcb088af7bb37005bea687010
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 31 Mar 2021 17:20:25 MSK
Content-Encoding
gzip
Last-Modified
Sat, 27 Mar 2021 01:39:16 MSK
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
7370
Expires
Mon, 04 Apr 2022 14:20:25 GMT
p.css
p.typekit.net/ 		5 B
181 B 		Stylesheet
General
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https://p.typekit.net/p.css?s=1&k=zmb8zbe&ht=tk&f=24351.24352.24354.43307.43309&a=27901169&app=typekit&e=css
Requested by
Host: use.typekit.net
URL: https://use.typekit.net/zmb8zbe.css?portal=89275a53cb13020000f8d856634c9c51&v=b6e295dc1b1b2c1061a2fc4e0d4bcb1d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00:28d::19fd Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
1c0ff118a4290c99f39c90abb38703a866e47251b23cca20266c69c812ccafeb

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Wed, 31 Mar 2021 14:20:25 GMT
last-modified
Thu, 05 Nov 2020 13:49:42 GMT
server
nginx
etag
"5fa402f6-5"
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=604800
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
content-length
5
page
supportportal.gemalto.com/api/now/sp/ 		231 KB
43 KB 		XHR
General
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Full URL
https://supportportal.gemalto.com/api/now/sp/page?id=kb_article_view&sysparm_article=KB0010219&time=1617200425769&portal_id=89275a53cb13020000f8d856634c9c51&request_uri=%2Fcsm%2F%3Fid%3Dkb_article_view%26sysparm_article%3DKB0010219
Requested by
Host: supportportal.gemalto.com
URL: https://supportportal.gemalto.com/scripts/js_includes_sp_libs_min.jsx?v=02-01-2021_1759&lp=Sun_Nov_01_08_00_41_PST_2020&c=25_697
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.51.54 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-51-54.cust.service-now.com
Software
ServiceNow /
Resource Hash
8ec8a3703e64cb6594025ea7223e2afa4dee3f3808ef4a56bb3efecd7a87ad95
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
application/json
X-Transaction-Source
Interface=Service-Portal,Interface-Type=csm,Interface-SysID=89275a53cb13020000f8d856634c9c51
X-UserToken
0822f9e01b1f205061a2fc4e0d4bcb2a221736bded8b663eed8ad3f0697d37b99e6e8a36
X-Requested-With
XMLHttpRequest
Referer
https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0010219
x-portal
89275a53cb13020000f8d856634c9c51
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma
no-store,no-cache
Date
Wed, 31 Mar 2021 17:20:26 MSK
Content-Encoding
gzip
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
application/json;charset=UTF-8
X-Transaction-ID
8822f1641b1f
Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Is-Logged-In
false
Expires
0

Verdicts & Comments Add Verdict or Comment

127 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| snWebaConfig object| NOW number| g_tz_offset string| g_tz number| g_first_day_of_week number| g_date_picker_first_day_of_week number| g_notif_timeout string| g_ck number| g_searchWaitTime boolean| g_amb_on_login string| g_lang string| g_system_lang string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_text_direction string| g_accessibility boolean| g_accessibility_visual_patterns string| g_glide_list_separator boolean| g_sort_elements_by_session_language boolean| g_dirty_form_warning_enabled string| g_mandatory_field_msg string| g_field_error_msg boolean| g_tinymce_remove_script_host boolean| g_tinymce_convert_urls boolean| g_tinymce_relative_urls boolean| g_datepicker_validation_enable boolean| g_choices_show_missing string| g_builddate boolean| g_has_agent_chat_config boolean| g_user_is_admin boolean| g_persist_msgs_through_page_nav boolean| g_attachment_force_download_all_mime_types string| g_attachment_force_download_mime_type boolean| g_has_encryption_context boolean| logged_in object| SN_APP_RESOURCES function| ScopedGlideDialogWindowGenerator function| ScopedGlideAjaxGenerator function| ScopedGFormGenerator function| parseKeyValue function| getSpPageUrl function| getHeaders function| $ function| jQuery object| angular function| countWatchers object| CustomEventManager object| GlideWebAnalytics object| MONTH_NAMES object| DAY_NAMES function| LZ function| isDate function| compareDates function| formatDateServer function| formatDate function| _isInteger function| _getInt function| getDateFromFormat function| parseDate function| getDurationString function| getUserDateTime function| convertUtcTimeToUserTimeMs function| convertUserTimeToUtcTimeMs function| formatPhone function| formatClean function| formatCurrency function| formatNumber function| parseFraction function| formatCents function| formatDollar function| padLeft function| getDecimalSeparator function| getGroupingSeparator function| alertError function| spLoadMaps function| spLoadScript function| initMap number| ATTACHMENT_SIZE_ERROR number| EXTENSION_ERROR number| SUCCESS number| MB_TO_BYTES function| validateAttachmentVariable object| _self object| Prism object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel function| SNAnalytics function| moment object| Select2 function| Sortable function| _ object| snmCabrillo undefined| amdWeb object| ES6Promise object| glideFormFieldFactory object| catalogVariableHandler object| glideFormFactory object| UI_POLICY_TYPES object| uiPolicyFactory object| uiScriptFactory object| glideFormEnvironmentFactory object| glideModalFactory object| glideRequest function| GlideAjax function| GlideRecord function| GlideUser object| core function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill object| GlideSignals string| tabGUID

1 Cookies

Domain/Path Name / Value
supportportal.gemalto.com/ Name: BIGipServerpool_gemalto
Value: 310631434.40766.0000

1 Console Messages

Source Level URL
Text
console-api log URL: https://supportportal.gemalto.com/scripts/js_includes_sp.jsx?v=02-01-2021_1759&lp=Sun_Nov_01_08_00_41_PST_2020&c=25_697(Line 911)
Message:
amb.MessageClient [INFO] >>> connection exists, request satisfied

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
p.typekit.net
supportportal.gemalto.com
use.typekit.net
www6.thalesgroup.com
149.96.51.54
2a00:1450:4001:827::200a
2a02:26f0:6c00:28d::19fd
2a02:26f0:6c00::210:ba0a
52.21.178.134
0f7c65cc970ebe1640a8663b7b0714b4b2647de027b9a44d52d42339013b946f
13a73ebbe7434bfef8283b1ae57658cd946ed95eb8f009f440f4662c1978a3a1
1c0ff118a4290c99f39c90abb38703a866e47251b23cca20266c69c812ccafeb
1c7c259141b903c0b2f76cd49515cee7cb34ecea8a59c08dd2a7304da457a871
39498bdc6d3aa9ceb4affb0cde621647f869c475583bceb50ed65e5010f66c47
4f64232b6de807651571dc3444b391e1fcf1592bcb088af7bb37005bea687010
5eea68c03dcb5dc0f33c8024c6b51c08b13705e900933ec91183dc2e62ed5781
68b9509f76e9158350f314d266487520fbc6b25ad94e819dc097282cb5950395
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