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G2 PRIVACY POLICY
Last updated on June 30, 2023.
This Privacy Policy describes our policies on the collection, use, and
disclosure of information about you in connection with your use of our services,
including those offered through the G2 website (www.g2.com and any subdomains)
(“Site”) and communications (e.g., emails, phone calls, and texts)
(collectively, “Service”). The terms “we”, “us”, “our” and “G2” refer to: (i)
G2.com, Inc., a Delaware corporation with its headquarters in Chicago, Illinois.
When you use the Service, you consent to our collection, use, and disclosure of
information about you as described in this Privacy Policy, our Terms of Use and
our Community Guidelines.
This Privacy Policy does not cover any information that you make publicly
available through the Service or your use of any of G2’s paid products, nor does
it cover G2’s employees, former employees or job applicants and prospects.
1. ABOUT G2
G2 offers a public website where you can search for and share information about
technology products, services and providers, communicate with Site users,
contribute reviews of technology products and services, and connect with
software providers.
2. INFORMATION WE COLLECT AND HOW WE USE IT
We receive, store, and process certain types of personal information about you
from your use of the Service, automatic data collection, and from certain third
parties.
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WHAT CATEGORIES AND TYPES OF INFORMATION WE COLLECT
We collect, transmit and store various categories of your personal information
in connection with the Service. Over the last 12 months, we have collected the
following categories of personal information:
Category Examples Identifiers First name, last name, email address Commercial
Information Records of software products and/or services purchased, obtained or
considered Internet or other electronic network or device activity information
Search history, information on interactions with a website, application, or
advertisement Geolocation Data Physical location, generally Audio and visual
information Video reviews of software Professional or employment information
Current or past employment, job title, employer name Inferences Activity on the
Site to infer interest in certain products and categories Sensitive personal
information Account login and password information
G2 has not collected and does not plan to collect characteristics of protected
classifications under applicable laws, biometric information, education
information; and sensitive personal information other than account logins and
encrypted passwords. Although neither required nor recommended, it is your
choice to provide any of the foregoing information in connection with the
Service and to make that information public.
When you use services such as Monty, G2’s AI-powered software buying assistant,
G2 may store your chat logs with Monty for the purpose of gathering feedback
about Monty and improving our products and services.
Please do not post on the Site or add to your account any personal data that you
would not want to be publicly available.
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CATEGORIES OF SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION
We receive your personal information from any one or more of the following
sources:
* Directly from you. When you visit the Site, log-in as a registered user, or
provide your information in a form on the Site, we will collect and store
that information.
* Indirectly from you. When you navigate and interact with the Site, some
information is automatically collected by cookies and similar technologies.
Not all information collected may be personal information, and some cookies
are necessary to use different functionalities of the Site. The personal
information collected may include information about your computer and
internet connection, like IP address, operating system, and browser type. For
more information about the cookies we use, see our Cookie Policy.
* From Social Media Networks. When you use a social network login to access the
Site, you will share certain personal information from your social media
account with us. For example, if you connect to the Site through your
LinkedIn account, we will receive and store your LinkedIn profile information
and LinkedIn connections.
* From Other Sources. We also may periodically obtain both personal and
non-personal information about you from affiliated entities, business
partners, and other independent third-party sources and add it to other
information about you. For example, if you visit the Site by
“clicking-through” from a site operated by one of our business partners and
you have registered with that partner, then information about you that you
have provided to that partner may be shared with us.
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WHY WE USE YOUR PERSONAL INFORMATION
We may use personal information as permitted by law, for the following business
purposes:
* To provide the Service and various functions of the Service. When you create
an account on the Site, we store and use the information you provide during
that process. This may include your first and last name, email address, the
company you work for, and any other information you may provide during the
account creation process. We may, if you consent, publicly display your first
name and last initial, as well as any other photo or content you supply as
part of your account profile. We also store and use any preferences you
provide to personalize your user experience, including the types of software
services and products that you use. Any reviews or other content that you
submit to the Site are intended for public display and are therefore viewable
by the public, including but not limited to your first name and last initial,
and photos associated with your account. You can limit the public nature of
some of this information in your account settings.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data, audio and visual
information, professional or employment information, inferences, sensitive
personal information.
* To fulfill any contact requests you make on the Site. When you request
additional information on a certain third-party service or product listed on
the Site, we will use the information you provide to connect you with the
provider of that service or product.
* For this business purpose, we may use these categories of information:
identifiers, professional or employment information.
* To engage in research and analysis related to the Site. We store and use
information to identify and fix errors, understand how visitors use the Site,
research and test different features, and analyze how visitors arrive at and
use the Site.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data, professional or
employment information, inferences.
* To personalize your experience. We store and use information provided by you,
such as the software products and services you use or have used, or are
researching on the Site, to personalize and make recommendations to you based
on your provided information.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data.
* To improve and understand usage of the Site. We store and use information
about your use of the Site, such as your search activity, pages viewed, and
the date, time and duration of your visits, to understand and improve usage
of the Site.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data, professional or
employment information.
* To provide feedback to third party businesses that are listed on the Site. We
store and use information about you or provided by you to assist our business
partners in understanding their potential customers or current users.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, audio and visual information,
professional or employment information, inferences.
* To enhance the security of the Service. We store and use information to
ensure the security of the Service. For example, we use the information
collected by certain cookies to determine if you are logged in and to detect
unauthorized access to your account.
* For this business purpose, we may use these categories of information:
identifiers, internet or other electronic network or device activity
information, geolocation data.
* To send you emails about G2's products and services. We use your email
address to send informational and marketing emails to you about new products
and services, or updates to existing products or services. We may also
contact you regarding feedback you provide us, or to learn more about your
experience using the Site. Where appropriate, G2 will only do this with your
consent.
* For this business purpose, we may use these categories of information:
identifiers, internet or other electronic network or device activity
information, geolocation data.
* To serve you offsite advertisements, including targeted advertising. We may
serve advertisements for G2 products and services to you through our
advertising partners, based on information you provide during your site
visit. Where appropriate, G2 will only do this with your consent. To check
your settings, please review your cookie preferences.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, professional or employment
information, internet or other electronic network or device activity
information.
* To comply with legal obligations. We use and share your personal information
as necessary to respond to subpoenas, court orders, or other legal process;
we also may use and share your personal information to establish or exercise
our legal rights, to defend against legal claims, or as otherwise required by
law. We may use and share your personal information when we believe it is
necessary to investigate, prevent, or take action regarding illegal or
suspected illegal activities; to protect and defend the rights, property, or
safety of G2, the Site visitors and registered users, our licensees, and
others.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data, audio and visual
information, professional or employment information, inferences, sensitive
personal information.
* In connection with a corporate transaction. We may use and share your
personal information in connection with a corporate transaction, such as a
divestiture, investment, merger, consolidation, or asset sale, or in the
unlikely event of bankruptcy.
* For this business purpose, we may use these categories of information:
identifiers, commercial information, internet or other electronic network
or device activity information, geolocation data, audio and visual
information, professional or employment information, inferences, sensitive
personal information.
HOW WE SHARE YOUR INFORMATION WITH OTHERS
G2 may share your information with providers of products and services listed on
the Site, our business partners, our service providers, social media networks,
our affiliates, and any other third parties whom you authorize us to share your
information with.
* Sharing with providers of products and services listed on the Site. When you
expressly request to be contacted, we will share your personal information
with the provider of the software product or service with whom you have asked
to be connected, in order to fulfill your request. In fulfilling your
request, we will provide the following personal information, to the extent
you provide it:
* First and last name;
* Email address;
* Phone number;
* Employer information; and
* General location information, at the state or country level.
* Sharing your content. When you leave a review on the Site, unattributed or
not, that review and any personal information you have associated with that
review, may be shared. This information may be displayed publicly on other
social media sites, third-party software marketplaces, the providers of
software products and services listed on the Site, and the operators of other
publicly-available websites, platforms, or mobile apps that we have
authorized to share this content through their websites, social media sites,
platforms, mobile apps, or other marketing materials, such as slide decks or
case studies. In sharing your content, we will share your personal
information, to the extent you provide it, including:
* First name, last initial;
* Email address;
* Profile picture associated with your G2 account;
* Job title; and
* Employer.
* Sharing with our service providers. G2 uses third party service providers to
support or provide services for us in connection with the Site, such as
hosting, security and fraud prevention, technical and user support, tracking
and reporting usage of the Site, marketing, and other functions. We share
your personal information with them as necessary to perform tasks on our
behalf. The information that we share can include any of the categories
identified in section 2 of this Privacy Policy.
* Sharing with social networks. If you sign in to your G2 account using a
social network like LinkedIn or Facebook, we may share information about your
activity or any content you post on the Site with the relevant social
network. For example, if you write a review on the Site and elect to post
that review on social media, we will share personal information you have
provided in connection with that review to the relevant social network.
* Sharing with our affiliates. We share your personal information with our
affiliates and require them to abide by this Privacy Policy. If another
company were to acquire G2, or all or substantially all of our assets, that
company would then possess any personal information G2 has about you, and
will collect, use, and disclose that information solely as described in this
Privacy Policy. The information that we share can include any of the
categories identified in Section 2 of this Privacy Policy.
G2 may receive monetary or other valuable consideration for sharing your
personal information when you submit a request to be contacted by a provider on
the Site, or when you leave a review on the Site that we share with our clients.
We do not share personal information with any other third parties. The personal
information that is shared includes your first and last name, and email. Any
other information you submit with your request or review will also be shared. G2
also, in limited circumstances, shares personal information with cross-context
advertising partners.
Where G2 sells or shares your personal information, we do so to promote our
products and services across platforms; to allow our clients to display your
reviews on their sites; and to provide clients with meaningful insight into
their competitive landscape.
G2 has not sold any other personal information for any other purpose in the last
12 months. G2 does not sell sensitive personal information, and the sensitive
personal information that we collect is limited to your account login
information and password.
3. COOKIES, ANALYTICS, AND OTHER TRACKING TECHNOLOGIES
COOKIES AND TRACKING TECHNOLOGY
We want you to be aware that certain online tools exist to help us serve and
recognize you when you visit the Site. We receive and store certain types of
information when you visit the Site. When you access the Site, we (including
companies we work with) may place small data files on your computer or other
device. These data files may be web beacons, cookies, clear gifs, pixel tags,
e-tags, flash cookies, log files, or other local storage provided by your
browser or associated applications. These tracking technologies, which are often
referred to collectively as cookies, allow us to understand how users navigate
to and around the Site, view different pages, access content and request
services. We may use them, for example, to keep track of your preferences and
profile information and collect general usage and volume statistical
information. If you want to remove or block cookies, you may be able to update
your browser settings. For more information about our use of cookies, and to
adjust your cookie preferences on the Site, please review our Cookie Policy. You
can also find instructions on how to manage cookies on different types of web
browsers at All About Cookies.
DO NOT TRACK SIGNALS
G2 does not currently respond to Do-Not-Track signals, although we do respond to
the Global Privacy Control (GPC). You may adjust your preferences for certain
tracking, for example, by disabling cookies or using ‘private’ or ‘incognito’
browsing modes. Learn more in our Cookie Policy.
4. REVIEWS AND OTHER CONTENT PUBLISHED ON THE SITE
If you leave a review on the Site, or participate on a discussion board, your
review(s) or comments will be publicly available on and off of the Site. Other
users may be able to identify you, or associate you with your account, if you
include personal information in the content you post publicly. You can reduce
the risk of being personally identified by using the Service anonymously. Please
also note that the messages you send or receive using the Service are only
private to the extent that both you and the recipient(s) of your messages keep
them private. For example, if you send a message to another user, that user may
choose to publicly post it. We may access, review, and disclose such messages in
connection with investigations related to use of the Service, as well as our
efforts to improve the Service.
Submitting reviews and comments is entirely voluntary. By submitting reviews and
comments, you grant G2 an authorization to publicly share them and sub-license
the content according to our Terms of Use. This means that we can authorize the
providers of software products and services to share this content through their
websites, social media sites, or other marketing materials, such as slide decks
or case studies, and/or the operators of other publicly-available websites,
social media sites, platforms, or mobile apps to republish this content.
If you posted an attributed review under your name, you can change your mind
later, and we will anonymize or delete it. However, please understand that we
cannot guarantee others did not store the personal information prior to the
change, by printing or downloading the original post.
5. YOUR DATA PRIVACY RIGHTS
Depending on where you are located and/or live, you may exercise certain data
privacy rights, and G2 will facilitate the exercise of those rights.
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EUROPEAN PRIVACY RIGHTS
If you are a resident or are otherwise located in the European Union ("EU") or
the United Kingdom ("UK"), this section provides additional details about the
personal data we collect about you, and your rights granted by the EU and UK
General Data Protection Regulations, as applicable (“GDPR”).
Subject to certain limitations, the GDPR provides you the following privacy
rights:
* Transparency and the right to information. Through this Privacy Policy we
explain how we use and share your personal information. However, if you have
questions or concerns you can contact us at privacy [at] g2.com.
* Right of access, objection, restriction of processing, correction, erasure,
and portability. You can make a request to access, object, restrict, correct,
erase, or transfer any of your personal information. You also have the right
to withdraw your consent when we process your personal information based on
your consent.
* Right to opt-out from direct marketing. You have the right to opt-out from
receiving marketing materials from us by following the opt-out instructions
in our commercial emails, by contacting us, or by adjusting your preferences
under your profile details on the Site. Please note that we reserve the right
to send you other communications, including transactional emails, service
announcements and administrative messages relating to your G2 account,
without offering you the opportunity to opt out of receiving them.
* Right not to be subject to an automated decision, including profiling. We do
not make automated decisions using your personal data that may negatively
impact you. We use cookies and similar technologies on the Site to
personalize your experience on the Site and recommend software products and
services that may be of interest to you. For additional information or to
opt-out see our Cookie Policy.
* Right to lodge a complaint with a supervisory authority. If you consider that
the processing of your personal information infringes your GDPR privacy
rights, you have the right to lodge a complaint with a supervisory authority,
in the member state of your habitual residence, place of work, or place of
the alleged infringement. For users located in the UK, you can contact the
Information Commissioner’s Office (ICO).
If you would like to submit a request to G2 to exercise your EU or UK privacy
rights under the GDPR, you may do so either by submitting a request through our
privacy rights form, or by emailing privacy [at] g2.com with your request.
LEGAL BASIS FOR PROCESSING (EEA, SWITZERLAND AND UNITED KINGDOM ONLY)
Our legal basis for collecting and using your personal information will depend
on the type of information and the context in which we collect it.
However, we will normally collect personal information from you only in the
following circumstances:
* We have your express consent to do so;
* We need the personal data to perform a contract with you; or
* Processing is in our legitimate interests and is not overridden by your data
protection interests or fundamental rights and freedoms.
In some cases, we may also have a legal obligation to collect personal
information from you to protect your vital interests or those of another person
(for example, to prevent, investigate or identify possible wrongdoing in
connection with the Site or to comply with legal obligations).
If we ask you to provide personal information to comply with a legal requirement
or to perform a contract with you, we will identify such basis for processing at
the relevant time and let you know if the provision of your personal information
is mandatory or not (as well as the possible consequences associated with not
providing such information).
If we collect and use your personal information in reliance on our legitimate
interests (or those of any third party), this interest will typically be to
operate the Site, communicate with you in relation to your account or the Site,
to solicit information from you, including through surveys, to share aggregated
information with providers of listed products or services and other licensees of
our research and report offerings, to measure interest in and improve our
offerings and Site, to engage in marketing activities, and to otherwise
customize your experience with G2.
If you have questions about or need further information concerning the legal
basis on which we collect and use your personal information, please contact us
at privacy [at] g2.com.
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CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, this section provides additional details
about the personal information we collect about you, and your rights under the
California Consumer Privacy Act ("CCPA") and California Privacy Rights Act
("CPRA").
Subject to certain limitations, the CCPA and CPRA provide you the right to
request:
* That we provide you access to details on the categories or specific pieces of
personal information we collect and/or sell (including how we use and
disclose this information, to whom we may sell it);
* That we delete any of your personal information;
* That we correct any inaccuracies in your personal information;
* To opt out of any "sale" or "sharing" of your personal information that may
occur, including sensitive personal information; and
* To not be discriminated against for exercising any of the above rights.
Please note that G2 does not collect sensitive personal information other than
account login and password from its users.
If you would like to submit a request to exercise your California privacy
rights, you may do so either by submitting a request through our privacy rights
form, or by emailing privacy [at] g2.com with your request. We will verify your
request using information associated with your account, including your email.
Further identification may be required. You may also designate an authorized
agent to act on your behalf.
Please note that G2 may retain a record of your request to delete your personal
information.
You have the right to opt out of the sale or sharing of your personal
information, including for the purpose of cross-context behavioral advertising.
To opt out of cross-context behavioral advertising, please activate the "Do Not
Sell" option in your cookie preferences. To opt out of other kinds of sale or
sharing, please visit our opt-out form.
As of July 2023, G2 does not sell, share, or otherwise make available for
commercial purposes the personal data of 10 million or more California
consumers.
G2 also responds to enabled Global Privacy Control ("GPC") browser settings. By
enabling the GPC in a supported browser, your activity on that browser will be
automatically opted out of the sale and sharing of your personal information
through cookies.
Notice of Financial Incentive: G2 may offer you a gift card in exchange for a
review (an "incentivized review"). We collect the same categories of personal
information disclosed in Section 2 for incentivized and unincentivized reviews,
and your personal information is subject to this Privacy Policy in the same way.
Completing an incentivized review is optional.
Please note that reviews must meet our Community Guidelines to qualify for a
financial incentive.
Shine The Light. If you are a California resident, this section applies to you.
The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents
of California to request certain details about how their information is shared
with third parties for the third-parties’ direct marketing purposes. If you are
a California resident and would like to make such a request, please contact us
at privacy [at] g2.com, and include “CA Shine the Light” in the subject line of
your email.
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NEVADA PRIVACY RIGHTS
Under Nevada law (SB 220), Nevada residents are permitted to opt-out of the sale
of certain kinds of personal information. The term "sale" as used in the
foregoing sentence means the transfer of your personal information to third
parties for monetary consideration so the third parties can then re-sell or
license the sold personal information. If you are a Nevada resident and wish to
obtain information about our compliance with Nevada law, or opt out of the sale
of your personal information, please contact us at privacy [at] g2.com.
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VIRGINIA PRIVACY RIGHTS
If you are a resident of Virginia, this section provides information about your
privacy rights under the Virginia Consumer Data Protection Act ("VCDPA").
Subject to certain limitations, the VCDPA affords you the following rights:
* To confirm whether we are processing your personal information, and to access
that personal information;
* To receive your personal information in a portable and readily usable format;
* To correct inaccuracies in your personal information;
* To delete your personal information;
* To opt out of the processing of your personal information for targeted
advertising, sale to third parties, or profiling where there is a legal or
similarly significant effect on you.
You may exercise the rights to access, correct, delete or opt out of sale by
visiting our self-service privacy rights form. To opt out of targeted
advertising, please adjust your cookie preferences. You can also email privacy
[at] g2.com for assistance with exercising your rights.
If G2 declines your request for any reason, we will notify you. You can appeal
this decision by contacting privacy [at] g2.com.
Please note that G2 does not collect your sensitive personal information as
defined by VCDPA.
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COLORADO PRIVACY RIGHTS
If you are a resident of Colorado, this section provides information about your
privacy rights under the Colorado Privacy Act ("CPA").
Subject to certain limitations, the CPA affords you the following rights:
* The right to opt out of targeted advertising, which you can do by adjusting
your cookie preferences;
* The right of access to the personal information we hold about you;
* The right to correction of any inaccurate data we hold about you;
* The right to deletion of your personal information;
* The right to opt out of the sale of your personal data; and
* The right to data portability, that is to access your personal information in
a commonly used electronic format.
You may exercise these rights by visiting our self-service privacy rights form.
You can also email privacy [at] g2.com for assistance with exercising your
rights.
If G2 declines your request for any reason, we will notify you. You can appeal
this decision by contacting privacy [at] g2.com.
Please note that G2 does not collect your sensitive personal information as
defined by CPA.
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CONNECTICUT PRIVACY RIGHTS
If you are a resident of Connecticut, this section provides information about
your privacy rights under the Connecticut Data Privacy Act ("CTDPA").
Subject to certain limitations, the CTDPA affords you the following rights:
* To confirm whether we are processing your personal data, and to access said
data;
* To correct inaccuracies in your personal data;
* To delete personal data that we collect from or obtain about you;
* To obtain a copy of your personal data in a portable and readily usable
format; and
* To opt out of the processing of personal data for targeted advertising, the
sale of personal data, or profiling where an automated decision produces a
significant effect on you.
You may exercise the rights to access, correct, delete or opt out of sale by
visiting our self-service privacy rights form. To opt out of targeted
advertising, please adjust your cookie preferences. You can also email privacy
[at] g2.com for assistance with exercising your rights.
Please note that G2 does not engage in profiling or automated decision making in
a way that could produce a legal or other significant effect to you.
If G2 declines your request for any reason, we will notify you. You can appeal
this decision by contacting privacy [at] g2.com. If you are unhappy with the
outcome of your appeal, you have the right to file a complaint with the Office
of the Attorney General of Connecticut.
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6. PROCESSING IN THE UNITED STATES
If you are accessing the Site from outside the United States, please be aware
that your personal information will be transferred to, stored, and processed in
the United States where our servers are located and our central database is
operated. The data protection laws of the United States may not be equivalent or
as comprehensive as the data protection laws as those in your country.
Your personal information may be processed outside your jurisdiction, including
in countries and jurisdictions that are not subject to an adequacy decision by
the European Commission or your local legislature or regulator, and that may not
provide for the same level of data protection as your jurisdiction. We ensure
that the recipient of your personal information offers an adequate level of
protection and security, for instance by entering into the appropriate
agreements and, if required, standard contractual clauses or an alternative
mechanism for the transfer of data as approved by the European Commission (Art.
46 GDPR) or other applicable regulators or legislators. Where required by
applicable law, we will only share, transfer or store your personal information
outside of your jurisdiction with your prior consent.
We will provide an individual opt-out or opt-in choice before we share your data
with third parties other than our agents, or before we use it for a purpose
other than which it was originally collected or subsequently authorized. To
request to limit the use and disclosure of your personal information, please
submit a written request to privacy [at] g2.com.
7. PRIVACY SHIELD FRAMEWORK
Although the EU-US and Swiss-US Privacy Shield Frameworks ("Privacy Shield")
have been invalidated as a data transfer mechanism, G2.com, as well as its
subsidiaries, complies with Privacy Shield as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of personal information
transferred from the European Union and Switzerland to the United States.
G2 has certified to the U.S. Department of Commerce that it adheres to the
Privacy Shield Principles. If there is any conflict between the terms in this
privacy policy and the Privacy Shield Principles, the Privacy Shield Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification, please visit the Privacy Shield website.
In compliance with the Privacy Shield Principles, G2 commits to resolve
complaints about our collection or use of your personal information. EU and
Swiss individuals with inquiries or complaints regarding our Privacy Shield
policy should first contact G2 at privacy [at] g2.com.
G2 has further committed to refer unresolved Privacy Shield complaints to the
BBB EU Privacy Shield, operated by the Council of Better Business Bureaus, an
alternative dispute resolution provider located in the United States. If you do
not receive timely acknowledgment of your complaint from us, or if we have not
addressed your complaint to your satisfaction, please visit BBB EU Privacy
Shield - For Consumers for more information or to file a complaint. The services
of the BBB EU Privacy Shield are provided at no cost to you. If your Privacy
Shield complaint cannot be resolved through the above channels, under certain
conditions, you may invoke binding arbitration for some residual claims not
resolved by other redress mechanisms. Please refer to Privacy Shield Annex 1 for
more information.
With respect to personal data received or transferred pursuant to the Privacy
Shield Frameworks, G2 is subject to the regulatory enforcement powers of the
U.S. Federal Trade Commission.
G2’s accountability for personal data that it receives in the United States
under the Privacy Shield and subsequently transfers to a third party is
described in the Privacy Shield Principles. In particular, G2 remains
responsible and liable under the Privacy Shield Principles if third-party agents
that it engages to process the personal data on its behalf do so in a manner
inconsistent with the Principles, unless G2 proves that it is not responsible
for the event giving rise to the damage.
8. SECURITY
We have implemented appropriate administrative, technical, and physical security
procedures to help protect your personal information.
For example, only authorized employees are permitted to access personal
information that you do not publish on the Site, and they only may do so for
permitted business functions. Our security and privacy policies are periodically
reviewed and enhanced as necessary, and only authorized personnel have access to
personal information that you have not published on the Site. In addition, we
use encryption when transmitting your personal information between your system
and ours, and we, together with our partners, employ firewalls and intrusion
detection systems to help prevent unauthorized persons from gaining access to
your non-public information.
Please bear in mind that submission of information over the Internet is never
entirely secure. We cannot guarantee the security of information you submit via
the Site while it is in transit over the Internet, and any such submission is at
your own risk.
9. THIS SITE IS NOT INTENDED FOR CHILDREN
The Site is a general audience site and does not offer services directed to
individuals under 18 years of age.
No one under the age of 18 may provide any information to or on the Site. We do
not knowingly collect or share personal information from individuals under 18.
If you are under 18, do not use or provide any information on the Site or on or
through any of its features, do not register on the Site, use any of the
interactive or comment features of the Site, or provide any information about
yourself to us, including your name, address, telephone number, email address,
or any screen name or user name you may use. Should an individual whom we know
to be under the age of 18 send personal information to us, we will delete or
destroy such information as soon as reasonably possible. If you believe we might
have this type of information, please contact us.
10. HOW LONG WE KEEP PERSONAL INFORMATION
G2 retains your personal information for as long as necessary to provide our
services or during the period in which we have an ongoing legitimate business
interest, to prevent, investigate, or identify possible wrongdoing in connection
with the Site or to comply with legal obligations. With respect to personal
information that has been collected using cookies and similar tracing
technologies, you can view retention periods in our Cookie Policy, as well as
adjust and/or disable certain tracking. Information that you submit through your
user profile is retained for the lifetime of your account with us. Please note
that software product and service providers listed on the Site cannot remove
their profile page, ratings, or reviews by closing their accounts.
11. UPDATES TO OUR PRIVACY POLICY
This Privacy Policy is current as of the last updated date set forth above. G2
may, in its sole and absolute discretion, update this Privacy Policy from time
to time. G2 will post its updated Privacy Policy to the Site. You acknowledge
that your continued use of the Site and/or continued provision of personal
information to G2 after we publish an updated Privacy Policy will be considered
acceptance of any changes to this Privacy Policy. We encourage you to
periodically review this Privacy Policy for any changes. You can see when this
Privacy Policy was last updated by checking the “last updated” date displayed at
the top of this Privacy Policy.
12. CONTACT US
If you have questions about this Privacy Policy or want to communicate with our
Data Protection Officer, please contact us at privacy [at] g2.com.
Or
G2.com, Inc.
Attn: Privacy Team
100 S. Wacker Dr., Suite 600
Chicago, IL 60606 USA
Please provide your identification and contact details, including your email
address used to register with the Site, and a complete explanation of your
concern.
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