Submitted URL: https://support.juul.com/
Effective URL: https://support.juul.com/hc/en-us
Submission: On July 26 via api from US

Summary

This website contacted 5 IPs in 1 countries across 6 domains to perform 14 HTTP transactions. The main IP is 104.16.51.111, located in United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is support.juul.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on July 8th 2019. Valid for: 3 months.
This is the only time support.juul.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 3 104.16.51.111 13335 (CLOUDFLAR...)
4 104.18.71.113 13335 (CLOUDFLAR...)
1 2606:4700:30:... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
14 5
Domain Requested by
3 support.juul.com 2 redirects
2 p14.zdassets.com support.juul.com
1 theme.zdassets.com support.juul.com
1 cdnjs.cloudflare.com support.juul.com
1 underscorejs.org support.juul.com
1 static.zdassets.com support.juul.com
0 juulus.zendesk.com Failed support.juul.com
0 assets.zendesk.com Failed support.juul.com
0 c.la4-c1-dfw.salesforceliveagent.com Failed support.juul.com
14 9

This site contains no links.

Subject Issuer Validity Valid
support.juul.co.uk
Let's Encrypt Authority X3
2019-07-08 -
2019-10-06
3 months crt.sh
*.zdassets.com
Sectigo RSA Domain Validation Secure Server CA
2019-06-25 -
2021-05-31
2 years crt.sh
sni.cloudflaressl.com
CloudFlare Inc ECC CA-2
2019-04-23 -
2020-04-23
a year crt.sh
ssl412106.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-03-02 -
2019-09-08
6 months crt.sh

This page contains 1 frames:

Primary Page: https://support.juul.com/hc/en-us
Frame ID: F15FC6B48B931EAB4A3DD4982BFDBB42
Requests: 14 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support.juul.com/ HTTP 301
    https://support.juul.com/hc HTTP 301
    https://support.juul.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

14
Requests

50 %
HTTPS

50 %
IPv6

6
Domains

9
Subdomains

5
IPs

1
Countries

70 kB
Transfer

264 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.juul.com/ HTTP 301
    https://support.juul.com/hc HTTP 301
    https://support.juul.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.juul.com/hc/
Redirect Chain
  • https://support.juul.com/
  • https://support.juul.com/hc
  • https://support.juul.com/hc/en-us
24 KB
6 KB
Document
General
Full URL
https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
5b35c24f6e4865b0873286b9fa54109cdfc15cf69cac1c2fc1d11fa77df04a1b
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.juul.com
:scheme
https
:path
/hc/en-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
accept-encoding
gzip, deflate, br
cookie
__cfduid=d9678479cda4d95717c2956c7b67ef77f1564132513; _zendesk_shared_session=-bVF5VEJOQ1E4NCtPYVhFcHFlbnZZNVk1WmNrOWNIL3VIODBWYk1vUktyNlVsUmV4bkIydHMwdXdlN29VQzdaTlA1VFBGcmlKSC92YXFZU0ZmY3lnSHZweHVlSVJvK0hkR0huQmVOUUhvV1JTV0xKV3YrM2I2dWQxVkQ2bmJSUDBXaHN6VGFHSndOei9EVlJqNXBoclJBPT0tLXNVYklPb3JBc1pWM0VneXRvSXBEUmc9PQ%3D%3D--da45bdf02f82794c89471d70a6b6d7400a37ae23; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTZlMzU3MmMzMGZlODRjNDY5YjcyMWJjYjU2ODIwYTEyBjsAVEkiDGFjY291bnQGOwBGaQPW0CNJIgpyb3V0ZQY7AEZpA8%2BRKkkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--3561216b1c176caed29f2a4e15f45b83c443604c; __cfruid=19bf543a7d06855b3813af7c2baf4863d9d28667-1564132514
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

status
200 200 OK
date
Fri, 26 Jul 2019 09:15:14 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod14
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
etag
W/"92cd5b9f91d15cdda61e2c9bd0be6536"
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-68594bc657-kmn5k
x-request-id
4fc3a30aa867c1a7-IAD
x-runtime
0.254206
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
server
cloudflare
cf-ray
4fc544957ded9bf1-AMS
content-encoding
br

Redirect headers

status
301 301 Moved Permanently
date
Fri, 26 Jul 2019 09:15:14 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod14, locale-redirect
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
location
https://support.juul.com/hc/en-us
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-68594bc657-xpnwt
x-request-id
4fc54305f90fc1e8-IAD
x-runtime
0.052431
protocol
HTTP/1.0
x-content-type-options
nosniff
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
4fc54494ad209bf1-AMS
application-f10bf79069ccb485e66c627058c1ae16.css
static.zdassets.com/hc/assets/
91 KB
22 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-f10bf79069ccb485e66c627058c1ae16.css
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
fc3e20cc364a0df635fdfe538835884d9efabb44b8cd6c3a00b907b68df78e2a
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

date
Fri, 26 Jul 2019 09:15:14 GMT
content-encoding
br
cf-cache-status
HIT
age
292
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
E08D6B2CFCCDFD35
x-amz-id-2
cJyzwX8IV4wDEE/uUFQoqAAkRTnuYwxNoLa4xyeRzUWr/1YMFsyHCgyHlpa5h6LLZv9AYUqXm1k=
last-modified
Mon, 01 Jul 2019 13:08:36 GMT
server
cloudflare
etag
W/"f10bf79069ccb485e66c627058c1ae16"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=678
x-amz-version-id
hMlj7oOfRNGTa9WaVbaEgcgfbuWmop5d
cf-ray
4fc54498fe7f727b-AMS
style.css
p14.zdassets.com/hc/theming_assets/2347222/360002525754/
72 KB
12 KB
Stylesheet
General
Full URL
https://p14.zdassets.com/hc/theming_assets/2347222/360002525754/style.css?digest=360330698753
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
fc70ca59884f5900581f47163d857f99096a1cc9a4ebc1b0b9c689113482aa65
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_css, pod:pod14
date
Fri, 26 Jul 2019 09:15:14 GMT
content-encoding
br
cf-cache-status
HIT
age
23655
cf-ray
4fc54497dd6c727b-AMS
status
200, 200 OK
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
4fb1c68ca854bddc-IAD
x-ua-compatible
IE=edge
x-runtime
0.031737
server
cloudflare
etag
W/"fc70ca59884f5900581f47163d857f99"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-68d6cb4fcd-wcps8
x-robots-tag
none, noarchive
jquery-c679166c1baf738bb62b9918a7a13fd4.js
static.zdassets.com/hc/assets/
0
0

underscore-min.js
underscorejs.org/
18 KB
7 KB
Script
General
Full URL
https://underscorejs.org/underscore-min.js
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:30::681c:b61 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
1bb03826b26326516a3f4c9a9b39f03e3000a4828f91a75e1dfc88c2269af5ed

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

x-fastly-request-id
4470d8680c5522f610ddaacb404fe888e9b4b833
date
Fri, 26 Jul 2019 09:15:14 GMT
via
1.1 varnish
cf-cache-status
HIT
age
92
x-cache
MISS
status
200
content-encoding
br
x-served-by
cache-fra19125-FRA
last-modified
Fri, 15 Jun 2018 19:28:25 GMT
server
cloudflare
x-github-request-id
2102:4FC3:1461457:1AECAD6:5CBF43D0
x-timer
S1556038611.478335,VS0,VE100
etag
W/"5b241359-4695"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
expires
Fri, 26 Jul 2019 13:15:14 GMT
cache-control
public, max-age=14400
cf-ray
4fc54497af182766-FRA
x-cache-hits
0
require.min.js
cdnjs.cloudflare.com/ajax/libs/require.js/2.3.6/
17 KB
6 KB
Script
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/require.js/2.3.6/require.min.js
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:c697 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
d5f10f852b112a514a19f2b778eef5d2d1307878757f0a24539c051831cefaf8
Security Headers
Name Value
Strict-Transport-Security max-age=15780000; includeSubDomains

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

date
Fri, 26 Jul 2019 09:15:14 GMT
content-encoding
br
cf-cache-status
HIT
age
8766441
cf-ray
4fc544975ec5d6f9-FRA
status
200
strict-transport-security
max-age=15780000; includeSubDomains
last-modified
Mon, 27 Aug 2018 06:15:48 GMT
server
cloudflare
etag
W/"5b839714-4455"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
expires
Wed, 15 Jul 2020 09:15:14 GMT
cache-control
public, max-age=30672000
timing-allow-origin
*
served-in-seconds
0.060
deployment.js
c.la4-c1-dfw.salesforceliveagent.com/content/g/js/45.0/
0
0

helpcenter.js
assets.zendesk.com/assets/apps/conditional_fields/latest/
0
0

script.js
p14.zdassets.com/hc/theming_assets/2347222/360002525754/
34 KB
7 KB
Script
General
Full URL
https://p14.zdassets.com/hc/theming_assets/2347222/360002525754/script.js?digest=360330698753
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2d11a4e3542b522b63c15bd9f6621de6c321806a811d551baae2a9874dca5ace
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_javascript, pod:pod14
date
Fri, 26 Jul 2019 09:15:14 GMT
content-encoding
br
cf-cache-status
HIT
age
23655
cf-ray
4fc54497dd6e727b-AMS
status
200, 200 OK
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
4fb1c68ca855bddc-IAD
x-ua-compatible
IE=edge
x-runtime
0.030134
server
cloudflare
etag
W/"2d11a4e3542b522b63c15bd9f6621de6"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-68d6cb4fcd-4f5kw
x-robots-tag
none, noarchive
6aae8ce36967837f706ac36deff4b753e43977a4.gif
theme.zdassets.com/theme_assets/2347222/
9 KB
10 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/2347222/6aae8ce36967837f706ac36deff4b753e43977a4.gif
Requested by
Host: support.juul.com
URL: https://support.juul.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ac4807c145beae393a101c9393a4e204e6ee1c8de026910bbe4b83320f8f0ede
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.juul.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Response headers

date
Fri, 26 Jul 2019 09:15:14 GMT
via
1.1 8d5e2b0d820cd39e27049c457199b684.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
74283
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
image/gif
content-length
9666
last-modified
Wed, 22 Aug 2018 20:47:17 GMT
server
cloudflare
etag
"e8da93f2c76336139e692ae3ad5ed635"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
HEAD, GET
x-amz-version-id
HFi6LZbjAhI.6zg4j91r9HuK5zSIcpKU
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
AMS50
accept-ranges
bytes
cf-ray
4fc54498fe80727b-AMS
x-amz-cf-id
cSJmjZbyVJNq2VBJFle9nQnLJl103FC1hhaiIqI47cFe5waoR382tA==
en-us-91d662d2ce386417e92b16722e8899da.js
static.zdassets.com/hc/assets/locales/
0
0

host.js
juulus.zendesk.com/auth/v2/
0
0

zendesk_pci_hc.v4.js
p14.zdassets.com/assets/
0
0

hc_enduser-77562af5cfc3c2f9cebec8bae59513d7.js
static.zdassets.com/hc/assets/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/jquery-c679166c1baf738bb62b9918a7a13fd4.js
Domain
c.la4-c1-dfw.salesforceliveagent.com
URL
https://c.la4-c1-dfw.salesforceliveagent.com/content/g/js/45.0/deployment.js
Domain
assets.zendesk.com
URL
https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/locales/en-us-91d662d2ce386417e92b16722e8899da.js
Domain
juulus.zendesk.com
URL
https://juulus.zendesk.com/auth/v2/host.js
Domain
p14.zdassets.com
URL
https://p14.zdassets.com/assets/zendesk_pci_hc.v4.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/hc_enduser-77562af5cfc3c2f9cebec8bae59513d7.js

Verdicts & Comments Add Verdict or Comment

3 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block