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 * Home
 * Services
 * Clients
 * What do we do?
 * Team
 * Contact
 * Press Room
 * Blog
 * Data Privancy and Protection
 * [ES]

 * WE ARE HOTEL EXPERTS
   
   WE INCREASE HOTEL PROFITS WORKING WITH OWNERS AND HOTEL OPERATIONAL TEAMS
   
   Do you want to know what can we do for your hotel?

 * WHO ARE WE?
   
   CREATING PROFITABLE HOTEL BUSINESS.
   
   WE ARE A HOTEL TEAM OF EXPERTS MANAGING CHANGES ON THE HOTEL MANAGEMENT.
   
   WE WORK FOR YOUR BUSINESS SUCCESS, HOTEL BASED AND IN REAL BUSINESS TIME.
   
    
   
   CONSULTANCY
   
    
   
   WE CREATE BUSINESS MODELS AND BUSINESS PLANS TO DELIVER PROFITABLE HOTELS
   WITH THE FOLLOWING SOLUTIONS:
   
    
   
    * Business model design. Hotel Positioning plans.
    * Feasibility studies.
    * Design and implementation of Sales and Marketing Plans. 
    * Re-positioning studies for hotel development. Identify opportunities of
      new hotel sales points. Re-branding project. 
   
   
   ASSET MANAGEMENT AND INTERIM MANAGER
   
   WE HANDLE THE DAILY OPERATIONAL WORK OF THE HOTELS TO MANAGE AND CONTROL
   PROFIT AND EFFICIENCY OF THE BUSINESS UNIT.
   
    * Hotel Opening
    * Asset Manager of the hotel. Responsible for one department. Responsible
      for one business area or a team. 
    * Asset manager. Audits on the management results of hotel brands operators
      to achieve the return of the investment for the owner of the unit. 
    * Quality control audit on hotel service procedures. Quality control of
      daily hotel operations. 
    * Tailor made hotel training.

 * 

 * WHAT DO WE DO?
   
   WE BRING HOTEL EXPERTISE TO INDEPENDENT HOTELS TO ACHIEVE EXPECTED RESULTS.
   OUR CLIENTS ARE OWNERS/INVESTORS OF SMALL HOTEL UNITS WITH LITTLE HOTEL
   EXPERIENCE. OUR FOCUS IS UNIQUE AND DIFFERENT IN EVERY HOTEL CASE. WE WORK
   FROM THE CREATION OF THE HOTEL CONCEPT UP TO THE OPENING AND MANAGEMENT OF
   THE HOTEL BUSINESS UNIT. WE WORK IN ALIGNMENT WITH INVESTORS, THROUGHOUT
   FACE-TO-FACE MEETINGS; ANALYZING THE PROJECT, THE MARKET AND THE COMPETITION.
   OUR WORK WILL CONTRIBUTE TO THE SUCCESS OF YOUR BUSINESS.
   
    
   
   MARKET STUDY
   
   MARKET STUDY OF THE HOTEL CURRENT POSITIONING OR FUTURE MARKET POSITIONING
   YOU WOULD LIKE TO ACHIEVE.
   
   Preparation and delivery of a written document with the market analysis of
   the city, region or country as needed. This is a work of collection and
   compilation of consistent data from supply and demand for your destination.
   As well as competition track market share analysis. And market trends
   highlights.
   
    
   
    
   
   FEASIBILITY STUDY
   
   THIS IS THE ANALYSIS OF A BUSINESS IDEA TO DETERMINE ITS FEASIBILITY.
   
   This works includes the market and industry study, past, present and future
   projections for the industry. As well as a year on year financial forecast of
   the return of the unit and investment. The goal is to set the return of the
   investment level for the project.
   
   MARKETING PLAN
   
   THIS IS A GUIDE OF STRATEGIES AND SALES AND MARKETING ACTIONS FOR THE RETURN
   OF YOUR HOTEL INVESTMENT.
   
   We create a guide to manage your hotel business in the current markets. We
   deliver the document including the market study. It will also include sales
   strategies, segmentation, calendar and actions to implement in the forecasted
   year.
   
   CHANGE MANAGEMENT
   
   WE HELP YOU TO ANALYSE PRODUCTS AND SERVICES, TO CHANGE BRAND NAMES, HOTEL
   CATEGORY. WE CAN REPOSITION YOUR PROPERTY, CREATING NEW HOTEL SALES POINTS.
   WE ARE DISRUPTIVE TO BE ABLE TO BUILT NEW BUSINESS.
   
   We deliver an analysis of the product, brand or management company. We
   deliver the introduction of new sales points and hotel services. We help you
   with “what”, “how” and “when” in the change process. And we are able to
   deliver staff training along the project duration.
   
   HOTEL OPENING
   
   A PROFITABLE HOTEL DESERVES A PROPERLY DONE HOTEL OPENING PHASE.
   
   We can be part of your opening team. And we can be your entire opening team.
   We can work on the overall process or deliver one department responsibility:
   such as Sales, Marketing or Room Divisions.
   
   This work is done based on the property, with regular visits to the site,
   personal meetings with investors. We will be reporting to them with the
   content and frequency tailor-made and consider necessary.
   
   ASSET MANAGER/INTERIM MANAGER
   
   DO YOU NEED A MANAGER DURING AN SPECIFIC PERIOD OF TIME AT YOUR HOTEL?.
   
   We can manage your hotel as per your needs. This service consists in the
   daily work of a hotel expert as responsible of the unit.
   
   We will also provide frequent reports as per agreed.
   
   ASSET MANAGEMENT
   
   TO MANAGE IS TO MEASURE AND IN ORDER TO MEASURE YOU HAVE TO CONTROL.
   
   This work consists in controlling the quality of the current hotel
   management. It is done based on property with current visits and inspections
   to the hotel operations. We deliver a document with quality improvements,
   opportunities or business deviations from budget and plans. We compile advise
   and opportunities to improve management.

 * TEAM
   
   WE LOVE WHAT WE DO. AND WE DO IT WITH THE COMMITMENT TO OUR CLIENTS.
   BASICALLY WE ARE A MULTIDISCIPLINARY HOTEL EXPERT TEAM. WE HAVE DEDICATED
   YEARS OF WORK TO CONTRIBUTE IN THE CREATION OF PROFITABLE AND SUCCESSFUL
   HOTELS. OUR SECRET IS HARD WORK AND TO BELIEVE IN OUR GOALS UP TO ACHIEVING
   THEM.
   
   PILAR MONZÓN TRIGO
   
   Hotelier with vocation and passion.
   
    
   
   It was clear for her since the beginning. She dreamed with travelling,
   meeting people and speaking languages. And that was the beginning of her
   career. Travel.
   
   Her work took her out of Spain to Middle East, Europe and Africa. She learned
   about hotels in multicultural environments. She worked for international
   hotel brands such as Sheraton, Luxury Collection, InterContinental Hotels and
   Holiday Inn hotels. As well as Spanish brands like HUSA hotels and Marbella
   Club Resorts. In Portugal she worked as hotel consultant with an M&A firm.
   And simultaneously she was part of hotel openings as an independent expert.
   
   During 2019 and until COVID19, she was COO at Hotel Collection International,
   directing the hotel operations for 12 units in Spain, Belgium and Georgia.
   
    
   
   She has being an associated teacher for hotel management at the Instituto de
   Empresa Business School in Madrid.
   
    
   
   She has an Executive Master in Tourism Management by the Instituto de
   Empresa, Madrid. She is holding a diploma in Tourism and Business
   Administration by the Complutense University in Madrid.
   
    
   
   She loves this industry after more than 25 years on the business. And she
   strongly believes there is still so much to do in the hotel industry. Because
   world is changing and business are in continuous evolution.
   
    
   
   This is why she likes contributing to create profitable hotels. With
   efficient and happy teams, to deliver happiness to clients who return back
   again to our hotels. It looks simple, isn´t it?.
   
    
   
    

 * CONTACT US
   
   WE ARE AT YOUR DISPOSAL. FEEL FREE TO SEND US QUESTIONS OR ASK US FOR A
   QUOTATION OF SERVICES, IT WILL BE TAILOR MADE FOR YOUR NEEDS AND BUDGET.
   
   Madrid
   +34 649 822033
   +34 649 822033
   pm@pilarmonzon-hospitality.com
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   Email address
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   Terms & Conditions
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   Privacy Policy
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 * PRESS ROOM
   
   NEWS FROM OUR CLIENTS AND PROJECTS
   
   THE ZERO LODGE BOX PORTO
   
   REVISTA EVAÇOES, NOVEMBER 2018
   
   Zero Box Lodge Porto
   
   THE ZERO LODGE BOX PORTO
   
   NIT, NOVEMBER 2018
   
   Zero Box Lodge Porto
   
   ALUA HOTELS AND RESORTS, MALLORCA, SPAIN
   
   HOSTELTUR MAGAZINE, JANUARY 2018
   
   Alua wants to be an alternative player in hotel management
   
   DIG PUBLISHING LISBON 2017 & 2018
   
   CASCAIS, 2017 & 2018
   
   Connecting Start-Ups and leading European Publishers
   
   INTERCONTINENTAL INCORPORA UN NUEVO HOTEL EN ESTORIL
   
   REVISTA GRAN HOTEL, 12.03.2015
   
   Tercer hotel InterContinental Hotels and Resorts en Portugal
   
   CERBERUS, OAKTREE Y ORION CALIENTAN EL AÑO INMOBILIARIO EN LA PUJA POR EL
   HOTEL ARTS
   
   EL CONFIDENCIAL, 09.01.2015
   
   Proyecto en colaboración con Planet Hotels and Resorts para Oaktree
   
   THE ONE PALÁCIO DE ANUNCIADA, LISBOA
   
   PUBLITURIS, JULIO 2017
   
   The One Palácio de Anunciada com abertura prevista em 2018
   
   FIRST INTERCONTINENTAL HOTEL OPENS IN PORTUGAL
   
   IHG PRESS ROOM, 08.07.2011
   
   The InterContinental Porto Palácio das Cardosas opens today
   
   PORTO GANHA NOVA UNIDADE DE LUXO A PARTIR DE JUNHO
   
   REVISTA PUBLITURIS, 23.03.2011
   
   Apertura do primer InterContinental Hotel em Portugal
   
   PORTO GANHA NOVA UNIDADE DE LUXO A PARTIR DE JUNHO
   
   REVISTA PUBLITURIS, 23.03.2011
   
   Apertura do primer InterContinental Hotel em Portugal
   
   EL HOTEL INTERCONTINENTAL MADRID FICHA A PILAR MONZÓN PARA EL ÁREA DE
   OPERACIONES
   
   EL ECONOMISTA.ES, 05.12.2016
   
   El InterContinental de Madrid ha nombrado nueva Resident Manager
   
   NUEVA DIRECTORA DE MARKETING IHG
   
   REVISTA HOSTELTUR, 03.07.2003
   
   Pilar Monzón ha sido nombrada Directora de Marketing para España, Portugal y
   Andorra en InterContinental Hotels Group
   
   SHERATON MIRAMAR RESORT, EL GOUNA, EGYPT
   
   DAILY NEWS EGYPT, 2012
   
   Sheraton Miramar El Gouna: Lagoon Luxury


 * BLOG
   
   HOTEL THOUGHTS TO SHARE
   
   Boosting Hotel Revenue Using Right Strategies
   November 3, 2020 · Post COVID19,Hotel Revenue,Hotel Industry
   
   Is flying the future for taxis?
   July 15, 2018 · flying vehicles,flying taxi,Pop-Up Next,Uber Air,Croa
   
   PRUVO, on the consumer`s side
   February 20, 2018 · hotel reservations,distribution channel,hotel
   innovation,OTAs
   

 * PRIVACY POLICY AND DATA PROTECTION
   
   
   
   DATA PRIVACY
   
   When you are sending to us personal data information via the website
   www.pilarmonzon-hospitality.com (from now onwards “The WebSite”), we do
   respect your privacy and your rights protected by the Data Protection Laws
   and regulations. This is why it is very important for us that you will
   understand what kind of information we collect from you during your visit to
   this site and what do we do with this data. Your visit to this website is
   subject to the General Data Protection Regulations applicable in Spain and in
   Europe.
   
    
   
   1. - Personal Data Collection and use of it
   
   When you share your personal data with us in the Website, you are expressing
   your acceptance for treatment of personal data as indicated in the Data
   Protection laws. If you may prefer that www.pilarmonzon-hospitality.com does
   not collect data from you, please we ask you not to share it with us.
   
   Pilarmonzon-hospitality.com may use the information you allow us to keep only
   for internal use, such as statistics reports. By doing this
   pilarmonzon-hospitality.com can collect, keep and store some information like
   you use of the Website, in example, which of our post or pages are most
   popular to our visitors.
   
   2. - Cookies and registration archives
   
   Pilarmonzon-hospitality.com can place and use “cookies” in the hard disk of
   your computer with the aim to recognises your repeated navigation and
   personalised our content for you. Cookies are kept in your hard disk until
   you decide to eliminate it. You can activate this right for your computer to
   let you know about cookies presence or even to refuse them automatically. If
   you refuse the use of cookies, you will be able to continue navigating in our
   Website but you can face some limitations in the use or correct functioning
   of the Website.
   
   3. Third parties
   
   Pilarmonzon-hospitality.com can contract third party suppliers with the aim
   of collecting your personal data, and with the purpose of analysing the
   information received from our website users. Third party suppliers will have
   the rights to Access your personal data when necessary to accomplish their
   mission. Nevertheless, they do not have the right to use this information for
   anything else and we do control and regulate our relationships with third
   party suppliers to make sure we are compliant with current data protection
   laws.
   
   Our Website uses advertising servers and suppliers for advertising and
   monetising purposes that our visitors can see in our pages. Those suppliers
   use cookies to adapt their content to the demographical profile of each user.
   
   Google Analytics is a service provider from Google, Inc. a company based at
   1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United
   States of America (“Google”). Google Analytics use “cookies”(text archives
   installed in your computer), to help this Website to analyse the use of the
   site by visitors. The information collected by those cookies including your
   IP Address is automatically stored in their servers at the USA. Google will
   use this information on our account and only with the purpose of following
   your visit to our website and only to deliver information related to your
   visit to us. Google can transmit this information to others when requested by
   laws or in the case those would be Google’s suppliers working that data on
   behalf of Google. Google will not associate your IP address with any other
   data. And you can refuse the use of your data refusing the use of cookies.
   When using this website you are informed now that we will treat and collect
   information from you.
   
   4. - Links
   
   This Website can content links from or to other websites. You must know that
   Pilarmonzon-hospitality.com is not responsible for data privacy in other
   websites. This Privacy Policy only applies to the information we collect in
   this Website.
   
   We highly recommend you to read Data Protection and Privacy Rules in every
   site you use.
   
   If you wish to create a link with this Website, you can ask for permission by
   written to the editors of this site to this email address: pm (@)
   pilarmonzon-hospitality.com
   
   5. - Security
   
   Pilarmonzon-hospitality.com is taken appropriate measures to protect the
   security of your personal data, online and offline.
   
   6. - Data changes
   
   This Website can change the Data Protection Policies as needed and following
   current regulations in Spain and Europe. In this case, we will notify it by
   written publishing changes in our Website. And in the case of registered
   users, via e-mail. If you are a registered user in our Website and you do not
   respond to our mail within 30 days, your silent will be considered as your
   consent to the changes in our policy on personal data treatment.
   
    
   
   7. - Rights to access, modify, cancel and refusal.
   
   You have the rights to access, modify, and cancel and refusal of your
   personal data storage and use. If this is the case, you have to communicate
   it by written to pilarmonzon-hospitality.com.
   
   8. - Data protection files
   
   Pilarmonzon-hospitality.com is responsible of the files containing the
   information you are sharing with us.
   
   




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