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MCDONALD’S AND GOOGLE CLOUD ANNOUNCE STRATEGIC PARTNERSHIP TO CONNECT LATEST
CLOUD TECHNOLOGY AND APPLY GENERATIVE AI SOLUTIONS ACROSS ITS RESTAURANTS
WORLDWIDE



December 06, 2023

CHICAGO, Ill and SUNNYVALE, Calif., December 6, 2023 – McDonald’s Corporation
and Google today announced plans for a new multi-year, global partnership to
connect Google Cloud technology across thousands of its restaurants worldwide.
This partnership is a significant step for McDonald’s in advancing its
restaurant technology platform to become the most sophisticated and productive
in the industry. McDonald’s plans to leverage a wide range of Google Cloud’s
hardware, data, and AI technologies to implement innovation faster and create
even better experiences for its customers, restaurant teams, and employees. 

“We see tremendous opportunity for growth in our digital business and our
partnership with Google Cloud allows us to capitalize on this by leveraging our
size and scale to build capabilities and implement solutions at unmatched
speeds,” said Brian Rice, McDonald’s Executive Vice President and Global Chief
Information Officer. “Connecting our restaurants worldwide to millions of
datapoints across our digital ecosystem means tools get sharper, models get
smarter, restaurants become easier to operate, and most importantly, the overall
experience for our customers and crew gets even better.”

As part of this partnership, McDonald’s will roll out significant advancements
to its restaurant and customer platforms – from its popular mobile app that
serves as the gateway for its 150 million member-strong and quickly expanding
loyalty program, to its thousands of self-service kiosks in restaurants
worldwide. With a consistent approach, McDonald’s expects to deploy innovations
with much greater speed and agility. McDonald’s will use edge computing from
Google Cloud to power these new platforms, bringing information storage and high
powered computing into individual restaurants.  

Google Distributed Cloud, a combined hardware and software offering, is planned
to be deployed to thousands of McDonald’s restaurants so they can leverage both
cloud-based software applications and their own software and AI solutions
locally on-site, as needed. With Google Cloud edge computing capabilities,
McDonald’s will be able to draw new insights into how equipment is performing,
enact solutions that reduce business disruptions, and diminish complexity for
crew so restaurant teams can focus on delivering amazing hospitality to
customers. McDonald’s will be the largest global foodservice retailer to use
Google Distributed Cloud’s new capabilities, with plans for thousands of
restaurants to begin receiving their hardware and software upgrades next year.

Through this new partnership, a dedicated Google Cloud team in Chicago will work
in close proximity to McDonald’s global innovation center, known as Speedee
Labs. Together, they’ll focus on applying generative AI across a number of key
business priorities to power exciting new experiences for crew and customers,
with McDonald’s unmatched convenience and value. 

“Through this wide-ranging partnership, Google Cloud will help McDonald’s seize
on new opportunities to transform its business and customer experiences,
empowering restaurants worldwide with the latest technologies for near-term
impact,” said Thomas Kurian, Google Cloud’s Chief Executive Officer. “Pairing
the iconic brand, size and scale of McDonald’s with Google Cloud’s deep history
in AI and technology innovation will redefine how this industry works and what
people expect when they dine out.”

 

About Google Cloud 
Google Cloud accelerates every organization's ability to digitally transform its
business and industry. We deliver enterprise-grade solutions that leverage
Google's cutting-edge technology, and tools that help developers build more
sustainably. Customers in more than 200 countries and territories turn to Google
Cloud as their trusted partner to enable growth and solve their most critical
business problems.

About McDonald’s 
McDonald’s is the world’s leading global foodservice retailer with over 40,000
locations in over 100 countries. Approximately 95% of McDonald’s restaurants
worldwide are owned and operated by independent local business owners.


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