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Terms/Conditions
Terms And Conditions

Website Terms of Use


LAST MODIFIED: NOVEMBER 23, 2020

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Backtell LLC dba
Service Autopilot ("Company," "we," or "us"). The following terms and
conditions, together with any documents they expressly incorporate by reference
(collectively, “Terms of Use”, govern your access to and use of
ManageService.com or ManageAndPayMyAccount.com, including any content,
functionality, and services offered on or through ManageService.com or
ManageAndPayMyAccount.com (the "Website"), whether as a guest or a registered
user.

Please read the Terms of Use carefully before you start to use the Website. By
using the Website or by clicking to accept or agree to the Terms of Use when
this option is made available to you, you accept and agree to be bound and abide
by these Terms of Use and our Privacy Policy, found at (the “Privacy Policy”),
incorporated herein by reference. If you do not want to agree to these Terms of
Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older.
By using this Website, you represent and warrant that you are of legal age to
form a binding contract with the Company and meet all of the foregoing
eligibility requirements. If you do not meet all of these requirements, you must
not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole
discretion. All changes are effective immediately when we post them, and apply
to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use
means that you accept and agree to the changes. You are expected to check this
page from time to time so you are aware of any changes, as they are binding on
you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or
material we provide on the Website, in our sole discretion without notice. We
will not be liable if for any reason all or any part of the Website is
unavailable at any time or for any period. From time to time, we may restrict
access to some parts of the Website, or the entire Website, to users, including
registered users.

You are responsible for both:



 * Making all arrangements necessary for you to have access to the Website.
 * Ensuring that all persons who access the Website through your internet
   connection are aware of these Terms of Use and comply with them.



To access the Website or some of the resources it offers, you may be asked to
provide certain registration details or other information. It is a condition of
your use of the Website that all the information you provide on the Website is
correct, current, and complete. You agree that all information you provide to
register with this Website or otherwise, including, but not limited to, through
the use of any interactive features on the Website, is governed by our Privacy
Policy, and you consent to all actions we take with respect to your information
consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece
of information as part of our security procedures, you must treat such
information as confidential, and you must not disclose it to any other person or
entity. You also acknowledge that your account is personal to you and agree not
to provide any other person with access to this Website or portions of it using
your user name, password, or other security information. You agree to notify us
immediately of any unauthorized access to or use of your user name or password
or any other breach of security. You also agree to ensure that you exit from
your account at the end of each session. You should use particular caution when
accessing your account from a public or shared computer so that others are not
able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier,
whether chosen by you or provided by us, at any time in our sole discretion for
any or no reason, including if, in our opinion, you have violated any provision
of these Terms of Use.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but
not limited to all information, software, text, displays, images, video, and
audio, and the design, selection, and arrangement thereof) are owned by the
Company, its licensors, or other providers of such material and are protected by
United States and international copyright, trademark, patent, trade secret, and
other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal,
non-commercial use only. You must not reproduce, distribute, modify, create
derivative works of, publicly display, publicly perform, republish, download,
store, or transmit any of the material on our Website.

You must not access or use for any commercial purposes any part of the Website
or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other
person with access to any part of the Website in breach of the Terms of Use,
your right to use the Website will stop immediately and you must, at our option,
return or destroy any copies of the materials you have made. No right, title, or
interest in or to the Website or any content on the Website is transferred to
you, and all rights not expressly granted are reserved by the Company. Any use
of the Website not expressly permitted by these Terms of Use is a breach of
these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, trademarks, logo and all related names, logos, product and
service names, designs, and slogans are trademarks of the Company or its
affiliates or licensors. You must not use such marks without the prior written
permission of the Company. All other names, logos, product and service names,
designs, and slogans on this Website are the trademarks of their respective
owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these
Terms of Use. You agree not to use the Website:

 * In any way that violates any applicable federal, state, local, or
   international law or regulation (including, without limitation, any laws
   regarding the export of data or software to and from the US or other
   countries).
 * For the purpose of exploiting, harming, or attempting to exploit or harm
   minors in any way by exposing them to inappropriate content, asking for
   personally identifiable information, or otherwise.
 * To send, knowingly receive, upload, download, use, or re-use any material
   that does not comply with the Content Standards set out in these Terms of
   Use.
 * To transmit, or procure the sending of, any advertising or promotional
   material, including any "junk mail," "chain letter," "spam," or any other
   similar solicitation.
 * To impersonate or attempt to impersonate the Company, a Company employee,
   another user, or any other person or entity (including, without limitation,
   by using email addresses or screen names associated with any of the
   foregoing).
 * To engage in any other conduct that restricts or inhibits anyone's use or
   enjoyment of the Website, or which, as determined by us, may harm the Company
   or users of the Website, or expose them to liability.



Additionally, you agree not to:

 * Use the Website in any manner that could disable, overburden, damage, or
   impair the site or interfere with any other party's use of the Website,
   including their ability to engage in real time activities through the
   Website.
 * Use any robot, spider, or other automatic device, process, or means to access
   the Website for any purpose, including monitoring or copying any of the
   material on the Website.
 * Use any manual process to monitor or copy any of the material on the Website,
   or for any other purpose not expressly authorized in these Terms of Use,
   without our prior written consent.
 * Use any device, software, or routine that interferes with the proper working
   of the Website.
 * Introduce any viruses, Trojan horses, worms, logic bombs, or other material
   that is malicious or technologically harmful.
 * Attempt to gain unauthorized access to, interfere with, damage, or disrupt
   any parts of the Website, the server on which the Website is stored, or any
   server, computer, or database connected to the Website.
 * Attack the Website via a denial-of-service attack or a distributed
   denial-of-service attack.
 * Otherwise attempt to interfere with the proper working of the Website.



User Contributions

The Website may contain interactive features (collectively, "Interactive
Services") that allow users to post, submit, publish, display, or transmit to
other users or other persons (hereinafter, "post") content or materials
(collectively, "User Contributions") on or through the Website. All User
Contributions must comply with the Content Standards set out in these Terms of
Use.

Any User Contribution you post to the site will be considered non-confidential
and non-proprietary. By providing any User Contribution on the Website, you
grant us and our affiliates and service providers, and each of their and our
respective licensees, successors, and assigns the right to use, reproduce,
modify, perform, display, distribute, and otherwise disclose to third parties
any such material for any purpose.

You represent and warrant that:

 * You own or control all rights in and to the User Contributions and have the
   right to grant the license granted above to us and our affiliates and service
   providers, and each of their and our respective licensees, successors, and
   assigns.
 * All of your User Contributions do and will comply with these Terms of Use.



You understand and acknowledge that you are responsible for any User
Contributions you submit or contribute, and you, not the Company, have full
responsibility for such content, including its legality, reliability, accuracy,
and appropriateness.

We are not responsible or liable to any third party for the content or accuracy
of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

 * Remove or refuse to post any User Contributions for any or no reason in our
   sole discretion.
 * Take any action with respect to any User Contribution that we deem necessary
   or appropriate in our sole discretion, including if we believe that such User
   Contribution violates the Terms of Use, including the Content Standards,
   infringes any intellectual property right or other right of any person or
   entity, threatens the personal safety of users of the Website or the public,
   or could create liability for the Company.
 * Disclose your identity or other information about you to any third party who
   claims that material posted by you violates their rights, including their
   intellectual property rights or their right to privacy.
 * Take appropriate legal action, including without limitation, referral to law
   enforcement, for any illegal or unauthorized use of the Website.
 * Terminate or suspend your access to all or part of the Website for any or no
   reason, including without limitation, any violation of these Terms of Use.



Without limiting the foregoing, we have the right to cooperate fully with any
law enforcement authorities or court order requesting or directing us to
disclose the identity or other information of anyone posting any materials on or
through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES,
LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN
BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF,
INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review material before it is posted on the
Website, and cannot ensure prompt removal of objectionable material after it has
been posted. Accordingly, we assume no liability for any action or inaction
regarding transmissions, communications, or content provided by any user or
third party. We have no liability or responsibility to anyone for performance or
nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of
Interactive Services. User Contributions must in their entirety comply with all
applicable federal, state, local, and international laws and regulations.
Without limiting the foregoing, User Contributions must not:

 * Contain any material that is defamatory, obscene, indecent, abusive,
   offensive, harassing, violent, hateful, inflammatory, or otherwise
   objectionable.
 * Promote sexually explicit or pornographic material, violence, or
   discrimination based on race, sex, religion, nationality, disability, sexual
   orientation, or age.
 * Infringe any patent, trademark, trade secret, copyright, or other
   intellectual property or other rights of any other person.
 * Violate the legal rights (including the rights of publicity and privacy) of
   others or contain any material that could give rise to any civil or criminal
   liability under applicable laws or regulations or that otherwise may be in
   conflict with these Terms of Use and our Privacy Policy.
 * Be likely to deceive any person.
 * Promote any illegal activity, or advocate, promote, or assist any unlawful
   act.
 * Cause annoyance, inconvenience, or needless anxiety or be likely to upset,
   embarrass, alarm, or annoy any other person.
 * Impersonate any person, or misrepresent your identity or affiliation with any
   person or organization.
 * Involve commercial activities or sales, such as contests, sweepstakes, and
   other sales promotions, barter, or advertising.
 * Give the impression that they emanate from or are endorsed by us or any other
   person or entity, if this is not the case.



Reliance on Information Posted

The information presented on or through the Website is made available solely for
general information purposes. We do not warrant the accuracy, completeness, or
usefulness of this information. Any reliance you place on such information is
strictly at your own risk. We disclaim all liability and responsibility arising
from any reliance placed on such materials by you or any other visitor to the
Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials
provided by other users, bloggers, and third-party licensors, syndicators,
aggregators, and/or reporting services. All statements and/or opinions expressed
in these materials, and all articles and responses to questions and other
content, other than the content provided by the Company, are solely the opinions
and the responsibility of the person or entity providing those materials. These
materials do not necessarily reflect the opinion of the Company. We are not
responsible, or liable to you or any third party, for the content or accuracy of
any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is
not necessarily complete or up-to-date. Any of the material on the Website may
be out of date at any given time, and we are under no obligation to update such
material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By
using the Website, you consent to all actions taken by us with respect to your
information in compliance with the Privacy Policy.

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods or
services, or information formed through the Website, or resulting from visits
made by you, are governed by our Terms of Sale, which are hereby incorporated
into these Terms of Use.

Additional terms and conditions may also apply to specific portions, services,
or features of the Website. All such additional terms and conditions are hereby
incorporated by this reference into these Terms of Use.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal
and does not damage our reputation or take advantage of it, but you must not
establish a link in such a way as to suggest any form of association, approval,
or endorsement on our part without our express written consent.

This Website may provide certain social media features that enable you to:

 * Link from your own or certain third-party websites to certain content on this
   Website.
 * Send emails or other communications with certain content, or links to certain
   content, on this Website.
 * Cause limited portions of content on this Website to be displayed or appear
   to be displayed on your own or certain third-party websites.



You may use these features solely as they are provided by us, and solely with
respect to the content they are displayed with, and otherwise in accordance with
any additional terms and conditions we provide with respect to such features.
Subject to the foregoing, you must not:

 * Establish a link from any website that is not owned by you.
 * Cause the Website or portions of it to be displayed on, or appear to be
   displayed by, any other site, for example, framing, deep linking, or in-line
   linking.
 * Link to any part of the Website other than the homepage.
 * Otherwise take any action with respect to the materials on this Website that
   is inconsistent with any other provision of these Terms of Use.



The website from which you are linking, or on which you make certain content
accessible, must comply in all respects with the Content Standards set out in
these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking
immediately to stop. We reserve the right to withdraw linking permission without
notice.

We may disable all or any social media features and any links at any time
without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third
parties, these links are provided for your convenience only. This includes links
contained in advertisements, including banner advertisements and sponsored
links. We have no control over the contents of those sites or resources, and
accept no responsibility for them or for any loss or damage that may arise from
your use of them. If you decide to access any of the third-party websites linked
to this Website, you do so entirely at your own risk and subject to the terms
and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the State of Texas in the United States. We
provide this Website for use only by persons located in the United States. We
make no claims that the Website or any of its content is accessible or
appropriate outside of the United States. Access to the Website may not be legal
by certain persons or in certain countries. If you access the Website from
outside the United States, you do so on your own initiative and are responsible
for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files
available for downloading from the internet or the Website will be free of
viruses or other destructive code. You are responsible for implementing
sufficient procedures and checkpoints to satisfy your particular requirements
for anti-virus protection and accuracy of data input and output, and for
maintaining a means external to our site for any reconstruction of any lost
data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS
OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER
TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT,
COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE
WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR
DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH
THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR
ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE"
BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER
THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR
REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY,
ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING,
NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR
WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED
THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED,
THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT
AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE
OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR
NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL
WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED
UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS
AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS,
OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING
OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY
WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES,
INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING,
EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR
ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER
CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF
FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED
UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates,
licensors, and service providers, and its and their respective officers,
directors, employees, contractors, agents, licensors, suppliers, successors, and
assigns from and against any claims, liabilities, damages, judgments, awards,
losses, costs, expenses, or fees (including reasonable attorneys' fees) arising
out of or relating to your violation of these Terms of Use or your use of the
Website, including, but not limited to, your User Contributions, any use of the
Website's content, services, and products other than as expressly authorized in
these Terms of Use, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or
claim arising therefrom or related thereto (in each case, including
non-contractual disputes or claims), shall be governed by and construed in
accordance with the internal laws of the State of Texas without giving effect to
any choice or conflict of law provision or rule (whether of the State of Texas
or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms
of Use or the Website shall be instituted exclusively in the federal courts of
the United States or the courts of the State of Texas, in each case located in
the City of Richardson and County of Dallas, although we retain the right to
bring any suit, action, or proceeding against you for breach of these Terms of
Use in your country of residence or any other relevant country. You waive any
and all objections to the exercise of jurisdiction over you by such courts and
to venue in such courts.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use
shall be deemed a further or continuing waiver of such term or condition or a
waiver of any other term or condition, and any failure of the Company to assert
a right or provision under these Terms of Use shall not constitute a waiver of
such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of
competent jurisdiction to be invalid, illegal, or unenforceable for any reason,
such provision shall be eliminated or limited to the minimum extent such that
the remaining provisions of the Terms of Use will continue in full force and
effect.

Entire Agreement

The Terms of Use and our Privacy Policy, constitute the sole and entire
agreement between you and Backtell LLC dba Service Autopilot regarding the
Website and supersede all prior and contemporaneous understandings, agreements,
representations, and warranties, both written and oral, regarding the Website.