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Dermatologist recommended brand


UNDERSTAND YOUR SKIN NEEDS WITH SKIN360™

Neutrogena Skin360® helps you achieve your skin care goals! Simply scan your
face and answer a few questions for tips and suggested products to help support
your skin's vital functions and address your unique skin needs.

Get Started

We do not store any images taken with our scan. We are committed to providing a
secure and confidential experience for all users. Privacy policy

For the most accurate results, scan the QR code with your phone to complete the
experience. Standard data rates from your carrier may apply.




STEP 1:

Take a selfie to scan your face.


STEP 2:

Tell us about your skin and your goals.


STEP 3:

Review your results and products we think you'll like.

Get Started


FAQS


WHAT IS NEUTROGENA SKIN360®?



Skin360™ is a virtual skin analysis tool that helps you identify your skin goals
and then provides suggested products and tips to help you achieve your skin care
goals. After scanning your face, you receive scores across 6 skin attributes,
laddering up to your overall skin score. After identifying your top skin
concern, Skin360™ will suggest morning and evening products and key ingredients
specific to your skin goal. It can even suggest a tinted sunscreen matched to
your skin tone and helps you learn about environmental aggressors based on your
location that can also affect the health of your skin.


WHO SHOULD USE SKIN360™?



Short answer— everyone! Whether you're a skincare newbie or experienced pro,
there's something for everyone. There are lots of different ways to use the
web-based tool. You can use it to help identify areas of improvement for your
skin and find specific ingredients and products to help, to learn more about the
holistic health of your skin, and even use it to find alternative products for
your favorite out of stock or discontinued products. Our skin is constantly
changing, whether due to seasonal changes, lifestyle changes, hormonal changes,
or even stage of life. Neutrogena Skin360® is the perfect tool to help you find
the right products for all your skin needs.


IS MY FACIAL SCAN STORED?



No, we do not store your facial images. Once your scan is processed, it is
immediately deleted.


HOW ARE MY SCORES CALCULATED?



When you scan your face, Neutrogena Skin360® uses over 100,000 skin pixels to
analyze over 2,000 facial attributes. Your images are then compared to a
database of 10,000 images that have been graded and assessed by dermatologists
across ethnicities, skin types, and ages (from 7-70 years old) with more than 10
types of lighting to determine your scores. You'll receive scores across 6 skin
attributes, including an in-depth breakdown for clear skin, that reliably helps
identify your skin strengths as well as areas you may want to focus on
improving.


HOW LONG DOES THE SKIN ANALYSIS TAKE?



The skin assessment starts with a quick skin scan. You will take 3 selfies, one
looking straight on, and one from each side. After your scan is complete and you
view your scores, you can answer a few questions to see skin tips and products
you may like. The survey only takes a few minutes to complete. While the scan
and questions can be completed in less than 5 minutes, the full experience is
based on how much time you spend exploring the additional educational content
and products. You can purchase your suggested products from the Neutrogena®
website or at a later time from the Skin360™ email you'll receive.


CAN I SAVE MY RESULTS?



Since you don't need an account to use Neutrogena Skin360®, we aren't able to
save your results. However, you will receive an email with your top skin
concern, your scores, and your suggested products. Keep this email to compare
your scores over time or have easy access to repurchase your favorite products.


DO I HAVE TO DOWNLOAD AN APP TO USE THE TOOL?



You don't need an account or need to download an app to enjoy all the great
features of the Skin360™ web-based tool. We've made it as easy as possible to
use, you can access the web-tool either from your phone or computer. We do
however encourage you to use your phone to complete your scan since it provides
higher quality images and more accurate results.

Can't find what you're looking for?

See all FAQs
Contact Us

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