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 * ISO-9001-2015
 * Login
   * Insurance Companies
   * Aafiya Members Login
   * Network Login
   * Employee Login


PRIVILEGE@AAFIYA.AE

Drop us a line


+971 600 54 6669

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   * Corporate Social Responsibility (CSR)
 * Grievances


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Provider Partners:
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WHO WE ARE



While the stakeholders were considering making health insurance mandatory in
UAE, it was vital to support the insurance companies to manage and facilitate a
smooth claim process, considering the need of the hour - Aafiya was born in
2013.

Learn more


GM'S MESSAGE



Aafiya TPA holds a legacy of 10 years in the market for providing a memorable
experience to our valued members, partners & stakeholders.

A wide spectrum of our activities has grown in tandem with the rapid development
& I would like to congratulate the team Aafiya for putting efforts into being
resilient, focusing only on growth for the company, and engaging in building
systems & platforms for improved user – experience.

Learn more


OUR SERVICES



We believe in providing best in classes services

 * Policy Administration
 * Claim Management

 * Network Management
 * Risk Management

 * Approvals
 * Contact Centre

 * FWA
 * SME Services


HEALTHCARE FOR A LIFETIME



At Aafiya, we are determined to deliver the best-in-industry healthcare services
by using an empathetic approach and by means of latest technology. We understand
that at the time of urgent needs you require prompt and efficient assistance and
that’s why we provide 24x7 customer care, quick approvals, network information
via Aafiya App and Aafiya Kiosk placed at various medical service providers and
much more. In addition to this, our lifestyle beneficiary programs such as
Aafiya Health Blog and benefits at premium health facilities make us No.1 choice
in Dubai.


2 MILLION



Lives Served




2000 +



Network Providers




25 +



Prestigious Awards




1.4 BILLION



Premium Administered




TESTIMONIALS



One of our CS Team member, has efficiently handled the first call from our DAHAB
member through the Kiosk. She eloquently addressed the call and ensured that the
DAHAB standards reflect through her courteous mannerism. Through this call she
has set a new standard in handling the client issue which the call center and
other members of the CS team need to outdo.




PIUMI

Thumbay Hospital

Well explained with Dahab approach. Keep it up..appreciate the way of
explanation starting with the congratulatory message.




DR RAJESH

Roshni Mohandas

Appreciated on your team efforts to manage our cases, and noted




DR. RIAZUL

Dr.shahid

It was pleasure talking to you this afternoon, you have been very courteous and
helpful, I wish to see more people like yourself.




PIUMI

Mohammed Jawad

I write this email for thanking you deeply for all the support and help that you
have given me through the insurance coverage and the approvals during my wife's
delivery. We have a baby boy now.All the procedures were easy and stress free
because of the service you provided.I thank all the members especially Dr.
Muhammed for kindly considering the case when I approached Aafiya months ago




DR. SULTAN

stephen

I am really thankful to ur team and specially to Mr. Utkarsh for his guidance
and his hardwork and support to me for my insurance problem which has now been
solved.I am really thankful to u all, and heartily thanks to Mr. Utkarsh May u
achieve more success further!




UTKARSH

Bhavna Bhurani

Thanking you all & especially Kimberly for all the support & assistance provided
to me for my successful surgery at Aster Hospital Qusais. My surgery went well &
was taken good care of at the hospital. Thanks once again to all. God Bless




KIMBERLEEN IRIS MARY

Saiyed Mohd. Idris

It has always been wonderful getting service from a good TPA and good backend
officers. I would like to mention the name, Mr Dexter. We never get proper
feedback from the Healthcare providers. It was one short sentence “Insurance
rejected”. I never understood the value of Aafiya Customer care support unless I
personally called up to check on the rejections and it was Mr Dexter who always
supported in assisting and advising on the claims as well as the rejection part.




MR DEXTER

Ritesh Pinto

I would like to extend my sincere gratitude to Dr.Jithin, Mr.Thomas, Dr. Dhawal,
Dr. Kamaraj and Ms. Kim for the support of the Insurance claim of Aadhi Krishna
Kishor. Thank you all of you for your good work and taking care of me in a good
and timely manner. You are the best agent ever..




SARITHA KISHOR



I would sincerely like to thank you for the outstanding services you did provide
during the weekend yours. You are absolutely phenomenal in supporting me all the
way to cool me down and ensure on weekends I don’t face any challenges from the
pharmacy to secure approval for my mother’s medicines. Moreover, during the
weekend you personally called and followed up if I managed to get the medicines.
You are an asset for any company and keep up the good work.




KIMBERLEEN IRIS MARY

Akash Rajib Dutta

This is to commend Dr Dhaval for the outstanding assistance and exceeding the
common service which he had given to us during these past few weeks. His
promptness in queries and executing commands to other staff showed an excellent
service that your company is capable of.




DR DHAVAL

Osama al Fadel

I would like to thank you and your company personnel at the customer services
division for their excellent support. Your customer care executive for helping
us




WIAM

Zaid Alsalam

One of our CS Team member, has efficiently handled the first call from our DAHAB
member through the Kiosk. She eloquently addressed the call and ensured that the
DAHAB standards reflect through her courteous mannerism. Through this call she
has set a new standard in handling the client issue which the call center and
other members of the CS team need to outdo.




PIUMI

Thumbay Hospital

Well explained with Dahab approach. Keep it up..appreciate the way of
explanation starting with the congratulatory message.




DR RAJESH

Roshni Mohandas

Appreciated on your team efforts to manage our cases, and noted




DR. RIAZUL

Dr.shahid

It was pleasure talking to you this afternoon, you have been very courteous and
helpful, I wish to see more people like yourself.




PIUMI

Mohammed Jawad

I write this email for thanking you deeply for all the support and help that you
have given me through the insurance coverage and the approvals during my wife's
delivery. We have a baby boy now.All the procedures were easy and stress free
because of the service you provided.I thank all the members especially Dr.
Muhammed for kindly considering the case when I approached Aafiya months ago




DR. SULTAN

stephen

I am really thankful to ur team and specially to Mr. Utkarsh for his guidance
and his hardwork and support to me for my insurance problem which has now been
solved.I am really thankful to u all, and heartily thanks to Mr. Utkarsh May u
achieve more success further!




UTKARSH

Bhavna Bhurani

Thanking you all & especially Kimberly for all the support & assistance provided
to me for my successful surgery at Aster Hospital Qusais. My surgery went well &
was taken good care of at the hospital. Thanks once again to all. God Bless




KIMBERLEEN IRIS MARY

Saiyed Mohd. Idris

It has always been wonderful getting service from a good TPA and good backend
officers. I would like to mention the name, Mr Dexter. We never get proper
feedback from the Healthcare providers. It was one short sentence “Insurance
rejected”. I never understood the value of Aafiya Customer care support unless I
personally called up to check on the rejections and it was Mr Dexter who always
supported in assisting and advising on the claims as well as the rejection part.




MR DEXTER

Ritesh Pinto

I would like to extend my sincere gratitude to Dr.Jithin, Mr.Thomas, Dr. Dhawal,
Dr. Kamaraj and Ms. Kim for the support of the Insurance claim of Aadhi Krishna
Kishor. Thank you all of you for your good work and taking care of me in a good
and timely manner. You are the best agent ever..




SARITHA KISHOR



I would sincerely like to thank you for the outstanding services you did provide
during the weekend yours. You are absolutely phenomenal in supporting me all the
way to cool me down and ensure on weekends I don’t face any challenges from the
pharmacy to secure approval for my mother’s medicines. Moreover, during the
weekend you personally called and followed up if I managed to get the medicines.
You are an asset for any company and keep up the good work.




KIMBERLEEN IRIS MARY

Akash Rajib Dutta

This is to commend Dr Dhaval for the outstanding assistance and exceeding the
common service which he had given to us during these past few weeks. His
promptness in queries and executing commands to other staff showed an excellent
service that your company is capable of.




DR DHAVAL

Osama al Fadel

I would like to thank you and your company personnel at the customer services
division for their excellent support. Your customer care executive for helping
us




WIAM

Zaid Alsalam

‹›



Have any Question? Ask us anything, we’d love to answer!

 * +971 600 54 6669

 * 24/7


HOW CAN WE HELP

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SERVICES

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 * Policy Administration
 * Market Research


QUICK LINKS

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 * Privacy Policy
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CONTACT

 * Aafiya Medical Billing Services LLC
   Office # 1101A, Al Saqr Business Tower, 91
   Sheikh Zayed Rd, Trade Centre DIFC, Dubai, United Arab Emirates
 * +971 600 54 6669
 * privilege@aafiya.ae

© 2022 Aafiya TPA Services.
All Rights Reserved.


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