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Submission: On May 18 via manual from US — Scanned from DE
Submission: On May 18 via manual from US — Scanned from DE
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2 forms found in the DOMGET /search/cms
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POST https://public.govdelivery.com/accounts/USCMS/subscribers/qualify
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Skip to main content U.S. Flag An official website of the United States government Here’s how you know Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( lock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. Centers for Medicare & Medicaid Services HEADER * About CMS * Newsroom Search CMS.GOV MAIN MENU * Medicare * Medicaid/CHIP * Medicare-Medicaid Coordination * Private Insurance * Innovation Center * Regulations & Guidance * Research, Statistics, Data & Systems * Outreach & Education * About CMS * Newsroom BREADCRUMB * * Research, Statistics, Data & Systems * CMS' Identity Management - Division of Identity Management Enterprise Systems * Help Desk Support PAGES IN THIS SECTION * CMS' IDENTITY MANAGEMENT - DIVISION OF IDENTITY MANAGEMENT ENTERPRISE SYSTEMS * * Guides & Documentation * Help Desk Support * IDM Overview & Information * IDM Password Policy Update TIER 1 HELP DESK SUPPORT Search: Application (Help Desk Name)PhoneE-mail/URl 4Innovation (4i) 1 (888) 734- 6433 For ACO REACH Model: Select Option 1, then Option 3 Kidney Care Choices (KCC) Model: Select Option 1, then Option 5 Primary Care First (PCF) Model: Select Option 1, then Option 6 For questions related to the ACO REACH model, please email: ACOREACH@cms.hhs.gov For questions related to the KCC model, please email: KCF-CKCC-CMMI@cms.hhs.gov For questions related to the PCF model, please email: PCFTechnicalSupport@cms.hhs.gov For questions related to the ETC model, please email: ETC-CMMI@cms.hhs.gov For questions related to the VT APM model, please email: VermontAllPayer@cms.hhs.gov Acumen Web Portal - FISMA (Acumen Help Desk) N/A website_support@acumenllc.com Agent Broker Marketplace Support (Agent/Broker Help Desk) N/A FFMProducer-AssisterHelpDesk@cms.hhs.gov Accountable Care Organization Management System (ACO-MS) (ACO Business Operations Support Center (ABOSC)) 1 (888) 734 - 6433, Option 2 SharedSavingsProgram@cms.hhs.gov The Benefits Coordination & Recovery System (BCRS) (COB&R Help Desk) N/A cobrhelp@nhassociates.com CMS Acquisition Lifecycle Management (CALM) (CALM Help Desk) N/A calm_help@cms.hhs.gov Chronic Condition Warehouse (CCW Help Desk) 1 (866) 766 - 1915 ccwhelp@ccwdata.org CCIIO Enrollment Resolution and Reconciliation System (CERRS) (Support Services Help Desk) (703) 206 - 6199 helpdesk@cognosante.com Centers for Program Integrity (CPI) Application Programming Interface (API) Development Platform (CPI API Help Desk) (410) 597 - 4222 CPIAPIGateway@cms.hhs.gov Centers for Program Integrity (CPI) Law Enforcement (LE) View (CPI LE View Help Desk) (410) 597 - 4222 CPILEView@cms.hhs.gov Centers for Program Integrity (CPI) Application Programming Interface (API) Onboarding (CPI API Help Desk) (410) 597 - 4222 CPIAPIGateway@cms.hhs.gov CERRS PowerBI (Support Services Help Desk) (703) 206 - 6199 helpdesk@cognosante.com CMSART - ARTS tool only (CMSART Help Desk) N/A CMSARTApplication@cms.hhs.gov Coordination of Benefits (COB) (MAPD Help Desk) 1 (800) 927 - 8069 mapdhelp@cms.hhs.gov Competitive Bidding Implementation Carrier (Connexion) (CBIC Help Desk) 1 (877) 577 - 5331 cbic.admin@palmettogba.com Durable Medical Equipment, Prosthetics, Orthotics & Supplies (DMEPOS) Bidding System (DBidS) (CBIC Help Desk) 1 (877) 577 - 5331 cbic.admin@palmettogba.com Data Exchange System (DEX) (DEX Support Desk) N/A dexsupport@cms.hhs.gov Disproportionate Share Hospital (DSH) (DSH Help Desk) N/A dshquestions@cms.hhs.gov EDA Sandbox Data Platform (EDA Sandbox) (Support Services Help Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Electronic Correspondence Referral System (ECRS) (ECRS Help Desk) (646) 458 - 6740 ecrshelp@ehmedicare.com Eligibility and Enrollment Medicare Online (ELMO) (MAPD Help Desk) 1 (800) 927 - 8069 mapdhelp@cms.hhs.gov Enterprise Privacy Policy Engine (EPPE) (EPPE Help Desk) 1 (844) 377 - 3382 eppe@cms.hhs.gov Enterprise User Data Catalog (EUDC) (EUDC Help Desk) N/A EUDCTeam@cms.hhs.gov Electronic Retroactive Processing Transmission (eRPT) (MAPD Help Desk) 1 (800) 927 - 8069 mapdhelp@cms.hhs.gov Eligibility Support Desktop (ESD) (SERCO Help Desk) N/A helpdesk@serco-na.com Enterprise User Administration (EUA) Applications (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov First Coast Service Options’ Internet Portal (FCSO) (FCSO Help Desk) 1 (855) 416 - 4199 fcsospothelp@fcso.com Fee For Service Data Collection System (FFSDCS) (CLFS Help Desk , ASP Help Desk & GADCS Help Desk) 1 (844) 876 - 0765 clfshelpdesk@dcca.com asphelpdesk@dcca.com gadcshelpdesk@dcca.com Gentran (Gentran Help Desk) N/A gentran-support@cms.hhs.gov Healthcare Effectiveness Data & Information Set (HEDIS) Patient Level Detail (PLD) (HEDIS PLD Help Desk) 1 (833) 760-2116 HEDISPLD_Helpdesk@cms.hhs.gov Health Insurance Casework System (HICS) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Health Insurance Portability and Accountability Act (HIPAA) Eligibility Transaction System (HETS) Desktop Application (HDT) (MCARE Help Desk) (866) 324-7315 mcare@cms.hhs.gov Health Insurance Oversight System (HIOS) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Information Technology Cybersecurity and Privacy Computer Based Training (ITSP CBT) (CBT Help Desk) N/A CMS CBT Support Accountable Health Communities (AHC Help Desk) 1 (844) 711-2664, Option 4 AHCModelDataSystem@cms.hhs.gov Bundled Payment for Care Improvement Advanced (BPCI Advanced Help Desk) N/A BPCIAdvanced@cms.hhs.gov Comprehensive Care for Joint Replacement (CJR Help Desk) 1 (844) 711-2664 CJRSupport@cms.hhs.gov Expanded Data Feedback Reporting (EDFR Help Desk) 1 (888) 734-6433, Option 6 N/A Emergency Triage, Treat, and Transport (ET3 Help Desk) 1 (844) 711-2664 ET3Model@cms.hhs.gov Health Plan Innovation (HPI Help Desk) 1 (844) 474-3375 HPI_PORTAL_Support@cms.hhs.gov Integrated Care for Kids (InCK Help Desk) N/A HealthyChildrenAndYouth@cms.hhs.gov Maryland Primary Care Program (MDPCP Help Desk) N/A marylandmodel@cms.hhs.gov Maternal Opioid Misuse (MOM Help Desk) N/A MOMModel@cms.hhs.gov Oncology Care Model (OCM Help Desk) 1 (844) 711-2664, Option 2 OCMSupport@cms.hhs.gov Primary Care First (PCF) (PCF Help Desk) 1 (888) 517-7753 PCF@telligen.com Internet Server TIBCO (ISV) (ISV Help Desk) (410) 786 - 2580 ISV-Support@cms.hhs.gov Medicaid and CHIP Financial System (MACFin) (MACFin Help Desk) 1 (833) 879 - 6075 MACFinHelpDesk@DCCA.com Medicaid and CHIP Program Systems (MACPro) (MACPro Help Desk) 1 (833) 228 - 2540 MACPro_HelpDesk@cms.hhs.gov Medicaid Drug Programs (MDP IDM Help Desk) 1 (833) 637 - 6370 MDP-Helpdesk@Softrams.com MACPro-Electronic Advanced Planning Document System (MACPro-EAPD) (MACPro-EAPD Help Desk) N/A cms-eapd@cms.hhs.gov CMS Slack Channel: #eapd-user-support MACPro Data Collection Tool - Children's Health Insurance Program (CHIP) Annual Report Template System (MDCT - CARTS) (CARTS Help Desk) N/A mdct_help@cms.hhs.gov MACPro - Quality Measures (MDCT-QMR) (MDCT Help Desk) N/A mdct_help@cms.hhs.gov MACPro Data Collection Tool - Statistical Enrollment Data System (MDCT - SEDS) (MDCT Help Desk) N/A mdct_help@cms.hhs.gov Master Data Management (MDM) Enterprise Data Lake (EDL) Privacera (EDL Privacera Support) N/A EDLTeam@cms.hhs.gov Master Data Management (MDM) Enterprise Data Lake (EDL) Databricks (MDM Operations Support) N/A mdmsupport@npss-inc.com Master Data Management (MDM) Novetta (Novetta Support Team) N/A emdmsupport@npss-inc.com MAC/CMS Data Exchange (MDX) Portal (MDX Help Desk) N/A MDX_Helpdesk@cms.hhs.gov Medicare Appeals System (MAS) (MAS Help Desk) 703-227-4080 MAS_Application_Support@cms.hhs.gov MARx - Medicare Advantage & Prescription Drug System (MAPD Help Desk) 1 (800) 927 - 8069 mapdhelp@cms.hhs.gov Managed Care Review (MCR) (MCR Help Desk) N/A mccrs-team@truss.works Marketplace Change Utility (MCU) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Medicare Exclusion Database (MED) (EUS Help Desk) 1 (866) 484 - 8049 1 (866) 523 - 4759 eussupport@cgi.com Marketplace Learning Management System (MLMS) (MLMS Help Desk) N/A MLMShelpdesk@cms.hhs.gov Marketplace Project Startup - Enhanced Direct Enrollment (MaPS EDE) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov EDE Agents/Brokers should contact Marketplace Service Desk (if EDE partner is not able to provide support). Multidimensional Insurance Data Analytics System Databricks (MIDAS Databricks) (MIDAS Support) N/A MIDAS_support@spaksoftcorp.com Multidimensional Insurance Data Analytics System Data Catalog (MIDAS Data Catalog) (MIDAS Support) N/A MIDAS_support@sparksoftcorp.com Multidimensional Insurance Data Analytics System Gateway (MIDAS Gateway) (MIDAS Support) N/A MIDAS_support@sparksoftcorp.com Multidimensional Insurance Data Analytics System Redash (MIDAS Redash) (MIDAS Support) N/A MIDAS_support@sparksoftcorp.com Multidimensional Insurance Data Analytics System QuickSight (MIDAS QuickSight) (MIDAS Support) N/A MIDAS_support@sparksoftcorp.com Multidimensional Insurance Data Analytics System SAS Web (MIDAS SAS Web) (MIDAS Support) N/A MIDAS_support@sparksoftcorp.com Novitasphere (Novitas Help Desk) 1 (855) 880 - 8424 Novitaspherehelp@novitas-solutions.com Organizational Cloud Economics and Analytics Nexus (OCEAN) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov OneMAC (OneMAC Help Desk) 1 (833) 228 - 2540 OneMAC_Helpdesk@cms.hhs.gov Open Payments (OP) (Open Payments Help Desk) 1 (855) 326 - 8366 Openpayments@cms.hhs.gov Performance Metrics Database & Analytics System - Medicaid 1115 Demonstrations (PMDA) (PMDA Section 1115 Help Desk) (443) 775 - 3226 pmda1115_cvp_help@cvpcorp.com CMS Preclusion List (EUS Help Desk) (866) 484 - 8049 (866) 523 - 4759 eussupport@cgi.com Payment Recovery Information System (PRIS) Plan Portal (MAPD Help Desk) (800) 927-8069 PRIS_PMPP_Support@cms.hhs.gov Provider Statistical and Reimbursement / System for Tracking Audit and Reimbursement (PS&R/STAR) (EUS Help Desk) (866) 484 - 8049 (866) 523 - 4759 eussupport@cgi.com Quality Health Plan (QHP) Enrollee Satisfaction Survey (ESS) (QHP Survey Help Desk) N/A QHP_Survey@air.org QualityNet Help Desk (General Help Desk for CCSQ Applications) 1 (866) 288 - 8912 Qnetsupport@cms.hhs.gov Internet Quality Improvement and Evaluation System (iQIES) (iQIES Help Desk) 1 (800) 339-9313 iqies@cms.hhs.gov Quality Payment Program (QPP) (QPP Help Desk) 1 (866) 288 - 8292 QPP@cms.hhs.gov Quality, Safety & Education Portal (QSEP) (QSEP Help Desk) 1 (855) 791 - 8900 helpdesk@qsep.org CMS Salesforce SEI (CMS SEI Help Desk) N/A https://sf.cms.gov/s/cmsHelpdeskInformation Salesforce (CMS Salesforce Help Desk) (888) 734 - 6433, Option 5 CMMIForceSupport@cms.hhs.gov System of Exchange Enrollment Data (SEED) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov State Exchange Resource Tracking System (SERTS) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov State Exchange Resource Virtual Information System (SERVIS) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Transformed Medicaid Statistical Information System (T-MSIS) (T-MSIS Help Desk) N/A T-MSIS_helpdesk@cms.hhs.gov https://tmsis2.atlassian.net/servicedesk/customer/portals Unified Case Management (UCM) (UCM Help Desk) 833-FLD-DESK / (833)353-3375 ucmhelpdesk@cms.hhs.gov Opportunity to Network and Engage (zONE) (Marketplace Service Desk) 1 (855) 267 - 1515 CMS_feps@cms.hhs.gov Showing 1 to 91 of 91 entries RELATED LINKS * CMS Enterprise Portal Page Last Modified: 04/18/2023 10:08 AM Help with File Formats and Plug-Ins GET EMAIL UPDATES Sign up to get the latest information about your choice of CMS topics. 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