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 * Customers
   * Testimonials
     
     See what our customers are saying about TextMagic
   
   * Case Studies
     
     Text messaging case studies from TextMagic’s customers
   
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     Read TextMagic reviews on Capterra, G2 Crowd & Trustpilot
 * Resources
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     Browse a variety of free tools made by TextMagic
   
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     Integrate text messaging gateway into any app
   
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     Read the latest news about texting topics
   
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     Text messaging solutions for every industry
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     Read our guides on how to use TextMagic products
   
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     Check the most frequently asked questions explained
   
   * Contact Us
     
     Get help from support via email, live chat or voice call

 * Log in
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 * Features
 * Pricing
 * Customers
   * Testimonials
     
     See what our customers are saying about TextMagic
   
   * Case Studies
     
     Text messaging case studies from TextMagic’s customers
   
   * Reviews
     
     Read TextMagic reviews on Capterra, G2 Crowd & Trustpilot
 * Resources
   * Free Tools
     
     Browse a variety of free tools made by TextMagic
   
   * About TextMagic
     
     Learn more about TextMagic vision and team
   
   * API Documentation
     
     Integrate text messaging gateway into any app
   
   * Blog
     
     Read the latest news about texting topics
   
   * SMS Solutions
     
     Text messaging solutions for every industry
 * Help
   * How to articles
     
     Read our guides on how to use TextMagic products
   
   * Video tutorials
     
     Watch the online training and become a TextMagic pro
   
   * FAQ
     
     Check the most frequently asked questions explained
   
   * Contact Us
     
     Get help from support via email, live chat or voice call

 * Log in
 * Free trial


TEXT MESSAGE MARKETING SOFTWARE FOR BUSINESS

Transform customer experiences with our easy-to-use text messaging marketing
software. Send notifications, alerts, reminders, confirmations, and SMS
marketing campaigns anytime, anywhere.

Start free trial View pricing


212 reviews

167 reviews

53 reviews

15.2 M

Text messages are sent every minute worldwide

95 %

Of texts are read within 3 minutes of being sent

4.2 B

People send text messages worldwide

90 sec

Is the average response time for text messages

75 %

Of people prefer offers to be sent via text


TEXT MESSAGING SOFTWARE THAT SCALES WITH YOUR BUSINESS

Use our mass texting software to send personalized SMS texts to your customers,
staff, and suppliers.

SEND TEXTS ONLINE

Login to your account and send mass texts online to 190+ countries.

EMAIL TO SMS GATEWAY

Convert your emails into text messages and deliver them to any mobile phone.

SMS GATEWAY API

Integrate SMS API into your business and text directly from your app.

SMS SOFTWARE FOR PC & MAC

Download our text message software for your PC or Mac desktop.

TWO-WAY SMS CHAT

Send and receive text messages online using our two-way SMS chat.

SMS DISTRIBUTION LISTS

Forward critical emails as text messages with SMS distribution lists.

Explore all features


100,000+ HAPPY USERS SINCE 2001

Here is how our customers have improved their businesses with our text messaging
service.

SEAN WHELAN

Managing Director

“I would recommend TextMagic solution to businesses who supply services like
plumbers, electrician, pest control, couriers parts delivery. Anyone who
supplies a service needs this solution to improve productivity.”

Read case study

PETER HARRIS

Managing Director

“QiQ has used TextMagic for over a year now and we love this service. It is
flexible in how we send and receive messages and it is cost-effective."

Read case study

ROBERT RITCHIE

VP of Ops & Technology

“TextMagic provided a reliable, professional and powerful way to send SMS for
our urgent medical services organization."

Read case study

JAMES RABY

Director

“After looking into a variety of texting services we chose TextMagic because of
the variety of features it offers along with the price.”

Read case study

MATTHIAS TOMCZAK

Convener

“We found that TextMagic´s text messaging service is a valuable tool to increase
our donation income.”

Read case study

SIMON DALRYMPLE

Office Controller

“TextMagic allowed us to send and receive information to drivers and engineers
all from one set point. It's much easier than different members of the office
staff sending instructions on their mobiles and then when they leave the office
we do not have a data trail.”

Read case study


TEXT ENABLE YOUR BUSINESS TODAY

Get started in three easy steps. Create a FREE account, load prepaid credit, and
start sending and receiving texts.

1. CREATE A FREE ACCOUNT

Sign up for your free account to test all our features. No credit card required.



2. LOAD PREPAID CREDIT

When you’re ready to send your first bulk text, use our simple prepaid system to
pay-as-you-go.



3. SEND & RECEIVE SMS

Send and receive online texts with our simple self-service interface.


Start free trial View pricing


FREQUENTLY ASKED QUESTIONS

Haven’t found what you were looking for? Contact us now

WHAT IS SMS MARKETING?

SMS or text marketing means sending promotional campaigns, transactional alerts,
or time-sensitive offers for marketing purposes via text messaging. SMS
marketing can yield incredible results for small- and medium-sized businesses
because of its low costs, excellent delivery, and open rates.

Text messages represent the most direct line of communication with prospects. As
long as there is consent for contacting, SMS will remain the most effective
marketing strategy for most businesses.

HOW CAN I GET STARTED WITH TEXT MARKETING FOR MY BUSINESS?

Text marketing is widely used by local businesses such as dental clinics,
real-estate agencies, restaurants, and more. Online businesses and eCommerce
marketers are also beginning to adopt it as a strategy to connect with their
clients.

Before you get started, you need to understand that SMS marketing is
permission-based. You can only send a text to a number if that person wants to
hear from you this way. Never send unsolicited texts to your customer base.

Here’s how you can get started with SMS marketing:

 * Step #1: Create an account with the TextMagic bulk text messaging software.
 * Step #2: Reserve a dedicated number for your business.
 * Step #3: Import your existing contact list with a few clicks and send an
   opt-in text to receive express written consent for your future
   communications.
 * Step #4: Start sending your first text marketing campaign. With TextMagic,
   you can compose personalized text campaigns that you can forward to your
   entire customer base or specific audience segments. Texts can also be
   scheduled months in advance, sent directly from your app via API, distributed
   with email to SMS, and more.
 * Step #5: Create a branded sign-up form to start collecting phone numbers from
   your website.
 * Step #6: Automate frequent interactions. TextMagic allows you to configure
   automations based on various triggers, behaviors, or filters. Unlike manually
   composing an SMS marketing campaign, automated texts trigger every time your
   customer base takes a specific action.
 * Step #7: Experiment and measure. TextMagic provides detailed reports for
   every text campaign and automation you create. Analyze your campaigns to
   figure out what is working and what isn’t.

Collect preferences from your customers to perform better targeting or get to
know your audience better with SMS surveys. This will help you develop more
relevant campaigns in the future.

WHAT IS THE AVERAGE COST OF TEXT MESSAGING CAMPAIGNS?

The cost of text messaging campaigns varies from one texting app to another.
While other SMS providers offer monthly subscription plans, you pay only for
what you use at TextMagic, so you have complete control over your budget.

Text campaign costs also depend on the country to which you are sending the
texts. For example, the average price per 160-character text in the United
States is $0.040, while in the United Kingdom it’s $0.045. This means that an
SMS blast sent to 1,000 numbers in the U.S. will cost exactly $40.

SMS length can also impact the price of your communications. The number of SMS
parts determines the final cost of your campaigns. The longer the text, the more
you pay for your bulk campaigns. TextMagic calculates these costs as you compose
your messages and lets you know exactly how much you will pay. You can also use
our SMS length calculator to estimate the cost of your text messaging campaigns.

Please check out our SMS pricing page for details on all countries. We also
offer a free calculator to help you estimate the average cost of sending mass
text campaigns.

HOW CAN I SEND TEXT MESSAGES ONLINE FROM MY COMPUTER?

Sending multiple texts from a mobile device is extremely time-consuming. Sign-up
for a free trial with TextMagic to start sending hundreds of bulk texts in
seconds. To start sending texts from the computer, navigate to the Compose tab,
write or import a recipient, and type in your text message. It is also possible
to import an existing text template and use merge tags to personalize the SMS
with client data.

Once your text is ready, hit send or schedule for later. All your conversation
history is stored on the web app, so you can check it at any time. To reply to
an existing conversation, navigate to it and input your reply. Texting from your
computer has never been easier!

HOW CAN I USE SMS CAMPAIGNS TO IMPROVE CUSTOMER ENGAGEMENT?

Business texting has strong engagement. Studies reveal that texts have a 98
percent read rate. Furthermore, the average click-through-rate for SMS is 35%,
over ten times the CTR of emails.

The pervasiveness and low cost of texts make it an obvious choice for marketing
teams. Here are a few simple ways to empower your customer base:

 * Get to know your customers with two-way texting. Collect data about your
   customers’ buying patterns, preferences, or needs to help them develop a
   stronger connection to your brand. You can do this through automated texting,
   SMS surveys, questionnaires, or follow-ups after a purchase.
 * Segment your audience and personalize your calling and texting efforts. 71%
   of consumers feel frustrated when a shopping experience isn’t personal. 91%
   say that they are more likely to shop from brands that tailor offers to their
   needs. Our messages app makes it incredibly easy to segment audiences based
   on their behavior and personalize bulk texts in seconds.
   For even more personalization, you can integrate with your favorite CRM and
   send personalized discount codes or URLs that trigger a custom experience for
   each lead. This will not only increase the trust score of your business, but
   also significantly boost customer loyalty.
 * Configure custom campaigns based on keywords. Synchronize your other
   marketing efforts by assigning SMS keywords to your campaigns and tailoring
   unique experiences for customers that text you.
 * Show customers you care by reminding them of appointments, events, pending
   purchases, or simply wishing them a happy birthday. All of these texts are
   set-and-forget in TextMagic because they trigger based on rules that you only
   need to configure once.
 * Make your clients feel like royalty. You can target your most loyal fanbase
   based on their demographics or buying habits. Ensure that your brand’s
   personality shines through and offer timely help to satisfy their every need
   and make them feel special.

WHAT IS A TOLL-FREE NUMBER?

A toll-free number is a phone number that is free of charge for the calling
party. Toll-free numbers are commonly used by businesses that want to encourage
clients to reach out to them without charging extra fees for long-distance
calls.

These numbers can also receive SMS as long as they are text-enabled. You can
identify toll-free numbers by their three-digit prefixes similar to area codes
(e.g., 833, 866, 888, 844, and 800 numbers). In North America, you must send
your larger campaigns using a toll-free number because the maximum number of
texts per day for local numbers is 500.

CAN I SEND PICTURES / MMS WITH TEXTMAGIC?

You can use our text message app to send almost any file, including pictures,
videos, PDF files, Excel spreadsheets, and more. TextMagic transforms these
files into download links that are more cost-effective than SMS. Attach more
information to your bulk texts without having to send expensive MMS with our SMS
attachments feature.

We also offer true MMS capabilities of up to 525kb for the USA and Canada. SMS
attachments support up to 10MB of data. Furthermore, MMS in the USA and Canada
can only be sent from toll-free numbers, whereas SMS attachments are available
globally, on all numbers.

HOW TO ENABLE TEXT TO LANDLINE FOR YOUR BUSINESS PHONE?

You can text enable a landline number in the United States or Canada from your
TextMagic account by navigating to the Numbers page. Text enabled landlines cost
an additional $4 per month and support person-to-person text messaging.

HOW TO ADD SMS TEXT MESSAGING FUNCTIONALITY (CLICK-TO-TEXT) TO YOUR BUSINESS
WEBSITE?

Capture more phone numbers from your website and show your availability to
customers with click-to-text forms. SMS forms are compatible with any platform
or device and are easy to configure. To add SMS functionality to your website,
follow the steps below:

 * Create a free trial with TextMagic and add credit to your account.
 * Navigate to our Services section and click on Forms. You can create a new
   form for capturing phone numbers in a few minutes.
 * Customize your form to better represent your brand by adding your logo, brand
   colors, fonts, buttons, and contact details.
 * Once you are satisfied with the form, hit save and copy the SMS widget code.
   Paste this code into your website or the pages where you want it to appear.

You can create multiple forms with different settings or formats to segment
contacts as they sign up to your SMS lists.

WHAT IS THE DIFFERENCE BETWEEN BULK SMS, GROUP SMS, SMS MARKETING, TEXT
MARKETING, MASS TEXT, AND MESSAGE BLASTS?

With so many business texting terms thrown around, it’s easy to become confused.
We’ll explain the most common ones that you may encounter, as well as the
differences between them:

 * Bulk SMS (or message blast): a texting method that allows you to send a large
   number of texts simultaneously, without having to send each message
   individually.
 * Group SMS: can be sent from a texting app to a specific group of contacts
   already on your list. All recipients of a group text will be added to one
   room. TextMagic does not offer group SMS capabilities. The main difference
   between bulk SMS and group SMS is that you can send completely different
   messages for bulk SMS, while group SMS are all the same.
 * Mass texting: is a marketing technique that enables businesses to send SMS,
   text notifications, and SMS appointment reminders to multiple subscribers
   instantly.
 * SMS marketing and text marketing refer to the same thing, but are used
   interchangeably. SMS (short message service) and text messaging describe the
   form of communication that allows users to send messages up to 160 characters
   to and from GSM devices. TextMagic allows you to send texts up to 918
   characters long.

WHAT IS 10 DLC, AND HOW CAN IT HELP YOUR BUSINESS?

10-digit long codes or A2P 10DLC numbers represent messaging solutions that
allow businesses to send a large number of texts from a local number. In the
past, 10-digit numbers were only used for P2P (person-to-person) messaging, but
carriers have approved 10DLC for A2P (application-to-person) messaging.

10DLC numbers represent an ideal service for small businesses and enterprises
because they have a higher throughput rate. Furthermore, these numbers are more
effective than a vanity number or shortcode because they have a lower risk of
spam. Lastly, 10-digit long codes are more cost-effective than shortcodes.

WHAT IS THE DIFFERENCE BETWEEN TOLL-FREE TEXTING, TEXT-ENABLED LANDLINES, AND
10DLC?

We are entering a new era of mobile texting as carriers are moving away from
shared short codes. Starting March 2021, the main methods of sending bulk texts
with TextMagic will be:

 * Via 10DLC (example: 409-432-2009)
 * Via toll-free numbers (example: 1-844-783-8888)
 * Via text-enabled landlines (business owners can text enable their business
   numbers to send and receive texts).

But which option is best for your business? Below are the main advantages and
disadvantages of each business texting method:

 * 10DLC numbers
   * Advantages: can support high volumes of texts because they were explicitly
     designed for SMS marketing, more affordable than dedicated shortcodes,
     excellent deliverability, and better engagement rates.
   * Disadvantages: registering a 10DLC number can take up to three days, and
     10DLC numbers have lower throughput rates as compared to dedicated
     shortcodes.
 * Toll-free numbers
   * Advantages: very easy to obtain, one-way and two-way SMS capabilities, high
     SMS throughput without extra fees, and secure.
   * Disadvantages: lower delivery rates because toll-free texts are subject to
     carrier filtering.
 * Text-enabled landlines
   * Advantages: the same number for all business communications, reliable, and
     low spam rate.
   * Disadvantages: low volume, many carrier restrictions, and slow throughput.

WHAT ARE COMMON USE-CASES OF GROWING A SMALL BUSINESS USING TEXT MESSAGING?

Thousands of businesses have been growing alongside TextMagic since 2001. Here
are their most common use-cases:

 * Appointment scheduling. Send automatic text reminders, instead of calling or
   emailing to schedule and confirm routine appointments. Our texting software
   has helped businesses free up time, reschedule appointments faster, and save
   money.
 * Customer surveys. Use texts to gather customer feedback and improve brand
   engagement. We make it easy to create text sequences for short surveys and
   polls. In addition, micro surveys via text are more effective than email
   surveys.
 * Customer support via SMS. Move some of your customer support requests from
   call to text. Automate responses for common inquiries and offer context for
   every interaction with the support team utilizing SMS chat.
 * Targeted promotional texts. SMS provides a more personal way of connecting
   with your audience. Use our segmentation and personalization features to
   spark conversations with your customers and promote the products or services
   that best fit their needs.

Other examples of use-cases: billing reminders, recruiting and staffing texts,
OTP authentication, shipment tracking, emergency alerts, and reminders. Do all
of these and more with our SMS marketing software.

HOW LONG DOES IT TAKE TO GET STARTED WITH TEXT MESSAGE MARKETING?

Out of all marketing channels available, text message marketing is probably the
easiest and fastest to set up. We make it even easier! Sign up for a free trial
with TextMagic and choose the preferred number for sending SMS campaigns.

Make sure you have the legal right to contact your existing subscribers, and you
can immediately start texting or capturing new numbers with SMS forms.

IS TEXTMAGIC THE RIGHT TEXTING SOLUTION FOR MY BUSINESS?

TextMagic has over 20 years of experience helping businesses of all sizes
improve their mobile communications. With over 100,000+ users since 2001, an
average 98.4% delivery rate, and 15.2 million texts sent every month, we are
confident that we can satisfy all your texting needs.

Please don’t take our word for it. Read any of our 400 reviews. TextMagic has an
average rating of 4.9 stars and 66 NPS score. To find out exactly how we can
power your business through texting, check out any of our success stories and
case studies or reach out to us directly.

HOW EFFECTIVE IS TEXT MESSAGING AND SMS MARKETING FOR SMALL BUSINESSES?

Despite its numerous benefits, text messaging is still overlooked by many small
businesses. Here are a few reasons why you should consider SMS marketing for
your business:

 * 3.8 billion people own a smartphone and, as of 2021, 5 billion people can
   receive text messages on their devices.
 * 67 million U.S. clients redeem coupons via mobile phones.
 * 75% of clients WANT to receive business communications via SMS.
 * The CTR rate of text messages is significantly higher (9.18%) than other
   marketing channels.
 * 90% of texts are read within 3 minutes of being received.
 * Consumers redeem SMS coupons ten times more than any other coupon type.

If you’re still not convinced, please check out 62 more fascinating SMS
marketing stats.

HOW CAN I USE TEXT MESSAGING TO IMPROVE COMMUNICATION ACROSS MY BUSINESS?

Texting isn’t used only for marketing purposes. Many of our customers also use
texts to coordinate their teams and communicate internally. Here are a few ideas
on how you can improve communication with texting:

 * Share schedules as SMS attachments
 * Automate text alerts in case of emergencies
 * Share company news with bulk SMS
 * Send messages to the correct department with segmentation
 * Forward reminders for team events, holidays, team-buildings, and more
 * Communicate deadlines via text.

DO I NEED A DEDICATED NUMBER FOR MY TEXT CAMPAIGNS?

A dedicated number is an essential component for business texting. Our dedicated
numbers are exclusive to your business and can receive inbound messages from
your local territory. At the moment, we offer dedicated numbers in more than 30
countries. Please note that you need to pay a monthly fee to keep your virtual
SMS number active.

If you’re not ready for a dedicated number, you can also reserve a toll-free
number in over 25 countries and start sending high-volume campaigns.

CAN I USE MY EXISTING NUMBER OR PORT A NUMBER TO TEXTMAGIC?

It is possible to use your personal number to send texts. Your recipients will
see your mobile number in the sender field and replies will go directly to your
phone. TextMagic has no control over them. Find out more about sender settings
from our support article.

We support porting only virtual local (US/Canadian) number for sending P2P
messages. Once the number is ported to the TextMagic network, you must pay a $4
monthly subscription to keep the number active. To port a number to our network
please contact our support team. Please note that it is not possible to have the
same number active with two different providers and that the porting process
takes around 10-14 days.


THOUSANDS OF BUSINESSES ARE ALREADY USING TEXTMAGIC

See what our customers are saying about TextMagic's business text messaging
services.

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View all case studies

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212 reviews

167 reviews

53 reviews


TRY OUR FULLY FEATURED BUSINESS TEXTING PLATFORM TODAY

Start free trial View pricing
 * support@textmagic.com
 * (844) 600-0669
 * 0808 168 1030
 * 1800 531 865
 * 640 6446

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