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helpdesk.westlab.com.au Open in urlscan Pro
52.202.224.152  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.westlab.com.au/
Effective URL: https://helpdesk.westlab.com.au/support/home
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from AU
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 52.202.224.152, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.westlab.com.au.
TLS certificate: Issued by R10 on July 14th 2024. Valid for: 3 months.
This is the only time helpdesk.westlab.com.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 52.202.224.152 14618 (AMAZON-AES)
7 18.67.93.45 16509 (AMAZON-02)
2 18.67.93.6 16509 (AMAZON-02)
1 142.250.66.234 15169 (GOOGLE)
1 18.67.110.108 16509 (AMAZON-02)
1 1 52.72.252.246 14618 (AMAZON-AES)
2 18.67.110.74 16509 (AMAZON-02)
1 18.67.110.14 16509 (AMAZON-02)
2 172.217.24.35 15169 (GOOGLE)
2 162.159.140.147 13335 (CLOUDFLAR...)
21 9
4    52.202.224.152 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-202-224-152.compute-1.amazonaws.com
helpdesk.westlab.com.au
7    18.67.93.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-93-45.syd62.r.cloudfront.net
assets2.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
2    18.67.93.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-93-6.syd62.r.cloudfront.net
assets8.freshservice.com
assets9.freshservice.com
1    142.250.66.234 (Plainview, United States)

ASN15169 (GOOGLE, US)
PTR: syd15s15-in-f10.1e100.net
fonts.googleapis.com
1    18.67.110.108 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-110-108.syd62.r.cloudfront.net
fe-perf-assets.freshworks.com
1    52.72.252.246 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-72-252-246.compute-1.amazonaws.com
attachment.freshservice.com
2    18.67.110.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-110-74.syd62.r.cloudfront.net
westlab.attachments.freshservice.com
1    18.67.110.14 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-110-14.syd62.r.cloudfront.net
assets17.freshservice.com
2    172.217.24.35 (United States)

ASN15169 (GOOGLE, US)
PTR: hkg07s23-in-f3.1e100.net
fonts.gstatic.com
2    162.159.140.147 (None, )

ASN13335 (CLOUDFLARENET, US)
rum.haystack.es
Apex Domain
Subdomains		 Transfer
13 freshservice.com
assets2.freshservice.com — Cisco Umbrella Rank: 28767
assets4.freshservice.com — Cisco Umbrella Rank: 28866
assets8.freshservice.com — Cisco Umbrella Rank: 28760
assets6.freshservice.com — Cisco Umbrella Rank: 28916
attachment.freshservice.com — Cisco Umbrella Rank: 24336
westlab.attachments.freshservice.com
assets17.freshservice.com — Cisco Umbrella Rank: 40983
assets9.freshservice.com — Cisco Umbrella Rank: 28875
485 KB
4 westlab.com.au
helpdesk.westlab.com.au
146 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 18719
2 gstatic.com
fonts.gstatic.com
31 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 42172
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 74
1 KB
21 6
Domain Requested by
4 helpdesk.westlab.com.au 1 redirects helpdesk.westlab.com.au
3 assets6.freshservice.com helpdesk.westlab.com.au
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 westlab.attachments.freshservice.com helpdesk.westlab.com.au
2 assets4.freshservice.com helpdesk.westlab.com.au
2 assets2.freshservice.com helpdesk.westlab.com.au
1 assets9.freshservice.com assets2.freshservice.com
1 assets17.freshservice.com helpdesk.westlab.com.au
1 attachment.freshservice.com 1 redirects
1 fe-perf-assets.freshworks.com helpdesk.westlab.com.au
1 fonts.googleapis.com helpdesk.westlab.com.au
1 assets8.freshservice.com helpdesk.westlab.com.au
21 13

This site contains links to these domains. Also see Links.

Domain
westlab.freshservice.com
Subject Issuer Validity Valid
helpdesk.westlab.com.au
R10		 2024-07-14 -
2024-10-12		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-09-22 -
2024-10-20		 a year crt.sh
upload.video.google.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03		 2024-06-14 -
2025-07-12		 a year crt.sh
*.gstatic.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
haystack.es
WE1		 2024-06-05 -
2024-09-03		 3 months crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02		 2024-01-31 -
2025-02-28		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.westlab.com.au/support/home
Frame ID: B0EA29654A5755A7B0AA4EB8204BF322
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Westlab & Connected Help Desk

Page URL History Show full URLs

  1. https://helpdesk.westlab.com.au/ HTTP 302
    https://helpdesk.westlab.com.au/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

95 %
HTTPS

0 %
IPv6

6
Domains

13
Subdomains

9
IPs

2
Countries

733 kB
Transfer

3092 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.westlab.com.au/ HTTP 302
    https://helpdesk.westlab.com.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNDc2NjI0OTMsImRvbWFpbiI6Indlc3RsYWIuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.Mxy_nm_Ig323t4__vGsrSnnl56ly3tZd__HLmg-zQrY HTTP 302
  • https://westlab.attachments.freshservice.com/data/helpdesk/attachments/production/13047662493/original/SharePoint_Icon.jpg?Expires=1720933189&Signature=XlmU9UHe~7ufd3Dvo4VfrgvJY7vD4mKjRgtahilSlaN~rIKLTsE9jAPP-uMnSGWt~ksW6CW9-ChJBzE5~z3jG-H2b4MmOBgZeJOtKyYJUWx4pOoQEp5vqiddegEjvHSYEGAyV2ea5KGpeQbODTCplph9GrpitQOh~OlfU2dK7cvwoRuKAQaGIToVr-SdaWied2bIPlOlMbHiA7t5s4B7ZgqLcEfsfPtTMkQbdq7o5lUESCno2uYJx5YVyD7X88NoMn6EglDTyXvVB5brp-YwcjmdFTCH09DipURbbYz9ADljO7a70vexfTM37Ybe80K4Zl-V96KF5KM5CGl8eB7giA__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.westlab.com.au/support/
Redirect Chain
  • https://helpdesk.westlab.com.au/
  • https://helpdesk.westlab.com.au/support/home
131 KB
38 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.202.224.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-202-224-152.compute-1.amazonaws.com
Software
fwe /
Resource Hash
0ea7c4cc3c224f3812d9193635e4efdeac93578ff233a0d21690d83516429dd8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 04:57:47 GMT
etag
W/"0ea7c4cc3c224f3812d9193635e4efde"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
92
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
0ba812cf-90ac-9114-acd8-66595d8f5f49
x-runtime
0.082199
x-trace-id
00-80b7741548cbfdb957ed9c50198bff1d-78f3cd5085d01d5e-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 04:57:47 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.westlab.com.au/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
16
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
20b98d89-34c7-92bb-8959-a9a7df9cb728
x-runtime
0.011260
x-trace-id
00-bbff6fdc79b9ad24fb3ca399a1540c33-4120aa0d6a9d1cda-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets2.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets2.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-45.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 3aea472dcaab0d179b019b33b044a9be.cloudfront.net (CloudFront)
date
Fri, 12 Jul 2024 16:58:01 GMT
x-amz-cf-pop
SYD62-P1
age
1955039
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
rK0cRTXK84r0my7oSxNJvqjtP7I4jdNeg9XJnmmRF5SE0UqXb548DQ==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
assets4.freshservice.com/assets/cdn/i18n/ 		58 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n/en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-45.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 07 Jun 2024 10:57:52 GMT
content-encoding
gzip
via
1.1 3aea472dcaab0d179b019b33b044a9be.cloudfront.net (CloudFront)
x-amz-version-id
hh0icSzYzroI20NmLuO9vpCvUr0FkXZ9
x-amz-cf-pop
SYD62-P1
age
3175197
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15978
last-modified
Fri, 07 Jun 2024 09:57:25 GMT
server
AmazonS3
etag
"dab40b5be145b026690ae8f92b234907"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
OBcM8vgd8-7T60ZYudrlx6NKD8vIUscUGz7DqVFSKyyD4t9v6KDU2A==
expires
Sat, 07 Jun 2025 15:57:23 GMT
theme.css
helpdesk.westlab.com.au/support_v2/ 		681 KB
102 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.westlab.com.au/support_v2/theme.css?v=FS281720140828
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.202.224.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-202-224-152.compute-1.amazonaws.com
Software
fwe /
Resource Hash
6e7150fc053631165127487efae4a174f8f7d5f3975c806c7c7cbe60cbc73be0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.westlab.com.au/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 04:57:48 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
36
x-xss-protection
1; mode=block
x-request-id
a3d38444-0b79-98f8-9027-2a8137ea713f
x-trace-id
00-35b97d9ce407459ea0e2ffd94ab2765d-b0d3253e296ad4e9-01
x-runtime
0.029471
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"6e7150fc053631165127487efae4a174"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
assets8.freshservice.com/assets/cdn/ 		38 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-6.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 14 Jun 2024 07:04:52 GMT
content-encoding
gzip
via
1.1 60a3c74b395afbd3a50d71e59ea19eca.cloudfront.net (CloudFront)
x-amz-version-id
Pm6hVHwGotCFUCKahQFXJpNPSrhzmlFz
x-amz-cf-pop
SYD62-P1
age
2584377
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6853
last-modified
Fri, 14 Jun 2024 04:31:41 GMT
server
AmazonS3
etag
"ba14a55284b509d7df9047e9dd1f246f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
8a01ZlRKW7CO6Lxt6VUFRxWG5GMjZ-JJOHnc2L2cNi2sqZEH55SLSA==
expires
Sat, 14 Jun 2025 10:31:40 GMT
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.66.234 Plainview, United States, ASN15169 (GOOGLE, US),
Reverse DNS
syd15s15-in-f10.1e100.net
Software
ESF /
Resource Hash
31d196afc7bf97b61be0a9881f623b3b8a7b56d4b0c08c6b78c37ce92d7827b2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 14 Jul 2024 04:57:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sun, 14 Jul 2024 03:52:46 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 14 Jul 2024 04:57:48 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets6.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.westlab.com.au
URL: https://helpdesk.westlab.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-45.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 21 Aug 2023 01:33:48 GMT
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Full URL
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Request headers

Referer
https://helpdesk.westlab.com.au/support_v2/theme.css?v=FS281720140828
Origin
https://helpdesk.westlab.com.au
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-trace-id
00-56d39300d0ecb11ebc085f8946c197b9-88b17fe8650d4528-01
date
Sun, 14 Jul 2024 04:57:48 GMT
last-modified
Fri, 12 Jul 2024 07:27:45 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"6690daf1-1428"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
3
accept-ranges
bytes
content-length
5160
x-request-id
4d3d8b04-0352-962f-a29c-957a09b24a89
expires
Wed, 12 Jul 2034 04:57:48 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.217.24.35 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
hkg07s23-in-f3.1e100.net
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.westlab.com.au
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 01:37:42 GMT
x-content-type-options
nosniff
age
184806
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 12 Jul 2025 01:37:42 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://helpdesk.westlab.com.au/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type
application/json

Response headers

date
Sun, 14 Jul 2024 04:57:50 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
1
alt-svc
h3=":443"; ma=86400
x-request-id
e488905a-6cf3-4a3f-9a78-b78b279a03a3
x-trace-id
00-f45c97961a4ad021503e132f4dc663ad-ed172bdd31aab75d-00
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://helpdesk.westlab.com.au
x-ratelimit-remaining
63909
access-control-allow-credentials
true
cf-ray
8a2eef26be08a95c-SYD
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.westlab.com.au
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.westlab.com.au
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8a2eef254c73a95c-SYD
content-length
0
date
Sun, 14 Jul 2024 04:57:49 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
3
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
63915
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
c7f2a8e4-a8c9-4963-abb4-70e414ea9ebd
x-trace-id
00-c42edfa080a78adce68a830fa2ac5438-8b4c7388a4cc55e7-00
wl-favicon.webp
westlab.attachments.freshservice.com/data/helpdesk/attachments/production/13002280547/fav_icon/ 		580 B
1019 B 		Other
General
Check archive.org
Download Go to
Full URL
https://westlab.attachments.freshservice.com/data/helpdesk/attachments/production/13002280547/fav_icon/wl-favicon.webp?Expires=1721537867&Signature=QvY5gDHJ~sAC7osIwUiu57vYxQ6Xms3KZ2-b0kkPpOQ12dU63SXTw6-p-wR0Gs6quzOcSmL1m7YKAnPSAuF9bMCbA4kzhBfYmTshaKYyzPWE6cTHDybgJiw62oeCuCsQljwF69kQ8kE21tAWn5STMikU9FJY4K0iHEPA2lbx~dGbxnDCMk0bHqcMb7tAmh-rT8RCHanWo1c-LA1xDFnyA-aqrze~kIEJxOIM5vOYeXs3Vnljvtku-ujs68oipwQMyQ7g1qwVz-4MeuCfaormtaP0YhzhI3kmzXd3wtZaoyWoJYeKCa8mZfZjltU-SximVASNI8Yp-Y5DOSjgrFlB1g__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.110.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-110-74.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2a9ff73b1e685a7d7e04dc6432f899529d712b096938fc78ea81717d649322e1

Request headers

Referer
https://helpdesk.westlab.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
VWv4ojRD4fSmaLAIGDj73JnanffZKPh0
date
Sun, 14 Jul 2024 04:57:51 GMT
via
1.1 df166554184adf2da43f53000107ac74.cloudfront.net (CloudFront)
last-modified
Mon, 18 Dec 2023 23:44:22 GMT
server
AmazonS3
x-amz-cf-pop
SYD62-P2
x-amz-server-side-encryption
AES256
etag
"96b0879a8a288a6257efeb783a5f1c64"
vary
Accept-Encoding
x-cache
RefreshHit from cloudfront
content-type
image/webp
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
580
x-amz-cf-id
LOGnroKb-Be-qpfcIzHW2SmGqaGmyJxNxZWCCL86ioJFstbH8RZlSQ==

Verdicts & Comments Add Verdict or Comment

240 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| triggerFroalaImageEvent function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| detachEventListeners function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky function| FSModal function| FsPageless function| FsPopover object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| addCCPopover function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| shareTicketModal function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

4 Cookies

Domain/Path Name / Value
helpdesk.westlab.com.au/ Name: _x_m
Value: x_m
helpdesk.westlab.com.au/ Name: _x_d
Value: x_3
helpdesk.westlab.com.au/ Name: _x_w
Value: 10
helpdesk.westlab.com.au/ Name: _itildesk_session
Value: V2pKSmxyeEhGdmV3aEJwaEVHektSVm5XYXRLK2Z2WmFiVXplMllwOUVzakUrMXBQbkxXbGYyV3dxemlGRWtCSkhNcmxhTXcxUU03dkEwRm9HSE1VVVdkVGpYWXpqZktNSHYybzF4bjdXRFR1QmxBNXFidElxQlVaVFM2NHhCY0RUVzFWVjl5UEVKNWcwbzFFUHRoTWV6a3YrOGJyVlg3b1RwQkg5QnpaUUNjUldYbG5IOHQrZkEvTTN0bHI2U0RPLS1xWGIveUdpRmpOak4zTGtXcmVDM3l3PT0%3D--3cea42d53467cdb30f3778161207cc76155272ee

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets17.freshservice.com
assets2.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.westlab.com.au
rum.haystack.es
westlab.attachments.freshservice.com
142.250.66.234
162.159.140.147
172.217.24.35
18.67.110.108
18.67.110.14
18.67.110.74
18.67.93.45
18.67.93.6
52.202.224.152
52.72.252.246
0ea7c4cc3c224f3812d9193635e4efdeac93578ff233a0d21690d83516429dd8
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cb18da5220c94dd91101c777cf2bacfde6f8fbfd55115c3c4d62fcc1b44f6b57
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f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615