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Guide, Feedback, and Issue Reporting

Important service updates | OEM production delays Learn more

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Operations alert and response center


OPERATIONS ALERT AND RESPONSE CENTER

From weather emergencies to supply chain disruptions and more, Element Fleet has
you covered. We actively monitor emergencies and service interruptions so our
experts can help keep your fleet ahead of the pack.



Jump to

Petro-Canada network outage
OEM updates
Related resources
Fuel & maintenance shops
Petro-Canada network outage


UPDATE: PETRO-CANADA NETWORK OUTAGE



Suncor Energy, parent company to Petro-Canada, experienced a cyber security
incident causing an inability to make purchases at retail fuel stations using a
credit or debit card impacting Petro-Canada’s entire retail network. Cardlock
cards are not impacted. Suncor Energy is investigating and working to resolve
the incident.

Element recommends drivers continue leveraging our Supplier Locator to find
alternate fueling locations until the issue is resolved and plan their routes
accordingly.


ORIGINAL EQUIPMENT MANUFACTURERS (OEMS)



We continuously monitor vehicle supply chain volatility caused by residual
effects of the pandemic and update our clients with critical information as is
becomes available.  

 * Visit our Motor company information page for the latest OEM production
   updates and vehicle production start-ups and build-outs. 
 * For the most recent, direct-from-OEM information, visit their websites: 

GM | Ford | Stellantis | Toyota | Nissan | Kia | BMW | Subaru | Hyundai | Tesla


FUEL STATIONS AND MAINTENANCE SHOPS



Fleet drivers should use our Supplier Locator to find fuel stations and repair
shops in their area. In the event of natural disasters and other unforeseen
circumstances, fuel stations and maintenance shops may close or adjust their
hours. Check the last updated information under details. Those with updates over
24 hours old are likely not viable options. 


TRUCK & BUS REGULATION COMPLIANCE DEADLINE (U.S.)



Effective January 1, 2023, the California Air and Resource Board (CARB) will
require diesel trucks and buses in participating states and with a gross vehicle
weight rating (GVWR) greater than 14,000 pounds to reduce exhaust emissions by
meeting particulate matter (PM) filter requirements and upgrade to a 2010 or
newer engine model year (EMY). 

Element experts are here to help you plan for compliance with the CARB
regulation and identify truck classifications that could be impacted in your
fleet. 

Learn more about the truck and bus regulation.


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RELATED RESOURCES

OEM production updates

Read more

Start-ups and Build-outs

Read more

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