support.scottcare.com Open in urlscan Pro
207.58.240.131  Public Scan

URL: https://support.scottcare.com/
Submission: On May 21 via manual from US — Scanned from DE

Form analysis 2 forms found in the DOM

GET /check_access_key

<form action="/check_access_key" method="get" id="access_key_form">
  <label id="access_key_pretty:label" for="access_key_pretty" class="accessible">Session Key</label>
  <input type="text" name="access_key_pretty" id="access_key_pretty" value="" size="20" maxlength="20" autocomplete="off">
  <input type="submit" name="access_key_submit" id="access_key_submit" value="Submit" disabled="">
  <img src="/content/loading.gif" alt="" class="hidden" id="session_key_loading_gif" style="display: none;">
  <div id="access_key_error" class="hidden error"></div>
</form>

Name: issues_menuPOST download_client_connector

<form class="tableless" name="issues_menu" action="download_client_connector" method="post" id="issues_form">
  <div>
    <input type="hidden" name="issue_menu" id="issues:issue_menu" value="1">
    <div>
      <label id="issues:id:label" for="issues:id">Your Issue</label>
      <span><select id="issues:id" name="id">
          <option value="" selected="selected" disabled="disabled">- Please choose an issue -</option>
          <option value="6">ABP Care</option>
          <option value="12">Advantage</option>
          <option value="10">Bluetooth Proxy</option>
          <option value="15">CardioFile</option>
          <option value="19">Chroma</option>
          <option value="7">EventCare</option>
          <option value="2">EZLink Central &amp; Remote</option>
          <option value="14">HL7</option>
          <option value="1">HolterCare</option>
          <option value="18">novi</option>
          <option value="9">OneView</option>
          <option value="20">Other Issue</option>
          <option value="17">TeleSense</option>
          <option value="8">TeleSentry</option>
          <option value="16">TTM</option>
          <option value="11">VersaCare</option>
          <option value="13">ViaCare</option>
        </select>
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_name:label" for="issues:internal.customer_name">Your Name</label>
      <span><input type="text" name="internal.customer_name" value="" id="issues:internal.customer_name" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_company:label" for="issues:internal.customer_company">Company Name</label>
      <span><input type="text" name="internal.customer_company" value="" id="issues:internal.customer_company" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_company_code:label" for="issues:internal.customer_company_code">Company Code</label>
      <span><input type="text" name="internal.customer_company_code" value="" id="issues:internal.customer_company_code" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_details:label" for="issues:internal.customer_details">Describe Your Issue</label>
      <span><textarea rows="3" cols="37" name="internal.customer_details" id="issues:internal.customer_details" class="issues_menu"></textarea>
      </span>
    </div>
    <div>
      <label id="issues:issue_menu:label" for="issues:issue_menu"><span class="accessible">Submit your issue and download BeyondTrust Remote Support</span></label>
      <span><input id="issues:submit" name="submit" type="submit" value="Submit" disabled=""></span>
    </div>
  </div>
</form>

Text Content

English (US)


Please note that our On Line Support is available Monday thru Friday from 8AM to
6PM Eastern Time.


Please complete the Issue Submission portion below, and a service specialist
will be with you to address your issue as soon as they are available. Also, you
have the option of contacting the ScottCare Service Department via the
following: 800-243-9412, service@scottcare.com, or
http://scottcare.com/contact-us.



If you were given a session key regarding a previous issue, please enter the
session key number and the service specialist working with that issue will be
with you shortly.



Also, please press Run again when you get the security warning asking whether
you want to run the software. The support software will automatically be removed
when you close the support session.




SESSION KEY

Session Key



ISSUE SUBMISSION

Your Issue - Please choose an issue - ABP Care Advantage Bluetooth Proxy
CardioFile Chroma EventCare EZLink Central & Remote HL7 HolterCare novi OneView
Other Issue TeleSense TeleSentry TTM VersaCare ViaCare
Your Name
Company Name
Company Code
Describe Your Issue
Submit your issue and download BeyondTrust Remote Support




















BeyondTrust Remote Support