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× This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. We won't track your information when you visit our site. But in order to comply with your preferences, we'll have to use just one tiny cookie so that you're not asked to make this choice again. Accept Decline * Moving from ZipWhip? CUNA GAC 2023 to Feature Eltropy’s Innovative Digital Conversations Platform for Credit Unions * Solutions * Lending Accelerate Lending with 1:1 Texting and Text Alerts * Digital Contact Center Add Digital Channels & AI Enable your Phone Calls * Reputation Management Get more reviews by integrating Texting with Review platforms * Collections 40x more effective collections communication * Video Banking Bring revolutionary video capabilities to your Branches * Payments Reduce collection costs by enabling Text-to-Pay * Marketing Increase Conversion Rate with Conversational Texting * Appointments Expedite appointments and centralize branch availability * Conversation Intelligence Discover insights into your consumers like never before * Intelligent Virtual Agent An IVA built specifically for community financial institutions * Resources * Training Academy Become an Eltropy Expert * Customer Stories Our world class solution in action * Eltropy Blog Education and Insights * Press Releases See our latest press releases * Security * Partners * Integrations Our evergrowing integrations * Become a Partner Grow your Business with us * Core * LOS * Collections * E-Sign * Payments * Marketing * Call Center * Company * About Us The Team & Values * Careers Come join our rocketship * Contact Us We'd love to get in touch Book a Demo ENTERPRISE-WIDE DIGITAL COMMUNICATION FOR CREDIT UNIONS AND COMMUNITY BANKS Request Demo POWERING 500+ CREDIT UNIONS AND COMMUNITY BANKS COMPREHENSIVE DIGITAL COMMUNICATION SOLUTION TO REACH, ENGAGE, AND SERVE YOUR CONSUMERS WITH THE SOLUTION OF THEIR CHOICE. PAYMENTS DIGITAL CUSTOMER SERVICE CONVERSATIONAL TEXT MARKETING APPOINTMENTS E-SIGNATURE REVIEWS DIGITAL LENDING & COLLECTIONS 2-FACTOR AUTHENTICATION VIDEO BANKING CASE STUDIES ARKANSAS FEDERAL CREDIT UNION: DRIVING LOAN APPLICATIONS BY IMPROVING MEMBER MARKETING Download Case Study APL FCU ACHIEVES LOW DELINQUENCY RATE WITH THE POWER OF TEXT MESSAGING Download Case Study CENTRIC FCU TRIMS DOWN LOAN APPLICATION TIMES BY 95% Download Case Study Load More THE INDUSTRY’S ONLY OMNI-CHANNEL TEXTING SOLUTION We are a Secure and Compliant All-In-One solution, pre-integrated with your Core, LOS, Collection, and other systems for Inbound and Outbound Texting. Seamlessly add Secure Chat, Video, Voice, CoBrowse, and Conversational Bots to your member and customer communication, all in a single thread. Truly Omnichannel ENTERPRISE TEXTING BUT MORE THAN TEXTING We call it Omni-Channel Texting. Start inbound or outbound communication via Texting and layer in Secure Chat, Video, Voice, CoBrowse and Conversational Bot in the same engagement and delight your consumers with your ability to communicate the way they want. Seamless Processes SECURE, COMPLIANT & INTEGRATED Security is built into our DNA. We are committed to providing the software and support needed to stay compliant with complex regulations. Our list of out-of-the-box integration is quite lengthy, and only getting longer. Reliable and Robust ENTERPRISE-WIDE PLATFORM & SOLUTION Our extensible and open platform provides the solutions you need to get started for digitizing your communications for lending, collection, marketing, contact center and HR & IT. Eltropy is the industry’s only solution designed for both inbound and outbound digital communications for all departments. OUR COMMITMENT TO CREDIT UNIONS & COMMUNITY BANKS Eltropy is dedicated to providing world-class digital communications solutions designed for Credit Unions and Community Banks FUTURE PROOF INVESTMENT Our deep commitment to Credit Unions and Community Banks is part of our DNA. We stand behind each and every customer, no matter the size. 100% of our R & D spend is dedicated to building amazing solutions for Credit Unions and Community Banks. DEEP INDUSTRY ECOSYSTEM INTEGRATIONS We know communication is most effective when done with context. We are committed to integrating with your Core, LOS, Collection, OLB and any other solution you need to communicate with members from. We bring the power of Digital Communications to all your IT systems. PLATINUM CLASS CUSTOMER SUCCESS Behind our platinum class solution is incredible team of Customer Success Managers that will become an integral part of your digital team and make sure you are 100% successful with your digital initiatives. SOLUTIONS * Lending Accelerate Lending with 1:1 Texting and Text Alerts * Collections 40x more effective collections communication * Contact Center Add Digital Channels and Text Enable your Phone Calls * Marketing Increase Conversion Rate with Conversational Texting * Reputation Management Get more reviews by integrating Texting with Review platforms * Payments Reduce collection costs by enabling Text-to-Pay * Appointments Expedite appointments and centralize branch availability * Video Banking Face-to-Face conversations and faster resolutions * Conversation Intelligence Discover insights into your consumers like never before * Intelligent Virtual Agent An IVA built for specifically community financial institutions BLOG [WATCH] THE 7 TRENDS YOUR CFI NEEDS TO BE AWARE OF February 9, 2023 2023 has brought a number of pressing questions to the table for credit unions and community banks across America: Recession. Widespread staffing shortages. Increasing fraud. PRESS CUNA GAC 2023 TO FEATURE ELTROPY’S INNOVATIVE DIGITAL CONVERSATIONS PLATFORM FOR CREDIT UNIONS February 9, 2023 Eltropy, the leading digital conversations platform for community financial institutions, is proud to announce its attendance at one of the year’s key credit union events. Growing Network of Integration Partners Get more done faster with Eltropy integrations with popular Core, LOS, AOS, Collection, CRM and other solutions. Use our open APIs to integrate with even more solutions. All About Integrations WHAT OUR CUSTOMERS HAVE TO SAY View More “Eltropy is easy to navigate and is a great use of technology to move our Credit Union forward and stay competitive in this day and age where members want quick service wherever they go.” SARAH MEANS, Loans Center Manager “Texting has been a great asset during this time when we have employees working from home. The members have been very responsive and feel safe sharing information because of the verification feature.” DONNA BERRINGER, President “Because of our partnership, we have not only been able to continue our high level of commitment and service to our members, but we have been able to take that commitment to our members in more ways to ensure they know that we are here for them! Thank you Eltropy for such a great platform and product.” MATT MCEWEN, Director of eCommerce MORE CUSTOMER STORIES OUR INVESTORS K1 K1 INVESTMENT MANAGEMENT K1 is a Los Angeles-based private equity firm investing primarily in software and technology private companies across North America. CURQL CURQL Curql is an investment management that specializes in the fields of fintech and banking services. CMFG VENTURES CMFG VENTURES CMFG Ventures advances financial & insurance solutions through investments & innovation for consumers and financial institutions. REQUEST A PERSONALIZED DEMO ENTERPRISE-WIDE DIGITAL COMMUNICATION * Rated #1 by CUNA Facebook Twitter Youtube Instagram Linkedin USE CASES * Lending * Collections * Digital Contact Center * Marketing * Payments * Reputation Management * Appointments Management * Video Banking * Conversation Intelligence * Intelligent Virtual Agent INTEGRATIONS * Integrations * Become a Partner RESOURCES * Training Academy * Customer Stories * Blog * Press Releases COMPANY * About Us * Careers * CSR * Contact Us * Legal * Security * 408-461-5402 * hello-at-eltropy.com * HQ 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035 * 1633 W Innovation Way, Floor 3 Lehi 84043 * 408-461-5402 * hello-at-eltropy.com * HQ 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035 * 1633 W Innovation Way, Floor 3 Lehi 84043 * Privacy Policy * Report an Incident © 2022 Eltropy, Inc. All Rights Reserved. Book a Demo × We Value Your Privacy Settings NextRoll, Inc. 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