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Text Content

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 * English
 * Français


Translate: Select LanguageArabicChinese
(Simplified)EnglishPersianPunjabiRussianSpanishTeluguTurkishVietnamese

Powered by Translate
Menu Skip to content
 * Home
 * About us
   * Mission / Vision
   * Board of Directors
   * Annual Reports
   * Job Opportunities
   * Feedback & Policies
   * FAQs
 * Services
   * SCS Roadmap
   * Children’s Case Management
   * DSOER
   * Adult Case Management
   * respiteservices.com in Ottawa
   * Coordinated Service Planning for Children and Youth
   * Residential and Community Services (RCS)
 * Intake
   * Case Management (Intake)
   * Application DSOER
 * Resources
   * Community Options for Adults
   * Instructional Videos
   * List of resources
   * My Search Tool
   * Newsletter
   * Transition Planning Tips Sheets
 * What’s New
 * Contact us
 * Language
   * English
   * Français

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For people with developmental disabilities
and children with autism spectrum disorder.


ABOUT SCS

SERVICE
We empower you to make informed choices and plan for the future of your choice.

COORDINATION
We work with you, your family, service providers and community resources to
coordinate your supports.

SUPPORT
We strive to understand your unique situation before exploring options to put
your plan into action.

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COMING TOGETHER 2022

If you missed it or want to watch it again, you will find here a recording of
the afternoon session at our annual Coming Together conference!

Hosted by Ian Mendes, the session was presented in three segments: a panel
discussion with members of Y’s Owl Café and Ottawa Sports and Entertainment
group; a great discussion with a client named Rob, his father Scott, and the
people who have helped him find success in life; and a candid and engaging
interview with popular sports broadcaster Steve Warne.

They say it takes a village to raise a child. Well, it also takes a village to
be an inclusive community. It involves parents; family and friends; creative and
committed employers; wonderful agencies and organizations. By working together,
we can allow people with disabilities to be active and thrive, and this is what
we showcased throughout the interviews in the afternoon session.







PRESENTING OUR ANNUAL REPORT 2021-2022



Our annual report is now available at this link:
https://scsonline.ca/en/about-us/annual-reports/

Our report includes:

 * About SCS
 * Message from the Chair of the Board of Directors
 * Message from the Executive Director
 * SCS’s Strategic Plan (2020–2023)
 * Employee Committees
 * Projects and Initiatives
 * Services Offered at SCS
   * Support Services
   * Developmental Services Ontario Eastern Region
   * respiteservices.com in Ottawa
 * Risks and Mitigation
 * 2021–2022 Board of Directors and Committees
 * Financial Overview


TRANSITION PLANNING TIPS SHEETS


Our Transition Tips Sheets are now available!
Each sheet provides tips as well as resources to explore for a life transition
identified by caregivers:



 * Living On Your Own
 * High School Graduation
 * Pre-Diagnosis to Post-Diagnosis
 * Employment or Volunteer Opportunities
 * Relationships
 * Changing Schools
 * Pre-Planning Final Arrangements
 * Retirement
 * Getting Married

Click here to access our Transition Planning Tips Sheets


MAIN SERVICES OFFERED AT SCS


IMPORTANT INFORMATION

Children’s Case Management
Learn more



Developmental Services Ontario Eastern Region
Learn more

Adult Case Management
Learn more



respiteservices.com in Ottawa
Learn more


IMPORTANT INFORMATION


Your Guide

DSOER Referral Form

Newsletter

Feedback


SUCCESS STORIES

We created a video to showcase the hard-earned successes of the people we
support at SCS, while addressing topics relevant to them and their caregivers
(primarily employment, housing and networking). We would like to thank everyone
who contributed to this project!




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Service Coordination Support/Soutien (SCS)

507 - 1400 boul. St. Laurent Blvd.
Ottawa, ON, K1K 4H4
Main office phone number/Numéro de téléphone du bureau principal: 613-748-1788
Fax: 613-748-1018
admin@scsonline.ca
This website is using a WordPress Theme that meets the Web Content Accessibility
Guidelines (WCAG) 2.0 Level AA



WE HAVE MOVED!

Please note our new address: 507 – 1400 St. Laurent Boulevard, Ottawa, ON K1K
4H4

×

SCS Website Accessibility

Our website now uses accessiBe, a tool that makes our website accessible to
people with motor impairments, visual impairment, cognitive disabilities, and
more.

You can click on the button in the lower left corner of our website to activate
accessiBe:


X

Menu


 * Home
 * About us
   
   * Mission / Vision
   * Board of Directors
   * Annual Reports
   * Job Opportunities
   * Feedback & Policies
   * FAQs
 * Services
   
   * SCS Roadmap
   * Children’s Case Management
   * DSOER
   * Adult Case Management
   * respiteservices.com in Ottawa
   * Coordinated Service Planning for Children and Youth
   * Residential and Community Services (RCS)
 * Intake
   
   * Case Management (Intake)
   * Application DSOER
 * Resources
   
   * Community Options for Adults
   * Instructional Videos
   * List of resources
   * My Search Tool
   * Newsletter
   * Transition Planning Tips Sheets
 * What’s New
 * Contact us
 * Language
   
   * English
   * Français




ORIGINAL TEXT


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English
Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
Adjust Text Colors
Cancel
Monochrome
Adjust Title Colors
Cancel
Low Saturation
Adjust Background Colors
Cancel
Orientation Adjustments
Mute Sounds
Hide Images
Read Mode
Reading Guide
Useful Links
Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
Web Accessibility By
Learn More
Choose the Interface Language
English
Español
Deutsch
Português
Français
Italiano
עברית
繁體中文
Pусский
عربى
عربى
Nederlands
繁體中文
日本語
Polski
Türk
Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

Hide Accessibility Interface? Please note: If you choose to hide the
accessibility interface, you won't be able to see it anymore, unless you clear
your browsing history and data. Are you sure that you wish to hide the
interface?
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