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Home Services Services Low-Code Custom DevelopmentCRM Support and EvolutionCRM ImplementationStaff AugmentationProduct Development for ISVsCRM Rescue team Solutions Solutions SalesforceDynamics 365 CE/CRMPower AppsPower BIPower AutomateMarketing Automation Company Company About usBlogCase StudiesPartnersCareers Contact us YOUR MICROSOFT AND SALESFORCE PARTNER. We take your business processes from strategy to solutions by implementing, integrating, and optimizing top CRM and low-code platforms. WE PROVIDE SOLUTIONS TO YOUR BUSINESS AND TECHNOLOGY CHALLENGES. GAIN A 360° VIEW AND STANDARDIZE SALES PROCESSES Partner with us to leverage your CRM so that you can standardize and automate your customer-centric processes. Increase productivity, build stronger customer relationships, and gain valuable insights into your sales process and performance. MODERNIZE AND OPTIMIZE CUSTOMER SERVICE We help you track, manage, and resolve cases efficiently and provide an enhanced, more personal experience for your customers with proactive customer touchpoints and an omni-channel digital customer service strategy. ALIGN SALES AND MARKETING Our team helps you identify the right tools and integrations to optimize your sales and marketing pipelines and keep both team's initiatives synchronized. Model personalized journeys across all touchpoints to strengthen relationships and earn loyalty. RESCUE YOUR CRM IMPLEMENTATION Has your CRM implementation gone awry? We specialize in helping CRM projects that have lost momentum regain internal support and achieve measurable business impact. Learn more IMPROVE CRM USER ADOPTION We use innovative tools and strategies to help our clients to monitor user adoption in real-time and clear key hurdles in CRM change management. INCREASE CRM ROI Is CRM ROI a black box for your company? We help companies to gain visibility about the real business impact of their CRM with targeted diagnostics and dashboards. We also outline a course to get you back on track if your ROI expectations are not being met. WHY TERO. We have 10+ years of experience supporting clients in implementing digital solutions for customer-centric business processes. We work with companies at all stages of digital transformation to successfully implement their strategies using top technologies. EXPERIENCED IN AGILE METHODOLOGIES At Tero we have extensive experience working with agile methodologies. We value transparency and client involvement at every step of the process. YOUR STRATEGIC NEARSHORE PARTNER Our bilingual, multidisciplinary team of experts is based in Montevideo, Uruguay. As one of Latin America's top Microsoft Dynamics partners, we offer strategic nearshore partnerships for companies based in the Americas. Our differential resides in top quality services from teams based in compatible time-zones and at cost-effective rates, plus the possibility to scale teams quickly and easily with technical experts. OUR EXPERTISE, YOUR VALUE Our highly qualified team is dedicated to staying on the cutting edge of CRM processes technology and translating that expertise into value for our clients. 10+ Years of experience 150+ Successful projects 90+ Team members 10+ Countries TECHNOLOGIES DYNAMICS 365 Organize and automate your customer-centric processes to increase productivity and add value to your leads and clients. Learn more POWER APPS We help build custom low-code apps for your specific business' needs by connecting to your key data sources. Learn more SALESFORCE Our experts help you optimize your Salesforce implementation to create engaging experiences for your customers and employees. Learn more POWER BI Discover powerful insights easily with a Power BI implementation that supports your goals. Build automatic reports connected to your data sources and share them in with anyone. Learn more POWER AUTOMATE Automate your time-consuming business processes and workflows. Connect your favorite apps and services to synchronize all your data. Learn more MARKETING AUTOMATION Maximize your ROI with the best Marketing technologies. Captivate your audience with personalized experiences across all touchpoints. Learn more “We were able to augment our Salesforce implementation team, with the help of Tero, providing us with professional and knowledgeable SMEs enabling us to provide better customer service across the globe.” Avi Meyohas Director of Business Operations “We’re so grateful for our partnership with Tero! We were able to quickly and effectively completely rebuild our instance of Saleforce, which is going to allow us to respond to participant and community needs more deeply and strategically. Tero was incredible easy to work with and we so excited our new, much easier to use database!” Tim Wollin Operations Director “We had a fantastic experience working with Tero for the Salesforce platform. We are grateful for the partnership with Tero and highly recommend them as a trusted partner for anyone looking to maximize the benefits of the Salesforce platform. Their support was invaluable, and we look forward to continuing our collaboration in the future.” Arya Sajedi Salesforce Solutions Architect ”On behalf of Interagrovial, we would like to congratulate Tero on its first ten years. We thank you for the journey we have traveled together, starting with Microsoft Dynamics CRM and now expanding to new ETL and Power BI services. We look forward to continuing our growth together through the completion of new projects.” Diego Rabela IT Manager "Tero has a deep well of knowledge in Microsoft Dynamics that has allowed us to quickly and easily implement new Dynamics 365-based projects. As we are on the East Coast, we found it very helpful to work with Tero's team during the same hours we are used to working with no communication barrier to get in the way. We have been very satisfied with the professionalism and attentiveness of Tero's team." Nick Hance President "Tero contributes technical expertise in Microsoft Dynamics as well as knowledge from experience in the processes of digital transformation. We will continue to work with Tero as an essential partner in the restructuring of our digital processes." Matías Urruz Development Manager Scotiabank Uruguay "It was vital for us to be able to encompass all the different client interactions in a single CRM platform. Dynamics 365 gives us a comprehensive view of our clients and their history. With the help of Tero, we were able to build an effective team that performs maintenance and developments for our CRM." Pablo Estebanez Chief Operating Officer BBVA Paraguay Slide 2 of 7. “We were able to augment our Salesforce implementation team, with the help of Tero, providing us with professional and knowledgeable SMEs enabling us to provide better customer service across the globe.” Avi Meyohas Director of Business Operations “We’re so grateful for our partnership with Tero! We were able to quickly and effectively completely rebuild our instance of Saleforce, which is going to allow us to respond to participant and community needs more deeply and strategically. Tero was incredible easy to work with and we so excited our new, much easier to use database!” Tim Wollin Operations Director “We had a fantastic experience working with Tero for the Salesforce platform. We are grateful for the partnership with Tero and highly recommend them as a trusted partner for anyone looking to maximize the benefits of the Salesforce platform. Their support was invaluable, and we look forward to continuing our collaboration in the future.” Arya Sajedi Salesforce Solutions Architect ”On behalf of Interagrovial, we would like to congratulate Tero on its first ten years. We thank you for the journey we have traveled together, starting with Microsoft Dynamics CRM and now expanding to new ETL and Power BI services. We look forward to continuing our growth together through the completion of new projects.” Diego Rabela IT Manager "Tero has a deep well of knowledge in Microsoft Dynamics that has allowed us to quickly and easily implement new Dynamics 365-based projects. As we are on the East Coast, we found it very helpful to work with Tero's team during the same hours we are used to working with no communication barrier to get in the way. We have been very satisfied with the professionalism and attentiveness of Tero's team." Nick Hance President "Tero contributes technical expertise in Microsoft Dynamics as well as knowledge from experience in the processes of digital transformation. We will continue to work with Tero as an essential partner in the restructuring of our digital processes." Matías Urruz Development Manager Scotiabank Uruguay "It was vital for us to be able to encompass all the different client interactions in a single CRM platform. Dynamics 365 gives us a comprehensive view of our clients and their history. With the help of Tero, we were able to build an effective team that performs maintenance and developments for our CRM." Pablo Estebanez Chief Operating Officer BBVA Paraguay Slide 2 of 2. LEARN MORE ABOUT US Contact Us Tero® was founded in 2013. Now serving clients in North and Latin America, Tero® provides implementation, integration and optimization of CRMs to help ambitious companies improve their sales and service performance. SITEMAP * Home * Blog * About Us * Partners * Contact Us POLICIES * Privacy Policy * Cookies Policy SERVICES * Low-Code Custom Development * CRM Support and Evolution * CRM Implementation * Staff Augmentation * Product Development for ISVs * Rescue Team SOLUTIONS * Salesforce * Dynamics 365 * Power Apps * Power BI * Power Automate * Marketing Automation CONTACT US * Mhello@tero.usP+1 310 409 2021 *134 P +1 213 631 5816 © 2023 Tero. All rights reserved.