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English
Country / Region United StatesUnited
Kingdom----------------------------AfghanistanAland
IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and
BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia,
Plurinational State ofBonaire Saint Eustatius and SabaBosnia and
HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei
DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman
IslandsCentral African RepublicChadChileMainland ChinaChristmas IslandCocos
(Keeling) IslandsColombiaComorosCongoCongo, Democratic Republic of theCook
IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'Ivoire, Republic
ofDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial
GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench
GuianaFrench PolynesiaFrench Southern
TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea
BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong
KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of
ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribati, Republic ofKorea,
Democratic People's Republic ofKorea, Republic ofKuwaitKyrgystanLaos, People's
Democratic Republic
ofLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedonia,
Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall
IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States
ofMoldova, Republic
ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana
IslandsNorwayOmanPakistanPalauPalestinian National AuthorityPanamaPapua New
GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto
RicoQatarReunionRomaniaRussian FederationRwandaSaint BarthelemySaint HelenaSaint
Kitts and NevisSaint LuciaSaint Martin (French)Saint Pierre and MiquelonSaint
Vincent and the GrenadinesSamoa, Independent State ofSan MarinoSao Tome
PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten
(Dutch)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the
South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan
MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania,
United Republic ofThailandTimor-Leste, Democratic Republic
ofTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos
IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited States Minor Outlying
IslandsUruguayUzbekistanVanuatuVatican City StateVenezuela, Bolivarian Republic
ofVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern
SaharaYemenZambiaZimbabwe
language EnglishSpanish / Español
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STAY WITH CONFIDENCE

COMMITMENT TO CLEAN

TRAVEL ADVISORIES

    




WHEN YOU’RE READY TO TRAVEL AGAIN, WE’LL BE READY TO WELCOME YOU




As the world adjusts to new travel norms and expectations, we’ve enhanced the
experience for you by redefining cleanliness and supporting your wellbeing
throughout your stay.  We have expanded our commitment to cleanliness by:

Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey



Using new science-led protocols and service measures by enhancing the IHG Way of
Clean



Implementing a global IHG Clean Promise with enhanced protocols



These strengthened procedures are designed to give you greater confidence and
hotel teams the protection needed.



Click here for our updated face covering policies.







IHG WAY OF CLEAN




We have a long-standing commitment to rigorous cleaning procedures and launched
our IHG Way of Clean program in 2015 – developed in partnership with Ecolab and
Diversey – both world leaders in hygiene and cleaning technologies and services.

This program has expanded to reflect the advice of regional and global health
authorities, including the World Health Organization, Centers for Disease
Control & Prevention, European Centre for Disease Prevention and Control, and
local public health authorities in markets around the world.

IHG Way of Clean already included deep cleaning with hospital-grade
disinfectants, and guests can expect to see evolved procedures throughout the
hotel, which may include:


 * Cleanliness information in hotels and on IHG Hotels & Resorts’s booking
   channels
 * Social distancing operating procedures
   
 * Guidance on the use of protective equipment as necessary by hotel colleagues
   

 * Updated colleague training and certification
 * Sanitizer stations at high-touch points throughout hotels




RECEPTION

Reduced contact at check-in, touchless transactions, front desk screens,
sanitizer stations, sanitized key-cards, paperless check-out.




GUEST ROOM

Reduction of in-room furnishings/high-touch items, new laundry protocols, and
the addition of in-room IHG Clean Promise cards.




FOOD AND BEVERAGE

Modified approach to buffets, banquets, room-service and catering.




MEET WITH CONFIDENCE

Our Meet with Confidence meetings and events solution provides an offering of
hybrid and in-person meetings with deep and more frequent cleaning of meeting
and event spaces. It also includes access to ample hand sanitizer stations,
socially distanced seating and meeting room layouts, guidance on management of
guest flow, and single-serve and pre-packaged meal options to meet your event
and meeting needs.




PUBLIC SPACES AND FACILITIES

Additional deep cleaning of high touch surfaces, social distancing signage,and
best practices for pools, fitness centers and lounges across our locations.



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With the IHG Clean Promise, guests are reassured that: Good isn’t good enough –
we’re committed to high levels of cleanliness. That means clean, well
maintained, clutter free rooms that meet our standards. If this isn’t what you
find when you check-in then we promise to make it right.




--------------------------------------------------------------------------------



IHG Way of Clean in the Greater China region will be subject to the details
on ihg.com/cleangcen.

Please note that Mr & Mrs Smith hotels are part of an IHG Rewards Program
collaboration and are not IHG branded hotels; accordingly, IHG Way of Clean and
the IHG Clean Promise do not apply to those properties. Mr & Mrs Smith hotels
follow separate health & safety standards.


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