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‘MIGHTY’ SHOPPERS DRIVE THE ECONOMY AS MILLIONS SPLURGE BEFORE CHRISTMAS


AACTAS 2022: CHRIS HEMSWORTH HONOURED, RUSSELL CROWE TALKS ‘DECEPTION’


INDONESIA SEX BAN MAY COOL AUSSIES’ LOVE AFFAIR WITH BALI


PLEASING NONE, ALBANESE PRESENTS CONSENSUS POSITION ON RISING POWER BILLS; GETS
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News Politics Simple myGov change becomes quantum leap as digital services
rebooted
10:01pm, Dec 5, 2022 Updated: 9:08am, Dec 6


SIMPLE MYGOV CHANGE BECOMES QUANTUM LEAP AS DIGITAL SERVICES REBOOTED


The much awaited overhaul comes as the government is playing "catch up", Mr
Shorten says.
James Robertson Political Editor

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A new myGov mobile app has been hailed as a major but belated overhaul by Bill
Shorten as an inquiry looms into government digital services, lobbying and his
predecessor.

Mr Shorten has ordered a full investigation into IT contracts awarded during
Stuart Robert’s time in government as questions mount about his links to a firm
lobbying for lucrative work.

Clients included the developer of a famously rarely used COVIDSafe app, whom the
Auditor-General found had been – wrongly – doubly paid for work, and was a case
of procurement falling “short of ethical requirements”.



But the main gateway for government services like Centrelink and Medicare did
not have an app.

Simple sign-in and better security “shouldn’t be revolutionary”, Mr Shorten
said, but would be a “quantum leap” for government services in Australia.

“(It) means no more annoying myGov inbox messages which then send you somewhere
else, to go somewhere else, and you’re chasing your tail all day long,” he said.

“It has been eight years in development from my predecessors.”

Mr Shorten has vowed that the government’s digital services will “catch up” to
those of other countries.

 



The myGov site is currently undergoing an audit of its usability, while Mr
Shorten has called for a review of lobbying over “lucrative government
contracts, including in the portfolios I’m now responsible for”.

The government’s Digital Transformation Agency made duplicate payments totalling
$380,000 to app developer Delv, one firm set to come before the inquiry expected
to be announced this week.



“Their financial management software should have displayed an error message
identifying a potential duplicate payment [but] this could have been
over-ridden,” the agency told the Auditor-General.

The company was paid $7.5 million for its work on the lampooned app, and was
recently revealed to have been paying a weekly retainer to a company lobbying
over contracts linked to Mr Robert.

Mr Robert has rejected claims that he might have been working under a perceived
conflict, and said the digital agency was responsible for all decisions on
contracting.

Mr Shorten did not rule anything out when asked about speculation his
predecessor might be the first Coalition minister to be referred to the new
national anti-corruption commission.

“It depends where it goes,” he said.

New myGov features include simpler sign-ins using a six-digit PIN or in-built
fingerprint or face recognition features.

The new app also has a digital wallet to store virtual cards such as
immunisation certificates which will include support for Medicare cards and
passports from March.

The myGov app is available on both the Apple App Store and the Google Play
Store.

TOPICS:

Apps Bill Shorten Federal Government myGov Stuart Robert
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