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Topics#SecurityFrage von Steve Early
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Steve Early (Novanta, Inc.) fragte in #Security
What Happened to Source IP in ID Verification History?
I have users all over the world with a wide range of IP addresses they use to
login from (traveling, working at home, in the office at customer sites etc.). I
used to be able to click on the "Identity Verification History" and see the
Source IP they are logging in from. I would then whitelist the IP addresses
where they frequently logged in from so they were not challenged every time they
try to log in. That field is now empty. You can include it in a View but it
displays no data.

 

Yes, I know users can and should set their browsers to not clear their cache
upon exit to avoid being challenged but some users forget, get new laptops, or
have other things going on. A suggestion to "whitelist all your IP addresses" is
not possible. I would have to whitelist the world. 

 

Is it just me or is everyone experiencing the same thing? Does anybody know why
the Source IP is no longer displayed on views from the Identity Verification
History? 
10. Nov. 2017, 15:46
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10. Nov. 2017, 15:46

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Steve Early (Novanta, Inc.)

Hi Ed - 

 

Thanks for the response. It looks like it just isn't populated anymore which is
a shame. The beauty of having it in a View was that you could sort on the IP
address to see the address that was challenging a user frequently.  I don't have
time to look up every user that was challenged to see what IP address they used
on the date of the challenge. 

 

This won't be a solution for everyone, but we are a FairWarning customer and I
found that I was able to write a FairWarning alert that is able to pull out the
Source IP somehow and summarize them so I can see where the users are having the
most trouble. This is a fairly expensive alternative to something that was free
and native to Salesforce not that long ago.
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15. Nov. 2017, 17:49
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15. Nov. 2017, 17:49

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