admin.instacart.com Open in urlscan Pro
2606:4700::6812:cce  Public Scan

Submitted URL: http://admin.instacart.com/
Effective URL: https://admin.instacart.com/
Submission: On January 07 via manual from IN — Scanned from DE

Form analysis 2 forms found in the DOM

POST /countries/switch

<form method="POST" action="/countries/switch" style="display:flex;align-items:center" autocomplete="off" data-radium="true"><img
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    style="background-image:url('https://www.instacart.com/assets/homepage/country-chooser-arrow-0a7eab6d692d69c95f6e81f06eca541be78ab5ef452ff14bd2bc1a7d1a9481c9.svg');appearance:none;border:none;width:8px;height:5px;text-indent:8px;cursor:pointer;background-position:center;background-repeat:no-repeat;padding:8px;-webkit-appearance:none"
    data-radium="true">
    <option value="US" aria-label="United States">US</option>
    <option value="CA" aria-label="Canada">CA</option>
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<form>
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        <div style="cursor:auto;display:inline-block;position:relative;width:100%" data-radium="true">
          <div style="border-radius:4px;position:relative" data-radium="true"><label for="address_line_1"
              style="color:#757575;cursor:text;font-size:16px;margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;pointer-events:auto;position:absolute;transform:scale(1) translate(8px, 17px);transform-origin:left top;transition:all 450ms cubic-bezier(0.23, 1, 0.32, 1) 0ms;user-select:none;z-index:1;padding-left:60px;width:calc(100% - 80px);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:left"
              data-radium="true">Address or zip code</label><input type="text" value="" id="address_line_1" name="address_line_1" aria-required="true" aria-invalid="false" aria-describedby="instructions"
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  </div>
</form>

Text Content

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 * Departments
   * Food
   * Pantry
   * Seafood
   * Baked goods
   * Dairy
   * Fresh produce
   * Deli
   * Frozen food
   * Meat
   * Meat alternatives
   * Beverages
   * Alcohol
   * Wine
   * Liquor
   * Beer
   * Coffee
   * Juice
   * Soda
   * Tea
   * Water
   * Organic grocery
 * More ways to shop
   * Shop by location
   * Shop online deals
   * Send gifts
   * Alcohol
   * Convenience
   * Ready Meals
   * Automotive
   * Baby supplies
   * Beauty products
   * Clothing and apparel
   * Electronics
   * Flowers
   * Furniture
   * Health care
   * Household essentials
   * Ice
   * Office supplies
   * Home and garden
   * Party supplies
   * Personal care
   * Pet supplies
   * Sports and outdoors
   * Alcohol by Location
 * Help
   * Contact
   * Press
   * Blog
   * Help
   * Careers
   * Privacy
   * Terms
   * Instacart Express
   * Advertise on Instacart
   * Partner program
   * Gift cards
   * Shoppers
   * Shopper locations
   * Promos & Coupons

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USCA


GET YOUR GROCERIES DELIVERED IN AS FAST AS 1 HOUR

Address or zip code

When autocomplete address results are available use up and down arrows to review
and enter to select. Touch device users, explore by touch or with swipe
gestures.

Continue

Already have an account? Log in


GROCERY DELIVERY YOU CAN COUNT ON


CHOOSE WHAT YOU WANT

Select items from your favorite grocery stores at Instacart.com or in the app.


SEE REAL-TIME UPDATES

Personal shoppers pick items with care. Chat as they shop and manage your order.


GET YOUR ITEMS SAME-DAY

Pick a convenient time for you. Enjoy Instacart’s 100% quality guarantee on
every order.


CHOOSE WHAT YOU WANT

Select items from your favorite grocery stores at Instacart.com or in the app.


SEE REAL-TIME UPDATES

Personal shoppers pick items with care. Chat as they shop and manage your order.


GET YOUR ITEMS SAME-DAY

Pick a convenient time for you. Enjoy Instacart’s 100% quality guarantee on
every order.

Start shopping


THE WORLD'S LARGEST ONLINE GROCERY SERVICE




500 MILLION PRODUCTS

available to shop across the catalog


500 MILLION PRODUCTS

available to shop across the catalog


40,000 STORES

from local grocers to chain stores


40,000 STORES

from local grocers to chain stores


5,500+ CITIES

served across the U.S. & Canada


5,500+ CITIES

served across the U.S. & Canada


MILLIONS OF ORDERS

delivered or picked up yearly


MILLIONS OF ORDERS

delivered or picked up yearly


COMMON QUESTIONS


HOW DOES INSTACART DELIVERY AND CURBSIDE PICKUP WORK?


Instacart makes it easy to order from your favorite stores. Shop for items from
stores near you, with a selection of more than 500 retailers and trusted local
grocers across North America. Then, Instacart will connect you with a personal
shopper in your area to shop and deliver your order. Contactless delivery is
available with our “Leave at my door” option.

You can track your order’s progress and communicate with your shopper every step
of the way using the Instacart app or website.
Instacart also offers curbside pickup at select retail locations. Simply place
your order and choose a pickup time, and a shopper will prepare your order at
the store.

When you get to the store, use the Instacart app to notify us. Depending on the
store, a shopper or store employee will bring the groceries to your car, or you
can pick them up at the designated area.



HOW MUCH DOES INSTACART COST?


You don’t need a membership to order with Instacart. In fact, you can even order
from warehouse clubs, like Costco, Sam’s Club, and BJ’s Wholesale Club, without
a retailer club membership.

To get started, create an account, select the store you want to shop, and place
your order. New customers may be eligible for free delivery promotions.

Delivery: Fees start at $3.99 for same-day orders over $35. Fees vary for
one-hour deliveries, club store deliveries, and deliveries under $35.

Pickup: There may be a “pickup fee” (equivalent to a delivery fee for pickup
orders) on your pick up order.

Service fees: Service fees vary and are subject to change based on factors like
location and the number and types of items in your cart. Orders containing
alcohol have a separate service fee.

With an optional Instacart Express membership, you can get $0 delivery fee on
every order over $35 and lower service fees too.

Tipping is optional but encouraged for delivery orders. It’s a great way to show
your shopper appreciation and recognition for excellent service. 100% of your
tip goes directly to the shopper who delivers your order.



WHAT HAPPENS IF SOMETHING IS OUT OF STOCK AND I NEED TO GIVE SPECIFIC
INSTRUCTIONS?


Instacart makes it easy to communicate with your shopper. When an item you want
is out-of-stock at the store, your shopper will follow your replacement
preferences.

You can set item and delivery instructions in advance, as well as chat directly
with your shopper while they shop and deliver your items. You can tell the
shopper to:

 * Find Best Match: By default, your shopper will use their best judgement to
   pick a replacement for your item.
 * Pick Specific Replacement: You can pick a specific alternative for the
   shopper to purchase if your first choice is out-of-stock.
 * Don’t Replace: For items you’d rather not replace, choose “Don’t replace” to
   get a refund if the item is out of stock.

You can update or cancel your order as long as your shopper hasn’t started
shopping. If you need to make changes after shopping has started, you can use
the app or website to approve replacements or chat with your shopper.



WHAT HAPPENS IF THERE’S AN ISSUE WITH MY ORDER?


If something isn’t right, you’ve got options. In the Instacart app or website,
you can report:

 * Missing items
 * Incorrect items
 * Damaged items
 * Poor replacements
 * Early/late orders

If an order never came, or you get someone else’s order, you can reach out to
Instacart Care.



CAN I GET CONTACTLESS DELIVERY WITH INSTACART?


The health and safety of our community is our number one priority. We are
excited to offer contactless delivery through our Leave at My Door delivery
feature.

Leave at My Door delivery gives you the flexibility to have your groceries
delivered without having to come to the door or be at home. You can leave
delivery instructions for your shopper at checkout, and we’ll notify you when
your order arrives.

Leave at My Door is now the default setting for all Instacart deliveries. If
you’d prefer to not use this feature, simply uncheck the box that says “Leave at
my door if I’m not around” at checkout.

Customers who order alcohol, prescriptions, or certain high-value items may need
to show ID upon delivery. We ask shoppers to wear masks whenever they come into
contact with customers.



GET DELIVERIES WITH INSTACART

 * 
   iOS
 * 
   Android


TOP DEPARTMENTS


TOP DEPARTMENTS

 * Fresh Produce
 * Dairy Products
 * Meat
 * Meat Alternatives
 * Seafood
 * Pantry Food
 * Baked Goods
 * View all departments

--------------------------------------------------------------------------------


MORE DEPARTMENTS


MORE DEPARTMENTS

 * Alcohol
 * Alcohol by location
 * Frozen Food
 * Beverages
 * Organic Grocery
 * Household Essentials
 * Office Supplies
 * Beauty Products

--------------------------------------------------------------------------------


INSTACART PROGRAMS


INSTACART PROGRAMS

 * Gift Cards
 * EBT SNAP
 * Promos & Coupons
 * Instacart Ads
 * Connect
 * Careers

--------------------------------------------------------------------------------


GET TO KNOW US


GET TO KNOW US

 * Press
 * Blog
 * Ideas & Guides
 * Help
 * Shop By Location

--------------------------------------------------------------------------------


BECOME A SHOPPER

 * 
   iOS
 * 
   Android


MAKE MONEY WITH US


MAKE MONEY WITH US

 * Shopper Opportunities
 * Become an Instacart Shopper
 * In-Store Employee For Instacart
 * Earnings

--------------------------------------------------------------------------------


TOP CITIES


TOP CITIES

 * Los Angeles
 * New York City
 * Chicago
 * Washington D.C.
 * San Francisco

--------------------------------------------------------------------------------


MORE CITIES


MORE CITIES

 * Miami
 * Las Vegas
 * Atlanta
 * Dallas
 * View all Job Locations

--------------------------------------------------------------------------------


SHOPPER HELP


SHOPPER HELP

 * Help
 * Contact
 * Safety

--------------------------------------------------------------------------------


LEGAL

 * Terms of Use
 * Privacy Policy

 * 
 * 
 * 
 * 

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc. Android, Google
Play and the Google Play logo are trademarks of Google LLC.


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