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Effective URL: https://www.forsta.com/
Submission: On December 18 via api from ES — Scanned from ES
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GET https://www.forsta.com/
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Skip to content * HX Platform * Back Platform overview Integrations Security Accessibility Gather Survey software Online panel management software Voice of Customer software Voice of Employee survey software Digital diaries & communities Online focus groups Social listening tools Behavioral & operational data Crowdsourcing Analyze Centralized data hub Text analytics software Voice sentiment analysis Exploratory analysis Visualize Data storytelling Effective reporting Mobile reporting Enterprise branding Industry benchmarks Act Mobile notifications Action workflow & alerts Management tracker Frontline innovation * Solutions * Back Solutions Experience Customer experience Employee experience survey software Customer journey analytics & mapping tools Brand experience insights software Customer testimonial software Local listing management Local landing pages Review management Market research Product development Market research survey software Qualitative research software Research Workflow Management Your role CX professional Insights lead EX professional Market research professional CMO * Services * Back Services Our services Client services Learning & enablement Participant management Technical assistance * Customers * Back Customers Featured stories eBay DHL Bupa Global Heathrow Airport The Football Association Pennymac Best Buy Avon B2B International Amadeus All case studies * Company * Back Company Company About Industry friends Partners Culture Forsta careers Leadership Legacy brands Awards Overview Events AIR Awards ACE Awards * Resources * Back Resources Resources Quantitative research Customer experience Data visualization Qualitative research Employee experience Focus groups Other Newsroom Blog Data sheet Case study Ebook Media Webinar Video Podcast * Search for: Show results Search * Book a project * Contact * Events * Login * EN * DE * Request a demo FORSTA * HX Platform * Back Platform overview Integrations Security Accessibility Gather Survey software Online panel management software Voice of Customer software Voice of Employee survey software Digital diaries & communities Online focus groups Social listening tools Behavioral & operational data Crowdsourcing Analyze Centralized data hub Text analytics software Voice sentiment analysis Exploratory analysis Visualize Data storytelling Effective reporting Mobile reporting Enterprise branding Industry benchmarks Act Mobile notifications Action workflow & alerts Management tracker Frontline innovation * Solutions * Back Solutions Experience Customer experience Employee experience survey software Customer journey analytics & mapping tools Brand experience insights software Customer testimonial software Local listing management Local landing pages Review management Market research Product development Market research survey software Qualitative research software Research Workflow Management Your role CX professional Insights lead EX professional Market research professional CMO * Services * Back Services Our services Client services Learning & enablement Participant management Technical assistance * Customers * Back Customers Featured stories eBay DHL Bupa Global Heathrow Airport The Football Association Pennymac Best Buy Avon B2B International Amadeus All case studies * Company * Back Company Company About Industry friends Partners Culture Forsta careers Leadership Legacy brands Awards Overview Events AIR Awards ACE Awards * Resources * Back Resources Resources Quantitative research Customer experience Data visualization Qualitative research Employee experience Focus groups Other Newsroom Blog Data sheet Case study Ebook Media Webinar Video Podcast * Request a demo Search for: Show results Search Menu * Search for: Show results Search * Book a project * Contact * Events * Login * EN * DE START UNDERSTANDING IN FULL COLOR Leader in Gartner® Magic Quadrant™ for Voice of the Customer Read More HUMAN EXPERIENCE (HX): A NEW ERA FOR EXPERIENCE & RESEARCH TECHNOLOGY Trusted by over 2,500 customers, in over 100 countries Play video Learn more Learn more MARKET RESEARCH Get to the top with the world’s number 1 market research technology platform. From sample and panel management, comprehensive surveying, advanced analytics, reporting, to data visualization and more. We’re here to help you deliver compelling research, to any requirement. Learn more EXPERIENCE Forsta HX is the ultimate Human Experience platform, to help you enhance customer, employee, patient, and local experience. Improve customer retention, drive revenue growth, and enhance operational efficiencies. Gather, analyze, visualize and act on insights, everywhere. Learn more News, Qualitative Research, Quantitative research CINT AND FORSTA FORM INDUSTRY-FIRST PARTNERSHIP TO DRIVE A REDUCTION IN SURVEY FRAUD Cint and Forsta form industry-first partnership to drive a reduction in survey fraud The integration of Forsta technology with Cint’s platform will eradicate nearly all ghost-completed surveys and improve quality CHICAGO – June 1, 2023 – Forsta, a leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced a first-of-its-kind partnership with Cint, a global technology leader in digital insights gathering, to fight survey fraud […] Read more Customer experience, News FORSTA ACQUIRES CROWDSOURCING AND INNOVATION PLATFORM HELLOIGNITE Forsta acquires crowdsourcing and innovation platform HelloIgnite ‘Companies can simultaneously strengthen CX and EX with Forsta Crowdsourcing, while MR Agencies can engage with consumers in a new way‘ NEW YORK – August 9, 2022 – Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced its acquisition […] Read more Customer experience, News FORSTA AND RIO SEO COMBINE TO PROVIDE TECHNOLOGY SOLUTIONS SPANNING THE ENTIRE CUSTOMER JOURNEY, FROM DISCOVERY TO PURCHASE TO BRAND REPUTATION & ADVOCACY Forsta and Rio SEO combine to provide technology solutions spanning the entire customer journey, from discovery to purchase to brand reputation & advocacy Newly merged business will power Local Experience (LX) solutions that bring together Local Marketing and Customer Experience (CX) technology NEW YORK – July 26, 2022 – Forsta, the global leader in customer experience (CX), employee […] Read more Webinar MAKE THE COMPLEX SIMPLE Make the complex simple Surveys with Forsta Plus are easy to create and deploy and deliver engaging respondent experiences. Learn more about our complete end-to-end solution for your survey projects, of any size and complexity. With Forsta Plus, you’ll get– Comprehensive design, deployment and delivery of your survey projects– Reliable management of all reporting requirements– […] Read more News PRESS GANEY ADVANCES TECHNOLOGY VIA ACQUISITION OF FORSTA, A GLOBAL LEADER IN MARKET RESEARCH, CUSTOMER EXPERIENCE AND EMPLOYEE EXPERIENCE Press Ganey advances technology via acquisition of Forsta,A global leader in Market Research, Customer Experience and Employee Experience Forsta, a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and investment to further accelerate product innovation BOSTON AND LONDON (April 27, 2022) — Press Ganey, renowned leader in patient, […] Read more Webinar TAKE YOUR REPORTING INTO THE FUTURE WITH FORSTA Take your reporting into the future with Forsta Who is Forsta? How did we get here? And where could you go with us? Our demo of Forsta Visualizations will give you a glimpse of how we can help you deliver reports 40% quicker. From easy-to-use online dashboards to exciting PowerPoints, we’re here to help you […] Read more White paper INTRODUCING THE FUTURE OF EXPERIENCE & RESEARCH TECHNOLOGY The future is human The future is human This paper is for anyone leading or drivingCustomer Experience, Insights or Research efforts. Treat me like a human I am not your consumer, your user, your respondent. I am not the sum of my clicks, likes and shares. I am not my purchase history, my demographics, my […] Read more Case study GIVING EBAY THE HUMAN TOUCH Giving eBay the human touch Tools used We gave eBay a way of combining hard data with face-to-face discussions. So they could relate better to the real people behind their sellers, bidders and buyers. The challenge How do you compete with the might of Amazon as a massive online market place? eBay knew customer experience was the key, but […] Read more Ebook DIVING DEEPER: CX ANALYTICS EXPLAINED Diving deeper: CX analytics explained Wouldn’t it be lovely if your business had a crystal ball that would tell you what the future holds and how to improve it? With that information, you could plan the most effective steps to drive revenue or beat out the competition. Unfortunately, there are no crystal balls in business. […] Read more THE FORSTA HX PLATFORM The most powerful, flexible, connected, and reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience (HX) is here. Gather If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. More information Analyze Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. More information Visualize Put your insights onscreen. Effortlessly. Forsta lets you easily craft all the presentations, reports, infographics and graphs you need. So you can deliver your data as a complete, compelling story. More information Act When the insights are in, make them count. Get the right information to the right people so they can take the right action. Use automation tools to make it instant and effortless. More information OUR CUSTOMERS Trusted by over 2,500 customers, in over 100 countries. Request a demo Case study PUTTING HEATHROW ON A FLIGHT PATH TO DISCOVERY Putting Heathrow on a flight path to discovery Tools used Deck creation Data repository Cross tabulation Infographic dashboards PowerPoint batch reporting Heathrow is Europe’s largest airport. And it collects a lot of information. It interviews 500,000 of the nearly 80 million passengers* who come through its gates every year. Analysing that much data might seem like an impossible […] Read more Webinar BEST BUY BUSINESS SUCCESS DESPITE THE GLOBAL PANDEMIC Best Buy business success despite the global pandemic Covid changed so many things in our world beginning in March 2020. Among them, it changed when we could leave our homes, where we went when we did, how we purchased what we needed to live, and how all this was delivered to us. In this webinar, we […] Read more REQUEST A DEMO STOP MAKING DECISIONS IN BLACK AND WHITE Learn more about our industry leading platform. Request a demo Contact us Forsta * HX Platform * Platform overview * Integrations * Industry friends * Security * Accessibility * Solutions * Customer experience * Employee experience * Product experience * Market insights * Customer journeys * Brand insights * Local landing pages * Services * Client services * Learning & enablement * Participant management * Technical assistance * Resources * Contact us * Resource library * News * Webinars * Facility locator * Book a project * Company * About * Partners * Careers * Customers * Culture * Leadership * Legacy brands * Awards Also of Interest * Voice of Customer (VOC) Software * Social Listening Tools * Survey software Copyright © 2023 Forsta * Cookies Settings * Legal * Terms of use * Privacy policy * Facebook * Twitter * LinkedIn By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. 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