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Home
Services
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YOUR MICROSOFT AND SALESFORCE PARTNER.

We take your business processes from strategy to solutions by implementing,
integrating, and optimizing top CRM and low-code platforms.





WE PROVIDE SOLUTIONS TO YOUR BUSINESS AND TECHNOLOGY CHALLENGES.


GAIN A 360° VIEW AND STANDARDIZE SALES PROCESSES

Partner with us to leverage your CRM so that you can standardize and automate
your customer-centric processes. Increase productivity, build stronger customer
relationships, and gain valuable insights into your sales process and
performance.


MODERNIZE AND OPTIMIZE CUSTOMER SERVICE

We help you track, manage, and resolve cases efficiently and provide an
enhanced, more personal experience for your customers with proactive customer
touchpoints and an omni-channel digital customer service strategy.


ALIGN SALES AND MARKETING

Our team helps you identify the right tools and integrations to optimize your
sales and marketing pipelines and keep both team's initiatives synchronized.
Model personalized journeys across all touchpoints to strengthen relationships
and earn loyalty.


RESCUE YOUR CRM IMPLEMENTATION

Has your CRM implementation gone awry? We specialize in helping CRM projects
that have lost momentum regain internal support and achieve measurable business
impact.

Learn more


IMPROVE CRM USER ADOPTION

We use innovative tools and strategies to help our clients to monitor user
adoption in real-time and clear key hurdles in CRM change management.


INCREASE CRM ROI

Is CRM ROI a black box for your company? We help companies to gain visibility
about the real business impact of their CRM with targeted diagnostics and
dashboards. We also outline a course to get you back on track if your ROI
expectations are not being met.


WHY TERO.


We have 10+ years of experience supporting clients in implementing digital
solutions for customer-centric business processes. We work with companies at all
stages of digital transformation to successfully implement their strategies
using top technologies.


EXPERIENCED IN AGILE METHODOLOGIES

At Tero we have extensive experience working with agile methodologies. We value
transparency and client involvement at every step of the process.




YOUR STRATEGIC NEARSHORE PARTNER

Our bilingual, multidisciplinary team of experts is based in Montevideo,
Uruguay. As one of Latin America's top Microsoft Dynamics partners, we offer
strategic nearshore partnerships for companies based in the Americas. Our
differential resides in top quality services from teams based in compatible
time-zones and at cost-effective rates, plus the possibility to scale teams
quickly and easily with technical experts.


OUR EXPERTISE, YOUR VALUE

Our highly qualified team is dedicated to staying on the cutting edge of CRM
processes technology and translating that expertise into value for our clients.




10+

Years of experience


150+

Successful projects


90+

Team members


10+

Countries


TECHNOLOGIES


DYNAMICS 365

Organize and automate your customer-centric processes to increase productivity
and add value to your leads and clients.

Learn more


POWER APPS

We help build custom low-code apps for your specific business' needs by
connecting to your key data sources.

Learn more


SALESFORCE

Our experts help you optimize your Salesforce implementation to create engaging
experiences for your customers and employees.

Learn more


POWER BI

Discover powerful insights easily with a Power BI implementation that supports
your goals. Build automatic reports connected to your data sources and share
them in with anyone.

Learn more


POWER AUTOMATE

Automate your time-consuming business processes and workflows. Connect your
favorite apps and services to synchronize all your data.

Learn more


MARKETING AUTOMATION

Maximize your ROI with the best Marketing technologies. Captivate your audience
with personalized experiences across all touchpoints.

Learn more

“We were able to augment our Salesforce implementation team, with the help of
Tero, providing us with professional and knowledgeable SMEs enabling us to
provide better customer service across the globe.”

Avi Meyohas

Director of Business Operations



“We’re so grateful for our partnership with Tero! We were able to quickly and
effectively completely rebuild our instance of Saleforce, which is going to
allow us to respond to participant and community needs more deeply and
strategically. Tero was incredible easy to work with and we so excited our new,
much easier to use database!”

Tim Wollin

Operations Director



“We had a fantastic experience working with Tero for the Salesforce platform. We
are grateful for the partnership with Tero and highly recommend them as a
trusted partner for anyone looking to maximize the benefits of the Salesforce
platform. Their support was invaluable, and we look forward to continuing our
collaboration in the future.”

Arya Sajedi

Salesforce Solutions Architect



”On behalf of Interagrovial, we would like to congratulate Tero on its first ten
years. We thank you for the journey we have traveled together, starting with
Microsoft Dynamics CRM and now expanding to new ETL and Power BI services. We
look forward to continuing our growth together through the completion of new
projects.”

Diego Rabela

IT Manager



"Tero has a deep well of knowledge in Microsoft Dynamics that has allowed us to
quickly and easily implement new Dynamics 365-based projects. As we are on the
East Coast, we found it very helpful to work with Tero's team during the same
hours we are used to working with no communication barrier to get in the way. We
have been very satisfied with the professionalism and attentiveness of Tero's
team."

Nick Hance

President



"Tero contributes technical expertise in Microsoft Dynamics as well as knowledge
from experience in the processes of digital transformation. We will continue to
work with Tero as an essential partner in the restructuring of our digital
processes."

Matías Urruz

Development Manager

Scotiabank Uruguay

"It was vital for us to be able to encompass all the different client
interactions in a single CRM platform. Dynamics 365 gives us a comprehensive
view of our clients and their history. With the help of Tero, we were able to
build an effective team that performs maintenance and developments for our CRM."

Pablo Estebanez

Chief Operating Officer

BBVA Paraguay

Slide 2 of 7.




“We were able to augment our Salesforce implementation team, with the help of
Tero, providing us with professional and knowledgeable SMEs enabling us to
provide better customer service across the globe.”

Avi Meyohas

Director of Business Operations



“We’re so grateful for our partnership with Tero! We were able to quickly and
effectively completely rebuild our instance of Saleforce, which is going to
allow us to respond to participant and community needs more deeply and
strategically. Tero was incredible easy to work with and we so excited our new,
much easier to use database!”

Tim Wollin

Operations Director



“We had a fantastic experience working with Tero for the Salesforce platform. We
are grateful for the partnership with Tero and highly recommend them as a
trusted partner for anyone looking to maximize the benefits of the Salesforce
platform. Their support was invaluable, and we look forward to continuing our
collaboration in the future.”

Arya Sajedi

Salesforce Solutions Architect



”On behalf of Interagrovial, we would like to congratulate Tero on its first ten
years. We thank you for the journey we have traveled together, starting with
Microsoft Dynamics CRM and now expanding to new ETL and Power BI services. We
look forward to continuing our growth together through the completion of new
projects.”

Diego Rabela

IT Manager



"Tero has a deep well of knowledge in Microsoft Dynamics that has allowed us to
quickly and easily implement new Dynamics 365-based projects. As we are on the
East Coast, we found it very helpful to work with Tero's team during the same
hours we are used to working with no communication barrier to get in the way. We
have been very satisfied with the professionalism and attentiveness of Tero's
team."

Nick Hance

President



"Tero contributes technical expertise in Microsoft Dynamics as well as knowledge
from experience in the processes of digital transformation. We will continue to
work with Tero as an essential partner in the restructuring of our digital
processes."

Matías Urruz

Development Manager

Scotiabank Uruguay

"It was vital for us to be able to encompass all the different client
interactions in a single CRM platform. Dynamics 365 gives us a comprehensive
view of our clients and their history. With the help of Tero, we were able to
build an effective team that performs maintenance and developments for our CRM."

Pablo Estebanez

Chief Operating Officer

BBVA Paraguay

Slide 2 of 2.





LEARN MORE ABOUT US

Contact Us

Tero® was founded in 2013. Now serving clients in North and Latin America, Tero®
provides implementation, integration and optimization of CRMs to help ambitious
companies improve their sales and service performance.


SITEMAP

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 * About Us
 * Partners
 * Contact Us


POLICIES

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SERVICES

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 * CRM Support and Evolution
 * CRM Implementation
 * Staff Augmentation
 * Product Development for ISVs
 * Rescue Team


SOLUTIONS

 * Salesforce
 * Dynamics 365
 * Power Apps
 * Power BI
 * Power Automate
 * Marketing Automation


CONTACT US

 * Mhello@tero.usP+1 310 409 2021 *134
   
   P +1 213 631 5816



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