epicefm.ups.com
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URL:
https://epicefm.ups.com/se/0949B59424F73F2308DA1D575261578904/lang/en-US
Submission: On April 13 via manual from US — Scanned from DE
Submission: On April 13 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST /se/0949B59424F73F2308DA1D575261578904
<form class="form-horizontal" role="form" action="/se/0949B59424F73F2308DA1D575261578904" method="post" enctype="multipart/form-data" onsubmit="return ProcessPage();" novalidate="">
<script>
document.documentElement.className += " js";
</script>
<link rel="icon" href="https://epicefm.inside.ups.com/favicon.ico">
<div class="page-content page-bg-image page-bg-color theme theme-framed-banner">
<div class="banner accent1">
<div class="container-fluid frame">
<div class="row">
<div class="col-md-10 col-md-offset-1">
<h1 id="S1" class="section-heading"> How was your experience? </h1>
<p class="text-block" id="T4" tabindex="0">Thank you for participating in our customer experience survey. Please answer the following two questions.</p><!--Q6_START-->
<fieldset id="Q6_WRAPPER" class="question chooseone buttonscale">
<legend id="Q6_LEGEND" class="sr-only">
</legend><a id="Q6_HEADING" class="question-heading anchor"></a><span class="question-text">1. How likely would you be to recommend UPS to a friend or colleague?<vbr> <br></vbr></span>
<div id="Q6_Additional_Header" style="width: 425px;">
<div style="display: inline-block;width: 50px;text-align: center;font-family: Tahoma; font-size: 12px; font-color: #351d14; font-weight: normal;">Not at all likely</div>
<div style="float: right;display: inline-block;width: 60px;text-align: center;font-family: Tahoma; font-size: 12px; font-color: #351d14; font-weight: normal;">Extremely likely</div>
</div>
<div class="response-area mobile-vertical-layout" role="radiogroup" aria-labelledby="Q6_LEGEND">
<ol class="response-set">
<li id="Q6C1" class="response select-area"><input type="radio" name="Q6" value="1" id="Q6_1" role="radio" aria-checked="false"><label for="Q6_1" class="btn btn-default button-text" title="0">0</label>
<div id="Q6_Additional_Header_Top" ;="" div="" style="font-family: Tahoma; font-size: 12px; font-color: #351d14; font-weight: normal;"> Not at all likely</div>
</li>
<li id="Q6C2" class="response select-area"><input type="radio" name="Q6" value="2" id="Q6_2" role="radio" aria-checked="false"><label for="Q6_2" class="btn btn-default button-text" title="1">1</label></li>
<li id="Q6C3" class="response select-area"><input type="radio" name="Q6" value="3" id="Q6_3" role="radio" aria-checked="false"><label for="Q6_3" class="btn btn-default button-text" title="2">2</label></li>
<li id="Q6C4" class="response select-area"><input type="radio" name="Q6" value="4" id="Q6_4" role="radio" aria-checked="false"><label for="Q6_4" class="btn btn-default button-text" title="3">3</label></li>
<li id="Q6C5" class="response select-area"><input type="radio" name="Q6" value="5" id="Q6_5" role="radio" aria-checked="false"><label for="Q6_5" class="btn btn-default button-text" title="4">4</label></li>
<li id="Q6C6" class="response select-area"><input type="radio" name="Q6" value="6" id="Q6_6" role="radio" aria-checked="false"><label for="Q6_6" class="btn btn-default button-text" title="5">5</label></li>
<li id="Q6C7" class="response select-area"><input type="radio" name="Q6" value="7" id="Q6_7" role="radio" aria-checked="false"><label for="Q6_7" class="btn btn-default button-text" title="6">6</label></li>
<li id="Q6C8" class="response select-area"><input type="radio" name="Q6" value="8" id="Q6_8" role="radio" aria-checked="false"><label for="Q6_8" class="btn btn-default button-text" title="7">7</label></li>
<li id="Q6C9" class="response select-area"><input type="radio" name="Q6" value="9" id="Q6_9" role="radio" aria-checked="false"><label for="Q6_9" class="btn btn-default button-text" title="8">8</label></li>
<li id="Q6C10" class="response select-area"><input type="radio" name="Q6" value="10" id="Q6_10" role="radio" aria-checked="false"><label for="Q6_10" class="btn btn-default button-text" title="9">9</label></li>
<li id="Q6C11" class="response select-area"><input type="radio" name="Q6" value="11" id="Q6_11" role="radio" aria-checked="false"><label for="Q6_11" class="btn btn-default button-text" title="10">10</label>
<div id="Q6_Additional_Header_Down" ;="" div="" style="font-family: Tahoma; font-size: 12px; font-color: #351d14; font-weight: normal;"> Extremely likely</div>
</li>
</ol>
</div>
<script>
renderButtonScaleQuestion('Q6', '-1')
</script>
<div id="Q6ReqAns" tabindex="0" class="alert alert-danger validation-message" role="alert" style="display:none;"> Please answer the question before continuing. </div>
</fieldset><!--Q6_END-->
<script>
var id = 'Q6';
$(document).ready(function() {
var selector = '#' + id + '_WRAPPER .response-area';
var header = '#' + id + '_Additional_Header';
$(header).insertBefore($(selector));
$(selector + ' li').first().append($(header + '_Top'));
$(selector + ' li').last().append($(header + '_Down'));
});
</script>
<style>
#Q6_Additional_Header {
display: block;
}
#Q6_Additional_Header_Top,
#Q6_Additional_Header_Down {
display: none;
}
@media (max-width: 767px) {
#Q6_Additional_Header {
display: none;
}
.modern .question.chooseone.buttonscale .response-area.mobile-vertical-layout .response input[type="radio"]+label {
width: 45px;
display: inline-block;
margin: 0px;
text-align: center;
}
#Q6_Additional_Header_Top,
#Q6_Additional_Header_Down {
display: inline-block;
margin-left: 0px;
}
}
</style><!--Q7_START-->
<fieldset id="Q7_WRAPPER" class="question essay">
<legend id="Q7_LEGEND" class="sr-only">
<label for="Q7"></label>
</legend><a id="Q7_HEADING" class="question-heading anchor"></a><label for="Q7" class="question-text">Please let us know why you provided your score to question 1 in the text box below. </label>
<div class="response-set">
<div class="field-wrapper">
<textarea class="form-control" name="Q7" id="Q7" rows="3" role="textbox" aria-multiline="true" placeholder="Please do not include any personal or sensitive data"></textarea>
<div class="form-control-static">
<p id="Q7_CHARACTERSLEFTNOJS" class="character-counter text-right" tabindex="0" style="display: none;">Character limit: 1500.</p>
<p id="Q7_CHARACTERSLEFT" class="character-counter text-right" tabindex="0" style="">1500 characters left.</p>
<script>
essayCharactersCounter.showEssayCharactersCounter('Q7', 1500)
</script>
</div>
</div>
</div>
<div id="Q7CharactersMaxLength" tabindex="0" class="alert alert-danger validation-message" role="alert" style="display:none;"> No more than 1500 characters allowed (%2 entered). </div>
</fieldset><!--Q7_END-->
<!--Q4_START-->
<fieldset id="Q4_WRAPPER" class="question chooseone list">
<legend id="Q4_LEGEND" class="sr-only">
</legend><a id="Q4_HEADING" class="question-heading anchor"></a><span class="question-text">2. I would choose to interact with the same representative the next time I contact UPS.</span>
<div class="response-area" role="radiogroup" aria-labelledby="Q4_LEGEND">
<ol class="response-set">
<li id="Q4C1" class="response select-area"><input type="radio" name="Q4" value="1" id="Q4_1" role="radio" aria-checked="false"><label for="Q4_1" class="choice-text">1 - Strongly Disagree</label></li>
<li id="Q4C2" class="response select-area"><input type="radio" name="Q4" value="2" id="Q4_2" role="radio" aria-checked="false"><label for="Q4_2" class="choice-text">2 - Disagree</label></li>
<li id="Q4C3" class="response select-area"><input type="radio" name="Q4" value="3" id="Q4_3" role="radio" aria-checked="false"><label for="Q4_3" class="choice-text">3 - Neither Disagree or Agree</label></li>
<li id="Q4C4" class="response select-area"><input type="radio" name="Q4" value="4" id="Q4_4" role="radio" aria-checked="false"><label for="Q4_4" class="choice-text">4 - Agree</label></li>
<li id="Q4C5" class="response select-area"><input type="radio" name="Q4" value="5" id="Q4_5" role="radio" aria-checked="false"><label for="Q4_5" class="choice-text">5 - Strongly Agree</label></li>
</ol>
</div>
<div id="Q4ReqAns" tabindex="0" class="alert alert-danger validation-message" role="alert" style="display:none;"> Please answer the question before continuing. </div>
</fieldset><!--Q4_END-->
<!--Q5_START-->
<fieldset id="Q5_WRAPPER" class="question essay">
<legend id="Q5_LEGEND" class="sr-only">
<label for="Q5"></label>
</legend><a id="Q5_HEADING" class="question-heading anchor"></a><label for="Q5" class="question-text">Please let us know why you provided your score to question 2 in the text box below.</label>
<div class="response-set">
<div class="field-wrapper">
<textarea class="form-control" name="Q5" id="Q5" rows="3" role="textbox" aria-multiline="true" placeholder="Please do not include any personal or sensitive data"></textarea>
<div class="form-control-static">
<p id="Q5_CHARACTERSLEFTNOJS" class="character-counter text-right" tabindex="0" style="display: none;">Character limit: 1500.</p>
<p id="Q5_CHARACTERSLEFT" class="character-counter text-right" tabindex="0" style="">1500 characters left.</p>
<script>
essayCharactersCounter.showEssayCharactersCounter('Q5', 1500)
</script>
</div>
</div>
</div>
<div id="Q5CharactersMaxLength" tabindex="0" class="alert alert-danger validation-message" role="alert" style="display:none;"> No more than 1500 characters allowed (%2 entered). </div>
</fieldset><!--Q5_END-->
<input type="hidden" id="CurrentPageId" name="CurrentPageId" value="1"><input type="hidden" id="SurveyId" name="SurveyId" value="0949B59424F73F2308DA1D575261578904"><input type="hidden" id="SessionKey" name="SessionKey"
value="426b1f06-a691-4f42-981b-0be6ed74b595_1210388164">
</div>
</div>
<div class="row">
<div class="col-xs-6 col-xs-offset-3 col-md-4 col-md-offset-4">
</div>
</div>
<div class="row">
<div class="col-md-10 col-md-offset-1">
<p id="BA"><input id="BN" type="submit" name="submit" class="btn btn-primary button-text button-next" role="button" value="Submit Survey"></p>
</div>
</div>
<div class="row">
<div class="col-md-10 col-md-offset-1 text-center">
<small id="TL1" class="tagline perseus-link"> Powered by Verint: Publish your own <a href="https://www.verint.com/engagement/our-offerings/solutions/voice-of-the-customer/" target="_blank">web survey</a> today </small>
</div>
</div>
</div>
</div>
</div>
</form>Text Content
HOW WAS YOUR EXPERIENCE?
Thank you for participating in our customer experience survey. Please answer
the following two questions.
1. How likely would you be to recommend UPS to a friend or colleague?
Not at all likely
Extremely likely
1. 0
Not at all likely
2. 1
3. 2
4. 3
5. 4
6. 5
7. 6
8. 7
9. 8
10. 9
11. 10
Extremely likely
Please answer the question before continuing.
Please let us know why you provided your score to question 1 in the text box
below.
Character limit: 1500.
1500 characters left.
No more than 1500 characters allowed (%2 entered).
2. I would choose to interact with the same representative the next time I
contact UPS.
1. 1 - Strongly Disagree
2. 2 - Disagree
3. 3 - Neither Disagree or Agree
4. 4 - Agree
5. 5 - Strongly Agree
Please answer the question before continuing.
Please let us know why you provided your score to question 2 in the text box
below.
Character limit: 1500.
1500 characters left.
No more than 1500 characters allowed (%2 entered).
Powered by Verint: Publish your own web survey today