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Solving for Nurse Attrition - Join our expert panel, Wed, Feb 21 Save Your Seat close X I'm a Provider Or other health-related professional or staff member I'm a Patient Looking to use VSee to communicate with my provider Pricing Products VSee ClinicVSee MessengerVSee APIsVSee Remote Patient MonitoringVSee Telemedicine Carts & KitsVSee Telehealth Staffing Resources BlogTelehealth SecretsSuccess Stories CompanySupport Sign In close X I'm a Provider Or other health-related professional or staff member I'm a Patient Looking to use VSee to communicate with my provider Contact Us ACCELERATE YOUR DIGITAL HEALTH TRANSFORMATION Solve your healthcare innovation challenges with speed and agility. VSee’s comprehensive no code, low code telehealth platform gives you: * Fastest go-to-market * Lowest lifecycle costs * Greatest platform flexibility Get DemoPatients - Find your Provider BUILDING BLOCKS FOR FASTEST GO-TO-MARKET UNIQUE FEATURES FOR LOWEST LIFECYCLE COSTS APPOINTMENT SCHEDULING HEALTHCARE BOOKING ANY WAY YOU WANT Create a booking system tailored to your virtual care workflows. VSee lets users: * Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc. * Customize reminder messages and send cadences * Invite family and guests with separate non-patient links * Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.) * Let patients self-schedule STAFF OPTIMIZATION CENTRALIZED SCHEDULING SYSTEM FOR OPTIMIZING PROVIDER AVAILABILITY Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations: * Import, aggregate, filter and sort clinician availability in a single calendar * Create on-call schedules with automated clinician group alerts and escalation rules * Give clinicians access to update and swap availability * Automatically block patients if no on-call provider is available * Directly dispatch for interpreter coverage when booking appointments FORM BUILDER & ESIGN FLEXIBLE FORM BUILDER FOR INTAKE, ASSESSMENTS, CONSENT, SURVEYS AND MORE Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc. * Save time with pre-built templates for different use cases telepsychiatry, etc. * Add logic for form branching * Trigger workflows for waiting room routing and provider specialty and state-matching * Choose whether to send forms before, during, or after a visit. QUEUING SYSTEM FLEXIBLE PATIENT QUEUING SYSTEM FOR EFFECTIVE TRIAGE Queueing & Routing * Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers * Create escalation groups to automatically dispatch providers by urgency Care Coordination Visibility * Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard * Tagged role-based provider group notes for continuity of care Waiting Room Configurability * Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc. * Set room-specific intake forms * Assign a single provider or multiple providers to different rooms VIRTUAL VISITS OMNI-CHANNEL COMMUNICATIONS VIA VIDEO, PHONE, AND CHAT Give patients a simple, convenient, no-download experience * Offer both synchronous and asynchronous visits * Seamless switching from video to phone in poor network situations * Share screens with live annotation * Group video & group chat * Drag-and-drop file transfer * Priority chats to providers with acknowledgment of receipt * Auto-captioning for accessibility * Permission-based auto-answering REMOTE EXAMS ONE-CLICK REMOTE EXAMS Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person. * Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc * 1-click device operation * Pan-Tilt-Zoom camera control * Simultaneously stream medical devices and video faces * Access the latest in technology, e.g. AI cameras, sensors REMOTE MONITORING REMOTE PATIENT MONITORING Improve patient care with remote patient monitoring * Supports Bluetooth and cellular medical devices (no app pairing necessary) * Customize threshold alerts and auto-prioritize watchlist * Instantly escalate to an on-demand or scheduled video visit * Capture data/time logs for reimbursement, meets Medicare requirements REVENUE CYCLE MANAGEMENT ELIGIBILITY, PAYMENT, CLAIMS SUBMISSIONS Streamline revenue cycle management for your virtual care programs * Automate eligibility checking and co-pay collection, claims submission * Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call * Customize dropdowns for commonly used ICD and CPT codes * Submit claims for single and multi-provider visits * Batch process claims automatic payment posting COMPLIANCE & REGULATORY ESIGN AND IN-BUILT COMPLIANCE Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk * Collect and store eSignatures for consent, audit, and other compliance requirements * Auto-match patients to providers with the required state licensing * Meet telehealth documentation requirements with EHR integration PATIENT ENGAGEMENT PERSONALIZED PATIENT ENGAGEMENT Give your patients a tailored healthcare experience * Offer self-scheduling for video, phone, or in-person visits * Automatically send customized appointment reminders * Auto-suggest health education material based on patient health profiles * Provide 24/7 access to visit history, notes, labs, and medical images * Automatically follow-up with health surveys and assessments * Let them securely message their providers directly CLINICAL TASKS CLINICAL TASKS & DOCUMENTATION Customize a central repository to easily access all relevant patient telehealth documentation * Customize note charting layouts and sections according to use case * Save custom note templates for more efficient charting * ePrescribe medications including controlled substances * Add other custom patient data tabs such as RPM, assessment results, symptom check-ins ADMIN CONTROLS POWERFUL ADMIN CONTROLS Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic: * Set user roles and access restriction * Bulk add/delete/edit patients & providers * Send broadcast communications & notifications * Manage waiting rooms & workflow logic * Manage provider assignments, availability, and appointments * Update branding and compliance documents * Export custom reports (see Analytics and Reporting) ANALYTICS & REPORTING CUSTOMIZABLE ANALYTICS & REPORTING Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions: * Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc. * Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc. * Retrieve data via API access * Schedule regular automated reports INTEROPERABILITY & DATA INTEGRATION WITH EHRS, HIES AND OTHER SYSTEM APPLICATIONS Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction: * Launch video from EHR with UI integration * Eliminate manual duplication with 2-way scheduling integration * Push medical notes into EHR (and/or pull) * Participate in HIEs to access full EHR records from other systems SECURITY & INFRASTRUCTURE SECURE, HIPAA-COMPLIANT INFRASTRUCTURE Rest assured that patient data is safeguarded by our experienced security team 24/7. * Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit * MFA and SSO integration options for additional account security layers * SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks * Regulatory compliance with SSO and MFA Appointment Scheduling Staffing Optimization Form Builder & eSign Queuing System Virtual Visits Remote Exams Remote Monitoring Revenue Cycle Management Compliance & Regulatory Patient Engagement Clinical Tasks Admin Controls Analytics & Reporting Interoperability & Data Security & Infrastructure HEALTHCARE BOOKING ANY WAY YOU WANT Create a booking system tailored to your virtual care workflows. VSee lets users: * Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc. * Customize reminder messages and send cadences * Invite family and guests with separate non-patient links * Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.) * Let patients self-schedule CENTRALIZED SCHEDULING SYSTEM FOR OPTIMIZING PROVIDER AVAILABILITY Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations: * Import, aggregate, filter and sort clinician availability in a single calendar * Create on-call schedules with automated clinician group alerts and escalation rules * Give clinicians access to update and swap availability * Automatically block patients if no on-call provider is available * Directly dispatch for interpreter coverage when booking appointments FLEXIBLE FORM BUILDER FOR INTAKE, ASSESSMENTS, CONSENT, SURVEYS AND MORE Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc. * Save time with pre-built templates for different use cases telepsychiatry, etc. * Add logic for form branching * Trigger workflows for waiting room routing and provider specialty and state-matching * Choose whether to send forms before, during, or after a visit. FLEXIBLE PATIENT QUEUING SYSTEM FOR EFFECTIVE TRIAGE Queueing & Routing * Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers * Create escalation groups to automatically dispatch providers by urgency Care Coordination Visibility * Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard * Tagged role-based provider group notes for continuity of care Waiting Room Configurability * Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc. * Set room-specific intake forms * Assign a single provider or multiple providers to different rooms OMNI-CHANNEL COMMUNICATIONS VIA VIDEO, PHONE, AND CHAT Give patients a simple, convenient, no-download experience * Offer both synchronous and asynchronous visits * Seamless switching from video to phone in poor network situations * Share screens with live annotation * Group video & group chat * Drag-and-drop file transfer * Priority chats to providers with acknowledgment of receipt * Auto-captioning for accessibility * Permission-based auto-answering ONE-CLICK REMOTE EXAMS Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person. * Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc * 1-click device operation * Pan-Tilt-Zoom camera control * Simultaneously stream medical devices and video faces * Access the latest in technology, e.g. AI cameras, sensors REMOTE PATIENT MONITORING Improve patient care with remote patient monitoring * Supports Bluetooth and cellular medical devices (no app pairing necessary) * Customize threshold alerts and auto-prioritize watchlist * Instantly escalate to an on-demand or scheduled video visit * Capture data/time logs for reimbursement, meets Medicare requirements ELIGIBILITY, PAYMENT, CLAIMS SUBMISSIONS Streamline revenue cycle management for your virtual care programs * Automate eligibility checking and co-pay collection, claims submission * Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call * Customize dropdowns for commonly used ICD and CPT codes * Submit claims for single and multi-provider visits * Batch process claims automatic payment posting ESIGN AND IN-BUILT COMPLIANCE Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk * Collect and store eSignatures for consent, audit, and other compliance requirements * Auto-match patients to providers with the required state licensing * Meet telehealth documentation requirements with EHR integration PERSONALIZED PATIENT ENGAGEMENT Give your patients a tailored healthcare experience * Offer self-scheduling for video, phone, or in-person visits * Automatically send customized appointment reminders * Auto-suggest health education material based on patient health profiles * Provide 24/7 access to visit history, notes, labs, and medical images * Automatically follow-up with health surveys and assessments * Let them securely message their providers directly CLINICAL TASKS & DOCUMENTATION Customize a central repository to easily access all relevant patient telehealth documentation * Customize note charting layouts and sections according to use case * Save custom note templates for more efficient charting * ePrescribe medications including controlled substances * Add other custom patient data tabs such as RPM, assessment results, symptom check-ins POWERFUL ADMIN CONTROLS Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic: * Set user roles and access restriction * Bulk add/delete/edit patients & providers * Send broadcast communications & notifications * Manage waiting rooms & workflow logic * Manage provider assignments, availability, and appointments * Update branding and compliance documents * Export custom reports (see Analytics and Reporting) CUSTOMIZABLE ANALYTICS & REPORTING Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions: * Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc. * Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc. * Retrieve data via API access * Schedule regular automated reports INTEGRATION WITH EHRS, HIES AND OTHER SYSTEM APPLICATIONS Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction: * Launch video from EHR with UI integration * Eliminate manual duplication with 2-way scheduling integration * Push medical notes into EHR (and/or pull) * Participate in HIEs to access full EHR records from other systems SECURE, HIPAA-COMPLIANT INFRASTRUCTURE Rest assured that patient data is safeguarded by our experienced security team 24/7. * Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit * MFA and SSO integration options for additional account security layers * SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks * Regulatory compliance with SSO and MFA FOR CLINICIANS Take Control of Your Practice VSee empowers clinicians to be in charge of their own virtual care workflows. With easy no code toggle on and off configurations, non-programmers can make the platform adjustments they want for greater efficiency and work satisfaction. See how VSee Clinic empowers clinicians >> FOR DEVELOPERS Build Your Telehealth App in a Week Boost your productivity and shorten the development cycle. VSee APIs and SDKs let you quickly create your own patient mobile and web apps with our comprehensive low code telehealth building blocks. Get pre-built modules for patient engagement, video visits, queuing, flexible scheduling and more. Go to our API Documentation >> TRUSTED BY 1000+ ENTERPRISES IN THE US AND WORLDWIDE NASA INDUSTRIES WE SERVE Hospital & Health Systems Reduce ICU burnout, optimize surgical throughput, reduce administrative overheads, and improve patient satisfaction. VSee offers flexible modules for asynchronous eConsults, ER specialists dispatch, ICU task management, RPM, etc.– for truly seamless integration into provider workflows and EMRs. Payers & Health Plans Go-live with telehealth services offerings in weeks instead of years. Configurable out-of-the-box solutions and pre-built integration modules for virtual urgent care, substance abuse, diabetes management, maternal-infant support, etc. Get the engineering, design & staffing muscle to enable a 360 member experience. Startups & Innovation Partners VSee accelerates healthcare startups and innovative pilots with configurable features and custom design services for quickly solving complicated workflows and & compliance problems. Or fast track your app launch by building on top of our library of healthcare modules, integrations and partner ecosystems. FULL SERVICE SOLUTION SUPPORT VSee offers end-to-end telehealth support services so you can realize your virtual first healthcare strategy from technology to staffing to consulting. Healthcare Staffing This American Doc is VSee's worry-free telehealth provider network for licensed clinical staff to run your telehealth initiatives. It also offers billing, telehealth design, consulting and management services for a complete end-to-end program solution. Medical Device Logistics & Supply Chain VSee offers device logistics, inventory management, and patient support so you can quickly launch your telehealth programs without burdening your staff. Create a customized package for your patient needs whether remote HRAs or remote patient monitoring. Lab Testing to Prescription Deliveries VSee partners with clinical labs, testing services and pharmacies in all 50 states to provide that last mile of care virtually. From testing to clinical diagnosis to medication delivery, VSee seamlessly spans the whole process so you can quickly scale your business. Get Demo WHY CLIENTS CHOOSE VSEE We tried Zoom prior to going to VSee. It was very cumbersome to create every meeting. With VSee, you just send patients a text message and the session is there. Reza Sadeghian, MD, MBA Chief Medical Information Officer Learn More > It was a pleasure working with TAD-VSee team. They were proactive in moving our project forward and responsive to our needs, quickly rolling out modifications as our program needs changed. Vicki Buchda, MS, RN, NEA-BC VP of Care Improvement Learn More > We needed a solution that would allow us to step through CT scans while still being secure, affordable, and easy to use. VSee is a superior platform to accomplish this. Melissa Johnson Consulting Analyst Learn More > >> See More Success Stories OUTCOMES THAT MATTER 90% reduction PATIENT WAIT TIME <1 MIN 300% increase PROVIDER PRODUCTIVITY 10% increase BILLABLE PATIENT VISITS 53% reduction TELEHEALTH SOFTWARE DEVELOPMENT CYCLE 10 days ENTERPRISE GO-LIVE 800 PROVIDERS MORE THAN A PLATFORM, WE’RE YOUR TRUSTED TELEHEALTH PARTNER Talk to Us Now INNOVATION THAT MAKES AN IMPACT Chestnut Ridge Automates Compliance with VSee EHR Integration VSee’s rapid telehealth EHR integration and new consent signature interface, allowed Chestnut Ridge to meet new telehealth documentation requirements ahead of deadline. Read More >> VSee Selected for VITAL Africa project at Clinton Global Initiative VSee has been selected by Health Tech Without Borders global nonprofit for health equity, to be its technology partner for its 2023 Clinton Global Initiative Commitment to Action in Cameroon. Read More >> NASA's Choice For Astronauts Since 2014, VSee has been the video system used by astronauts on the International Space Station — from telemedicine visits to staying connected with family and other scientists. Read More >> Telemedicine Solutions Telemedicine SoftwareTelemedicine Carts & KitsRemote Patient Monitoring DashboardAPI & SDKsSolutions Overview [PDF] VSEE Apps VSee for AndroidVSee for iPhoneVSee for iPadVSee for MacVSee for Windows Competitor Reviews Video Conference Platforms ReviewsTelehealth Platforms ReviewsTelemedicine Visit Services Reviews clinical specialties Covid TestingConcierge MedicineDentistryDermatologyFamily MedicineInternal MedicineMental HealthPediatricsPhysical TherapyPrimary CarePsychiatry (ER)RadiologySkilled Nursing FacilitiesSpeech TherapyUrgent Care vsee help & info Support FAQsWhat is Telemedicine?What is Remote Patient Monitoring?Password ResetVideo TutorialsVSee Video Conference HIPAA SecurityPort & Firewall configuration for best VSee video callsContact SalesPrivacy VSee Our TeamBlog Copyright © 2023 VSee