emc.secure.force.com
Open in
urlscan Pro
13.110.46.97
Public Scan
Submitted URL: http://emc.force.com/EducationSupport/edservices_case_creation?type=Registration%20Support&selectedLanguage=English&u...
Effective URL: https://emc.secure.force.com/EducationSupport/edservices_case_creation?type=Registration%20Support&selectedLanguage=English&u...
Submission: On April 24 via api from US — Scanned from DE
Effective URL: https://emc.secure.force.com/EducationSupport/edservices_case_creation?type=Registration%20Support&selectedLanguage=English&u...
Submission: On April 24 via api from US — Scanned from DE
Form analysis
4 forms found in the DOMName: globalSearchForm — POST //www.emc.com/utilities/search.esp
<form action="//www.emc.com/utilities/search.esp" class="searchForm" id="globalSearchForm" method="POST" name="globalSearchForm">
<input class="searchString" defaultvalue="" id="searchString" name="searchString" type="text">
<div class="headerSprite searchIcon"></div>
</form>
Name: page:form1 — POST /EducationSupport/edservices_case_creation
<form id="page:form1" name="page:form1" method="post" action="/EducationSupport/edservices_case_creation" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="page:form1" value="page:form1">
<script type="text/javascript">
function selLang() {
changeLang();
}
</script>
<div id="page:form1:j_id44">
<script>
window.pl = window.pl || {};
pl.map_00N70000003aJDU_01270000000Q9Tz = {
'Purchase Options and Pricing': 'AAAAADAAQ/AA',
'On Demand Learning Center': 'AAAAAAAAAAAAAAAAAAAAAfgA',
'Registration Support': 'AAAAAA//7/AA',
'Director Development Support': 'AAAAAA8AAAAMAAAB',
'OBC': 'AAAAAAAAAAAAAAAAAAAB',
'Legacy EMC Corporate Compliance Training Support': 'AAAAAAAAAAAAAAAAAAP8',
'Course/Class/Curriculum Support': 'AAAAAAAAAAAAAAAAPHgA',
'Course/Curriculum Support': 'AAAAAAAAAAAAAAAAP/wA',
'Training Reseller Partner Support': 'AAAAAAAAAAAAAAAAwAAA',
'IC/Manager Development Support': 'AAAAAAcAAAAMAAAB',
'Video ILT Streaming Support': 'AAAAAAAAAAAAAAD8',
'Dell EMC Account Support': 'AAB/fQAA',
'Partner Program Support': 'AAAAAAAAAAAAAAAAAAAAfgAA',
'Dell EMC Proven Professional Support': 'AACAAAAAAAAAAAAAAAAAAAQA',
'All Other Support': 'AAAAAAAAAAAAAAAC',
'Video ILT DVD/USB Support': 'AAAAAAAAAAAAAH8A',
'Course Schedule Support': 'AAAAAAAAAABnIAAAAAAAgAAA',
'Course Completion Support': 'AT0A',
'Certificate Support': 'XgEA',
'Knowledge and Skills Analysis Support': 'AAAAAAAAAAAAAAAAAAAAgAAA',
'Technical Support': 'AAAAAAAAAAAAXwDo',
'eBook Support': 'AAAAAAAAAAAAAAAAAAAC'
};
pl.vals_00N70000003aJDU_01270000000Q9Tz = ['I require a paper certificate', 'I require a paper certificate', 'I am unable to view/print my certificate', 'I am unable to view/print my certificate', 'I have not received my certificate',
'I have not received my certificate', 'I have completed an online e-learning module and would like a certificate', 'I have completed an online e-learning module and would like a certificate',
'I have completed a Video ILT Stream self paced learning and would like a certificate', 'I have completed a Video ILT Stream self paced learning and would like a certificate',
'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have a question relating to my certificate',
'I have a question relating to my certificate', 'I am unable to see a course in my transcripts', 'I am unable to see a course in my transcripts', 'I need to register for a course but my transcripts are not up to date',
'I need to register for a course but my transcripts are not up to date', 'I have passed a course but the score has updated incorrectly', 'I have passed a course but the score has updated incorrectly',
'I have passed a course but my score is not updating', 'I have passed a course but my score is not updating', 'I would like to view the training I have taken (my transcripts)',
'I would like to view the training I have taken (my transcripts)', 'My learning path is not showing as complete', 'My learning path is not showing as complete', 'My manager’s report is showing my course as incomplete',
'My manager’s report is showing my course as incomplete', 'I have a question relating to course completion', 'I have a question relating to course completion', 'I would like to view/print my certificate of completion',
'I would like to view/print my certificate of completion', 'I have a question relating to the Dell EMC Proven Professional Certification Program', 'I have a question relating to the Dell EMC Proven Professional Certification Program',
'I would like to edit my Dell EMC Account', 'I would like to edit my Dell EMC Account', 'My company has changed name', 'My company has changed name', 'I have moved to another company', 'I have moved to another company',
'I do not have a corporate email address', 'I do not have a corporate email address', 'I am unable to log into my Dell EMC Account', 'I am unable to log into my Dell EMC Account', 'I am unable to reset my password',
'I am unable to reset my password', 'I have forgotten my password', 'I have forgotten my password', 'My validation code is not accepted', 'My validation code is not accepted', 'I cannot find my company within the selection available',
'I cannot find my company within the selection available', 'I cannot select my company within the selection available', 'I cannot select my company within the selection available', 'I am not linked to the correct organization',
'I am not linked to the correct organization', 'I cannot find my training associated with my account', 'I cannot find my training associated with my account', 'I need my old account information transferred into my new account',
'I need my old account information transferred into my new account', 'I am not able to view my training', 'I am not able to view my training', 'I am unable to create an account with my email address',
'I am unable to create an account with my email address', 'I would like to understand why I need a Dell EMC Account to attend training', 'I would like to understand why I need a Dell EMC Account to attend training',
'I have a question relating to my Dell EMC Account', 'I have a question relating to my Dell EMC Account', 'I require an official Dell EMC quote for training', 'I require an official Dell EMC quote for training',
'I would like to discuss my training requirements further', 'I would like to discuss my training requirements further', 'I would like to register for training', 'I would like to register for training',
'I would like to reschedule my training', 'I would like to reschedule my training', 'I am unable to attend but I would like my colleague to take my place', 'I am unable to attend but I would like my colleague to take my place',
'I would like to cancel my training', 'I would like to cancel my training', 'I would like to change the training that we originally ordered', 'I would like to change the training that we originally ordered',
'I would like details of your cancellation policy', 'I would like details of your cancellation policy', 'I would like to activate training purchased by my company', 'I would like to activate training purchased by my company',
'We have purchased training but I cannot find this in my account', 'We have purchased training but I cannot find this in my account', 'I have not received any joining instructions/details of my class',
'I have not received any joining instructions/details of my class', 'I would like my class instructor’s name', 'I would like my class instructor’s name', 'My training has expired', 'My training has expired',
'I would like information regarding a Dell EMC subscription', 'I would like information regarding a Dell EMC subscription', 'I would like the balance available on my subscription', 'I would like the balance available on my subscription',
'I would like to renew my subscription', 'I would like to renew my subscription', 'I have a subscription but am being prompted for payment', 'I have a subscription but am being prompted for payment',
'I have a serial number to register with', 'I have a serial number to register with', 'I need details of Dell EMC recommended hotels at my class location', 'I need details of Dell EMC recommended hotels at my class location',
'I need details of parking provisions at my class location', 'I need details of parking provisions at my class location', 'I need to speak to my Dell EMC Sales Representative', 'I need to speak to my Dell EMC Sales Representative',
'I need to submit my Purchase Order', 'I need to submit my Purchase Order', 'I entered my Purchase Order but no results were found', 'I entered my Purchase Order but no results were found',
'I require a receipt/invoice for training purchased online', 'I require a receipt/invoice for training purchased online', 'I am having difficulty purchasing training online', 'I am having difficulty purchasing training online',
'I would like the training balance available to my organization', 'I would like the training balance available to my organization', 'I need my training documentation prior to attending my class',
'I need my training documentation prior to attending my class', 'I will need to be able to access my company email in my classroom', 'I will need to be able to access my company email in my classroom',
'I am registered for training and require a letter to support my visa application', 'I am registered for training and require a letter to support my visa application', 'I am registered for training and require my voucher details',
'I am registered for training and require my voucher details', 'I have a question relating to registering for training with EMC', 'I have a question relating to registering for training with EMC', 'I would like a training schedule',
'I would like a training schedule', 'I need facility details for my scheduled training', 'I need facility details for my scheduled training', 'I require local support for my scheduled training',
'I require local support for my scheduled training', 'I have not yet received joining instructions/details of my class', 'I have not yet received joining instructions/details of my class', 'I would like a course description',
'I would like a course description', 'I would like to know what version of the product will be delivered', 'I would like to know what version of the product will be delivered', 'I cannot find a class I am looking for on your schedule',
'I cannot find a class I am looking for on your schedule', 'I have a question relating to Dell EMC’s training schedule', 'I have a question relating to Dell EMC’s training schedule', 'I cannot launch my training',
'I cannot launch my training', 'My course is no longer available', 'My course is no longer available', 'I am receiving an error message', 'I am receiving an error message', 'I cannot access/download the supporting material',
'I cannot access/download the supporting material', 'I cannot launch my training on my Mac/Mobile Device', 'I cannot launch my training on my Mac/Mobile Device',
'I would like a technical overview explaining what is required to run training online', 'I would like a technical overview explaining what is required to run training online', 'My course has no launch button',
'My course has no launch button', 'I require technical/content support', 'I require technical/content support', 'I cannot access/activate my DVD/USB', 'I cannot access/activate my DVD/USB',
'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I require my key to be reset', 'I require my key to be reset',
'I want to order a Video ILT DVD/USB in local language', 'I want to order a Video ILT DVD/USB in local language', 'I would like to know what version Video ILT DVD/USB I have received',
'I would like to know what version Video ILT DVD/USB I have received', 'I would like to download my Video ILT DVD as an ISO', 'I would like to download my Video ILT DVD as an ISO',
'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I would like an overview of the version of software required to support my Video ILT Stream',
'I would like an overview of the version of software required to support my Video ILT Stream', 'I would like to know how long I will have access to my Video ILT Stream',
'I would like to know how long I will have access to my Video ILT Stream', 'I would like to know if my Video ILT Stream will be updated with new content automatically',
'I would like to know if my Video ILT Stream will be updated with new content automatically', 'I would like to know the duration of my Video ILT Stream', 'I would like to know the duration of my Video ILT Stream',
'I would like to contact the instructor directly from my Video ILT Stream', 'I would like to contact the instructor directly from my Video ILT Stream', 'I have a question relating to Dell EMC’s Video ILT Stream offerings',
'I have a question relating to Dell EMC’s Video ILT Stream offerings', 'I require support from Dell EMC Education Services', 'I require support from Dell EMC Education Services', 'I would like more details on a course schedule',
'I would like more details on a course schedule', 'Training Partner – Student Enrollment', 'Training Partner – Student Enrollment', 'Training Partner – Class Schedule Inquiry', 'Training Partner – Class Schedule Inquiry',
'I would like to add a new course', 'I would like to add a new course', 'I would like to add a new curriculum/package', 'I would like to add a new curriculum/package', 'I would like to add a session template',
'I would like to add a session template', 'I would like to add a new facility', 'I would like to add a new facility', 'I would like to add a new classroom', 'I would like to add a new classroom', 'I would like to add a new category',
'I would like to add a new category', 'I would like to add/update equipment', 'I would like to add/update equipment', 'I would like to update an existing course', 'I would like to update an existing course',
'I would like to update an existing curriculum/package', 'I would like to update an existing curriculum/package', 'I would like to discontinue a course', 'I would like to discontinue a course',
'I would like to discontinue a curriculum/package', 'I would like to discontinue a curriculum/package', 'I would like to request a deeplink', 'I would like to request a deeplink', 'The registration link does not work for me',
'The registration link does not work for me', 'I am unable to launch the training', 'I am unable to launch the training', 'I do not have a Windows environment to launch the training',
'I do not have a Windows environment to launch the training', 'I completed the training under my contractor badge number and need my current transcripts updated',
'I completed the training under my contractor badge number and need my current transcripts updated', 'I completed the training under my current badge number but my transcripts are not updated',
'I completed the training under my current badge number but my transcripts are not updated', 'This contractor/employee no longer works for Dell EMC', 'This contractor/employee no longer works for Dell EMC',
'This contractor/employee does not report to me', 'This contractor/employee does not report to me', 'I have a question relating to Corporate Compliance Training', 'I have a question relating to Corporate Compliance Training',
'I have a question regarding my eBook', 'I have a question regarding my eBook', 'I would like to submit an Outbound Calling Registration', 'I would like to submit an Outbound Calling Registration',
'I would like to request a KSA (Knowledge & Skills Analysis)', 'I would like to request a KSA (Knowledge & Skills Analysis)', 'I have a request regarding USell UEarn (USUE)', 'I have a request regarding USell UEarn (USUE)',
'I have an issue regarding USell UEarn (USUE)', 'I have an issue regarding USell UEarn (USUE)', 'I have a request regarding Partner Collections/ELE', 'I have a request regarding Partner Collections/ELE',
'I have an issue regarding Partner Collections/ELE', 'I have an issue regarding Partner Collections/ELE', 'I am from Unisys and I have a request', 'I am from Unisys and I have a request', 'I am from Unisys and I have an issue',
'I am from Unisys and I have an issue', 'I do not see my ODLC link', 'I do not see my ODLC link', 'I am being asked to pay for a course', 'I am being asked to pay for a course', 'I am having an issue with my Education Portal',
'I am having an issue with my Education Portal', 'I am having an issue with a Streaming VILT course', 'I am having an issue with a Streaming VILT course', 'I have questions about an exam', 'I have questions about an exam', 'Other issues',
'Other issues', 'I have a question about a 3rd party voucher or CDT tool', 'I have a question about a 3rd party voucher or CDT tool'
];
pl.noneLabel = "--None--";
pl.naLabel = "\*\*Not Applicable\*\*";
pl.selectedLabel = "Chosen";
pl.availableLabel = "Available";
new picklist('page:form:block:section:rtype', '00N70000003aJDU_01270000000Q9Tz', '00N70000003aJDU_01270000000Q9Tz', 'page:form:block:section:caseTyp', ['', ''], ' id=\"page:form:block:section:rtype\" name=\"page:form:block:section:rtype\"',
false, true);
</script>
</div>
</form>
Name: page:form — POST /EducationSupport/edservices_case_creation
<form id="page:form" name="page:form" method="post" action="/EducationSupport/edservices_case_creation" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="page:form" value="page:form">
<script>
if (!window.sfdcPage) {
window.sfdcPage = new ApexDetailPage();
}
UserContext.initialize({
"ampm": ["AM", "PM"],
"isAccessibleMode": false,
"salesforceURL": "https://emc.secure.force.com?refURL=http%3A%2F%2Femc.secure.force.com%2FEducationSupport%2Fedservices_case_creation",
"dateFormat": "M/d/yyyy",
"language": "en_US",
"locale": "english",
"dateTimeFormat": "M/d/yyyy h:mm a",
"labelLastModified": "1650698172000",
"today": "4/24/2022 6:49 PM",
"userPreferences": [{
"index": 112,
"name": "HideInlineEditSplash",
"value": false
}, {
"index": 114,
"name": "OverrideTaskSendNotification",
"value": false
}, {
"index": 115,
"name": "DefaultTaskSendNotification",
"value": false
}, {
"index": 119,
"name": "HideUserLayoutStdFieldInfo",
"value": false
}, {
"index": 116,
"name": "HideRPPWarning",
"value": false
}, {
"index": 87,
"name": "HideInlineSchedulingSplash",
"value": false
}, {
"index": 88,
"name": "HideCRUCNotification",
"value": false
}, {
"index": 89,
"name": "HideNewPLESplash",
"value": false
}, {
"index": 90,
"name": "HideNewPLEWarnIE6",
"value": false
}, {
"index": 122,
"name": "HideOverrideSharingMessage",
"value": false
}, {
"index": 91,
"name": "HideProfileILEWarn",
"value": false
}, {
"index": 93,
"name": "HideProfileElvVideo",
"value": false
}, {
"index": 97,
"name": "ShowPicklistEditSplash",
"value": false
}, {
"index": 92,
"name": "HideDataCategorySplash",
"value": false
}, {
"index": 128,
"name": "ShowDealView",
"value": false
}, {
"index": 129,
"name": "HideDealViewGuidedTour",
"value": false
}, {
"index": 132,
"name": "HideKnowledgeFirstTimeSetupMsg",
"value": false
}, {
"index": 104,
"name": "DefaultOffEntityPermsMsg",
"value": false
}, {
"index": 135,
"name": "HideNewCsnSplash",
"value": false
}, {
"index": 101,
"name": "HideBrowserWarning",
"value": false
}, {
"index": 139,
"name": "HideDashboardBuilderGuidedTour",
"value": false
}, {
"index": 140,
"name": "HideSchedulingGuidedTour",
"value": false
}, {
"index": 180,
"name": "HideReportBuilderGuidedTour",
"value": false
}, {
"index": 183,
"name": "HideAssociationQueueCallout",
"value": false
}, {
"index": 194,
"name": "HideQTEBanner",
"value": false
}, {
"index": 270,
"name": "HideIDEGuidedTour",
"value": false
}, {
"index": 282,
"name": "HideQueryToolGuidedTour",
"value": false
}, {
"index": 196,
"name": "HideCSIGuidedTour",
"value": false
}, {
"index": 271,
"name": "HideFewmetGuidedTour",
"value": false
}, {
"index": 272,
"name": "HideEditorGuidedTour",
"value": false
}, {
"index": 205,
"name": "HideApexTestGuidedTour",
"value": false
}, {
"index": 206,
"name": "HideSetupProfileHeaderTour",
"value": false
}, {
"index": 207,
"name": "HideSetupProfileObjectsAndTabsTour",
"value": false
}, {
"index": 213,
"name": "DefaultOffArticleTypeEntityPermMsg",
"value": false
}, {
"index": 214,
"name": "HideSelfInfluenceGetStarted",
"value": false
}, {
"index": 215,
"name": "HideOtherInfluenceGetStarted",
"value": false
}, {
"index": 216,
"name": "HideFeedToggleGuidedTour",
"value": false
}, {
"index": 268,
"name": "ShowChatterTab178GuidedTour",
"value": false
}, {
"index": 275,
"name": "HidePeopleTabDeprecationMsg",
"value": false
}, {
"index": 276,
"name": "HideGroupTabDeprecationMsg",
"value": false
}, {
"index": 224,
"name": "HideUnifiedSearchGuidedTour",
"value": false
}, {
"index": 226,
"name": "ShowDevContextMenu",
"value": false
}, {
"index": 227,
"name": "HideWhatRecommenderForActivityQueues",
"value": false
}, {
"index": 228,
"name": "HideLiveAgentFirstTimeSetupMsg",
"value": false
}, {
"index": 232,
"name": "HideGroupAllowsGuestsMsgOnMemberWidget",
"value": false
}, {
"index": 233,
"name": "HideGroupAllowsGuestsMsg",
"value": false
}, {
"index": 234,
"name": "HideWhatAreGuestsMsg",
"value": false
}, {
"index": 235,
"name": "HideNowAllowGuestsMsg",
"value": false
}, {
"index": 236,
"name": "HideSocialAccountsAndContactsGuidedTour",
"value": false
}, {
"index": 237,
"name": "HideAnalyticsHomeGuidedTour",
"value": false
}, {
"index": 238,
"name": "ShowQuickCreateGuidedTour",
"value": false
}, {
"index": 245,
"name": "HideFilePageGuidedTour",
"value": false
}, {
"index": 250,
"name": "HideForecastingGuidedTour",
"value": false
}, {
"index": 251,
"name": "HideBucketFieldGuide",
"value": false
}, {
"index": 263,
"name": "HideSmartSearchCallOut",
"value": false
}, {
"index": 273,
"name": "ShowForecastingQuotaAttainment",
"value": false
}, {
"index": 280,
"name": "HideForecastingQuotaColumn",
"value": false
}, {
"index": 301,
"name": "HideManyWhoGuidedTour",
"value": false
}, {
"index": 298,
"name": "HideFileSyncBannerMsg",
"value": false
}, {
"index": 299,
"name": "HideTestConsoleGuidedTour",
"value": false
}, {
"index": 302,
"name": "HideManyWhoInlineEditTip",
"value": false
}, {
"index": 303,
"name": "HideSetupV2WelcomeMessage",
"value": false
}, {
"index": 312,
"name": "ForecastingShowQuantity",
"value": false
}, {
"index": 313,
"name": "HideDataImporterIntroMsg",
"value": false
}, {
"index": 314,
"name": "HideEnvironmentHubLightbox",
"value": false
}, {
"index": 316,
"name": "HideSetupV2GuidedTour",
"value": false
}, {
"index": 317,
"name": "HideFileSyncMobileDownloadDialog",
"value": false
}, {
"index": 322,
"name": "HideEnhancedProfileHelpBubble",
"value": false
}, {
"index": 328,
"name": "ForecastingHideZeroRows",
"value": false
}, {
"index": 330,
"name": "HideEmbeddedComponentsFeatureCallout",
"value": false
}, {
"index": 341,
"name": "HideDedupeMatchResultCallout",
"value": false
}, {
"index": 340,
"name": "HideS1BrowserUI",
"value": false
}, {
"index": 346,
"name": "HideS1Banner",
"value": false
}, {
"index": 358,
"name": "HideEmailVerificationAlert",
"value": false
}, {
"index": 354,
"name": "HideLearningPathModal",
"value": false
}, {
"index": 359,
"name": "HideAtMentionsHelpBubble",
"value": false
}, {
"index": 368,
"name": "LightningExperiencePreferred",
"value": false
}, {
"index": 373,
"name": "PreviewLightning",
"value": false
}],
"networkId": "",
"uiTheme": "Theme3",
"uiSkin": "Theme3",
"userName": "education_services_case_creation@emc.force.com",
"userId": "00570000002GFun",
"isCurrentlySysAdminSU": false,
"renderMode": "RETRO",
"startOfWeek": "1",
"vfDomainPattern": "emc--(?:[^.]+).visualforce.com",
"auraDomain": "emc.lightning.force.com",
"useNativeAlertConfirmPrompt": false,
"orgPreferences": [{
"index": 257,
"name": "TabOrganizer",
"value": true
}, {
"index": 113,
"name": "GroupTasks",
"value": true
}],
"siteUrlPrefix": "/EducationSupport",
"isDefaultNetwork": true,
"timeFormat": "h:mm a"
});
</script>
<div class="apexp">
<div class="individualPalette">
<div class="caseBlock">
<div id="page:form:block" class="bPageBlock brandSecondaryBrd apexDefaultPageBlock secondaryPalette">
<script>
function twistSection(elem, sectionId) {
var parentDiv = elem;
var twisty = elem;
while (parentDiv.tagName != 'DIV') {
parentDiv = parentDiv.parentNode;
}
if (elem.tagName === 'DIV' && elem.attributes['data-twistyimgid'] !== undefined) {
twisty = document.getElementById(elem.attributes['data-twistyimgid'].value);
}
var div = parentDiv.nextSibling;
var elemWasOn = false;
if (div.style.display != 'none') {
div.style.display = 'none';
twisty.className = 'showListButton';
twisty.alt = 'Show Section - ' + twisty.name;
elem.title = twisty.alt;
elemWasOn = true;
} else {
div.style.display = 'block';
twisty.className = 'hideListButton';
twisty.alt = 'Hide Section - ' + twisty.name;
elem.title = twisty.alt;
}
return !elemWasOn;
}
var registeredSections = new Array();
function registerTwistableSection(headerId, mainTableId) {
var obj = new Object();
obj.headerId = headerId;
obj.mainTableId = mainTableId;
registeredSections[registeredSections.length] = obj;
}
function twistAllSections(on) {
for (var i = 0; i < registeredSections.length; i++) {
var obj = registeredSections[i];
var img;
img = document.getElementById('img_' + obj.headerId);
if (on && 'showListButton' == img.className) {
twistSection(img, obj.headerId, obj.mainTableId);
} else if (!on && 'hideListButton' == img.className) {
twistSection(img, obj.headerId, obj.mainTableId);
}
}
}
function toggleSection(headerId, on) {
var sectionHead = document.getElementById('head_' + headerId + '_page_form_block');
var body = sectionHead.nextSibling;
var disp = on ? 'block' : 'none';
sectionHead.style.display = disp;
body.style.display = disp;
}
function registerTwistableSections_page_form_block() {
registerTwistableSection('page_form_block_mySection', 'page_form_block');
registerTwistableSection('page_form_block_section', 'page_form_block');
registerTwistableSection('page_form_block_sec2', 'page_form_block');
}
registerTwistableSections_page_form_block();
</script>
<div class="pbBody"><input id="page:form:block:caseSaved" type="hidden" name="page:form:block:caseSaved" value="false">
<table id="page:form:block:TierValues">
<tbody>
<tr>
<td>
<script id="page:form:block:j_id7" type="text/javascript">
renderFields = function(caseTypeUpdated) {
A4J.AJAX.Submit('page:form', null, {
'similarityGroupingId': 'page:form:block:j_id7',
'parameters': {
'caseTypeUpdated': (typeof caseTypeUpdated != 'undefined' && caseTypeUpdated != null) ? caseTypeUpdated : '',
'page:form:block:j_id7': 'page:form:block:j_id7'
},
'status': 'page:form:block:statusProduct'
})
};
</script>
</td>
<td><span id="page:form:block:pnlFilter"><span id="page:form:block:statusProduct"><span id="page:form:block:statusProduct.start" style="display: none"><img src="/EducationSupport/resource/1289602045000/AjaxLoader"></span><span
id="page:form:block:statusProduct.stop"></span></span></span></td>
</tr>
</tbody>
</table>
<div id="page:form:block:mySection">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0"></table>
</div>
</div>
<div id="page:form:block:section">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first " scope="row"><label for="page:form:block:section:caseTyp"><span class="assistiveText">*</span>Case Subtype</label></th>
<td class="data2Col first ">
<div class="requiredInput">
<div class="requiredBlock"></div><select id="page:form:block:section:caseTyp" name="page:form:block:section:caseTyp" onchange="DisplayInfo();">
<option value="All Other Support">All Other Support</option>
<option value="Certificate Support">Certificate Support</option>
<option value="Course/Curriculum Support">Course/Curriculum Support</option>
<option value="Course Completion Support">Course Completion Support</option>
<option value="Course Schedule Support">Course Schedule Support</option>
<option value="Dell EMC Account Support">Dell EMC Account Support</option>
<option value="Dell EMC Proven Professional Support">Dell EMC Proven Professional Support</option>
<option value="eBook Support">eBook Support</option>
<option value="Knowledge and Skills Analysis Support">Knowledge and Skills Analysis Support</option>
<option value="Legacy EMC Corporate Compliance Training Support">Legacy EMC Corporate Compliance Training Support</option>
<option value="On Demand Learning Center">On Demand Learning Center</option>
<option value="Partner Program Support">Partner Program Support</option>
<option value="Purchase Options and Pricing">Purchase Options and Pricing</option>
<option value="Registration Support" selected="selected">Registration Support</option>
<option value="SureSkills">SureSkills</option>
<option value="Technical Support">Technical Support</option>
<option value="Training Reseller Partner Support">Training Reseller Partner Support</option>
<option value="Video ILT Streaming Support">Video ILT Streaming Support</option>
</select>
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:rtype"><span class="assistiveText">*</span>Request Type</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><span><select id="page:form:block:section:rtype" name="page:form:block:section:rtype" style="width: 360px; height: 15px">
<option value="">--None--</option>
<option value="I would like to register for training">I would like to register for training</option>
<option value="I would like to reschedule my training">I would like to reschedule my training</option>
<option value="I am unable to attend but I would like my colleague to take my place">I am unable to attend but I would like my colleague to take my place</option>
<option value="I would like to cancel my training">I would like to cancel my training</option>
<option value="I would like to change the training that we originally ordered">I would like to change the training that we originally ordered</option>
<option value="I would like details of your cancellation policy">I would like details of your cancellation policy</option>
<option value="I would like to activate training purchased by my company">I would like to activate training purchased by my company</option>
<option value="We have purchased training but I cannot find this in my account">We have purchased training but I cannot find this in my account</option>
<option value="I have not received any joining instructions/details of my class">I have not received any joining instructions/details of my class</option>
<option value="I would like my class instructor’s name">I would like my class instructor’s name</option>
<option value="My training has expired">My training has expired</option>
<option value="I would like information regarding a Dell EMC subscription">I would like information regarding a Dell EMC subscription</option>
<option value="I would like the balance available on my subscription">I would like the balance available on my subscription</option>
<option value="I would like to renew my subscription">I would like to renew my subscription</option>
<option value="I have a subscription but am being prompted for payment">I have a subscription but am being prompted for payment</option>
<option value="I need details of Dell EMC recommended hotels at my class location">I need details of Dell EMC recommended hotels at my class location</option>
<option value="I need details of parking provisions at my class location">I need details of parking provisions at my class location</option>
<option value="I need to speak to my Dell EMC Sales Representative">I need to speak to my Dell EMC Sales Representative</option>
<option value="I need to submit my Purchase Order">I need to submit my Purchase Order</option>
<option value="I entered my Purchase Order but no results were found">I entered my Purchase Order but no results were found</option>
<option value="I require a receipt/invoice for training purchased online">I require a receipt/invoice for training purchased online</option>
<option value="I am having difficulty purchasing training online">I am having difficulty purchasing training online</option>
<option value="I would like the training balance available to my organization">I would like the training balance available to my organization</option>
</select></span>
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:first"><span class="assistiveText">*</span>First Name</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><input id="page:form:block:section:first" maxlength="40" name="page:form:block:section:first" size="20" style="width: 360px; height: 15px" type="text">
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:last"><span class="assistiveText">*</span>Last Name</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><input id="page:form:block:section:last" maxlength="40" name="page:form:block:section:last" size="20" style="width: 360px; height: 15px" type="text">
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><span class="helpButton" id="01I70000000QPoq.00N70000002stzV-_help"><label for="page:form:block:section:j_id9">Contact Telephone Number</label><img
src="/EducationSupport/img/s.gif" alt="" class="helpOrb" title="">
<script>
sfdcPage.setHelp('01I70000000QPoq.00N70000002stzV', 'Please use the following format: (+Country Code) [Phone Number]. e.g. (+44) 7435662533');
</script>
</span></th>
<td class="data2Col "><input id="page:form:block:section:j_id9" maxlength="30" name="page:form:block:section:j_id9" size="20" style="width: 360px; height: 15px" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:cmpny"><span class="assistiveText">*</span>Company Name</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><input id="page:form:block:section:cmpny" maxlength="40" name="page:form:block:section:cmpny" size="20" style="width: 360px; height: 15px" type="text">
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:j_id10">Street Name</label></th>
<td class="data2Col "><input id="page:form:block:section:j_id10" maxlength="40" name="page:form:block:section:j_id10" size="20" style="width: 360px; height: 15px" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:j_id11">City</label></th>
<td class="data2Col "><input id="page:form:block:section:j_id11" maxlength="40" name="page:form:block:section:j_id11" size="20" style="width: 360px; height: 15px" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:j_id12">Post/Zip Code</label></th>
<td class="data2Col "><input id="page:form:block:section:j_id12" maxlength="20" name="page:form:block:section:j_id12" size="20" style="width: 360px; height: 15px" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:country"><span class="assistiveText">*</span>Country</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><select id="page:form:block:section:country" name="page:form:block:section:country">
<option value="">--None--</option>
<option value="Aaland Islands">Aaland Islands</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Belux">Belux</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Ocean Territory">British Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, The Democratic Republic of the">Congo, The Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote D'Ivoire">Cote D'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="East Timor">East Timor</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="England">England</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard and MC Donald Islands">Heard and MC Donald Islands</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holland">Holland</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran (Islamic Republic of)">Iran (Islamic Republic of)</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macau">Macau</option>
<option value="Macedonia, The Former Yugoslav Republic of">Macedonia, The Former Yugoslav Republic of</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia (Federated States of)">Micronesia (Federated States of)</option>
<option value="Middle East">Middle East</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="N/A">N/A</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Ireland">Northern Ireland</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory,Occupied">Palestinian Territory,Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Scotland">Scotland</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South">South</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Island">South Georgia and the South Sandwich Island</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen Islands">Svalbard and Jan Mayen Islands</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Vatican City State (Holy See)">Vatican City State (Holy See)</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Viet Nam">Viet Nam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Virgin Islands, U.S.">Virgin Islands, U.S.</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Yugoslavia">Yugoslavia</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select>
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:pref"><span class="assistiveText">*</span>Preferred Language</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><select id="page:form:block:section:pref" name="page:form:block:section:pref">
<option value="Chinese (中文)">Chinese (中文)</option>
<option value="English (English)" selected="selected">English (English)</option>
<option value="French (Français)">French (Français)</option>
<option value="German (Deutsch)">German (Deutsch)</option>
<option value="Japanese (日本語)">Japanese (日本語)</option>
<option value="Korean (한국어)">Korean (한국어)</option>
<option value="Portuguese (Português)">Portuguese (Português)</option>
<option value="Spanish (Español)">Spanish (Español)</option>
</select>
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:badge">Dell EMC Employee Badge Number</label></th>
<td class="data2Col "><input id="page:form:block:section:badge" maxlength="15" name="page:form:block:section:badge" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:email"><span class="assistiveText">*</span>Dell EMC Account Email Address</label></th>
<td class="data2Col ">
<div class="requiredInput">
<div class="requiredBlock"></div><input id="page:form:block:section:email" maxlength="80" name="page:form:block:section:email" size="20" style="width: 360px; height: 15px;" type="text">
</div>
</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:email1">Additional Notification Email 1</label></th>
<td class="data2Col "><input id="page:form:block:section:email1" maxlength="80" name="page:form:block:section:email1" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:email2">Additional Notification Email 2</label></th>
<td class="data2Col "><input id="page:form:block:section:email2" maxlength="80" name="page:form:block:section:email2" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:email3">Additional Notification Email 3</label></th>
<td class="data2Col "><input id="page:form:block:section:email3" maxlength="80" name="page:form:block:section:email3" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:section:email4">Additional Notification Email 4</label></th>
<td class="data2Col "><input id="page:form:block:section:email4" maxlength="80" name="page:form:block:section:email4" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap last " scope="row"><label for="page:form:block:section:email5">Additional Notification Email 5</label></th>
<td class="data2Col last "><input id="page:form:block:section:email5" maxlength="80" name="page:form:block:section:email5" size="20" style="width: 360px; height: 15px;" type="text"></td>
</tr>
</tbody>
</table>
</div>
</div><span id="page:form:block:renderedBlock">
<div id="page:form:block:sec2">
<div class="pbSubheader brandTertiaryBgr tertiaryPalette"><img src="/EducationSupport/img/s.gif" alt="Hide Section - Case Details" class="hideListButton" id="img_page:form:block:sec2" name="Case Details" onclick="twistSection(this);"
onkeypress="if (event.keyCode=='13')twistSection(this);" style="cursor:pointer;" tabindex="0" title="Hide Section - Case Details">
<h3>Case Details</h3>
</div>
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first " scope="row"><label for="page:form:block:sec2:j_id13:0:j_id14">Student Name</label></th>
<td class="data2Col first "><input id="page:form:block:sec2:j_id13:0:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:0:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:1:j_id14">Student Email</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:1:j_id14" maxlength="80" name="page:form:block:sec2:j_id13:1:j_id14" size="20" type="text"></td>
</tr>
<tr>
<td class="data2Col " colspan="2">"If you do not have a Dell EMC Account <a href="https://www.dell.com/Identity/global/LoginOrRegister/ffe8cec9-6142-430d-a90a-88bf736701e3?feir=1" target="_blank">click here</a>"</td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:3:j_id14">Course Title</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:3:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:3:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:4:j_id14">Course Number or CID</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:4:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:4:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:5:j_id14">Course Dates</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:5:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:5:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:6:j_id14">Location (ILT or VILT)</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:6:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:6:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap " scope="row"><label for="page:form:block:sec2:j_id13:7:j_id14">Payment (SO# or Company #)</label></th>
<td class="data2Col "><input id="page:form:block:sec2:j_id13:7:j_id14" maxlength="255" name="page:form:block:sec2:j_id13:7:j_id14" size="20" type="text"></td>
</tr>
<tr>
<th class="labelCol vfLabelColTextWrap last " scope="row"><label for="page:form:block:sec2:desc"><span class="assistiveText">*</span>Description</label></th>
<td class="data2Col last ">
<div class="requiredInput">
<div class="requiredBlock"></div><textarea id="page:form:block:sec2:desc" maxlength="32000" name="page:form:block:sec2:desc"
onchange="handleTextAreaElementChangeWithByteCheck('page:form:block:sec2:desc', 32000, 0, 'remaining', 'over limit', false);"
onclick="handleTextAreaElementChangeWithByteCheck('page:form:block:sec2:desc', 32000, 0, 'remaining', 'over limit', false);"
onkeydown="handleTextAreaElementChangeWithByteCheck('page:form:block:sec2:desc', 32000, 0, 'remaining', 'over limit', false);"
onkeyup="handleTextAreaElementChangeWithByteCheck('page:form:block:sec2:desc', 32000, 0, 'remaining', 'over limit', false);"
onmousedown="handleTextAreaElementChangeWithByteCheck('page:form:block:sec2:desc', 32000, 0, 'remaining', 'over limit', false);" style="width: 360px; height: 110px" type="text" wrap="soft"></textarea>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</span><span id="page:form:block:showButton">
<div align="Center"><input type="submit" name="page:form:block:j_id20" value="SUBMIT" onclick="ValidateEmail();return false;" class="btn">
<script id="page:form:block:j_id21" type="text/javascript">
afterValidation = function() {
A4J.AJAX.Submit('page:form', null, {
'similarityGroupingId': 'page:form:block:j_id21',
'oncomplete': function(request, event, data) {
uploadAttachments();
return false;
},
'parameters': {
'page:form:block:j_id21': 'page:form:block:j_id21'
}
})
};
</script>
</div>
</span>
</div>
<div class="pbFooter secondaryPalette">
<div class="bg"></div>
</div>
</div>
</div>
</div>
</div>
<script type="text/javascript">
function ValidateEmail() {
var inputText = document.getElementById('page:form:block:section:email').value;
// Var reqtyp= document.getElementById('page:form:block:section:rtype').value;
var first = document.getElementById('page:form:block:section:first').value;
var last = document.getElementById('page:form:block:section:last').value;
var country = document.getElementById('page:form:block:section:country').value;
//var inq = document.getElementById('').value;
// var aud = document.getElementById('').value;
var pref = document.getElementById('page:form:block:section:pref').value;
//var sub = document.getElementById('').value;
var desc = document.getElementById('page:form:block:sec2:desc').value;
var allFill = true;
var mailformat = /^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/;
if (inputText.match(mailformat)) {
if (first == '' || last == '' || country == '' || pref == '' || desc == '') {
allFill = false;
alert("Please populate all mandatory fields (marked in red)");
}
if (allFill == true) {
afterValidation();
}
} else {
alert("Please enter a valid email address");
}
}
</script>
<div id="page:form:j_id45">
<script>
window.pl = window.pl || {};
pl.map_00N70000003aJDU_01270000000Q9Tz = {
'Purchase Options and Pricing': 'AAAAADAAQ/AA',
'On Demand Learning Center': 'AAAAAAAAAAAAAAAAAAAAAfgA',
'Registration Support': 'AAAAAA//7/AA',
'Director Development Support': 'AAAAAA8AAAAMAAAB',
'OBC': 'AAAAAAAAAAAAAAAAAAAB',
'Legacy EMC Corporate Compliance Training Support': 'AAAAAAAAAAAAAAAAAAP8',
'Course/Class/Curriculum Support': 'AAAAAAAAAAAAAAAAPHgA',
'Course/Curriculum Support': 'AAAAAAAAAAAAAAAAP/wA',
'Training Reseller Partner Support': 'AAAAAAAAAAAAAAAAwAAA',
'IC/Manager Development Support': 'AAAAAAcAAAAMAAAB',
'Video ILT Streaming Support': 'AAAAAAAAAAAAAAD8',
'Dell EMC Account Support': 'AAB/fQAA',
'Partner Program Support': 'AAAAAAAAAAAAAAAAAAAAfgAA',
'Dell EMC Proven Professional Support': 'AACAAAAAAAAAAAAAAAAAAAQA',
'All Other Support': 'AAAAAAAAAAAAAAAC',
'Video ILT DVD/USB Support': 'AAAAAAAAAAAAAH8A',
'Course Schedule Support': 'AAAAAAAAAABnIAAAAAAAgAAA',
'Course Completion Support': 'AT0A',
'Certificate Support': 'XgEA',
'Knowledge and Skills Analysis Support': 'AAAAAAAAAAAAAAAAAAAAgAAA',
'Technical Support': 'AAAAAAAAAAAAXwDo',
'eBook Support': 'AAAAAAAAAAAAAAAAAAAC'
};
pl.vals_00N70000003aJDU_01270000000Q9Tz = ['I require a paper certificate', 'I require a paper certificate', 'I am unable to view/print my certificate', 'I am unable to view/print my certificate', 'I have not received my certificate',
'I have not received my certificate', 'I have completed an online e-learning module and would like a certificate', 'I have completed an online e-learning module and would like a certificate',
'I have completed a Video ILT Stream self paced learning and would like a certificate', 'I have completed a Video ILT Stream self paced learning and would like a certificate',
'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have a question relating to my certificate',
'I have a question relating to my certificate', 'I am unable to see a course in my transcripts', 'I am unable to see a course in my transcripts', 'I need to register for a course but my transcripts are not up to date',
'I need to register for a course but my transcripts are not up to date', 'I have passed a course but the score has updated incorrectly', 'I have passed a course but the score has updated incorrectly',
'I have passed a course but my score is not updating', 'I have passed a course but my score is not updating', 'I would like to view the training I have taken (my transcripts)',
'I would like to view the training I have taken (my transcripts)', 'My learning path is not showing as complete', 'My learning path is not showing as complete', 'My manager’s report is showing my course as incomplete',
'My manager’s report is showing my course as incomplete', 'I have a question relating to course completion', 'I have a question relating to course completion', 'I would like to view/print my certificate of completion',
'I would like to view/print my certificate of completion', 'I have a question relating to the Dell EMC Proven Professional Certification Program', 'I have a question relating to the Dell EMC Proven Professional Certification Program',
'I would like to edit my Dell EMC Account', 'I would like to edit my Dell EMC Account', 'My company has changed name', 'My company has changed name', 'I have moved to another company', 'I have moved to another company',
'I do not have a corporate email address', 'I do not have a corporate email address', 'I am unable to log into my Dell EMC Account', 'I am unable to log into my Dell EMC Account', 'I am unable to reset my password',
'I am unable to reset my password', 'I have forgotten my password', 'I have forgotten my password', 'My validation code is not accepted', 'My validation code is not accepted', 'I cannot find my company within the selection available',
'I cannot find my company within the selection available', 'I cannot select my company within the selection available', 'I cannot select my company within the selection available', 'I am not linked to the correct organization',
'I am not linked to the correct organization', 'I cannot find my training associated with my account', 'I cannot find my training associated with my account', 'I need my old account information transferred into my new account',
'I need my old account information transferred into my new account', 'I am not able to view my training', 'I am not able to view my training', 'I am unable to create an account with my email address',
'I am unable to create an account with my email address', 'I would like to understand why I need a Dell EMC Account to attend training', 'I would like to understand why I need a Dell EMC Account to attend training',
'I have a question relating to my Dell EMC Account', 'I have a question relating to my Dell EMC Account', 'I require an official Dell EMC quote for training', 'I require an official Dell EMC quote for training',
'I would like to discuss my training requirements further', 'I would like to discuss my training requirements further', 'I would like to register for training', 'I would like to register for training',
'I would like to reschedule my training', 'I would like to reschedule my training', 'I am unable to attend but I would like my colleague to take my place', 'I am unable to attend but I would like my colleague to take my place',
'I would like to cancel my training', 'I would like to cancel my training', 'I would like to change the training that we originally ordered', 'I would like to change the training that we originally ordered',
'I would like details of your cancellation policy', 'I would like details of your cancellation policy', 'I would like to activate training purchased by my company', 'I would like to activate training purchased by my company',
'We have purchased training but I cannot find this in my account', 'We have purchased training but I cannot find this in my account', 'I have not received any joining instructions/details of my class',
'I have not received any joining instructions/details of my class', 'I would like my class instructor’s name', 'I would like my class instructor’s name', 'My training has expired', 'My training has expired',
'I would like information regarding a Dell EMC subscription', 'I would like information regarding a Dell EMC subscription', 'I would like the balance available on my subscription', 'I would like the balance available on my subscription',
'I would like to renew my subscription', 'I would like to renew my subscription', 'I have a subscription but am being prompted for payment', 'I have a subscription but am being prompted for payment',
'I have a serial number to register with', 'I have a serial number to register with', 'I need details of Dell EMC recommended hotels at my class location', 'I need details of Dell EMC recommended hotels at my class location',
'I need details of parking provisions at my class location', 'I need details of parking provisions at my class location', 'I need to speak to my Dell EMC Sales Representative', 'I need to speak to my Dell EMC Sales Representative',
'I need to submit my Purchase Order', 'I need to submit my Purchase Order', 'I entered my Purchase Order but no results were found', 'I entered my Purchase Order but no results were found',
'I require a receipt/invoice for training purchased online', 'I require a receipt/invoice for training purchased online', 'I am having difficulty purchasing training online', 'I am having difficulty purchasing training online',
'I would like the training balance available to my organization', 'I would like the training balance available to my organization', 'I need my training documentation prior to attending my class',
'I need my training documentation prior to attending my class', 'I will need to be able to access my company email in my classroom', 'I will need to be able to access my company email in my classroom',
'I am registered for training and require a letter to support my visa application', 'I am registered for training and require a letter to support my visa application', 'I am registered for training and require my voucher details',
'I am registered for training and require my voucher details', 'I have a question relating to registering for training with EMC', 'I have a question relating to registering for training with EMC', 'I would like a training schedule',
'I would like a training schedule', 'I need facility details for my scheduled training', 'I need facility details for my scheduled training', 'I require local support for my scheduled training',
'I require local support for my scheduled training', 'I have not yet received joining instructions/details of my class', 'I have not yet received joining instructions/details of my class', 'I would like a course description',
'I would like a course description', 'I would like to know what version of the product will be delivered', 'I would like to know what version of the product will be delivered', 'I cannot find a class I am looking for on your schedule',
'I cannot find a class I am looking for on your schedule', 'I have a question relating to Dell EMC’s training schedule', 'I have a question relating to Dell EMC’s training schedule', 'I cannot launch my training',
'I cannot launch my training', 'My course is no longer available', 'My course is no longer available', 'I am receiving an error message', 'I am receiving an error message', 'I cannot access/download the supporting material',
'I cannot access/download the supporting material', 'I cannot launch my training on my Mac/Mobile Device', 'I cannot launch my training on my Mac/Mobile Device',
'I would like a technical overview explaining what is required to run training online', 'I would like a technical overview explaining what is required to run training online', 'My course has no launch button',
'My course has no launch button', 'I require technical/content support', 'I require technical/content support', 'I cannot access/activate my DVD/USB', 'I cannot access/activate my DVD/USB',
'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I require my key to be reset', 'I require my key to be reset',
'I want to order a Video ILT DVD/USB in local language', 'I want to order a Video ILT DVD/USB in local language', 'I would like to know what version Video ILT DVD/USB I have received',
'I would like to know what version Video ILT DVD/USB I have received', 'I would like to download my Video ILT DVD as an ISO', 'I would like to download my Video ILT DVD as an ISO',
'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I would like an overview of the version of software required to support my Video ILT Stream',
'I would like an overview of the version of software required to support my Video ILT Stream', 'I would like to know how long I will have access to my Video ILT Stream',
'I would like to know how long I will have access to my Video ILT Stream', 'I would like to know if my Video ILT Stream will be updated with new content automatically',
'I would like to know if my Video ILT Stream will be updated with new content automatically', 'I would like to know the duration of my Video ILT Stream', 'I would like to know the duration of my Video ILT Stream',
'I would like to contact the instructor directly from my Video ILT Stream', 'I would like to contact the instructor directly from my Video ILT Stream', 'I have a question relating to Dell EMC’s Video ILT Stream offerings',
'I have a question relating to Dell EMC’s Video ILT Stream offerings', 'I require support from Dell EMC Education Services', 'I require support from Dell EMC Education Services', 'I would like more details on a course schedule',
'I would like more details on a course schedule', 'Training Partner – Student Enrollment', 'Training Partner – Student Enrollment', 'Training Partner – Class Schedule Inquiry', 'Training Partner – Class Schedule Inquiry',
'I would like to add a new course', 'I would like to add a new course', 'I would like to add a new curriculum/package', 'I would like to add a new curriculum/package', 'I would like to add a session template',
'I would like to add a session template', 'I would like to add a new facility', 'I would like to add a new facility', 'I would like to add a new classroom', 'I would like to add a new classroom', 'I would like to add a new category',
'I would like to add a new category', 'I would like to add/update equipment', 'I would like to add/update equipment', 'I would like to update an existing course', 'I would like to update an existing course',
'I would like to update an existing curriculum/package', 'I would like to update an existing curriculum/package', 'I would like to discontinue a course', 'I would like to discontinue a course',
'I would like to discontinue a curriculum/package', 'I would like to discontinue a curriculum/package', 'I would like to request a deeplink', 'I would like to request a deeplink', 'The registration link does not work for me',
'The registration link does not work for me', 'I am unable to launch the training', 'I am unable to launch the training', 'I do not have a Windows environment to launch the training',
'I do not have a Windows environment to launch the training', 'I completed the training under my contractor badge number and need my current transcripts updated',
'I completed the training under my contractor badge number and need my current transcripts updated', 'I completed the training under my current badge number but my transcripts are not updated',
'I completed the training under my current badge number but my transcripts are not updated', 'This contractor/employee no longer works for Dell EMC', 'This contractor/employee no longer works for Dell EMC',
'This contractor/employee does not report to me', 'This contractor/employee does not report to me', 'I have a question relating to Corporate Compliance Training', 'I have a question relating to Corporate Compliance Training',
'I have a question regarding my eBook', 'I have a question regarding my eBook', 'I would like to submit an Outbound Calling Registration', 'I would like to submit an Outbound Calling Registration',
'I would like to request a KSA (Knowledge & Skills Analysis)', 'I would like to request a KSA (Knowledge & Skills Analysis)', 'I have a request regarding USell UEarn (USUE)', 'I have a request regarding USell UEarn (USUE)',
'I have an issue regarding USell UEarn (USUE)', 'I have an issue regarding USell UEarn (USUE)', 'I have a request regarding Partner Collections/ELE', 'I have a request regarding Partner Collections/ELE',
'I have an issue regarding Partner Collections/ELE', 'I have an issue regarding Partner Collections/ELE', 'I am from Unisys and I have a request', 'I am from Unisys and I have a request', 'I am from Unisys and I have an issue',
'I am from Unisys and I have an issue', 'I do not see my ODLC link', 'I do not see my ODLC link', 'I am being asked to pay for a course', 'I am being asked to pay for a course', 'I am having an issue with my Education Portal',
'I am having an issue with my Education Portal', 'I am having an issue with a Streaming VILT course', 'I am having an issue with a Streaming VILT course', 'I have questions about an exam', 'I have questions about an exam', 'Other issues',
'Other issues', 'I have a question about a 3rd party voucher or CDT tool', 'I have a question about a 3rd party voucher or CDT tool'
];
pl.noneLabel = "--None--";
pl.naLabel = "\*\*Not Applicable\*\*";
pl.selectedLabel = "Chosen";
pl.availableLabel = "Available";
new picklist('page:form:block:section:rtype', '00N70000003aJDU_01270000000Q9Tz', '00N70000003aJDU_01270000000Q9Tz', 'page:form:block:section:caseTyp', ['', ''],
' id=\"page:form:block:section:rtype\" name=\"page:form:block:section:rtype\" style=\"width: 360px; height: 15px\"', false, true);
</script>
</div>
</form>
Name: page:formAttach — POST /EducationSupport/edservices_case_creation
<form id="page:formAttach" name="page:formAttach" method="post" action="/EducationSupport/edservices_case_creation" enctype="multipart/form-data">
<input type="hidden" name="page:formAttach" value="page:formAttach">
<div class="apexp">
<div id="page:formAttach:j_id24" class="bPageBlock brandSecondaryBrd apexDefaultPageBlock secondaryPalette">
<div class="pbHeader">
<table border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td class="pbTitle">
<h2 class="mainTitle">Upload Attachments</h2>
</td>
<td> </td>
</tr>
</tbody>
</table>
</div>
<div class="pbBody">
<div id="page:formAttach:j_id24:j_id26:0:j_id27">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> File</label></th>
<td class="dataCol first last ">
<input accept="" accesskey="" alt="" class="" dir="" id="page:formAttach:j_id24:j_id26:0:j_id27:j_id28:j_id30" lang="" name="page:formAttach:j_id24:j_id26:0:j_id27:j_id28:j_id30:inputFile:file" onblur="" onchange="" onclick=""
ondblclick="" onfocus="" onkeydown="" onkeypress="" onkeyup="" onmousedown="" onmousemove="" onmouseout="" onmouseover="" size="" style="" tabindex="" title="" type="file">
</td>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> Description</label></th>
<td class="dataCol first last "><input type="text" name="page:formAttach:j_id24:j_id26:0:j_id27:j_id35:j_id37"></td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="page:formAttach:j_id24:j_id26:1:j_id27">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> File</label></th>
<td class="dataCol first last ">
<input accept="" accesskey="" alt="" class="" dir="" id="page:formAttach:j_id24:j_id26:1:j_id27:j_id28:j_id30" lang="" name="page:formAttach:j_id24:j_id26:1:j_id27:j_id28:j_id30:inputFile:file" onblur="" onchange="" onclick=""
ondblclick="" onfocus="" onkeydown="" onkeypress="" onkeyup="" onmousedown="" onmousemove="" onmouseout="" onmouseover="" size="" style="" tabindex="" title="" type="file">
</td>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> Description</label></th>
<td class="dataCol first last "><input type="text" name="page:formAttach:j_id24:j_id26:1:j_id27:j_id35:j_id37"></td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="page:formAttach:j_id24:j_id26:2:j_id27">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> File</label></th>
<td class="dataCol first last ">
<input accept="" accesskey="" alt="" class="" dir="" id="page:formAttach:j_id24:j_id26:2:j_id27:j_id28:j_id30" lang="" name="page:formAttach:j_id24:j_id26:2:j_id27:j_id28:j_id30:inputFile:file" onblur="" onchange="" onclick=""
ondblclick="" onfocus="" onkeydown="" onkeypress="" onkeyup="" onmousedown="" onmousemove="" onmouseout="" onmouseover="" size="" style="" tabindex="" title="" type="file">
</td>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> Description</label></th>
<td class="dataCol first last "><input type="text" name="page:formAttach:j_id24:j_id26:2:j_id27:j_id35:j_id37"></td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="page:formAttach:j_id24:j_id26:3:j_id27">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> File</label></th>
<td class="dataCol first last ">
<input accept="" accesskey="" alt="" class="" dir="" id="page:formAttach:j_id24:j_id26:3:j_id27:j_id28:j_id30" lang="" name="page:formAttach:j_id24:j_id26:3:j_id27:j_id28:j_id30:inputFile:file" onblur="" onchange="" onclick=""
ondblclick="" onfocus="" onkeydown="" onkeypress="" onkeyup="" onmousedown="" onmousemove="" onmouseout="" onmouseover="" size="" style="" tabindex="" title="" type="file">
</td>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> Description</label></th>
<td class="dataCol first last "><input type="text" name="page:formAttach:j_id24:j_id26:3:j_id27:j_id35:j_id37"></td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="page:formAttach:j_id24:j_id26:4:j_id27">
<div class="pbSubsection">
<table class="detailList" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> File</label></th>
<td class="dataCol first last ">
<input accept="" accesskey="" alt="" class="" dir="" id="page:formAttach:j_id24:j_id26:4:j_id27:j_id28:j_id30" lang="" name="page:formAttach:j_id24:j_id26:4:j_id27:j_id28:j_id30:inputFile:file" onblur="" onchange="" onclick=""
ondblclick="" onfocus="" onkeydown="" onkeypress="" onkeyup="" onmousedown="" onmousemove="" onmouseout="" onmouseover="" size="" style="" tabindex="" title="" type="file">
</td>
<th class="labelCol vfLabelColTextWrap first last " scope="row"><label> Description</label></th>
<td class="dataCol first last "><input type="text" name="page:formAttach:j_id24:j_id26:4:j_id27:j_id35:j_id37"></td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
<td class="labelCol empty"> </td>
<td class="dataCol empty"> </td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<div class="pbFooter secondaryPalette">
<div class="bg"></div>
</div>
</div>
</div>
<script type="text/javascript" language="Javascript">
function dpf(f) {
var adp = f.adp;
if (adp != null) {
for (var i = 0; i < adp.length; i++) {
adp[i].parentNode.removeChild(adp[i]);
}
}
};
function apf(f, pvp) {
var adp = new Array();
f.adp = adp;
var ps = pvp.split(',');
for (var i = 0, ii = 0; i < ps.length; i++, ii++) {
var p = document.createElement("input");
p.type = "hidden";
p.name = ps[i];
p.value = ps[i + 1];
f.appendChild(p);
adp[ii] = p;
i += 1;
}
};
function jsfcljs(f, pvp, t) {
apf(f, pvp);
var ft = f.target;
if (t) {
f.target = t;
}
f.submit();
f.target = ft;
dpf(f);
};
</script>
<script>
function saveAttachments() {
SfdcApp.Visualforce.VSManager.vfPrepareForms(["page:formAttach"]);
if (typeof jsfcljs == 'function') {
jsfcljs(document.forms['page:formAttach'], 'page:formAttach:j_id38,page:formAttach:j_id38', '');
}
return false
}
</script>
<div id="page:formAttach:j_id46">
<script>
window.pl = window.pl || {};
pl.map_00N70000003aJDU_01270000000Q9Tz = {
'Purchase Options and Pricing': 'AAAAADAAQ/AA',
'On Demand Learning Center': 'AAAAAAAAAAAAAAAAAAAAAfgA',
'Registration Support': 'AAAAAA//7/AA',
'Director Development Support': 'AAAAAA8AAAAMAAAB',
'OBC': 'AAAAAAAAAAAAAAAAAAAB',
'Legacy EMC Corporate Compliance Training Support': 'AAAAAAAAAAAAAAAAAAP8',
'Course/Class/Curriculum Support': 'AAAAAAAAAAAAAAAAPHgA',
'Course/Curriculum Support': 'AAAAAAAAAAAAAAAAP/wA',
'Training Reseller Partner Support': 'AAAAAAAAAAAAAAAAwAAA',
'IC/Manager Development Support': 'AAAAAAcAAAAMAAAB',
'Video ILT Streaming Support': 'AAAAAAAAAAAAAAD8',
'Dell EMC Account Support': 'AAB/fQAA',
'Partner Program Support': 'AAAAAAAAAAAAAAAAAAAAfgAA',
'Dell EMC Proven Professional Support': 'AACAAAAAAAAAAAAAAAAAAAQA',
'All Other Support': 'AAAAAAAAAAAAAAAC',
'Video ILT DVD/USB Support': 'AAAAAAAAAAAAAH8A',
'Course Schedule Support': 'AAAAAAAAAABnIAAAAAAAgAAA',
'Course Completion Support': 'AT0A',
'Certificate Support': 'XgEA',
'Knowledge and Skills Analysis Support': 'AAAAAAAAAAAAAAAAAAAAgAAA',
'Technical Support': 'AAAAAAAAAAAAXwDo',
'eBook Support': 'AAAAAAAAAAAAAAAAAAAC'
};
pl.vals_00N70000003aJDU_01270000000Q9Tz = ['I require a paper certificate', 'I require a paper certificate', 'I am unable to view/print my certificate', 'I am unable to view/print my certificate', 'I have not received my certificate',
'I have not received my certificate', 'I have completed an online e-learning module and would like a certificate', 'I have completed an online e-learning module and would like a certificate',
'I have completed a Video ILT Stream self paced learning and would like a certificate', 'I have completed a Video ILT Stream self paced learning and would like a certificate',
'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have completed a Video ILT DVD self paced learning and would like a certificate', 'I have a question relating to my certificate',
'I have a question relating to my certificate', 'I am unable to see a course in my transcripts', 'I am unable to see a course in my transcripts', 'I need to register for a course but my transcripts are not up to date',
'I need to register for a course but my transcripts are not up to date', 'I have passed a course but the score has updated incorrectly', 'I have passed a course but the score has updated incorrectly',
'I have passed a course but my score is not updating', 'I have passed a course but my score is not updating', 'I would like to view the training I have taken (my transcripts)',
'I would like to view the training I have taken (my transcripts)', 'My learning path is not showing as complete', 'My learning path is not showing as complete', 'My manager’s report is showing my course as incomplete',
'My manager’s report is showing my course as incomplete', 'I have a question relating to course completion', 'I have a question relating to course completion', 'I would like to view/print my certificate of completion',
'I would like to view/print my certificate of completion', 'I have a question relating to the Dell EMC Proven Professional Certification Program', 'I have a question relating to the Dell EMC Proven Professional Certification Program',
'I would like to edit my Dell EMC Account', 'I would like to edit my Dell EMC Account', 'My company has changed name', 'My company has changed name', 'I have moved to another company', 'I have moved to another company',
'I do not have a corporate email address', 'I do not have a corporate email address', 'I am unable to log into my Dell EMC Account', 'I am unable to log into my Dell EMC Account', 'I am unable to reset my password',
'I am unable to reset my password', 'I have forgotten my password', 'I have forgotten my password', 'My validation code is not accepted', 'My validation code is not accepted', 'I cannot find my company within the selection available',
'I cannot find my company within the selection available', 'I cannot select my company within the selection available', 'I cannot select my company within the selection available', 'I am not linked to the correct organization',
'I am not linked to the correct organization', 'I cannot find my training associated with my account', 'I cannot find my training associated with my account', 'I need my old account information transferred into my new account',
'I need my old account information transferred into my new account', 'I am not able to view my training', 'I am not able to view my training', 'I am unable to create an account with my email address',
'I am unable to create an account with my email address', 'I would like to understand why I need a Dell EMC Account to attend training', 'I would like to understand why I need a Dell EMC Account to attend training',
'I have a question relating to my Dell EMC Account', 'I have a question relating to my Dell EMC Account', 'I require an official Dell EMC quote for training', 'I require an official Dell EMC quote for training',
'I would like to discuss my training requirements further', 'I would like to discuss my training requirements further', 'I would like to register for training', 'I would like to register for training',
'I would like to reschedule my training', 'I would like to reschedule my training', 'I am unable to attend but I would like my colleague to take my place', 'I am unable to attend but I would like my colleague to take my place',
'I would like to cancel my training', 'I would like to cancel my training', 'I would like to change the training that we originally ordered', 'I would like to change the training that we originally ordered',
'I would like details of your cancellation policy', 'I would like details of your cancellation policy', 'I would like to activate training purchased by my company', 'I would like to activate training purchased by my company',
'We have purchased training but I cannot find this in my account', 'We have purchased training but I cannot find this in my account', 'I have not received any joining instructions/details of my class',
'I have not received any joining instructions/details of my class', 'I would like my class instructor’s name', 'I would like my class instructor’s name', 'My training has expired', 'My training has expired',
'I would like information regarding a Dell EMC subscription', 'I would like information regarding a Dell EMC subscription', 'I would like the balance available on my subscription', 'I would like the balance available on my subscription',
'I would like to renew my subscription', 'I would like to renew my subscription', 'I have a subscription but am being prompted for payment', 'I have a subscription but am being prompted for payment',
'I have a serial number to register with', 'I have a serial number to register with', 'I need details of Dell EMC recommended hotels at my class location', 'I need details of Dell EMC recommended hotels at my class location',
'I need details of parking provisions at my class location', 'I need details of parking provisions at my class location', 'I need to speak to my Dell EMC Sales Representative', 'I need to speak to my Dell EMC Sales Representative',
'I need to submit my Purchase Order', 'I need to submit my Purchase Order', 'I entered my Purchase Order but no results were found', 'I entered my Purchase Order but no results were found',
'I require a receipt/invoice for training purchased online', 'I require a receipt/invoice for training purchased online', 'I am having difficulty purchasing training online', 'I am having difficulty purchasing training online',
'I would like the training balance available to my organization', 'I would like the training balance available to my organization', 'I need my training documentation prior to attending my class',
'I need my training documentation prior to attending my class', 'I will need to be able to access my company email in my classroom', 'I will need to be able to access my company email in my classroom',
'I am registered for training and require a letter to support my visa application', 'I am registered for training and require a letter to support my visa application', 'I am registered for training and require my voucher details',
'I am registered for training and require my voucher details', 'I have a question relating to registering for training with EMC', 'I have a question relating to registering for training with EMC', 'I would like a training schedule',
'I would like a training schedule', 'I need facility details for my scheduled training', 'I need facility details for my scheduled training', 'I require local support for my scheduled training',
'I require local support for my scheduled training', 'I have not yet received joining instructions/details of my class', 'I have not yet received joining instructions/details of my class', 'I would like a course description',
'I would like a course description', 'I would like to know what version of the product will be delivered', 'I would like to know what version of the product will be delivered', 'I cannot find a class I am looking for on your schedule',
'I cannot find a class I am looking for on your schedule', 'I have a question relating to Dell EMC’s training schedule', 'I have a question relating to Dell EMC’s training schedule', 'I cannot launch my training',
'I cannot launch my training', 'My course is no longer available', 'My course is no longer available', 'I am receiving an error message', 'I am receiving an error message', 'I cannot access/download the supporting material',
'I cannot access/download the supporting material', 'I cannot launch my training on my Mac/Mobile Device', 'I cannot launch my training on my Mac/Mobile Device',
'I would like a technical overview explaining what is required to run training online', 'I would like a technical overview explaining what is required to run training online', 'My course has no launch button',
'My course has no launch button', 'I require technical/content support', 'I require technical/content support', 'I cannot access/activate my DVD/USB', 'I cannot access/activate my DVD/USB',
'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I have ordered a Video ILT DVD/USB but I have not yet received it', 'I require my key to be reset', 'I require my key to be reset',
'I want to order a Video ILT DVD/USB in local language', 'I want to order a Video ILT DVD/USB in local language', 'I would like to know what version Video ILT DVD/USB I have received',
'I would like to know what version Video ILT DVD/USB I have received', 'I would like to download my Video ILT DVD as an ISO', 'I would like to download my Video ILT DVD as an ISO',
'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I have a question relating to EMC’s Video ILT DVD/USB offerings', 'I would like an overview of the version of software required to support my Video ILT Stream',
'I would like an overview of the version of software required to support my Video ILT Stream', 'I would like to know how long I will have access to my Video ILT Stream',
'I would like to know how long I will have access to my Video ILT Stream', 'I would like to know if my Video ILT Stream will be updated with new content automatically',
'I would like to know if my Video ILT Stream will be updated with new content automatically', 'I would like to know the duration of my Video ILT Stream', 'I would like to know the duration of my Video ILT Stream',
'I would like to contact the instructor directly from my Video ILT Stream', 'I would like to contact the instructor directly from my Video ILT Stream', 'I have a question relating to Dell EMC’s Video ILT Stream offerings',
'I have a question relating to Dell EMC’s Video ILT Stream offerings', 'I require support from Dell EMC Education Services', 'I require support from Dell EMC Education Services', 'I would like more details on a course schedule',
'I would like more details on a course schedule', 'Training Partner – Student Enrollment', 'Training Partner – Student Enrollment', 'Training Partner – Class Schedule Inquiry', 'Training Partner – Class Schedule Inquiry',
'I would like to add a new course', 'I would like to add a new course', 'I would like to add a new curriculum/package', 'I would like to add a new curriculum/package', 'I would like to add a session template',
'I would like to add a session template', 'I would like to add a new facility', 'I would like to add a new facility', 'I would like to add a new classroom', 'I would like to add a new classroom', 'I would like to add a new category',
'I would like to add a new category', 'I would like to add/update equipment', 'I would like to add/update equipment', 'I would like to update an existing course', 'I would like to update an existing course',
'I would like to update an existing curriculum/package', 'I would like to update an existing curriculum/package', 'I would like to discontinue a course', 'I would like to discontinue a course',
'I would like to discontinue a curriculum/package', 'I would like to discontinue a curriculum/package', 'I would like to request a deeplink', 'I would like to request a deeplink', 'The registration link does not work for me',
'The registration link does not work for me', 'I am unable to launch the training', 'I am unable to launch the training', 'I do not have a Windows environment to launch the training',
'I do not have a Windows environment to launch the training', 'I completed the training under my contractor badge number and need my current transcripts updated',
'I completed the training under my contractor badge number and need my current transcripts updated', 'I completed the training under my current badge number but my transcripts are not updated',
'I completed the training under my current badge number but my transcripts are not updated', 'This contractor/employee no longer works for Dell EMC', 'This contractor/employee no longer works for Dell EMC',
'This contractor/employee does not report to me', 'This contractor/employee does not report to me', 'I have a question relating to Corporate Compliance Training', 'I have a question relating to Corporate Compliance Training',
'I have a question regarding my eBook', 'I have a question regarding my eBook', 'I would like to submit an Outbound Calling Registration', 'I would like to submit an Outbound Calling Registration',
'I would like to request a KSA (Knowledge & Skills Analysis)', 'I would like to request a KSA (Knowledge & Skills Analysis)', 'I have a request regarding USell UEarn (USUE)', 'I have a request regarding USell UEarn (USUE)',
'I have an issue regarding USell UEarn (USUE)', 'I have an issue regarding USell UEarn (USUE)', 'I have a request regarding Partner Collections/ELE', 'I have a request regarding Partner Collections/ELE',
'I have an issue regarding Partner Collections/ELE', 'I have an issue regarding Partner Collections/ELE', 'I am from Unisys and I have a request', 'I am from Unisys and I have a request', 'I am from Unisys and I have an issue',
'I am from Unisys and I have an issue', 'I do not see my ODLC link', 'I do not see my ODLC link', 'I am being asked to pay for a course', 'I am being asked to pay for a course', 'I am having an issue with my Education Portal',
'I am having an issue with my Education Portal', 'I am having an issue with a Streaming VILT course', 'I am having an issue with a Streaming VILT course', 'I have questions about an exam', 'I have questions about an exam', 'Other issues',
'Other issues', 'I have a question about a 3rd party voucher or CDT tool', 'I have a question about a 3rd party voucher or CDT tool'
];
pl.noneLabel = "--None--";
pl.naLabel = "\*\*Not Applicable\*\*";
pl.selectedLabel = "Chosen";
pl.availableLabel = "Available";
new picklist('page:form:block:section:rtype', '00N70000003aJDU_01270000000Q9Tz', '00N70000003aJDU_01270000000Q9Tz', 'page:form:block:section:caseTyp', ['', ''],
' id=\"page:form:block:section:rtype\" name=\"page:form:block:section:rtype\" style=\"width: 360px; height: 15px\"', false, true);
</script>
</div>
</form>
Text Content
Skip Navigation * My Account * United States * Cookie & Privacy Policy My Account Welcome, Log out View or Edit Profile *Case Subtype All Other Support Certificate Support Course/Curriculum Support Course Completion Support Course Schedule Support Dell EMC Account Support Dell EMC Proven Professional Support eBook Support Knowledge and Skills Analysis Support Legacy EMC Corporate Compliance Training Support On Demand Learning Center Partner Program Support Purchase Options and Pricing Registration Support SureSkills Technical Support Training Reseller Partner Support Video ILT Streaming Support *Request Type --None--I would like to register for trainingI would like to reschedule my trainingI am unable to attend but I would like my colleague to take my placeI would like to cancel my trainingI would like to change the training that we originally orderedI would like details of your cancellation policyI would like to activate training purchased by my companyWe have purchased training but I cannot find this in my accountI have not received any joining instructions/details of my classI would like my class instructor’s nameMy training has expiredI would like information regarding a Dell EMC subscriptionI would like the balance available on my subscriptionI would like to renew my subscriptionI have a subscription but am being prompted for paymentI need details of Dell EMC recommended hotels at my class locationI need details of parking provisions at my class locationI need to speak to my Dell EMC Sales RepresentativeI need to submit my Purchase OrderI entered my Purchase Order but no results were foundI require a receipt/invoice for training purchased onlineI am having difficulty purchasing training onlineI would like the training balance available to my organization *First Name *Last Name Contact Telephone Number*Company Name Street NameCityPost/Zip Code*Country --None--Aaland Islands Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Belux Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, The Democratic Republic of the Cook Islands Costa Rica Cote D'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador England Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and MC Donald Islands Heard Island and McDonald Islands Holland Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia, The Former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia (Federated States of) Middle East Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar N/A Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Ireland Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory,Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Scotland Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South South Africa South Georgia and the South Sandwich Island Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Viet Nam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Yugoslavia Zambia Zimbabwe *Preferred Language Chinese (中文) English (English) French (Français) German (Deutsch) Japanese (日本語) Korean (한국어) Portuguese (Português) Spanish (Español) Dell EMC Employee Badge Number*Dell EMC Account Email Address Additional Notification Email 1Additional Notification Email 2Additional Notification Email 3Additional Notification Email 4Additional Notification Email 5 CASE DETAILS Student NameStudent Email"If you do not have a Dell EMC Account click here"Course TitleCourse Number or CIDCourse DatesLocation (ILT or VILT)Payment (SO# or Company #)*Description UPLOAD ATTACHMENTS File Description File Description File Description File Description File Description EMC MEANS TRANSFORMATION CLOUD TRANSFORMS IT » BIG DATA TRANSFORMS BUSINESS » TRUST TRANSFORMS CLOUD » SOCIAL@EMC » Recent Blog Posts All EMC Blogs Communities Facebook Twitter YouTube Flickr PARTNERS » View EMC Partners Partner Community RSA Partners Partner Solution Gallery Powerlink Login LEARNING » EMC Training RSA Security Training EMC Academic Alliance EMC Proven Professional Partner Readiness Events Resource Library POPULAR About EMC Investor Relations Careers @ EMC Newsroom Sustainability EMC Mobile * Share PDFmyURLPDFmyURL EmailEmail LinkedInLinkedin TwitterTwitter FacebookFacebook PrintPrint AddThisMore Close * follow * * * * * * RSS * CONTACT feedback SITE MAP PRIVACY POLICY LEGAL NOTICES © 2012 EMC Corporation. All rights reserved. EMC builds information infrastructures and virtual infrastructures to help people and businesses around world unleash the power of their digital information. EMC offerings in backup and recovery, enterprise content management, unified storage, big data, enterprise storage, data federation, archiving, security, and deduplication help customers move to and build IT trust in their next generation of information management and enable them to offer IT-as-a-Service as part of their journey to cloud computing. January February March April May June July August September October November December 2021 2022 2023 2024 2025 2026 2027 SunMonTueWedThuFriSat Today