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Submitted URL: https://www.canadiantire.ca/en/customer-service/faq.html
Effective URL: https://www.canadiantire.ca/en/customer-service/online-ordering.html
Submission: On September 19 via api from US — Scanned from CA
Effective URL: https://www.canadiantire.ca/en/customer-service/online-ordering.html
Submission: On September 19 via api from US — Scanned from CA
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your preferred store is Montreal Cremazie & Papineau, QC, currently Open, Closes
at at 9:00 p.m. click to change store
Montreal Cremazie & Papineau, QC
Open⋅ Closes at 9:00 p.m.
your preferred store is Montreal Cremazie & Papineau, QC, currently Open, Closes
at at 9:00 p.m. click to change store
Montreal Cremazie & Papineau, QC
Open⋅ Closes at 9:00 p.m.
a11yWishlist
* Automotive
SHOP ALL AUTOMOTIVE
--------------------------------------------------------------------------------
* Tires & Wheels
* Tires
* Wheels
* Tire & Wheel Repair
* Tire & Wheel Accessories
* Auto Body Repair, Paints & Accessories
* Automotive Paint
* Auto Body Repair
* Auto Body Protectants
* Adhesives & Sealants
* Auto Weatherstripping
* Batteries, Maintenance & Accessories
* Battery Chargers, Booster Packs & Power Inverters
* Car & Truck Batteries
* Marine Batteries
* RV Batteries
* Solar & Deep Cycle Batteries
* Exterior Accessories
* Roof Racks, Carriers, & Cargo Management
* Electric Winches & Accessories
* License Plate Frames & Accessories
* Blind Spot Mirrors
* Car Covers
* Auto Parts
* Headlights & Bulbs
* Filters & PCV Valves
* Heating, A/C & Engine Cooling
* Engine & Ignition
* Brakes
* Interior Accessories
* Seat Covers & Cushions
* Floor Mats & Liners
* Car Window Shades & Visors
* Car Window Tint
* Keychains
* Oils, Fluids, Additives & Chemicals
* Engine Oils & Additives
* Antifreeze & Coolant System Additives & Chemicals
* Grease, Gear Oils & Lubricants
* Windshield Washer Fluids
* Transmission Fluids & Additives
* Auto Tools
* Garage & Auto Shop Equipment
* Diagnostic & Testing Tools
* Oil Change Tools & Accessories
* Brake System Tools
* Tire & Wheel Tools
* ATVs, Snowmobiles, Motorcycles Parts & Accessories
* ATV & UTV Parts & Accessories
* Motorcycle Parts & Accessories
* Snowmobile Parts & Accessories
* Truck Accessories
* Cargo Management
* Exterior Truck Protectors, Covers & Liners
* Performance Truck Parts
* Suspension
* Truck Lights
SALE
Shop Automotive
CLEARANCE
Shop Automotive
AUTO SERVICE
Book Appointment
* Tools & Hardware
SHOP ALL TOOLS & HARDWARE
--------------------------------------------------------------------------------
* Garage Organization & Tool Storage
* Garage Storage Cabinets
* Garage Storage Shelves & Racks
* Tool Chests, Cabinets & Accessories
* Garage Wall & Ceiling Organization
* Tool Boxes & Organizers
* Ladders & Scaffolding
* Step Ladders
* Extension Ladders
* Multi Position Ladders
* Scaffolding
* Ladder & Scaffolding Accessories
* Power Tools
* Saws
* Drills & Accessories
* Combo Kits
* Rotary & Oscillating Tools
* Routers
* Sinks, Faucets & Fixtures
* Kitchen Sinks & Faucets
* Bathroom Sinks & Faucets
* Laundry Tubs & Faucets
* Toilets & Accessories
* Hand Tools
* Sockets & Ratchets
* Wrenches
* Hammers & Sledges
* Screwdrivers & Nut Drivers
* Clamps & Vises
* Plumbing
* Water Pumps, Parts & Accessories
* Pipe & Fittings
* Water Heaters & Parts
* Sink Repair Parts & Drainage
* Faucet Repair Parts
* Air Tools & Compressors
* Air Compressors
* Air Nailers & Staplers
* Air Tool Accessories
* Air Impact Wrenches
* Air Tool Kits
* Power Tool Accessories
* Power Tool Batteries & Chargers
* Drill Bits & Accessories
* Buffer & Polisher Accessories
* Saw Blades & Accessories
* Cutting & Grinding Accessories
* Paints & Stains
* Interior Paints & Trim
* Interior Stains & Finishes
* Exterior Paints
* Exterior Stains & Sealers
* Spray Paints
* Electrical
* Extension Cords
* Power Bars & Surge Protectors
* Electrical Plugs, Connectors & Adapters
* Fuses, Breakers & Panel Boxes
* Dimmers, Switches & Timers
SALE
Shop Tools & Hardware
CLEARANCE
Shop Tools & Hardware
BEST SELLERS
Shop Tools & Hardware
* Home & Pets
SHOP ALL HOME & PETS
--------------------------------------------------------------------------------
* Appliances
* Kitchen Appliances
* Vacuum Cleaners
* Mini Fridges, Freezers & Wine Coolers
* Water Coolers & Ice Makers
* Range Hoods & Accessories
* Heating, Cooling & Air Quality
* Heaters
* Fireplaces & Stoves
* Air Quality
* Controls & Accessories
* Air Conditioners & Fans
* Kitchen & Dining
* Cookware
* Coffee & Tea
* Dining & Entertaining
* Knives, Cutting Boards & Accessories
* Bakeware
* Storage & Organization
* Storage Bins & Baskets
* Closet Storage & Organization
* Storage Drawers & Carts
* Storage Furniture
* Shoe Organization
* Household & Cleaning Supplies
* Cleaners
* Floor Cleaning
* Dish Cleaning
* Cleaning Tools & Supplies
* Garbage Cans & Bags
* Home Electronics
* TV, Video & Home Theater
* Headphones, Speakers & Audio
* Home Electronics Accessories & Supplies
* Cell Phone Accessories
* Computer Accessories
* Pet Care
* Dog
* Cat
* Wild Bird
* Lighting
* Ceiling Lights
* Wall Lights
* Floor & Table Lamps
* Ceiling Fans & Accessories
* Light Bulbs
* Furniture & Décor
* Living Room Furniture
* Kitchen & Dining Room Furniture
* Office Furniture
* Bedroom Furniture
* Entryway Furniture
* Baby & Toddler
* Car Seats & Accessories
* Baby Proofing & Home Safety
* Strollers & Travel
* Baby Toys & Activities
* Feeding Essentials
SALE
Shop Home & Pets
CLEARANCE
Shop Home & Pets
BEST SELLERS
Shop Home & Pets
* Sports & Recreation
SHOP ALL TOYS, SPORTS & RECREATION
--------------------------------------------------------------------------------
* Bikes & Accessories
* Bikes
* Helmets & Safety Gear
* Bike Accessories
* Bike Parts & Components
* Bike Racks, Carriers & Storage
* Games Room
* Table Tennis
* Air Hockey
* Billiards
* Foosball
* Camping & Hiking
* Tents & Shelters
* Air Mattresses & Camp Bedding
* Sleeping Bags
* Camping Furniture
* Camp Stoves & Cooking
* Team Sports
* Hockey
* Basketball
* Volleyball
* Soccer
* Fan Zone
* Fishing
* Rods, Reels & Storage
* Fishing Tools & Accessories
* Fishing Apparel & Accessories
* Lures & Baits
* Terminal Tackle
* Winter Sports
* Ice Skating
* Sleds, Racers & Toboggans
* Snowshoeing
* Curling
* Snowboarding
* Hunting
* Firearm Accessories
* Knives & Tools
* Hunting Accessories
* Hunting Footwear & Apparel
* Optics & Scopes
* Clothing, Shoes & Accessories
* Clothing
* Shoes & Boots
* Hats, Gloves & Accessories
* Rain Gear
* Luggage & Travel Accessories
* Fitness & Exercise
* Treadmills
* Ellipticals
* Exercise Bikes
* Weightlifting & Strength Training
* Fitness & Exercise Accessories
* Toys & Games
* Vehicle, Trains & Remote Control
* Dolls & Playsets
* Building Sets & Blocks
* Action Figures
* Board Games, Cards & Puzzles
SALE
Shop Sports & Recreation
CLEARANCE
Shop Sports & Recreation
BEST SELLERS
Shop Sports & Recreation
* Outdoor Living
SHOP ALL OUTDOOR LIVING
--------------------------------------------------------------------------------
* Patio Furniture & Décor
* Lounge & Conversation Sets
* Dining & Bistro Sets
* Patio Seating
* Patio Tables
* Patio Cushions & Seat Pads
* Outdoor Lighting
* String Lights
* Patio Lanterns & Lights
* Solar Lighting
* Deck & Fence Lighting
* Landscape & Pathway Lighting
* BBQs, Smokers & Accessories
* BBQs & Grills
* Smokers & Wood Pellet Grills
* Propane Tanks & Charcoal
* BBQ Tools & Cooking Accessories
* BBQ Covers
* Pools, Spas & Accessories
* Pools
* Spas & Accessories
* Pools & Spas Chemicals
* Pool Parts & Accessories
* Cleaning Equipment
* Outdoor Power Equipment
* Lawn Mowers
* Grass Trimmers
* Chainsaws
* Generators & Accessories
* Leaf Blowers & Accessories
* Outdoor Heating
* Firepits & Fire Bowls
* Fire Tables
* Patio Heaters
* Outdoor Fireplaces
* Outdoor Heating Accessories
* Gazebos, Pergolas & Canopies
* Gazebos & Pergolas
* Awnings
* Canopies
* Gazebo Covers & Netting
* Canopy Covers & Enclosure Kits
* Mosquito, Insect & Pest Control
* Bug Zappers & Mosquito Repellents
* Wasps & Hornet Control
* Pest & Rodent Control
* Ant, Spider & Crawling Insect Control
* Garden Insect Control
* Lawn & Garden
* Watering & Irrigation
* Lawn Care & Grass Maintenance
* Lawn & Garden Tools
* Seeds, Soils & Plant Food
* Hydroponics
* Sheds & Outdoor Storage
* Sheds
* Tarps
* Deck Boxes & Storage Benches
* Portable Storage Sheds
* Firewood Storage
SALE
Shop Outdoor Living
CLEARANCE
Shop Outdoor Living
BEST SELLERS
Shop Outdoor Living
* Party City
SHOP ALL PARTY CITY
--------------------------------------------------------------------------------
* Balloons & Accessories
* Party Decorations
* Tableware & Serveware
* Party Favours
* Party Games
* Prepare for fall
* Hot Sale
SHOP ALL HOT SALE
--------------------------------------------------------------------------------
* Automotive Sale
* Tires
* Car Parts
* Oils, Fluids, Additives & Chemicals
* Car Electronics
* Clearance
* Automotive Clearance
* Tools & Hardware Clearance
* Living Essentials Clearance
* Sports & Recreation Clearance
* Outdoor Living Clearance
* Home & Pets Sale
* Small Appliances
* Cookware
* Vacuums & Floor Care
* Home Furniture
* Big Red Week
* Tools & Hardware Sale
* Hand Tools
* Power Tools
* Garage Storage & Organization
* Sockets, Ratchets & Nut Drivers
* Sports & Recreation Sale
* Exercise & Fitness
* Camping
* Bikes & Accessories
* Seasonal Sale
* Outdoor Power Equipment
* Snow Removal
* Lawn & Garden Center
* BBQs & Accessories
* Flyer
SAVE UP TO 60%
Massive Clearance Event is on. Save on tools, kitchen essentials, and more⁵.
1. Customer Service
1. Home
2. Customer Service
3. Online Ordering
ONLINE ORDERING
HOW TO ORDER ONLINE WITH CANADIAN TIRE?
Your Options: PICK UP AT STORE CURBSIDE PICKUP SHIP TO HOME What is it? Order
online and pick up from the store. Order online and arrive to selected
store and we will bring your order
out to your vehicle. Order online and have products
delivered to you.Heavy/Oversized
items will only be avialable for delivery
within 100km of the selected Canadian Tire store. Why do it? Pay in advance
and skip the check
out lines Pay in advance, park in a designated
spot, and have your order loaded into
your vehicle. Thousands of products delivered to
your home, where you want them. How much is it? Pick Up is free at the majority
of stores. Some stores may require a minimum order value (before taxes). Orders
that do not meet this value will be subject to a small fee. Pick Up is free at
the majority of stores. Some stores may require a minimum order value (before
taxes). Orders that do not meet this value will be subject to a small fee. Rates
starting at $6.99 How long does it take? Typically within 24 hours. Please wait
for your Ready for Pick Up email before proceeding to the store. Typically
within 24 hours. Please wait for your Ready for Pick Up email before proceeding
to the store. Parcels typically ship in 1-2 business
days. For large items, you'll be
contacted to book a delivery Where do need to go
to pick up my order? Once your order is ready, you will receive a Ready for Pick
Up email. When you arrive at your selected store, go to the pickup location
listed to pick up your order. Once your order is ready, you will receive a Ready
for Pick Up email. Upon arrival at your selected store, park in one of the
dedicated Curbside Pick Up spots and refer to the signage for directions on how
to pick up your order.
SHOP ONLINE AND PICK UP SAFELY WITH CURBSIDE PICK UP
Place your online order with the Pick Up at Store OR Curbside Pick Up option.
Wait for your Ready for Pick Up email and follow instructions for Curbside Pick
Up
Upon arrival at your selected store, park in one of the dedicated Curbside Pick
Up spots and refer to the signage for directions on how to pick up your order
OUR AUTO SERVICE CENTRES ARE OPEN AND HERE FOR YOU
All our service centres have increased safety measures to help protect the
health of our valued customers and staff.
Learn More
FREQUENTLY ASKED QUESTIONS
1. Online Ordering
2. Pick Up At Store
3. Ship to Home
4. Order Status & Modifications
5. Payment Terms
ONLINE ORDERING
WHY AM I SEEING A NOTIFICATION THAT MY STORE ISN'T ACCEPTING ONLINE ORDERS?
Some stores may briefly pause online orders to help manage unusally high levels
of demand. Feel free to check back again later, or switch to another store
currently accepting online orders.
DO I HAVE TO HAVE AN ONLINE ACCOUNT TO MAKE ONLINE PURCHASES FROM
CANADIANTIRE.CA?
No. You do not need to have an account to purchase products online, though it
does provide additional benefits like access to your previous orders, ability to
store your address and credit card information to make future purchases easier,
earn electronic Canadian Tire Money, access your Triangle Rewards information,
and more.
ARE THE PRICES THE SAME ONLINE AS THEY ARE IN-STORE?
We have attempted to match our prices on canadiantire.ca with those that you
will see in your local store. However, while we strive for pricing accuracy,
market conditions and competitive pressures can cause prices to change.
Online pricing and product selection may also differ from your local store.
IS THERE A MINIMUM ORDER VALUE?
Some stores may require a minimum order value (before taxes) to qualify for free
Pick Up at Store or Curbside Pick Up. As you shop online, you will be notified
of the amount of your store’s minimum value and whether a small pick up fee will
apply to your order should it not meet the minimum. There is no minimum order
value (before taxes) for orders where all items will be delivered via Ship to
Home, though shipping fees may apply.
DOES CANADIANTIRE.CA USE COOKIES?
Canadiantire.ca uses cookies to remember information you gave us so that you
don't have to re-enter it each time you visit.
WHAT IF I FORGET, OR WANT TO CHANGE MY PASSWORD?
You can select to use our Forgot Your Password feature. From the Sign In screen,
click on the "Forgot Your Password" link. Enter your email address and click on
"Send Password". You will receive an email with a temporary password that you
will be able to change the next time you are logged in.
You may also wish to change your password from time to time. To do so, sign in
to your account and then select "Personal Information" in the navigation. Then,
locate "Change Password", click edit and follow the instructions.
CAN I PLACE AN ONLINE ORDER ON FOR SOMEONE ELSE? HOW CAN I MAKE SURE THE
RECIPIENT KNOWS THE ORDER IS READY TO BE PICKED UP OR HAS BEEN SHIPPED?
Yes, you can place an online order for someone else to pick up or have delivered
to them.
By providing the recipient’s name, email address and shipping details (if Ship
to Home) during the checkout process, they will be informed when the order is
ready for pick up or has shipped. If you have not provided the recipient's email
address, it will be your responsibility to contact them when the order is ready
and provide them with the Ready for Pick Up or Shipped email. If you are
providing the recipient’s email address and shipping information, please make
sure you have their permission to provide it to us.
WHAT DOES ONLINE EXCLUSIVE MEAN?
Online Exclusive items are not carried in stores and must be purchased online
for Pick Up at Store or Ship to Home.
IS IT POSSIBLE TO ORDER ONLINE EXCLUSIVES AND IN STORE PRODUCTS AT THE SAME
TIME?
Yes, however, products from your order may be available for pick up at different
times. You will receive a Ready for Pick Up or Shipped email as each product
becomes available. The estimated availability dates for all products will be
shown on your order.
PICK UP AT STORE
MY ORDER DIDN’T QUALIFY FOR FREE PICK UP. IF I RETURN AN ORDER THAT HAS A PICK
UP FEE, WILL THE FEE BE REFUNDED?
In the event of a return, it is at the discretion of the store you placed your
order with as to whether you are eligible for a refund of your pick up fee.
Please note: if your order contains items that were picked up over multiple
trips to the store, ensure you bring all receipts related to your order to
successfully process a refund.
HOW DO I MAKE A PURCHASE TO PICK UP IN STORE?
Simply go online to canadiantire.ca and begin to shop for your desired items.
Once you have selected the items you would like to order, 'add' them to your
cart. At checkout, ensure you have selected 'Pick Up at Store' as your Pick Up
Method. After completing your order, you will receive a confirmation email. Once
your items are ready, an email will be sent to you advising you that your items
are ready for pick up. Please wait for your Ready for Pick Up email before
proceeding to the store.
HOW DO I PLACE AN ORDER FOR CURBSIDE PICK UP?
Simply go to canadiantire.ca and shop for your desired items. At checkout,
select Curbside Pick Up as your preferred Pick Up Method (where available). Once
your order is ready and you have received your Ready for Pick Up email, please
go to your selected store.
Upon arrival, go to the designated Curbside Pick Up area and follow the
directions on the signage. Please remember to bring your Ready for Pick Up
email, which contains your personalized 4-digit pickup code. Note that not all
stores have Curbside Pick Up as an option at checkout. You are still free to use
the service upon arrival at the store. Just select Pick Up at Store at checkout
instead and follow the above instructions once you get to the store.
WHAT DO I NEED TO DO TO PICK UP MY ORDER?
Please make sure to bring your Ready for Pick Up email (either on your
smartphone or a print-out), which features a QR code and 4-digit pick up code.
Stores will require one or both of these codes in order to successfully retrieve
your order. Stores may also ask for additional information that can be found on
your Ready for Pick Up email, and may require you to present a photo ID for
verification purposes.
Please also ensure that your vehicle has adequate space to fit your order so
that store staff can easily place the order.
WHERE IS CURBSIDE PICK UP AT MY STORE? WHAT ARE THE HOURS OF OPERATION?
Stores offering Curbside Pick Up will have a marked, designated area in the
parking lot. Each store will have their own hours for Curbside Pick Up. Please
visit your selected store’s Hours & Details page for their Curbside Pick Up
hours, as some stores may offer extended pick up hours.
DO ALL STORES OFFER CURBSIDE PICK UP?
The majority of Canadian Tire stores are currently offering Curbside Pick Up,
however there may be some exceptions due to each store’s location. Please visit
your selected store’s Hours & Details page to see if Curbside Pick Up is offered
at your selected store.
HOW LONG WILL MY ORDER BE HELD IN-STORE? CAN MY ORDER’S PICK UP DATE BE
EXTENDED?
Your order will be held at your selected store location for a minimum of 3 days,
up to a maximum of 15 days. Hold times vary by store. The number of days your
order will be held is indicated on your Ready for Pick Up email. Should your
items not be picked up within this time period, they will be cancelled and no
longer available for pick up, at which point the charges to your method(s) of
payment will be reversed.
If you cannot pickup your order by the expected pick up date, please call the
store directly to arrange for an extended pick up date.
WHY AM I RECEIVING MORE THAN ONE READY FOR PICK UP EMAIL?
Because your order included products that were not in stock, they will be
available for pick up at a later date than those that the store had in its
inventory. You will receive email notification when each of them becomes
available. The estimated availability date for all products will be shown on
your order.
SHIP TO HOME
HOW MUCH DOES SHIP TO HOME DELIVERY COST?
The shipping and handling fee is based on an item’s size, total order weight,
delivery type, as well as your location and delivery distance. Additional
charges may apply for add-on services such as assembly/installation or service
level (room of choice delivery or removal of packaging).
You can view the estimated shipping charges on the item's product detail by
entering your postal code. The estimator will calculate an estimated shipping
and handling fee for the item currently displayed.
Final shipping fees will be determined based on the total contents of your cart
and are displayed during the checkout process.
Items cannot be delivered to all P.O.Boxes at this time. Please enter your
postal code into the Estimated Shipping Fee section of the website to confirm if
your address is eligible for STH.
CAN YOU SHIP OUTSIDE OF THE PROVINCE AND COUNTRY?
Due to tax requirements, we are unable to ship across provincial borders at this
time.
At this time we do not ship outside of Canada.
HOW DO I SET UP A DELIVERY?
Once you have selected the item(s) you would like to purchase, click on the 'Add
to Cart' button. You can now select the 'Ship to Home' option. Ensure your
postal code (for pricing) is entered correctly as well as your complete shipping
address to avoid delays or cancellations.
Orders cannot be shipped to all P.O.Boxes at this time. Please enter your postal
code into the Estimated Shipping Fee section of the website to confirm if your
address is eligible for STH.
Once your order is placed, your order confirmation email will provide you with
further instructions regarding your delivery.
For larger bulk items, you will be contacted by our delivery carrier to book a
delivery time that fits your needs.
WHAT’S THE DIFFERENCE BETWEEN STANDARD DELIVERY/ IN-HOME DELIVERY/ IN-HOME
DELIVERY AND UNPACK?
Standard Delivery: For detached or semi-detached homes, the product will be
delivered as close to the house as possible. For condo, apartment and office
buildings, the product will be delivered to the concierge or reception area. At
time of delivery, customers can indicate a preference for first dry area,
backyard, up and down 3 steps and porch delivery at no extra charge.
In-Home Delivery: The product will be delivered to a room of the customer’s
choice inside the delivery location.
In-Home Delivery and Unpack: The product will be delivered to a room of the
customer’s choice inside the delivery location. Packaging will be removed by the
delivery service provider and taken off the premises. Assembly/installation of
the product is not included unless that service was available and purchased
during the checkout process. For all bulk item delivery service, a signature is
required.
WHY IS MY AREA NOT ELIGIBLE FOR DELIVERY?
Unfortunately, at this time there are select markets where Canadian Tire cannot
deliver to due to excessive distance or transportation limitations. This
includes certain regions/municipalities which require ferry service for
delivery. We are also unable to ship products to all P.O.Boxes.
Note: Heavy/Oversized items only ship from stores within 100km. Heavy/Oversized
items are considered to be 66-350lbs and/or 120”-350” in any direction.
WHY ARE SOME ITEMS NOT AVAILABLE FOR HOME DELIVERY?
Some items available for purchase in-store or online for Pick Up at Store may
not be eligible for home delivery due to the size or weight of the item(s) or
due to the item's characteristics such as: temperature control (heat or cold
sensitive products), dangerous or hazardous goods (flammable, corrosive,
combustible, etc.)
ORDER STATUS & MODIFICATIONS
HOW DO I CHECK ON MY ORDER STATUS?
There are multiple ways to check on the status of an order. Here’s how:
1. If you have a Triangle ID account, sign into your account, select Account
from the top menu and navigate to Order History. From here you can view the
status on all your recent orders.
2. Orders can also be checked by clicking the order status link in your order
confirmation email
3. If you don’t have an account or checked out as Guest, you can check on your
order’s status bu entering the email address used to place the order and the
order number received at time of order confirmation here.
WHEN WILL MY ORDER SHIP?
Orders typically ship within 1-2 business days. You will receive an email with a
tracking number once your order has shipped.
If there are several items, multiple shipments may be necessary, and you will
receive multiple confirmation emails.
For larger bulk items, you will be contacted to schedule a delivery appointment
within 2 business days of receiving your shipped notification.
I JUST PLACED AN ORDER. WHEN CAN I PICK IT UP?
We will send you your Ready for Pick Up email as soon as your order is ready.
Please wait for your Ready for Pick Up email before proceeding to the store to
pick up your order, as you will be unable to collect your order without the
email.
I WANT TO CHANGE MY METHOD OF PICK UP BETWEEN CURBSIDE PICK UP AND PICK UP AT
STORE, OR VICE-VERSA. CAN I DO THIS?
Yes, customers can pick up their Pick Up at Store orders via Curbside Pick Up by
driving to the store's designated Curbside Pick Up area and following
instructions on the signage. Additionally, orders placed as Curbside Pick Up can
be picked up in-store using the QR code found in the Ready for Pick Up email.
Look for designated signs to the pick up area once in the store.
CAN I MAKE CHANGES TO OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?
Once an order is placed, you cannot make changes, but you can cancel a product
or your entire order. Here’s how:
If you have a Triangle ID account, follow these steps after signing in:
1) Select Account from the top menu and go to Order History
2) Select Cancel Order to cancel the entire order or Remove to delete an
individual item from your order.
If you do not have an account, you are still able to cancel items within your
order by following these steps:
1) Enter the email address used to place the order and your order number here.
2) Click on Check order status.
3) Select Cancel to cancel individual items from your order or the entire order.
If you still require assistance, please contact Customer Support at
1-866-746-7287 to cancel the order.
If your order has already been shipped, we are unfortunately not able to cancel
your order.
If you cancel any items for which we have not issued a Ready for Pick Up email,
the pre-authorization held on your card will be removed. After a Ready for Pick
Up email has been issued, charges to your credit card will be reversed within
24-48 hours
PAYMENT TERMS
IF I PLACE AN ORDER TO BE PICKED UP IN ANOTHER PROVINCE, WHICH SALES TAX RATE
WILL I BE CHARGED?
When you place an order with a store in another province, that province's sales
tax will be applied to your order.
For example, if you live in Alberta and you place an order with a store in
Ontario, the Ontario HST (13%) will be applied to your order. If you place an
order to be picked up in Nova Scotia, the Nova Scotia HST (15%) will be applied
to your order.
CAN I MAKE A PURCHASE UNDER MY TAX-EXEMPT STATUS?
To make purchases exempt from tax, Canadian Tire requires that documentation be
provided at the time of purchase, which is not possible in our online
environment, you will have to pay tax at the time of purchase. Please contact
Customer Support at 1-866-746-7287 and they can help direct you to the required
forms to receive post purchase reimbursement from the appropriate provincial or
federal government.
WHEN IS THE FULL AMOUNT OF MY ONLINE PURCHASE CHARGED TO MY CREDIT CARD?
For Pick Up at Store/Curbside Pick Up: When you place an order, we retain a
preauthorization for the full amount on your credit card until the items are
located and ready for pick up. When an item is ready for pick up, your credit
card is charged for that item. Preauthorization is retained on any outstanding
items on your order. A Ready for Pick Up email will be sent to the email address
you provide when a payment is processed, and items are ready for pick up.
For Ship to Home: When you place an order, we retain a preauthorization for the
full amount on your credit card until the items are ready to be shipped. When an
item is ready to be shipped, your credit card is charged for that item.
Preauthorization is retained on any outstanding items on your order.
BEFORE I RECEIVED MY READY FOR PICK UP EMAIL, A PRODUCT IN MY ORDER WENT ON
SALE. WILL THE PRICE BE ADJUSTED?
Yes, when you receive the email and visit the store to pick up your order, you
should find that the price has been adjusted to reflect the sale price.
WHAT METHODS OF PAYMENT DO YOU ACCEPT ONLINE? CAN I PAY FOR MY PURCHASE WITH A
COMBINATION OF CREDIT CARDS?
We accept Triangle™ World Elite Mastercard®, Triangle™ World Mastercard®,
Triangle™ Mastercard®, Masterpass, Visa, Visa Debit, Mastercard, Mastercard
Debit, American Express and electronic Canadian TIre Money.
At this time, we are unable to accept other credit/debit cards, gift
cards/certificates, paper Canadian Tire Money, or store credit for online
purchases.
All online transactions require you to pay online at the time of purchase, and
you cannot pay for the order when picking it up instead. We can only accept one
card per transaction.
IS MY ONLINE CONFIRMATION PAGE CONSIDERED AN OFFICIAL RECEIPT?
No, your Official Sales Receipt will be provided to you when you complete your
pick up transaction at the store. If your order was delivered to your home, the
receipt will be provided with your shipping documents.
For all orders, you will be provided with an e-reciept via email once your order
is completed.
Please keep a copy of your receipt as you will need it to return or exchange
your item(s).
SHOPPING ONLINE JUST GOT FASTER WITH MASTERCARD CLICK TO PAY
Get a $50 CT Gift Card if you spend $250 or more (pre-tax & fees) at
canadiantire.ca with Mastercard Click to Pay.†
Learn more
† Offer ends October 5, 2022. Limit of one gift card per person. Conditions
apply
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© 2022 Copyright Canadian Tire Corporation. All Rights Reserved
△ THE TIRE PRODUCER/MANUFACTURER OF THE TIRES YOU ARE BUYING IS RESPONSIBLE FOR
THE RECYCLING FEE YOU ARE BEING CHARGED. THE TIRE PRODUCER/MANUFACTURER USES
THIS FEE TO PAY FOR THE COLLECTION, TRANSPORTATION AND PROCESSING OF USED TIRES.
△ THE TIRE PRODUCER/MANUFACTURER OF THE TIRES YOU ARE BUYING IS RESPONSIBLE FOR
THE RECYCLING FEE YOU ARE BEING CHARGED. THE TIRE PRODUCER/MANUFACTURER USES
THIS FEE TO PAY FOR THE COLLECTION, TRANSPORTATION AND PROCESSING OF USED TIRES.
CANADIAN TIRE® and the CANADIAN TIRE Triangle Design are registered trade-marks
of Canadian Tire Corporation, Limited.
±Was price reflects the last national regular price this product was sold for.
**Online prices and sale effective dates may differ from those in-store and may
vary by region. Dealers may sell for less.
Financing available is “Equal payments, no interest” for 24 months (unless
otherwise stated) and is only available on request, on approved credit and on
purchases of $150 (unless otherwise stated) or more (Gift Cards excluded) made
with your Triangle credit card at Canadian Tire, Sport Chek, Mark’s, L’Équipeur,
Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and
participating Sports Experts. Interest does not accrue during the period of the
plan. However, if we do not receive the full minimum due on a statement within
59 days of the date of that statement, or any event of default (other than a
payment default) occurs under your Cardmember Agreement, all special payment
plans on your account will terminate and (i) you will then be charged interest
on the balances outstanding on such plans at the applicable regular annual rate
from the day after the date of your next statement, and (ii) the balances
outstanding will form part of the balance due on that statement. There is no
administration fee charged for entering into a special payments plan. Each month
during an equal payments plan you are required to pay in full by the due date
that month’s equal payments plan instalment. Any unpaid portion not received by
the due date will no longer form part of the equal payments plan and interest
will accrue on that amount from the day after the date of your next statement at
the applicable regular annual rate. Offer subject to change without notice.
Additional information for residents of Quebec only: The regular annual rate for
persons applying for the Triangle Mastercard and the Triangle World Elite
Mastercard is 22.99% for cash transactions and related fees and 19.99% for all
other charges. Some applicants may receive a higher or lower regular annual rate
depending on a credit evaluation. The minimum payment is the sum of (a) the
greater of: (i) interest and fees shown on your statement + $10; or (ii) 5% of
the New Balance, excluding amounts on special payment plans, (b) any balance
over your credit limit, (c) any amounts past due not included in (b) above, and
(d) the amount of any equal payments plan instalments then due. Balances under
$10 are due in full. For residents of Quebec, the period between the statement
date and the due date for payment is 26 days. The billing period covered by each
statement can be from 28-33 days. The Triangle Mastercard and the Triangle World
Elite Mastercard do not have an annual fee. Examples of borrowing costs (rounded
to the nearest cent) assuming that all charges are purchases bearing interest at
the regular annual rate of 19.99%, a 30 day month, no charges made on special
payment plans and no other fees, additional payments or other changes are:
If your average balance is:
$100
$500
$1000
$2000
Total monthly credit charges will be:
$1.64
$8.22
$16.43
$32.86
ƒ Additional Information for the Triangle Mastercard:
† In the form of electronic Canadian Tire Money® (CT Money®). You cannot collect
paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the
base rate of collecting CT Money. Not all items sold at Canadian Tire earn CT
Money. The offered rate is exclusive of any bonus or promotional offers or
redemption transactions. CT Money is collected on the pre-tax. Bonus CT Money
collected from online orders will be applied to the member’s Triangle Rewards™
account within 5 weeks of the purchase date. Terms and Conditions apply.
Visit https://triangle.canadiantire.ca/en.html for more information.
®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire
Corporation, Limited and are used under licence.
®/TM Mastercard and World Mastercard are registered trademarks, and the circles
design is a trademark of Mastercard International Incorporated.
®/TMMark’s is a registered trademark of Mark’s Work Warehouse Ltd, used under
licence.
®/TMSport Chek is a registered trademark of FGL Sports Ltd, used under licence.
◊Pricing, selection, and availability of store clearance items are determined by
each store. Items may be display models or not exactly as shown and may not be
available in all stores. Quantities may be limited. Contact your store for more
information. We reserve the right to limit quantities. Sorry no rainchecks
(excluding Quebec). Applicable on select styles/size.
‡‡Shipping fees apply. Shipping fees and delivery times vary depending on
location, size and weight of the item(s) and is only available within the
province of the Canadian Tire retail location (“Store”) from which the item(s)
was purchased. Bulk items will only be delivered within a 100km radius of the
Store. Not available in Recontre East, NL. Conditions and restrictions apply.
Visit https://www.canadiantire.ca/en/customer-service/ship-to-home.html for more
information.
5No purchase necessary. Contest sponsored by Canadian Tire Corporation, Limited.
Contest commences July 1, 2022 at 12:01 a.m. Eastern Daylight Time (“EDT”) and
ends on July 31, 2022 at 11:59 p.m. EDT. Only open to legal residents of Canada
who are registered members in the Triangle Rewards program prior to entering the
contest, and at the time any prize is awarded. You must also have been
registered as a member for a minimum of 24 hours before an entry can be
received, have an email on file, not opted-out of marketing and have reached the
age of majority in your province/territory of residence at time of entry. To
enter the Contest, the Entrant must make a qualifying purchase at a Canadian
Tire store location or online at canadiantire.ca during the Contest Period.
11,100 daily prizes to be won with draws throughout the Contest Period and 10
grand prizes. ARV of all prizes $400,000. The odds of winning a prize depends
upon the number of eligible entries received for the applicable draw. Each entry
qualifies for the Daily Draw applicable to that entry date as well as for the
Grand Prize Draw. Correct answer to mathematical skill testing question
required. Additional conditions and restrictions apply. For complete contest
rules and no purchase entry information, visit
https://www.canadiantire.ca/summerofthecenturycontest.
8The Triangle Rewards Program is owned and operated by Canadian Tire
Corporation, Limited. TriangleTM credit cards are issued by Canadian Tire Bank.
Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To
collect bonus CT Money you must present a Triangle Rewards card/key fob, or use
any approved Cardless method, at time of purchase or pay with a Triangle credit
card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus
multiplier is based on the rate of collecting CT Money (0.4%) and will be added
to whatever the Member would otherwise collect, without the bonus. Example: On a
$100 (pre-tax) purchase with 25X bonus multiplier a Member would earn a bonus
$10 in CT Money (25 x 0.4% x 100). The 35X for Triangle credit card customers
consists of the 10X everyday plus a 25X bonus. Not all items sold at Canadian
Tire are eligible to earn CT Money or to be redeemed for. Conditions apply.
Visit triangle.com for full program rules and Partner location information. The
offered rate is exclusive of any bonus or promotional offers or redemption
transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus
CT Money is collected from online orders will be applied to the Member’s
Triangle Rewards Account within five weeks of the purchase date. No rainchecks.
Online transactions must be fulfilled by the store during the offer period to
qualify.
† In the form of electronic Canadian Tire Money® (CT Money®). You cannot collect
paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the
base rate of collecting CT Money. Not all items sold at Canadian Tire earn CT
Money. The offered rate is exclusive of any bonus or promotional offers or
redemption transactions. CT Money is collected on the pre-tax. Bonus CT Money
collected from online orders will be applied to the member’s Triangle Rewards™
account within 5 weeks of the purchase date. Terms and Conditions apply.
Visit https://triangle.canadiantire.ca/en.html for more information.
®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire
Corporation, Limited and are used under licence.
1Our Lowest Prices of the Season are defined as the period between September
2-November 2, 2022. Offer excludes localized promotions including but not
limited to Grand Openings.
^ Rewards are in the form of electronic Canadian Tire Money® (CT Money®). This
$100 offer applies on approval for your new Triangle credit card. Bonus CT Money
offer not valid in conjunction with any other coupon, offer, discount or
previous purchases. New Triangle credit card must be activated to receive the
bonus CT Money. Purchase must be made at a Canadian Tire, Sport Chek,
Atmosphere, Mark's, L'Equipeur, Sports Rousseau, Hockey Experts, L'Entrepot du
Hockey or participating Sports Experts stores before the offer expiry date.
Purchase must be of item(s) eligible to earn CT Money. Purchases at Canadian
Tire gas bars are not eligible for this offer. Valid in-store only. CT Money is
collected on the pre-tax amount of the purchase. Triangle credit cards are
issued by Canadian Tire Bank. The Triangle Rewards Program is owned and operated
by Canadian Tire Corporation, Limited. Terms and conditions apply to collecting
and redeeming. Visit triangle.com for more information.
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