support.vbuzzer.com
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66.172.30.52
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Submitted URL: https://support.vbuzzer.com/
Effective URL: https://support.vbuzzer.com/Main/
Submission: On August 04 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://support.vbuzzer.com/Main/
Submission: On August 04 via automatic, source certstream-suspicious — Scanned from DE
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<div class="st-powered-by st_Black" style="background-color: rgb(255, 255, 255);">von <a href="https://www.smartertools.com/smartertrack/online-help-desk" target="_blank">SmarterTrack</a></div>
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<div class="item btn-group">
<a href="#" role="button" data-toggle="dropdown" data-target="#" class="btn btn-sm btn-secondary dropdown-toggle" draggable="false">
Deutsch
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<li><a href="#" class="lang" data-locale="zh-cn" style="display:block;" draggable="false"><span class="floater">Chinese (Simplified, China)</span><span>中文</span></a></li>
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<li><a href="#" class="lang" data-locale="en" style="display:block;" draggable="false"><span class="floater">English</span><span>English</span></a></li>
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<li><a href="#" class="lang" data-locale="fr" style="display:block;" draggable="false"><span class="floater">French</span><span>français</span></a></li>
<li><a href="#" class="lang" data-locale="fr-ca" style="display:block;" draggable="false"><span class="floater">French (Canada)</span><span>français </span></a></li>
<li><a href="#" class="lang" data-locale="de" style="display:block;" draggable="false"><span class="floater">German</span><span>Deutsch</span></a></li>
<li><a href="#" class="lang" data-locale="he" style="display:block;" draggable="false"><span class="floater">Hebrew</span><span>עברית</span></a></li>
<li><a href="#" class="lang" data-locale="hu" style="display:block;" draggable="false"><span class="floater">Hungarian</span><span>magyar</span></a></li>
<li><a href="#" class="lang" data-locale="it" style="display:block;" draggable="false"><span class="floater">Italian</span><span>italiano</span></a></li>
<li><a href="#" class="lang" data-locale="fa" style="display:block;" draggable="false"><span class="floater">Persian</span><span>فارسی</span></a></li>
<li><a href="#" class="lang" data-locale="pl" style="display:block;" draggable="false"><span class="floater">Polish</span><span>polski</span></a></li>
<li><a href="#" class="lang" data-locale="pt-br" style="display:block;" draggable="false"><span class="floater">Portuguese (Brazil)</span><span>português </span></a></li>
<li><a href="#" class="lang" data-locale="ru" style="display:block;" draggable="false"><span class="floater">Russian</span><span>русский</span></a></li>
<li><a href="#" class="lang" data-locale="es" style="display:block;" draggable="false"><span class="floater">Spanish</span><span>español</span></a></li>
<li><a href="#" class="lang" data-locale="th" style="display:block;" draggable="false"><span class="floater">Thai</span><span>ไทย</span></a></li>
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<header class="MasterHeader">
<div class="container">
<div class="logo">
<a href="https://www.vbuzzer.com" title="VBuzzer" target="_blank" rel="noopener noreferrer"><img src="/AvatarHandler.ashx?logoid=61160&key=3617533865" alt="VBuzzer"></a>
</div>
</div>
</header>
<!-- TopNavigationBar -->
<div class="top-nav-wrapper container">
<div class="top-navigation-bar">
<ul>
<li><a href="/Main/" class="selected"><div class="toolsicon toolsicon-home_40 toolsicon-fw"></div><div>Startseite</div></a></li>
<li><a href="/kb/root.aspx"><div class="toolsicon toolsicon-school_40 toolsicon-fw"></div><div>Wissensdatenbank</div></a></li>
<li><a href="/news/root.aspx"><div class="toolsicon toolsicon-newspaper_40 toolsicon-fw"></div><div>Neuigkeiten</div></a></li>
<li><a href="/Main/frmTickets.aspx"><div class="toolsicon toolsicon-mail_40 toolsicon-fw"></div><div>Tickets</div></a></li>
</ul>
</div>
</div>
<div class="container">
<div class="row" style="margin-bottom:19px">
<div class="col-lg-12">
<div class="welcome">
<div><strong><span style="color:#4B0082;">Welcome to VBuzzer™!</span></strong> </div>
<div><span style="background-color:#FFFF00;">Looking for adapter configuration guides?
</span><strong><a href="https://support.vbuzzer.com/kb/a57/vbuzzer-adapter-configuration-guides.aspx"><span style="background-color:#FFFF00;">Click here!</span></a></strong></div>
<div><br></div>
<div>The below indicates the current VBuzzer™ Network and Service Status: </div>
<ul>
<li>ALL VBUZZER SERVICES: <strong><span style="background-color: rgb(0, 255, 100); color: rgb(0, 0, 0);">OK</span></strong></li>
</ul>
<div>
<div>
<table style="width:975px;">
<tbody>
<tr>
<td style="vertical-align: top; width: 47.1795%;">
<p><strong> PHONE SERVICES</strong></p>
<ul>
<li>Phone Services<ul>
<li>Registrations: <strong><span style="background-color: rgb(0, 255, 100); color: rgb(0, 0, 0);">OK</span></strong></li>
<li>Inbound Calls: <strong><span style="background-color: rgb(0, 255, 100); color: rgb(0, 0, 0);">OK</span></strong><span style="color:#000000;"><span style="color:#000000;"><br></span></span></li>
<li>Outbound Calls<span style="color:#000000;">: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
</ul>
</li>
</ul>
</td>
<td style="vertical-align: top; width: 52.9231%;">
<p> <strong>OTHER SERVICES</strong></p>
<ul>
<li>Billing Portal<span style="color:#000000;">: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
<li><span style="color:#000000;">Real Softphone: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
<li>Support Portal: <span style="color:#000000;"><strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
<li>Toll-Free: <strong><span style="background-color: rgb(0, 255, 100); color: rgb(0, 0, 0);">OK</span></strong></li>
<li>User Portal: <span style="color:#000000;"><strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
<li style="color: rgb(0, 0, 0);">Virtual Fax<ul>
<li>Inbound: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></li>
<li style="color: rgb(0, 0, 0);">Outbound: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></li>
</ul>
</li>
<li>Voicemail<span style="color:#000000;">: <strong><span style="background-color: rgb(0, 255, 100);">OK</span></strong></span></li>
<li><span style="color:#000000;">OLD<span style="background-color: rgb(247, 218, 100); color: rgb(184, 49, 47);">**</span> Proxy (vbuzzer.com)<span style="color:#000000;">: <strong><span
style="background-color: rgb(0, 255, 100);">OK</span></strong></span> <br></span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<div><span style="color: rgb(184, 49, 47); background-color: rgb(247, 218, 100);">**</span> All customers should now be using the main VBuzzer™ proxy servers (sip1-on.vbuzzer.com) and their proper SIP device username/password details.
</div>
<div>Several notifications were sent to all customers, going back to March 2017, to update their device details. If you have not yet done so, and require assistance, simply contact
<a href="https://support.vbuzzer.com/Main/frmNewTicket.aspx">support</a>.</div>
<div><br></div>
<div><br></div>
<div><u>Our sales and support hours (open 7 days a week, 365 days a year):</u></div>
<table style="width: 100%;">
<tbody>
<tr>
<td style="width: 25.1761%;">Monday - Thursday:</td>
<td style="width: 74.6478%;">9:00 AM - 12:00 AM EST</td>
</tr>
<tr>
<td style="width: 25.1761%;">Friday:</td>
<td style="width: 74.6478%;">9:00 AM - 9:00 PM EST</td>
</tr>
<tr>
<td style="width: 25.1761%;">Saturday & Sunday:</td>
<td style="width: 74.6478%;">10:00 AM - 6:00 PM EST</td>
</tr>
<tr>
<td style="width: 25.1761%;">Holidays:</td>
<td style="width: 74.6478%;">12:00 AM - 6:00 PM EST</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div><br></div>
<div>You can also obtain technical support by...</div>
<ul>
<li>searching our online knowledge base for quick answers to your questions (use the Search the Portal option below)</li>
<li>calling us: 1-855-5-BUZZER (528-9937) (or view our <a href="https://www.vbuzzer.com/contact" rel="noopener noreferrer" target="_blank">contact page</a> for other contact phone numbers),</li>
<li>using our online chat (click icon in bottom right of page),</li>
<li>opening a support ticket (click Tickets icon in top menu)</li>
</ul><br>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="container">
<div class="row external-links">
<div class="col-12">
<a class="btn btn-secondary" href="https://www.vbuzzer.com" target="_blank">VBuzzer.com <img src="https://www.vbuzzer.com/assets/vbuzzer_icon.png" width="30" height="20"></a>
<a class="btn btn-secondary" href="https://vbuzzer.userportal.com" target="_blank">User Portal <img src="https://www.vbuzzer.com/assets/vbuzzer_icon.png" width="30" height="20"></a>
</div>
</div>
</div>
<div class="band band-globalsearch band1 band-first">
<div class="container">
<h1 id="homeSearchBox">Portal durchsuchen</h1>
<div class="row">
<div class="col-lg-8">
<div class="input-group">
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<div class="row">
<div class="col-md-6">
<div id="searchResultsRight" class="search-result-list"></div>
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</div>
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<div class="band band-recentnews band2">
<div class="container">
<h2>Aktuelle Neuigkeiten</h2>
<div class="row">
<div class="col-lg-4">
<a class="article-preview" href="/news/15/new-canadian-area-codes-are-coming.aspx">
<div class="date-badge"><div>NOV<i>2021</i></div> <div></div> </div>
<div class="content">
<strong>New Canadian Area Codes are coming</strong>
<div style="font-family: Arial, Helvetica, sans-serif;"><p> Phone numbers under existing area codes are in short supply. Making way for the growing number of telecommunication devices, more area codes are being introduced. Below is a list of new area...</p></div>
</div>
</a>
</div>
<div class="col-lg-4">
<a class="article-preview" href="/news/13/scam-email.aspx">
<div class="date-badge"><div>SEP<i>2019</i></div> <div></div> </div>
<div class="content">
<strong>Scam Email</strong>
<div style="font-family: Arial, Helvetica, sans-serif;"><p>SCAM EMAIL ALERT Scam / trojan emails, similar to the below have been circulating the internet. VBuzzer does not provide any email services and has not sent these emails. If you have received...</p></div>
</div>
</a>
</div>
<div class="col-lg-4">
<a class="article-preview" href="/news/10/voip-much-acquires-the-vbuzzer-trademark-and-recurring-subscriber-base.aspx">
<div class="date-badge"><div>MRZ<i>2017</i></div> <div></div> </div>
<div class="content">
<strong>VoIP Much acquires the VBuzzer trademark and recurring subscriber base</strong>
<div style="font-family: Arial, Helvetica, sans-serif;"><p>TORONTO, ON - March 1, 2017 - VoIP Much Phone Company Inc ("VoIP Much"), announced that it has acquired the VBuzzer trademark and recurring subscriber base from Softroute Corporation (Toronto, ON).</p></div>
</div>
</a>
</div>
</div>
</div>
</div>
<div id="push"></div>
</div>
<!-- MasterFooter -->
<footer>
<div class="container">
<div class="row">
<div class="col-lg-10">
<div class="customFooter">
<div>© 2017-2023, VBUZZER™. All rights reserved.<br>A proud part of the <a href="https://www.voipmuchphone.com" target="voipmuchphone">VoIP Much Phone Company</a>.</div>
<div> </div>
</div>
<p><a href="https://www.smartertools.com/smartertrack/online-help-desk">Help Desk Software</a> Angetrieben von <a href="http://www.smartertools.com/">SmarterTrack</a></p>
</div>
<div class="col-lg-2">
<a href="/Management/Root.aspx" target="_blank" class="btn btn-primary btn-managementInterfaceLink" style="margin-top: 20px;">Verwaltungsoberfläche</a>
</div>
</div>
</div>
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</footer>
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<div class="modal-content">
<div class="modal-header">
<h4 id="ctl00_forgotPassTitle" class="modal-title"></h4>
<button id="btnForgotPasswordX" type="button" class="close" data-dismiss="modal" aria-hidden="true" clientidmode="Static">×</button>
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<div id="forgotPassMessage"></div>
<p id="ctl00_forgotPassInstructions"></p>
<br>
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<div class="controls">
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</div>
</div>
</div>
</div>
<div class="modal-footer">
<button id="btnCancelForgotPassword" type="button" class="btn btn-secondary" data-dismiss="modal" clientidmode="Static"> Abbrechen</button>
<button type="button" class="btn btn-primary" data-dismiss="modal" id="sendResetEmail"> Reset-E-Mail senden</button>
</div>
</div>
</div>
</div>
<div id="loginModal" tabindex="-1" class="modal fade" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<h4 id="loginModalLabel" class="modal-title">Melden Sie sich bitte an</h4>
<button id="btnLoginX" type="button" class="close" data-dismiss="modal" aria-hidden="true" clientidmode="Static">×</button>
</div>
<div class="modal-body">
<div id="loginMessage"></div>
<div id="loginInfoMessage"></div>
<div class="form-horizontal" role="form">
<div class="form-group">
<label id="ctl00_lblUsername" class="col-3 col-form-label" for="loginUsername">Benutzername</label>
<div class="col-9">
<input name="ctl00$loginUsername" type="text" id="loginUsername" class="form-control" autocomplete="username" placeholder="Benutzername">
</div>
</div>
<div class="form-group">
<label id="ctl00_lblPassword" class="col-3 col-form-label" for="loginPassword">Kennwort</label>
<div class="col-9">
<input name="ctl00$loginPassword" type="password" id="loginPassword" class="form-control" autocomplete="current-password" placeholder="Kennwort">
</div>
</div>
<div class="form-group">
<div class="col-md-3"></div>
<div class="col-md-9">
<div class="checkbox">
<label>
<input type="checkbox" id="loginRememberMe"> Angemeldet bleiben </label>
</div>
</div>
</div>
<div class="form-group">
<div class="col-md-3"></div>
<div class="col-md-9">
</div>
</div>
</div>
</div>
<div class="modal-footer">
<button id="btnCloseLogin" class="btn btn-secondary" data-dismiss="modal" aria-hidden="true" type="button">Schließen</button>
<button id="loginSubmitButton" class="btn btn-primary noFadeDisabled">Anmeldung</button>
</div>
</div>
</div>
</div>
<!-- NOT LOGGED IN MODAL -->
<div class="modal fade" id="notLoggedIn" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<h3 id="ctl00_notLoggedInTitle" class="modal-title">Nicht angemeldet</h3>
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
</div>
<div class="modal-body">
<div class="form-horizontal" role="form">
<div class="form-group">
<span id="ctl00_notLoggedInText" class="col-lg-12 col-form-label" for="EmailBox">Für diese Aktion müssen Sie angemeldet sein.</span>
</div>
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-secondary" data-dismiss="modal">Ok</button>
</div>
</div>
</div>
</div>
<script src="/dist/js/portal/portalcommon.min.js?v=100.0.8928.40873.8dcac4db60db393"></script>
<script src="/Scripts/jquery.signalR-2.4.3.min.js"></script>
<script src="/signalr/hubs"></script>
<script>
var cookieEnabled = (navigator.cookieEnabled) ? true : false;
if (typeof navigator.cookieEnabled == "undefined" && !cookieEnabled) {
document.cookie = "testcookie";
cookieEnabled = (document.cookie.indexOf("testcookie") != -1) ? true : false;
}
if (!cookieEnabled) {
$('#loginMessage').html("<div class='alert alert-danger'><i class='toolsicon toolsicon-exclamation-triangle toolsicon-2x pull-left'></i>" + "Für die Anmeldung müssen Cookies erlaubt sein" + "</div>");
}
$('#btnForgotPasswordX, #btnCancelForgotPassword').on('click', function() {
$('#forgotPassMessage').empty();
});
</script>
<script src="/dist/js/portal/KbSearchBand.js?v=100.0.8928.40873.8dcac4db60db393"></script>
<script>
(function() {
var c = document.createElement('script');
c.type = 'text/javascript';
c.async = true;
c.src = "/ChatLink.ashx?id=chattab&config=14";
var s = document.getElementsByTagName('script')[0];
s.parentNode.insertBefore(c, s);
})();
</script>
<script type="text/javascript">
function smarterTrackWhosOn_TrackPage(a) {
a.TrackPage();
}
</script>
<script type="text/javascript" src="/ST.ashx?scriptonly=true"></script>
</form>
Text Content
NeinJa von SmarterTrack Live Chat is OFFLINE Deutsch * Arabicالعربية * Chinese (Simplified, China)中文 * Chinese (Traditional, Taiwan)中文 * Croatianhrvatski * Czechčeština * DutchNederlands * EnglishEnglish * English (United Kingdom)English * Frenchfrançais * French (Canada)français * GermanDeutsch * Hebrewעברית * Hungarianmagyar * Italianitaliano * Persianفارسی * Polishpolski * Portuguese (Brazil)português * Russianрусский * Spanishespañol * Thaiไทย * Startseite * Wissensdatenbank * Neuigkeiten * Tickets Welcome to VBuzzer™! Looking for adapter configuration guides? Click here! The below indicates the current VBuzzer™ Network and Service Status: * ALL VBUZZER SERVICES: OK PHONE SERVICES * Phone Services * Registrations: OK * Inbound Calls: OK * Outbound Calls: OK OTHER SERVICES * Billing Portal: OK * Real Softphone: OK * Support Portal: OK * Toll-Free: OK * User Portal: OK * Virtual Fax * Inbound: OK * Outbound: OK * Voicemail: OK * OLD** Proxy (vbuzzer.com): OK ** All customers should now be using the main VBuzzer™ proxy servers (sip1-on.vbuzzer.com) and their proper SIP device username/password details. Several notifications were sent to all customers, going back to March 2017, to update their device details. If you have not yet done so, and require assistance, simply contact support. Our sales and support hours (open 7 days a week, 365 days a year): Monday - Thursday:9:00 AM - 12:00 AM ESTFriday:9:00 AM - 9:00 PM ESTSaturday & Sunday:10:00 AM - 6:00 PM ESTHolidays:12:00 AM - 6:00 PM EST You can also obtain technical support by... * searching our online knowledge base for quick answers to your questions (use the Search the Portal option below) * calling us: 1-855-5-BUZZER (528-9937) (or view our contact page for other contact phone numbers), * using our online chat (click icon in bottom right of page), * opening a support ticket (click Tickets icon in top menu) VBuzzer.com User Portal PORTAL DURCHSUCHEN Suchen AKTUELLE NEUIGKEITEN NOV2021 New Canadian Area Codes are coming Phone numbers under existing area codes are in short supply. Making way for the growing number of telecommunication devices, more area codes are being introduced. Below is a list of new area... SEP2019 Scam Email SCAM EMAIL ALERT Scam / trojan emails, similar to the below have been circulating the internet. VBuzzer does not provide any email services and has not sent these emails. If you have received... MRZ2017 VoIP Much acquires the VBuzzer trademark and recurring subscriber base TORONTO, ON - March 1, 2017 - VoIP Much Phone Company Inc ("VoIP Much"), announced that it has acquired the VBuzzer trademark and recurring subscriber base from Softroute Corporation (Toronto, ON). © 2017-2023, VBUZZER™. All rights reserved. A proud part of the VoIP Much Phone Company. Help Desk Software Angetrieben von SmarterTrack Verwaltungsoberfläche × forgotPassLbl Username Abbrechen Reset-E-Mail senden MELDEN SIE SICH BITTE AN × Benutzername Kennwort Angemeldet bleiben Schließen Anmeldung NICHT ANGEMELDET × Für diese Aktion müssen Sie angemeldet sein. Ok