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* Home
* Attend
* Registration & Pricing
* Why attend
* Who attends
* What’s on
* Hotels
* About us
* Programme
* 2024 Full programme
* Morning of young minds
* Watch 2023 highlights
* Speakers
* Speakers
* Advisory board
* Sponsor
* Why sponsor
* Sponsors & Partners
* Insights
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THE 2024 PROGRAMME
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Main Stage Boardroom - invite only Consumer Tech & Digital People & Wellbeing
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12 Mar 2024 13 Mar 2024
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* Main Stage
* Boardroom - invite only
* Consumer
* Tech & Digital
* People & Wellbeing
* Future Leaders
* Fringe Events - invite only
* 12 Mar 2024
* 13 Mar 2024
09:00
1. Welcome
Main Stage
5 mins
* Main Stage
Leaders from Retail Week and The Grocer will welcome you to LIVE 2024
Charlotte Hardie, Editor-in-Chief - Retail Week
Adam Leyland, Editor-In-Chief - The Grocer
09:05
1. Keynote - John Boumphrey, UK Country Manager, Amazon
Main Stage
20 mins
* Main Stage
* Future Leaders
From drones to healthcare, from AI to sustainable packaging, Amazon is
committed to being at the forefront of our retail future.
John Boumphrey, UK Country Manager - Amazon
09:25
1. The industry debate: the big issues facing the health of UK retail
Main Stage
20 mins
* Main Stage
Business rates, retail crime, planning policy… the headwinds facing the
industry are real, and the list goes on.
Andy Higginson, Chair - JD Sports
Sally Elliott, Co-leader of Global Retail Practice - Spencer Stuart
09:45
1. The M Word: How Boots and Gen M are opening up the menopause conversation
Main Stage
30 mins
* Main Stage
There are more than 15m women in the UK who are currently in menopause and
yet their needs are overlooked and underserved.
Sponsored by GenM
Heather Jackson, Founder - GenM
Pete Markey, UK Chief Marketing Officer - Boots
10:35
1. Beyond quotas: recruiting and retaining diverse talent
People & Wellbeing Stage
20 mins
* People & Wellbeing
* Future Leaders
Diversity of thought positively impacts the success of a business. Employers
want to hire the best person for the job, and candidates want to get the job
on merit. How can you specifically recruit people from diverse backgrounds
without straying into a territory where you're hiring to fill quotas?
Karen Orton, Founder - Scoutess
2. Secret brand: back by popular demand
Consumer Stage
20 mins
* Consumer
Last year the crowd went wild for the speaker from this brand so we have
invited them back to give us more insight, more inspiration and a
presentation to remember. All will be revealed soon…
3. The AI-fuelled stores of the future
Tech & Digital Stage
20 mins
* Tech & Digital
Retail is entering a new frontier of in-store technology. Computer vision –
an AI subset that processes and interprets visual data – could revolutionise
the way retailers run their stores.
Sponsored by BeMyEye
Anna Maraga, Head of R&D - Mira
4. The big debate: What does the 2024 economy have in store?
Boardroom - invite only
20 mins
* Boardroom - invite only
The future of the UK's lacklustre economy is the question dominating every
business leader's thoughts.
Lisa Byfield- Green, Director of Insights - Retail Week
Stephen Robertson, Chair - Timpson and Retail Economics
Martina Bozadzhieva, Director for Macro & Investor Services - Oxford
Economics
11:00
1. Lessons from luxury: what can the UK high street learn?
Consumer Stage
30 mins
* Consumer
The ever-resilient luxury sector often leads the way in retail best
practice; be it customer experience, brand building, driving loyalty or
perhaps less known, their sustainability strategies.
Alexis Maule, Former Managing Director - Reformation
Henrietta Rix, Co-founder - Rixo
Julian Beer, Store Director - Liberty
2. Retail Trends 2024: the economy, the resilient consumer and how to stay
ahead
Boardroom - invite only
30 mins
* Boardroom - invite only
Economic changes, geo-political tension, fluctuating prices; 2023 was a year
of consumer resiliency.
Rupert Naylor, Senior Vice President, Data & Services - Mastercard
3. The productivity problem: how can retailers and FMCG brands solve it?
Tech & Digital Stage
30 mins
* Tech & Digital
* Future Leaders
Sustainable growth continues to hinge on productivity. But with an
unpredictable cost base, talent retention challenges, and constrained
budgets, improving productivity can seem like an uphill struggle. This
session explores the current pinch points in productivity, and where
progress is being made, and how to identify gaps where brands can drive
productivity harder.
Sponsored by Zebra
David Lancefield, Director of Software Solutions Sales EMEA - Zebra
Technologies
Charlie Field, People Director - Operations - Morrisons
Peter Finegan, Head of Retail Operations - Waitrose
David Pardoe, Head of Profit Protection - The Works
4. Why work/life balance helps balance the books
People & Wellbeing Stage
30 mins
* People & Wellbeing
4-day working week? Or compulsory 5 days in the office? Do your colleagues
have true flexibility or is there a culture of burn-out? And how do ensure
optimum flexibility and work/life balance when you have businesses that are
reliant on shift work, stores, factories and DCs?
Kate Seljeflot, Chief People Officer - Kingfisher
Megan Van Someren, Chief Commercial Officer - Jamie Oliver Group
Petrina Carmody, Chief Change Officer - Great Place To Work
11:35
1. Listen and learn: the quest to rid the world of food allergies
People & Wellbeing Stage
25 mins
* People & Wellbeing
Food allergy is the fastest growing disease in the world, with an estimated
250 million people suffering, and the list of allergens to previously
harmless foodstuffs is also increasing.
Nadim Ednan-Laperouse OBE, Trustee - The Natasha Allergy Research Foundation
Tanya Ednan-Laperouse OBE, Trustee - The Natasha Allergy Research Foundation
2. Retail media: Why 1st party data could transform your revenue potential
Consumer Stage
25 mins
* Consumer
New high-margin revenue streams? What's not to like? With predictions that
the retail media market will outgrow TV advertising revenue by 2028, this
session gives the retail media lowdown. What does an optimum retail media
roll-out look like? Which retailers are most suited to this growth
opportunity, what are the pitfalls to avoid, and why is a strong-first party
data strategy is central to its success?
Sponsored by Mirakl
Elton Ollerhead, Director - Asos Media Group (AMG)
Matt Purt, Founder - Secret Sales
Anne Kelley, VP Product Marketing - Mirakl
3. Unleashing AI into your business: the conversational economy
Boardroom - invite only
25 mins
* Boardroom - invite only
Real-time, personalised conversations have always been the cornerstone of
great customer interactions… except now they can be carried out by
generative AI.
Sponsored by Cognizant
David Fearne, Global Head of Generative AI - Cognizant
Crispin Lowery, General Manager Retail and Consumer Goods EMEA - Microsoft
4. Will AI really take over your world?
Tech & Digital Stage
25 mins
* Tech & Digital
* Future Leaders
With the rise of automation and use of AI in the retail industry, from
source to store there's widespread concern about the potential impact on job
security.
Sponsored by Upp
Drew Smith, CEO and Cofounder - Upp
12:05
1. Why creativity is key to productivity. Unlock your imagination, whatever
your role
Main Stage
25 mins
* Main Stage
* Future Leaders
It's time to stop separating the creatives. Everyone can access the brain's
right hemisphere and it's essential in all walks of work life - be it
problem solving, strategic thinking, business transformation or inspiring
your teams.
Matt Edmondson, Radio 1 DJ and Boardgame Inventor - Asmodee
12:30
1. Leaders Lunch
Park Suite 3-5 - invite only
60 mins
* Fringe Events - invite only
2. Lunch and Learn: AI - seeing past the hype to real value
Park Suite 6-7 - invite only
60 mins
* Fringe Events - invite only
AI is the tech talking point of the industry, but with so many potential
applications through the front, middle and back of the business it is hard
for leaders to get their heads around.
13:30
1. Driving social impact: purpose-driven projects for true gain
Main Stage
25 mins
* Main Stage
* Future Leaders
Social impact helps create lasting relationships within the communities your
brand serves
Danielle St James, CEO - Notaphase
13:55
1. Sustainability strategies with impact
Main Stage
30 mins
* Main Stage
* Future Leaders
Coca-Cola Europacific Partners debate what it takes to create and deliver a
truly meaningful sustainability strategy
Sponsored by Coca-Cola Europacific Partners
Julian Hunt, GB VP Public Affairs, Communications and Sustainability - CCEP
14:45
1. How can industry tackle the rising abuse of shopworkers?
People & Wellbeing Stage
25 mins
* People & Wellbeing
As Tesco calls for a change in the law to protect its staff, what is the
solution to the rising levels of abuse and violence levelled against retail
workers?
Cliff Lee, Director of Wellbeing Services - The Retail Trust
James Lowman, CEO - Association of Convenience Stores
Rab Donnelly, Regional secretary for southern England - Usdaw
Karen Warwick, Global Mobility & Convenience Security Senior Manager - BP
2. Sustainability spotlight: is there really such a thing as a Green Grocer?
Consumer Stage
25 mins
* Consumer
How green can a retailer really be? In this panel, we lift the lid on the
realities of sustainable supermarkets and lays bare the myths and
possibilities of what it takes to become a true 'green grocer'.
Sponsored by Ortus Energy
Hugo Lynch, sustainability lead - Abel and Cole
Harriet Lamb, CEO - WRAP
Alistair Booth, CEO - Ortus Energy
Georgina Read, Strategic Marketing Director - Mobilize Power Solutions
division of Renault Group
3. The biggest food tech and science innovations set to disrupt the industry
Tech & Digital Stage
25 mins
* Tech & Digital
From cultivated meat to 3D steaks, from plant-based fats to vertical farms,
the global food tech sector is making rapid strides forward in the move
toward next-gen products, ingredients and processes.
Kate Hofman, Founder - GrowUp Farms
4. The Post Office: Notes on a scandal
Boardroom - invite only
25 mins
* Boardroom - invite only
It's the corporate scandal that remained in the relative shadows for 25
years…
Rebecca Thomson, Freelance Journalist
Chris Hodge, Director - Governance Perspective
Sarah Last, Founder and Business Psychologist - The Work Psychologists
Julian Burnett, Founder - Quercus Advisors
15:00
1. Does retail drive social mobility? A think tank with the BRC.
Fringe Events - invite only
45 mins
* Fringe Events - invite only
It's often said that the path from shop floor to boardroom is open to anyone
from any background, but how true is this?
15:15
1. Becoming Very good: why the Very Group's digital transformation investment
is paying off
Tech & Digital Stage
25 mins
* Tech & Digital
Very is good, but it wants to be Very good. To do it, it's overhauling the
business; new ways of working, new processes, new capabilities to become a
truly customer-centric business. Then follows re-platforming most of its
systems which it says will deliver one of the most comprehensive retail
transformations of its kind.
Ben Fletcher, Chief Financial Officer - Very Group
Paul Hornby, Digital Customer Experience Director - The Very Group
2. How to Make Refill Work
Boardroom - invite only
25 mins
* Boardroom - invite only
There have been numerous attempts to make refill work. But for a variety of
reasons (lack of scalability, hygiene, food safety, shelf-life, in-house
training, logistics) trials have been inconclusive at best and at worst a
spectacular failure. But experts still believe it can work with further
development. We’ll be talking to them in this panel debate.
Sebastian Munden, Chair - WRAP
Matt Kennedy, Founder and CEO - AGAIN
Helen Clements, Director - Go Unpackaged
Sam Higginson, Head of Food Technology - M&S
3. Social mobility: Shaping the futures of young people in retail and FMCG
People & Wellbeing Stage
25 mins
* People & Wellbeing
* Future Leaders
Talent is equally distributed, opportunities are not. Businesses have a
societal responsibility to ensure they are doing more to help
underprivileged young people find employment and thrive in the workplace.
The benefits are far-reaching, for individuals, colleagues, communities and
business performance. We discuss strategies, business benefits, success
stories, and challenges in focusing on improving socio-economic diversity in
organisations.
Parminder Kholi, Senior Vice President Europe, Middle East & Africa -
Shell/The Social Mobility Commission
Paul Gerrard, Campaign and Public Affairs Director - Co-op
4. Sustainability spotlight: How retailers are adding value to pre-loved
Consumer Stage
25 mins
* Consumer
The ‘pre-loved' market is evolving. Since 2021, Depop users have given a
second life to 25 million items that already existed.
Rachael Franklin, Sustainability Lead - River Island
Lucy Peacock, Head of Pre-loved - eBay
Maria Chenoweth, Co-Founder - Charity Super.Mkt
Justine Porterie, Director of Sustainability and DEI - Depop
15:45
1. AI + People in Leadership: Striking the balance
Boardroom - invite only
25 mins
* Boardroom - invite only
Humans bring EQ and a moral compass and intuition.
2. Retail therapy: measuring your wellbeing strategy
People & Wellbeing Stage
25 mins
* People & Wellbeing
Are the yoga classes you're offering your office workers every Wednesday
having any effect? Is the mental health helpline you've provided for your
in-store staff being used?
Chris Brook-Carter, CEO - The Retail Trust
Dhavani Bishop, Head of Group Colleague Health & Wellbeing - Tesco
Clare Wright, Former Chief People Officer - Jardine Motors
Andrew Jurd, Head of Retail HR - Next
3. Social commerce 101: demystifying live shopping
Tech & Digital Stage
25 mins
* Tech & Digital
The #instamademebuyit trend is far from a fad. Social commerce is one of the
fastest-growing revenue opportunities in retail, and social channels'
lucrative live shopping capabilities enables businesses to forge deeper
connections with consumers. In this session we will not only unpick how
retailers are realising the benefits of consumers' 'see now, buy now'
mentality on their social channels, we will witness it happen, LIVE.
Marcus King, Founder - Red Dot Live
Macdara Duncan, Director - Sprii
4. Sustainability spotlight: The Disruptors; sustainable brands to make you sit
up and listen
Consumer Stage
25 mins
* Consumer
The sustainability challenge is real. Balancing sustainability goals with
commerciality is an ongoing challenge for all businesses. As leaders grapple
with doing the right thing for the planet and meeting critical sustainable
targets, we hear from three brands with a sustainable purpose at their
heart, as we explore the challenges and rewards of driving a sustainable
agenda.
Johan Munck, CEO - Polarn O Pyret
Sibbe Kroll, Head of Sustainability - Bloom and Wild
Anna Bance, Founder - Girl Meets Dress
Rosie Goddard, Head of Marketing - Milliways
16:15
1. Google retail clients are already leveraging AI. Is your business prepared
to compete?
Main Stage
30 mins
* Main Stage
Google is at the forefront of the AI revolution and its groundbreaking
Gemini language models are driving innovation and shaping the future of
retail. Now is the time to not only get on board but get ahead.
Sponsored by Google
Sophie Neary, Managing Director - Retail and FMCG - Google UKI
Alex Rutter, Director of Retail, Consumer Goods and Travel - Google Cloud
UKI
16:45
1. Matt Hood, Co-op’s Food Managing Director: ‘What I’ve learnt about how to
reap the benefits of recognising what makes you special’
Main Stage
20 mins
* Main Stage
Why is it important to know what makes you special? And once you know what
it is, why should you celebrate it and use it to your advantage?
Matt Hood, Managing Director - Co-Op Food
17:10
1. LIVE 2024 Networking Drinks Reception
60 mins
Join us as we raise a glass to the end of a day of great content.
09:00
1. Young minds: Think you understand influencers? Think again.
Main Stage
25 mins
* Main Stage
* Future Leaders
Love it or loathe it, the modern-day influencer has changed the retail
landscape. Dismissed by some critics as vacuous, self-obsessed, and
inauthentic, applauded by others for their ability to build huge and loyal
communities with whom they truly resonate.
Jeremy Lynch, Influencer
Tyreece Nye, Influencer
Jessie Yendle, Influencer
09:25
1. Young minds: The future of loyalty; what young consumers want
Main Stage
25 mins
* Main Stage
* Future Leaders
Attentions are quickly turned amongst the swipe-ready generations. They want
newness, creativity, immediacy, community. But it's also possible to win
their hearts and minds and earn their loyalty. Get inside their minds and
learn what makes them steadfast, from personalisation to product, from
social media to seamless shopping.
Renee Fraser Shepherd, CEO - Sloobie
Hugh Hamilton-Green, Co-Founder - ELEAT
Alex Smith, Head of Wellbeing, Earning and Learning - UNiDays
09:50
1. Young minds: Creating youth-led and youth-shaped workplace cultures
Main Stage
25 mins
* Main Stage
* Future Leaders
Understanding what younger generations want from a workplace is essential
future-proofing. Senior leaders risk subconsciously projecting their view of
what a company culture should look like to the point where they become
unattractive to work for and irrelevant. From flexibility to purpose,
technology to leadership, a business needs to be run with young talent in
mind.
Yas Gautama, Student of Buying and Merchandising - Fashion Retail Academy
Vida Raz, Student of Business Management for Fashion - Fashion Retail
Academy
10:15
1. Young minds: Humanity in leadership
Main Stage
25 mins
* Main Stage
* Future Leaders
Progressive leadership requires challenging the status quo, setting a
vision, and understanding and directing with empathy.
Jenna Meek, CEO and Co Founder - REFY
10:45
1. How can retail increase biodiversity? A think tank with the BRC.
Fringe Events - invite only
45 mins
* Fringe Events - invite only
While the need to report progress to achieving net zero carbon emissions is
well established, retailers face a new and complex challenge of reporting
how they are reducing their impact on nature and biodiversity.
Sponsored by BRC
11:00
1. Behind the hype of unified commerce
Tech & Digital Stage
25 mins
* Tech & Digital
* Future Leaders
Multichannel, then omnichannel, now unified commerce. It might sound like
another buzz word, but don't ignore it. This session explores why unified
commerce claims to be different. Join us as we unpick how retailers need to
bring all aspects of their brand under one umbrella to create a genuinely
customer-centric retail proposition.
Andrew Xeni, Founder and Chairman - Nobody's Child
Tracey Verghese, Trading Director - White Stuff
Rob Feldmann, CEO - BrandAlley
Matt Walburn, Ecommerce and Customer Director - A.S. Watson UK (Superdrug &
Savers)
2. Brand building; strategy, science and secret formulas
Consumer Stage
25 mins
* Consumer
Brand building is still often seen as of lesser importance than sales, as it
can be easy to get caught up in short-term thinking
Sponsored by Nepa
Arieta Mujay, Former Brand Director - Sephora
Ruchika Kalra, Brand Director - Lastminute.com
Andrea Goeres, Consumer & Shopper Insights Director - Nepa
3. Why DIY behemoth, Kingfisher, is investing in every colleague becoming an
ally
People & Wellbeing Stage
25 mins
* People & Wellbeing
Being an ally to marginalised groups is no longer an optional soft skill in
retail but something everyone working in the sector needs to engage in. But
how does a business strike the balance between empowering people to use
their own voices and privileges to amplify issues while also teaching them
to listen quietly when necessary?
Melissa King, Inclusion and Diversity Lead - Kingfisher
11:30
1. It's all in the process: how to win in the era of permacrisis
Tech & Digital Stage
25 mins
* Tech & Digital
When it comes to supply chain, times are tough. And with countless external
influences, from tensions in the Red Sea to post-Brexit bureaucracy
threatening to tip the scales, how can retailers take back control? We
discuss how efficiencies hold the key to streamlining your supply chains
with exclusive insights from an industry expert and leading retailer soon to
be announced.
Sponsored by Celonis
Chris Schettler, Product Manager - Celonis
2. Panel: Putting the I in D&I
People & Wellbeing Stage
25 mins
* People & Wellbeing
* Future Leaders
Diversity is long proven to drive more creativity, more innovation, happier
teams, more sales, and more financially sustainable businesses.
Mark Webb, Board member and Public Speaker - Reflect Agency
Lee Reavill, LGBTQ+ Consultant - Your D&I
Sharlene John, Head of Recruitment - Selfridges
3. Strategy spotlight: The stores of tomorrow
Consumer Stage
25 mins
* Consumer
The physical store is undergoing a reincarnation. The humble high street
shop has evolved beyond recognition and, as consumers continue to seek human
interaction, the joy to be found in bricks and mortar is alive and well. But
to succeed, stores need to be futureproofed. The future hinges on blending
real-life with digital, offering unforgettable experiences and impressive
levels of personalisation, all with the customer front and centre of every
decision. Hear from the very best brands on how they're offering brand
immersion and multisensory experiences. We will explore: How retailers are
creating seamless unified experiences Where tech is proving transformational
and how to invest for a return Ensuring gimickless-experiences that drive
loyalty and sales Why location is also key and how to find the best places
for new concept launches
Joanne Hayward, Vice President of Convenience, Europe - BP
Asif Aziz, Retail Director - EE
Bhavani Parmar, Head of Digital Design - Charlotte Tilbury
12:00
1. Future Leaders: Perfecting the art of the 1 to 1
People & Wellbeing Stage
25 mins
* People & Wellbeing
* Future Leaders
Done well, they're vital check-ins with your line managers and your direct
reports; a way to ensure bosses lead with a light touch; motivating with an
awareness of priorities, aligning workloads to a bigger vision, resulting in
individuals feeling empowered. Done badly they be a thing of dread and morph
into a negative scrutiny of to-do lists and challenges.
Tara Chandra, Co-founder - Here We Flo
Courtney Rogers, Founder and Managing Director - CIJ Group
Sophie Trueman, Managing Director - Too Good To Go
2. How to achieve game-changing retail and FMCG collaboration
Consumer Stage
25 mins
* Consumer
With consumer life increasingly lived online, and digital impacting in-store
experiences too, retailers and FMCGs have a wealth of omni-channel customer
data at their fingertips.
Sponsored by LiveRamp
James Damaa, Global Strategic Data Capability - Costa Coffee
Oliver Klander, Head of CPG - LiveRamp
Dean Harris, Head of Co-op Media Network - The Co-op
3. Levelling up through gamification - where can brands win in the virtual
space?
Tech & Digital Stage
25 mins
* Tech & Digital
The metaverse and NFTs swiftly came and went, with only a handful of fmcg
brands investing in the space, with varying levels of success. However,
there remains significant opportunity within the digital space for brands to
build both presence and sales, particularly within gamification. But what
does this look like and how easy is it for brands to play and win?
Simonas Sturys, Head of Marketing - Nordcurrent
Luke Spall, Lead - Lush Lens
Paul Birkhead, Creative Director and Co Founder - syn.
12:25
1. Future Leaders Lunch
Park Suite 6-7 - invite only
60 mins
* Future Leaders
* Fringe Events - invite only
Join us for lunch and get to know your ambassador and Future Leaders peers
over food.
2. Lunch and Learn: Demystifying AI and the future of CX
City Room 11
60 mins
* Fringe Events - invite only
Artificial intelligence has gone from the topic generating the most industry
chatter where a few exploratory trials were generating headlines, to many
retailers now exploring its various applications.
13:25
1. Future Leaders: Harnessing your inner potential
People & Wellbeing Stage
20 mins
* People & Wellbeing
* Future Leaders
Although there is no sure-fire formula for personal success there are
certain steps you can take to maximise your potential. Career and life coach
Russell Amerasekera, founder of Pearls and Poison, has coached many a
high-profile individual including the late Jacqueline Gold, and so knows
what it takes to triumph.
Russell Amerasekera, Coach - Pearls and Poison
2. Unlocking retail resurgence: TikTok, a growth engine for retailers
Tech & Digital Stage
20 mins
* Tech & Digital
Economic stagnation, consumer pessimism, low growth: with all these
challenges to the retail sector it has never been more important for
businesses to invest in the environments where people are discovering brands
and products to support their entire channel strategy.
Paul Mears, Group Vertical Director, Retail and eCommerce - TikTok
3. What is the future of rapid delivery?
Consumer Stage
20 mins
* Consumer
In a world where immediacy is becoming the norm, what more can be done for
businesses to navigate the opportunity the rapid delivery offers? After
seeing a huge take-up during the global pandemic, join us as we explore how
the offering can provide a long-term solution for both retailers and
consumers.
Sponsored by Uber
Alex Troughton, GM, Grocery & Retail, UK - Uber
13:50
1. Is the glass ceiling no more?
People & Wellbeing Stage
25 mins
* People & Wellbeing
* Future Leaders
Some retailers and suppliers have made huge progress in terms of diversity &
inclusion. But by no means all. In this panel we'll talk to the new
generation of women who are breaking the glass ceiling, and to the companies
that have supported them, and discuss how further progress can be made.
Amie Burke, Diversity and Inclusion Lead - Institute of Grocery Distribution
Thea Alexander, CEO - Young Foodies
Edna Otieno, HR Director - Diageo
2. Social influencers are the new FMCG challenger brands
Tech & Digital Stage
25 mins
* Tech & Digital
The continued rise of social media personalities and celebrities has allowed
a selection of globally popular names to launch food and drink brands with
almost immediate success. From Prime to MrBeast, these products are shaking
up traditional categories and causing a storm in outlets as consumers
scrabble to buy.
Rak Giraudy, Former Senior Brand Director - Hypebeast
Jaime Laing, Co-Founder - Candy Kittens
Ryan Sasaki, Chief Product Officer - Dash Hudson
3. The survival guide for disruptors in a cost of living crisis
Consumer Stage
25 mins
* Consumer
All brands face significant challenges when it comes to retaining loyalty
during a cost-of-living crisis, as cash-strapped consumers switch to cheaper
own label alternatives.
Kristal Baker, Founder - Luxwells
Joanna Jensen, Founder - Child's Farm
Victoria Jenkins, Founder - Unhidden
14:30
1. What is the global economy doing to consumer behaviour?
Main Stage
25 mins
* Main Stage
From high interest rates to fluctuating prices, the global economy has been
in three years of turmoil prompting consumers to judiciously prioritise
their spend. But with consumer behaviour so fundamentally altered by this
time, what will they want from retailers and brands moving forward?
Sponsored by Mastercard
Jenique McNaught, Senior Principal, Advisors Business Development -
Mastercard
14:55
1. Inside the mind of a CEO
Main Stage
25 mins
* Main Stage
* Future Leaders
Ever wondered what is keeping our most senior leaders up at night? Want to
know what's on their to do list? And what they see being a focus in the
future?
Jo Whitfield, CEO - Matalan
Chirag Patel, CEO - Pentland Brands (Berghaus, ellesse, Speedo, Lacoste and
more)
Sam Perkins, CEO - Loaf
Leanne Cahill, CEO - Bravissimo
15:20
1. A fireside chat with Primark’s CEO, Paul Marchant
Main Stage
20 mins
* Main Stage
* Future Leaders
It's the fashion success story that refuses to stand still; range
expansions, partnerships, tentative steps towards a multichannel offer, and
global ambitions. What's next for the fashion behemoth?
Paul Marchant, CEO - Primark
15:40
1. Closing remarks
Main Stage
5 mins
* Main Stage
Leaders from Retail Week and The Grocer will conclude LIVE 2024
Charlotte Hardie, Editor-in-Chief - Retail Week
Adam Leyland, Editor-In-Chief - The Grocer
15:45
1. Conference ends
0 mins
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