Submitted URL: https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud
Effective URL: https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
Submission: On October 07 via manual from MZ — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 67 HTTP transactions. The main IP is 216.198.53.1, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is support.crashplan.com.
TLS certificate: Issued by R11 on October 4th 2024. Valid for: 3 months.
This is the only time support.crashplan.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 67.222.252.51 62715 (CRASHPLAN)
1 1 104.196.37.107 15169 (GOOGLE)
2 48 216.198.53.1 209242 (CLOUDFLAR...)
6 104.18.72.113 13335 (CLOUDFLAR...)
3 2606:4700:303... 13335 (CLOUDFLAR...)
8 2a04:4e42::485 54113 (FASTLY)
1 2600:9000:249... 16509 (AMAZON-02)
2 52.211.187.66 16509 (AMAZON-02)
67 7
Apex Domain
Subdomains
Transfer
49 crashplan.com
crashplan.com — Cisco Umbrella Rank: 24094
www.crashplan.com — Cisco Umbrella Rank: 765948
support.crashplan.com
1 MB
8 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 311
95 KB
6 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2226
301 KB
3 swifteq.com
scripts.swifteq.com — Cisco Umbrella Rank: 199577
hcmanager.swifteq.com — Cisco Umbrella Rank: 150943
5 KB
3 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 1222
165 KB
1 zendesk.com
crashplan.zendesk.com
1 KB
67 6
Domain Requested by
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static.zdassets.com
cdn.jsdelivr.net
8 cdn.jsdelivr.net support.crashplan.com
6 static.zdassets.com support.crashplan.com
static.zdassets.com
3 use.fontawesome.com support.crashplan.com
use.fontawesome.com
2 hcmanager.swifteq.com scripts.swifteq.com
1 scripts.swifteq.com support.crashplan.com
1 crashplan.zendesk.com 1 redirects
1 www.crashplan.com 1 redirects
1 crashplan.com 1 redirects
67 9

This site contains links to these domains. Also see Links.

Domain
www.crashplan.com
twitter.com
www.youtube.com
www.linkedin.com
Subject Issuer Validity Valid
gethelp.crashplan.com
R11
2024-10-04 -
2025-01-02
3 months crt.sh
zdassets.com
WE1
2024-09-05 -
2024-12-04
3 months crt.sh
use.fontawesome.com
WE1
2024-09-09 -
2024-12-09
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2024 Q3
2024-07-30 -
2025-08-31
a year crt.sh
scripts.swifteq.com
Amazon RSA 2048 M03
2024-05-05 -
2025-06-04
a year crt.sh
hcmanager.swifteq.com
Amazon RSA 2048 M03
2023-12-14 -
2025-01-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
Frame ID: 762B52E2099898ED0A1561BC2AA1C1EF
Requests: 66 HTTP requests in this frame

Frame: https://support.crashplan.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/ec4b873d446c/main.js
Frame ID: 950AA386985BD687E04834403FA85373
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

What to do after receiving a Crashplan backup alert – Documentation

Page URL History Show full URLs

  1. https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 301
    https://www.crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 302
    https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-back... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /alpine(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

67
Requests

96 %
HTTPS

38 %
IPv6

6
Domains

9
Subdomains

7
IPs

3
Countries

1778 kB
Transfer

7534 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 301
    https://www.crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 302
    https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert Page URL

Redirected requests

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Request Chain 39
  • https://crashplan.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/8aef649c7f65aed5d506b8bdce18780ab400dcd2/v2/host-without-iframe.js
Request Chain 56
  • https://support.crashplan.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.crashplan.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/ec4b873d446c/main.js

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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Accept
*/*

Response headers

x-request-id
8cebe83b0b6dd378-ARN
access-control-expose-headers
X-Zendesk-API-Warn
x-zendesk-origin-server
app-server-66d8c8fbd7-6m9rn
cf-cache-status
MISS
etag
W/"50e54ac85c4c4573cbafc811c0c78846"
content-encoding
br
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=N%2BsXXp8ERGEfljuvxGb53rSjWEuJ42fcnd9xyOURX1epu3BFqpnLFWyjSqQ%2Bs8eMrLP6rzE8cMyoOgDfRPOFyGn7Bjuty09fGb2oLBJq%2FILuPm4%2FltprZ1wBpBO2HOta1ikTmF1Sfw%3D%3D"}],"group":"cf-nel","max_age":604800}
x-zendesk-api-version
v2
x-rate-limit
700
x-ua-compatible
IE=edge
date
Mon, 07 Oct 2024 06:41:44 GMT
content-type
application/json; charset=utf-8
x-rate-limit-remaining
691
x-runtime
0.211741
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
cache-control
max-age=0, public
x-zendesk-processed-host-header
support.crashplan.com
x-zendesk-api-gateway
yes
protocol
HTTP/1.1 always
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8cebe83b0b6dd378-FRA
access-control-allow-origin
*
x-zendesk-zorg
yes
x-xss-protection
1; mode=block
server
cloudflare
articles.json
support.crashplan.com/api/v2/help_center/
1 MB
217 KB
XHR
General
Full URL
https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=4&request_id=18709.872114790716
Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
d25e64948c68337820de60e1ef43ef084969548fd0982b4c0c459a3279b2b1b0
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Accept
*/*

Response headers

x-request-id
8cebe83b0b70d378-HEL
access-control-expose-headers
X-Zendesk-API-Warn
x-zendesk-origin-server
app-server-66d8c8fbd7-fhqmz
cf-cache-status
MISS
etag
W/"d25e64948c68337820de60e1ef43ef08"
content-encoding
br
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Jd4%2FrHLbSdkzxXQvgPIuXHugVpBIMk9wI2oJAXfzoX5gmlWD9GEQ6kmRIil4FlzB0NIv0pnnNeXPIxEmpKoOYPg%2BlkbBLvyR04Ssa9WHR9vl2n04mLev324YZg5%2BuPHFlgIeqOa%2BGQ%3D%3D"}],"group":"cf-nel","max_age":604800}
x-zendesk-api-version
v2
x-rate-limit
700
x-ua-compatible
IE=edge
date
Mon, 07 Oct 2024 06:41:44 GMT
content-type
application/json; charset=utf-8
x-rate-limit-remaining
690
x-runtime
0.192933
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
cache-control
max-age=0, public
x-zendesk-processed-host-header
support.crashplan.com
x-zendesk-api-gateway
yes
protocol
HTTP/1.1 always
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8cebe83b0b70d378-FRA
access-control-allow-origin
*
x-zendesk-zorg
yes
x-xss-protection
1; mode=block
server
cloudflare
articles.json
support.crashplan.com/api/v2/help_center/
82 KB
18 KB
XHR
General
Full URL
https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=5&request_id=55347.67078201134
Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
57574edc23e7b0368ea79630e599c3ba533ad9da01d37f8d670c5a6d3fe4b1fb
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Accept
*/*

Response headers

x-request-id
8cebe83b0b72d378-FRA
access-control-expose-headers
X-Zendesk-API-Warn
x-zendesk-origin-server
app-server-66d8c8fbd7-ljtn6
cf-cache-status
MISS
etag
W/"57574edc23e7b0368ea79630e599c3ba"
content-encoding
br
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ulYdSx01zJF6A9mF2bknO36II2hJFAv3rck0lDY5P24TUpuEdib9cPplSPg6oIpJT2foY7%2BL6yOCGIT0Q6QHQIrsCmIFWFMl0SZC7YyNz%2FFR0xrZiQkDKQaxVdY26Y7LVZsoUGmO7w%3D%3D"}],"group":"cf-nel","max_age":604800}
x-zendesk-api-version
v2
x-rate-limit
700
x-ua-compatible
IE=edge
date
Mon, 07 Oct 2024 06:41:44 GMT
content-type
application/json; charset=utf-8
x-rate-limit-remaining
692
x-runtime
0.111959
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
cache-control
max-age=0, public
x-zendesk-processed-host-header
support.crashplan.com
x-zendesk-api-gateway
yes
protocol
HTTP/1.1 always
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8cebe83b0b72d378-FRA
access-control-allow-origin
*
x-zendesk-zorg
yes
x-xss-protection
1; mode=block
server
cloudflare
sections.json
support.crashplan.com/api/v2/help_center/
21 KB
4 KB
XHR
General
Full URL
https://support.crashplan.com/api/v2/help_center/sections.json?include=&locale=en-us&sort_by=position&per_page=100&page=1&request_id=61045.60438734205
Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
77718601930d78ffadd627c182db3ceabfe8fc4022c05d7928e206635c076f4b
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Accept
*/*

Response headers

x-request-id
8cebe83f9c64d378-FRA
access-control-expose-headers
X-Zendesk-API-Warn
x-zendesk-origin-server
app-server-66d8c8fbd7-775h7
cf-cache-status
MISS
etag
W/"77718601930d78ffadd627c182db3cea"
content-encoding
br
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=DIwryIYFTf49eLQWSddW6zWpDIYGNX77wb57ExvTAUAUmQf5g83DF%2BI6TkuN248vLEbEEZHu0da6Wdr1cpp%2BkKrrtaesQqUK5q7CaA4Oo%2BaA3OeyKWKlQd%2BRgDxPTau7r%2FbsRUpedg%3D%3D"}],"group":"cf-nel","max_age":604800}
x-zendesk-api-version
v2
x-rate-limit
700
x-ua-compatible
IE=edge
date
Mon, 07 Oct 2024 06:41:45 GMT
content-type
application/json; charset=utf-8
x-rate-limit-remaining
688
x-runtime
0.150027
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
cache-control
max-age=0, public
x-zendesk-processed-host-header
support.crashplan.com
x-zendesk-api-gateway
yes
protocol
HTTP/1.1 always
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8cebe83f9c64d378-FRA
access-control-allow-origin
*
x-zendesk-zorg
yes
x-xss-protection
1; mode=block
server
cloudflare
truncated
/
692 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
670463de429960d3006731bd3d87b7cb40b45c552f39407204e4a58f4dd31ca5

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/svg+xml
truncated
/
328 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
aacab0f05b365a350d7b62b070b9d67bd536215a5db03cee5bd9daefbd513f00

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/svg+xml

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
support.crashplan.com
URL
blob:https://support.crashplan.com/215e1fb6-bf14-4653-a39f-76b284c55440

Verdicts & Comments Add Verdict or Comment

26 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $ function| jQuery object| hljs object| LotusConfig object| Spruce function| deferLoadingAlpine object| Alpine function| ApiData object| LotusUtils string| styles object| LotusAlerts function| Toc object| LotusIcons object| Theme object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| hcmanager object| hcm boolean| api_data_lotus_data object| apiData object| LS

6 Cookies

Domain/Path Name / Value
.support.crashplan.com/ Name: __cfruid
Value: 3b8afd6650866e452d5f4b10c671731cedd0bcb6-1728283302
.support.crashplan.com/ Name: _cfuvid
Value: sPHEi..pqAeq9inVKvoO0CrxJlGa1rbfuvVvK_QCvTw-1728283302904-0.0.1.1-604800000
.crashplan.zendesk.com/ Name: __cfruid
Value: 79049851e3640f8701499599a673c698bad6dce9-1728283303
.crashplan.zendesk.com/ Name: _cfuvid
Value: AsjOZoWNHTGXYC304Ut2UyAeeUNCP0waWUSsfkO.7pw-1728283303256-0.0.1.1-604800000
support.crashplan.com/ Name: user_identifier
Value: 3bbad979-05dd-462c-840c-3deb7589ef17
.support.crashplan.com/ Name: cf_clearance
Value: 3g1XMbEtrQixrjzlXWT_vP9m_jptFiTy3tFndeA50.o-1728283303-1.2.1.1-al5._NAHalDqYK2LMB.3ieLth_F4LyZCP8fOI0689Tvzfp5oGJvpuxzEEd0UXCYOrkvpmKxv2t6A_EYkOdHmJu.4MXfBs.1t.dXg76QPbB80PpfX3DmBZCX85qc.8gCXClbjaJ3DtVCamlbbxzge7mA8GK8gL144Wc5oseb8Uofi68SUmbDHsXRk7vmG1kLk8vkN5TJBaZOWcbNgZ35kh5GamFd1fxy9TiJtYZN5ZGhFzsh4Eb1Qqa9X2nfnlPCVm89XuphJoIPfjaSM4rNAsRcJumjlltoUgrUVYOwkKmXoSkEFhI0CAII.yKrqj7wm1uAdtEVcvOJTCFToX7LZDnYzNHrC_HHFV5aO0PuBjjYi9Udmhz5r9qkDPELAwb_6

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
crashplan.com
crashplan.zendesk.com
hcmanager.swifteq.com
scripts.swifteq.com
static.zdassets.com
support.crashplan.com
use.fontawesome.com
www.crashplan.com
support.crashplan.com
104.18.72.113
104.196.37.107
216.198.53.1
2600:9000:2491:9600:1c:6be6:1780:93a1
2606:4700:3036::6815:1b98
2a04:4e42::485
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