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Get holiday-ready
Boost your results this holiday season with a free guide, expert advice, and
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Product

 * Lyro AI Chatbot
   
   

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 * Flows
   
   

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Lyro AI Chatbot


Learn more about Lyro AI Chatbot

Case studies

Bella Sante
Suitor
Tidio Support

Resources

AI Chatbot Battles
Tidio Academy course

Live Chat


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Features

Shared inbox
Visitors list
Analytics

Resources

Tidio vs LiveChat
Customer Service Course

Help Desk


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Features

Ticketing
Multichannel
Live Chat

Resources

Help Desk Checklist
Best Practices
Tidio vs Gorgias

Flows


Learn more about Flows

Playbooks

Replicate In-store Shopping Online
Win Leads and Sales with Automation & AI

Ecommerce hub

Flows ROI Calculator
Sales Tactics for Ecommerce Growth

Integrations


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Platforms

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Lyro AI Chatbot

Win up to 70% of your team’s time back. Automatically answer common questions
and perform recurring tasks with AI.

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Case studies

Bella Sante
Suitor
Tidio Support

Resources

AI Chatbot Battles
Tidio Academy course

Live Chat

Support your website visitors in real-time. Provide a clear path for customer
questions to improve the shopping experience you offer. Drive conversions with
Tidio Live Chat.

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Features

Shared inbox
Visitors list
Analytics

Resources

Tidio vs LiveChat
Customer Service Course

Help Desk

Access all your customer service tools in a single dashboard. Handle
conversations, manage tickets, and resolve issues quickly to improve your CSAT.

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Features

Ticketing
Multichannel
Live Chat

Resources

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Best Practices
Tidio vs Gorgias

Flows

Boost your lead gen and sales funnels with Flows - no-code automation paths that
trigger at crucial moments in the customer journey.

Learn more about Flows

Playbooks

Replicate In-store Shopping Online
Win Leads and Sales with Automation & AI

Ecommerce hub

Flows ROI Calculator
Sales Tactics for Ecommerce Growth

Analytics

Keep track of the data that matters to your business. Monitor the performance of
your team, Lyro AI Chatbot, and Flows.

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Platforms

Shopify
WordPress
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Channels

Whatsapp
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Tidio+ Premium Plan

Grow faster with done-for-you automation, tailored optimization strategies, and
custom limits.

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Tidio+ Premium Plan

Grow faster with done-for-you automation, tailored optimization strategies, and
custom limits.

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See customer story

Tidio+ Premium Plan

Grow faster with done-for-you automation, tailored optimization strategies, and
custom limits.

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See customer story

Tidio+ Premium Plan

Grow faster with done-for-you automation, tailored optimization strategies, and
custom limits.

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Contact Sales
See customer story

Tidio+ Premium Plan

Grow faster with done-for-you automation, tailored optimization strategies, and
custom limits.

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Ecommerce
Resources

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Customer Stories



Featured case study

EYE-OO BOOSTS REVENUE BY €177K+ AFTER INSTALLING TIDIO

Discover how this Shopify store used Tidio to offer better service, recover
carts, and boost sales.

Customer Stories

ADT Security Service Improves CSAT by 30% Using Tidio

Bella Santé Adds $66K+ to Revenue with Lyro AI Chatbot

Endeksa’s Lead Generation Grows by 138% with Tidio Flows

See all

Learn



Featured Guide

2024 HOLIDAY CUSTOMER SERVICE BLUEPRINT

Prepare your business for the holiday season. Discover how to awe shoppers with
stellar customer service during peak season.

Playbooks

Replicate In-store Shopping Online
How to Leverage AI in Customer Service
Win Leads and Sales with Automation & AI
See all Playbooks

Guides

Sales Tactics for Ecommerce Growth
The Successful Help Desk Checklist

Resources

Webinars
Podcasts
ROI Calculator
Tidio Academy
See all Resources

Compare



Compare Tidio

Tidio vs Gorgias
Tidio vs Intercom
Tidio vs LiveChat
Tidio vs Zendesk

Other comparisons

AI Customer Support: 10 Best Solutions
Best WordPress Chat Plugins
Top 10 Shared Inbox Tools
Top 8 Squarespace Chat Plugins

AI Showdown

Lyro vs Ada
AI Chatbot Playground
Discover Lyro AI Chatbot

Help Center


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Setup

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Flows
Help Desk
Tidio Features

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Blog


Go to Tidio Blog

Chatbots

Best AI Chatbots

WordPress Chatbot Plugins
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WooCommerce Chatbot Plugins
How to Create a Chatbot

Live Chat

Free Live Chat Software for Websites

Shopify Live Chat Apps
Squarespace Chat Plugins
Live Chat for Sales Teams
How to Add Live Chat to a Website

Tools for Business

Chatbots for Ecommerce

Live Chat for Ecommerce
Chatbots for Sales and Marketing
Chatbots for Real Estate
Live Chat for Customer Service

Featured case study

EYE-OO BOOSTS REVENUE BY €177K+ AFTER INSTALLING TIDIO

Discover how this Shopify store used Tidio to offer better service, recover
carts, and boost sales.

Customer Stories

See all

ADT Security Service Improves CSAT by 30% Using Tidio

Bella Santé Adds $66K+ to Revenue with Lyro AI Chatbot

Endeksa’s Lead Generation Grows by 138% with Tidio Flows

Featured Guide

2024 HOLIDAY CUSTOMER SERVICE BLUEPRINT

Prepare your business for the holiday season. Discover how to awe shoppers with
stellar customer service during peak season.

Playbooks

Replicate In-store Shopping Online
How to Leverage AI in Customer Service
Win Leads and Sales with Automation & AI
See all Playbooks

Guides

Sales Tactics for Ecommerce Growth
The Successful Help Desk Checklist

Resources

Webinars
Podcasts
ROI Calculator
Tidio Academy
See all Resources

Compare Tidio

Tidio vs Gorgias
Tidio vs Intercom
Tidio vs LiveChat
Tidio vs Zendesk

Other comparisons

AI Customer Support: 10 Best Solutions
Best WordPress Chat Plugins
Top 10 Shared Inbox Tools
Top 8 Squarespace Chat Plugins

AI Showdown

Lyro vs Ada
AI Chatbot Playground
Discover Lyro AI Chatbot

Help Center

Hit the ground running - Master Tidio quickly with our extensive resource
library. Learn about features, customize your experience, and find out how to
set up integrations and use our apps.

Go to Help Center

Setup

Install Tidio
Get started
Widget customization
Manage Your Project

Using Tidio

Lyro AI Chatbot
Flows
Help Desk
Tidio Features

Other Resources

Integrations
Billing & Subscription
Mobile & Desktop Apps
Notifications

Tidio Blog

Keep up with emerging trends in customer service and learn from top industry
experts. Master Tidio with in-depth guides and uncover real-world success
stories in our case studies. Discover the blueprint for exceptional customer
experiences and unlock new pathways for business success.

Go to Tidio Blog

Chatbots

Best AI Chatbots

WordPress Chatbot Plugins
Shopify Chatbot Apps
WooCommerce Chatbot Plugins
How to Create a Chatbot

Live Chat

Free Live Chat Software for Websites

Shopify Live Chat Apps
Squarespace Chat Plugins
Live Chat for Sales Teams
How to Add Live Chat to a Website

Tools for Business

Chatbots for Ecommerce

Live Chat for Ecommerce
Chatbots for Sales and Marketing
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4.7 (1552+ reviews)


ACCELERATE YOUR GROWTH WITH AI CUSTOMER SERVICE

Answer up to 70% of customer inquiries without human intervention. Convert more
leads, provide stellar support, and supercharge your revenue using our
game-changing AI-driven customer service solution.

Get started free
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Trusted by 300,000+ businesses:



Lyro AI Chatbot


THE AI SUPPORT AGENT FOR GROWING BUSINESSES

Lyro is a conversational AI that talks to your audience. Solve up to 70% of
customer problems - on any live channel, in dozens of languages - without extra
hiring. Lyro AI Chatbot answers customers in 6 seconds using only your data and
human-like language. Lyro AI also performs tasks, freeing your support agents to
focus on high-value requests. Scale your operations with predictable customer
service expenses - starting at $0.5/conversation.

Discover Lyro AI Chatbot

Chat with us

Lyro AI Chatbot



70%

Lyro resolution rate

76%

of visitors don’t request transfer to a human agent

“I’m so much happier because we can trust that the customer service is being
taken care of by Lyro. The AI gives customers 24-hour support and helps visitors
go through the website. We’ve had a big revenue growth and Tidio is a large part
of why we’re growing. It’s a massive part of our customer experience.”

Daniel Reid

Co-founder & CEO



Live Chat & Help Desk


PROVIDE EXCELLENT SUPPORT WITH LIVE CHAT AND HELP DESK TOOLS

Talk to visitors in real-time with Live Chat. Track users across your website,
see what pages they’re browsing, and boost sales with personalized discounts.
Handle messages from all your communication channels in a single dashboard.
Decrease your response times with ticket filtering and prioritization. Keep
track of how your agents perform with actionable analytics.

Discover Live Chat
Discover Help Desk
59%

Decrease in waiting time

29%

Decrease in average response times

“I can confidently say that Tidio has played a crucial role in enhancing
customer satisfaction and conversion rates. The personalized touch that Tidio
brings to our sales process is invaluable.”

Isabelle W. Isovic

Inbound Marketing Specialist



Automation


WIN MORE LOYAL CUSTOMERS WITH SALES AND SUPPORT AUTOMATION

Proactively engage visitors and move leads through your funnels with automation.
Use plug-and-play Flows to handle missed conversations, offer discounts, recover
abandoned carts, recommend products, and more. Choose from 40+ Flows templates
available, or create custom automation sales or support Flows with drag and drop
simplicity - no coding skills required.

Discover Flows
88%

Flows helpfulness rate

27%

Increase in conversion rates

“My main goal was to find an easy-to-teach app that covered all the tasks needed
for our customer service. Tidio, from the beginning, was the perfect one. Right
now, more than a third of our ecommerce revenue is made thanks to Tidio.”

Gabriele Scarcella

Ecommerce Manager




SIMPLIFY YOUR WORK: CONNECT TIDIO TO YOUR TECH STACK

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and more than 120+ tools to integrate

“We knew Tidio had a variety of features to choose from, but did not know how
powerful and effective they could be. Tidio has helped us with closing sales,
building trust, and quantifying the impact of customer service.”

Evelin Lopez

Marketing Manager at eye-oo



“The number one thing that has grown our business is offering that customer
service experience the rest of the market has not been able to do.”

Daniel Reid

Co-founder and CEO @ Suitor



“We needed the most sustainable and efficient way to manage the traffic and
improve customer satisfaction. So we implemented Tidio Flows technology.”

Görkem Öğüt

CEO & Founding Partner of Endeksa





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4.7 on G2
4.7 on Capterra


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CHATBOT
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LIVE CHAT
 * Free Live Chat Software
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CUSTOMER SERVICE
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SALES
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PLATFORMS
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CHANNELS
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