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support.sharefile.com Open in urlscan Pro
2600:1408:ec00:b::1730:cbb1  Public Scan

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Submitted URL: https://sharefile.com/support
Effective URL: https://support.sharefile.com/s/
Submission: On July 23 via manual from US — Scanned from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 1 countries across 3 domains to perform 38 HTTP transactions. The main IP is 2600:1408:ec00:b::1730:cbb1, located in Ashburn, United States and belongs to AKAMAI-ASN1, NL. The main domain is support.sharefile.com. The Cisco Umbrella rank of the primary domain is 684924.
TLS certificate: Issued by E5 on July 9th 2024. Valid for: 3 months.
This is the only time support.sharefile.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 151.101.129.193 54113 (FASTLY)
1 1 2600:1408:ec0... 20940 (AKAMAI-ASN1)
1 29 2600:1408:ec0... 20940 (AKAMAI-ASN1)
3 2607:f8b0:400... 15169 (GOOGLE)
1 108.138.85.87 16509 (AMAZON-02)
38 4
1    151.101.129.193 (San Francisco, United States)

ASN54113 (FASTLY, US)
sharefile.com
1    2600:1408:ec00:28a::2aec (Ashburn, United States)

ASN20940 (AKAMAI-ASN1, NL)
www.sharefile.com
29    2600:1408:ec00:b::1730:cbb1 (Ashburn, United States)

ASN20940 (AKAMAI-ASN1, NL)
support.sharefile.com
3    2607:f8b0:4004:c17::61 (Washington, United States)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
1    108.138.85.87 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-85-87.iad12.r.cloudfront.net
static.cloud.coveo.com
Apex Domain
Subdomains		 Transfer
31 sharefile.com
sharefile.com — Cisco Umbrella Rank: 27171
www.sharefile.com — Cisco Umbrella Rank: 387054
support.sharefile.com — Cisco Umbrella Rank: 684924
1 MB
3 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
68 KB
1 coveo.com
static.cloud.coveo.com — Cisco Umbrella Rank: 17487
24 KB
38 3
Domain Requested by
29 support.sharefile.com 1 redirects support.sharefile.com
3 www.googletagmanager.com support.sharefile.com
1 static.cloud.coveo.com support.sharefile.com
1 www.sharefile.com 1 redirects
1 sharefile.com 1 redirects
38 5

This site contains no links.

Subject Issuer Validity Valid
support.sharefile.com
E5		 2024-07-09 -
2024-10-07		 3 months crt.sh
*.google-analytics.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
*.cloud.coveo.com
Amazon RSA 2048 M03		 2024-03-26 -
2025-04-24		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.sharefile.com/s/
Frame ID: 546E1622E6B2192E2BD4BD40852C5FE3
Requests: 38 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Home

Page URL History Show full URLs

  1. https://sharefile.com/support HTTP 301
    https://www.sharefile.com/support HTTP 301
    https://support.sharefile.com/ HTTP 301
    https://support.sharefile.com/s/ Page URL
  2. https://support.sharefile.com/s/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

38
Requests

84 %
HTTPS

60 %
IPv6

3
Domains

5
Subdomains

4
IPs

1
Countries

1543 kB
Transfer

11086 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://sharefile.com/support HTTP 301
    https://www.sharefile.com/support HTTP 301
    https://support.sharefile.com/ HTTP 301
    https://support.sharefile.com/s/ Page URL
  2. https://support.sharefile.com/s/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • https://sharefile.com/support HTTP 301
  • https://www.sharefile.com/support HTTP 301
  • https://support.sharefile.com/ HTTP 301
  • https://support.sharefile.com/s/

38 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
/
support.sharefile.com/s/
Redirect Chain
  • https://sharefile.com/support
  • https://www.sharefile.com/support
  • https://support.sharefile.com/
  • https://support.sharefile.com/s/
163 KB
45 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
381fb350483dd6c5a66621f7aa0991d644bb1f992830e49c90004ed3f8481a7b
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

akamai-grn
0.b1c83017.1721762919.8f1b85ab
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-length
44681
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-type
text/html;charset=UTF-8
date
Tue, 23 Jul 2024 19:28:40 GMT
expires
Mon, 24 Jul 2023 19:28:40 GMT
last-modified
Mon, 24 Jul 2023 19:28:40 GMT
link
</s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%224aRXFMeJBEoyEhCBFKHHSA%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server-timing
Total;dur=238
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private

Redirect headers

akamai-grn
0.b1c83017.1721762919.8f1b75d5
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-length
0
content-security-policy
upgrade-insecure-requests
date
Tue, 23 Jul 2024 19:28:39 GMT
location
https://support.sharefile.com/s/
referrer-policy
origin-when-cross-origin
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
aura_prod.js
support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/ 		849 KB
266 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
651a76e961af91527ecda25a8c0d09993a981378d746332c1aaf12557fcdd515
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 23 Jul 2024 19:28:52 GMT
akamai-grn
0.b1c83017.1721762932.8f1e7c38
server-timing
Total;dur=59
content-length
271974
referrer-policy
origin-when-cross-origin
last-modified
Mon, 15 Jul 2024 06:13:14 GMT
x-origin-cache-control
public,max-age=31536000,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
access-control-expose-headers
Server-Timing
cache-control
public, max-age=30883456
timing-allow-origin
*
app.js
support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f... 		522 KB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%224aRXFMeJBEoyEhCBFKHHSA%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?2=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 18 Jul 2024 04:48:39 GMT
date
Tue, 23 Jul 2024 19:28:40 GMT
akamai-grn
0.b1c83017.1721762920.8f1bab6d
x-origin-cache-control
public,max-age=31536000,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31137571
content-length
615025
gtm.js
www.googletagmanager.com/ 		5 KB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-T7T5Q3XW
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c17::61 Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://support.sharefile.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 23 Jul 2024 19:28:55 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
69606
x-xss-protection
0
last-modified
Tue, 23 Jul 2024 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 23 Jul 2024 19:28:55 GMT
serviceBotStyles.css
support.sharefile.com/resource/NF_Bot/css/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/resource/NF_Bot/css/serviceBotStyles.css?t=1721762920551
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
da92991de14390c52b2460b9fc03a639cc155c17723792d50a3282de11cf6a88
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options ALLOW-FROM 'self'

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 28 Dec 2023 21:23:38 GMT
date
Tue, 23 Jul 2024 19:28:52 GMT
akamai-grn
0.b1c83017.1721762932.8f1e7bac
x-origin-cache-control
public,max-age=3888000
x-frame-options
ALLOW-FROM 'self'
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
public, max-age=3887948
content-length
4663
expires
Fri, 06 Sep 2024 19:28:00 GMT
fonts.css
support.sharefile.com/s/sfsites/runtimedownload/ 		0
359 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/runtimedownload/fonts.css?lastMod=1702913326000&brandSet=f8a65d86-3288-496f-bcd1-5762be189f66
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 18 Dec 2023 15:28:46 GMT
date
Tue, 23 Jul 2024 19:28:52 GMT
akamai-grn
0.b1c83017.1721762932.8f1e7c37
x-origin-cache-control
public,max-age=31536000
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
public, max-age=30323482
content-length
20
x-xss-protection
1; mode=block
expires
Wed, 09 Jul 2025 18:40:14 GMT
resources.js
support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZG... 		12 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%224aRXFMeJBEoyEhCBFKHHSA%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAwMDBlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=1721613923000-294613071&rv=1721751784000
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
1556da23ccb3d646c521685ce0e86c8dc0e70786e4552ceac38bf129db242c37
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 22 Jul 2024 16:23:27 GMT
date
Tue, 23 Jul 2024 19:28:52 GMT
akamai-grn
0.b1c83017.1721762932.8f1e7c3b
x-origin-cache-control
public,max-age=31536000,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31524791
content-length
3181
bootstrap.js
support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZG... 		686 KB
135 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%224aRXFMeJBEoyEhCBFKHHSA%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAwMDBlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/bootstrap.js?aura.attributes=%7B%22ac%22%3A%22%22%2C%22authenticated%22%3A%22false%22%2C%22brandingSetId%22%3A%22f8a65d86-3288-496f-bcd1-5762be189f66%22%2C%22formFactor%22%3A%22LARGE%22%2C%22isHybrid%22%3A%22false%22%2C%22language%22%3A%22en_US%22%2C%22pageId%22%3A%22106ffd39-67d8-4187-8350-a302d5104b8a%22%2C%22publishedChangelistNum%22%3A%2271%22%2C%22schema%22%3A%22Published%22%2C%22themeLayoutType%22%3A%22Inner%22%2C%22uds%22%3A%22false%22%2C%22viewType%22%3A%22Published%22%7D
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
b617d96b6121ce307a21283d2e8a73e0ca859ae7735396830d206477358fad4a
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
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Tue, 23 Jul 2024 19:28:57 GMT
akamai-grn
0.b1c83017.1721762937.8f1f7f9d
x-origin-cache-control
public,max-age=604800
vary
Accept-Encoding
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=593716
content-length
1040
expires
Tue, 30 Jul 2024 16:24:13 GMT
aura
support.sharefile.com/s/sfsites/ 		1 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/s/sfsites/aura?r=4&ui-communities-components-aura-components-forceCommunity-controller.Headline.getInitData=1
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
2050638d387687173729efe009d4fbf76771a8e3eb56297968bf3640dc23a447
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.sharefile.com/s/
X-SFDC-Page-Cache
1e3ca45f0c67aef3
X-SFDC-Page-Scope-Id
427eda46-275e-4941-8491-7f6126c27038
X-SFDC-Request-Id
2187300000cbcc7f5c
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 24 Jul 2023 19:28:58 GMT
date
Tue, 23 Jul 2024 19:28:58 GMT
akamai-grn
0.b1c83017.1721762937.8f1f8eed
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
vary
Origin, Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
server-timing
Total;dur=37
timing-allow-origin
*
content-length
681
expires
Mon, 24 Jul 2023 19:28:58 GMT
aura
support.sharefile.com/s/sfsites/ 		0
0
lato.woff2
static.cloud.coveo.com/searchui/v2.10111/2/fonts/ 		24 KB
24 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://static.cloud.coveo.com/searchui/v2.10111/2/fonts/lato.woff2
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/resource/1701464332000/CoveoV2__searchUi/css/CoveoFullSearch.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.85.87 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-85-87.iad12.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1d8944b2872336f95b0d844ce5066a0c4edf8ad008ec3199aeffe97d56bb5c02

Request headers

Referer
https://support.sharefile.com/
Origin
https://support.sharefile.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
hU2uz1Zijzq6Aq5BGyva0qc7k5jQ0guc
date
Tue, 23 Jul 2024 19:13:53 GMT
via
1.1 b7f525be96cecf61bbec66a423b622b0.cloudfront.net (CloudFront)
age
906
x-amz-cf-pop
IAD12-P2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
24428
last-modified
Mon, 17 Jul 2023 15:23:20 GMT
server
AmazonS3
etag
"a1b0a8a177e3f9e8fae22aa0dedd1aaa"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
binary/octet-stream
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=86400;
accept-ranges
bytes
x-amz-cf-id
xIpOWfeviobHIfVMXnYdEVTC7rsMoNjt5UD5Sfpn8U6D5mlf9lEwYg==
aura
support.sharefile.com/s/sfsites/ 		0
0
purify.min.js
support.sharefile.com/resource/1701464332000/CoveoV2__dompurify/ 		22 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/resource/1701464332000/CoveoV2__dompurify/purify.min.js
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e13cecdbaad8324d9bdf164f8bf79381d8ad9dd9b60328811524b0517d737398
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options ALLOW-FROM 'self'
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 23 Jul 2024 19:28:58 GMT
akamai-grn
0.b1c83017.1721762938.8f1f94f5
p3p
CP="CUR OTR STA"
content-length
8799
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Fri, 1 Dec 2023 20:56:14 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
ALLOW-FROM 'self'
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=3123182
expires
Wed, 28 Aug 2024 23:02:00 GMT
coveoua.js
support.sharefile.com/resource/1701464332000/CoveoV2__analytics/ 		107 KB
21 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/resource/1701464332000/CoveoV2__analytics/coveoua.js
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
96bca299ae880dd6875fb78f0fd8890c093f9b7ad7db653450689dfc73523415
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options ALLOW-FROM 'self'
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 23 Jul 2024 19:28:58 GMT
akamai-grn
0.b1c83017.1721762938.8f1f94fb
p3p
CP="CUR OTR STA"
content-length
20906
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Fri, 1 Dec 2023 20:56:13 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
ALLOW-FROM 'self'
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=3141776
expires
Thu, 29 Aug 2024 04:11:54 GMT
CoveoJsSearch.min.js
support.sharefile.com/resource/1701464332000/CoveoV2__searchUi/js/ 		479 KB
0 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.sharefile.com/resource/1701464332000/CoveoV2__searchUi/js/CoveoJsSearch.min.js
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2600:1408:ec00:b::1730:cbb1 Ashburn, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options ALLOW-FROM 'self'
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sharefile.com/s/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 23 Jul 2024 19:28:58 GMT
akamai-grn
0.b1c83017.1721762938.8f1fa0db
p3p
CP="CUR OTR STA"
content-length
524172
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Fri, 1 Dec 2023 20:56:14 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
ALLOW-FROM 'self'
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=3286158
expires
Fri, 30 Aug 2024 20:18:16 GMT
aura
support.sharefile.com/s/sfsites/ 		0
0
aura
support.sharefile.com/s/sfsites/ 		0
0
js
www.googletagmanager.com/gtag/ 		103 KB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-W95SLW9E4W&l=dataLayer&cx=c
Requested by
Host: support.sharefile.com
URL: https://support.sharefile.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2607:f8b0:4004:c17::61 Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://support.sharefile.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 23 Jul 2024 19:28:58 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
103498
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Tue, 23 Jul 2024 19:28:58 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.googletagmanager.com
URL
https://www.googletagmanager.com/gtm.js?id=GTM-T7T5Q3XW
Domain
support.sharefile.com
URL
https://support.sharefile.com/s/sfsites/aura?r=2&CoveoV2.ContentHandler.getLoader=2&CoveoV2.EndpointHandler.getEndpoint=2&aura.Component.getComponent=2&ui-communities-components-aura-components-forceCommunity-embeddedService.EmbeddedService.getStaticButtonConfigurationValues=1&ui-communities-components-aura-components-forceCommunity-navigationMenu.NavigationMenuDataProvider.getNavigationMenu=1&ui-communities-components-aura-components-forceCommunity-richText.RichText.getParsedRichTextValue=2&ui-force-components-controllers-hostConfig.HostConfig.getConfigData=1
Domain
support.sharefile.com
URL
https://support.sharefile.com/s/sfsites/aura?r=5&aura.NavigationMenu.getCommunityNavigationMenu=1
Domain
support.sharefile.com
URL
https://support.sharefile.com/s/sfsites/aura?r=6&ui-communities-components-aura-components-forceCommunity-navigationMenu.NavigationMenuDataProvider.getNavigationMenu=1
Domain
support.sharefile.com
URL
https://support.sharefile.com/s/sfsites/aura?r=7&CoveoV2.PageViewTracker.getToken=1
Domain
support.sharefile.com
URL
https://support.sharefile.com/s/sfsites/aura?r=8&CoveoV2.PageViewTracker.getToken=1

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| dataLayer function| appendCss object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate function| gtag object| google_tag_manager object| google_tag_data

6 Cookies

Domain/Path Name / Value
support.sharefile.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22106ffd39-67d8-4187-8350-a302d5104b8a%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22f8a65d86-3288-496f-bcd1-5762be189f66%22%2C%22audienceIds%22%3A%226AuDn000000st9Z%22%7D
support.sharefile.com/ Name: CookieConsentPolicy
Value: 0:1
support.sharefile.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
.sharefile.com/ Name: ak_bmsc
Value: 41254CDB4B38ADA905D315C31BC590F5~000000000000000000000000000000~YAAQscgwF4iH0tOQAQAAQzcR4RgFOCfCTiJe0WY5EVqufaTUI1kdE5FmVQq+UE4S62gnbeSMVstGiLHr3wfQyK7VtZIhmKYaWFA+7yfshyrUonWtpKXnQDlpKnFIDDme8TWogEatWF1BelNb/dRxhmOUJpxLx7kmCGX7L2qcQKoQdk1qk43kIOdPiVdyHDslm/QLDn83GGwAAR0sUklgJs+/ukN+MW+v20l+ROtjWOFi428hETUwWOZ/+w7A01Cm6pFEj6Tc67kWDCcP6u3OxPbAP0xbQ/pOk/8SwKjGr4UVlEr5ZATv2dyYzg6mQbcCPI2+HgaKfHaLjnrgvnCggNRP3wcwiB/pd0I8mtrVTFGdEgKwG+BB6em0PfUqy9L1l5XSatp6c/B9i6QERszxtWOUNyzzZ5sXhaMNpR3OYVMA4NXphA==
support.sharefile.com/ Name: force-stream
Value: !DMj8ONWtBZUkYOegk28Vy/u0ftNIwVxOI/F/qjhvWBykT0OT8s92T2Dr4jJu7zkq6WF3hd+1nZmPudY=
.sharefile.com/ Name: bm_sv
Value: 3195E83E0E87A009F1FFDA5C4CB2DFF1~YAAQscgwF2KL0tOQAQAAv3wR4RiHlVrxe/DFyEJr2i0YYR0Sdj9d3JCvOxbH054IC71b+1TPFWCOSIpSWIbhNV+yRUiJC4Y6RIt9B1l+S2Uzy2o7WCuqda0rSh8jDamfyL9AW8ecw0i4Xo9d8J38DtizBPb5dCaX12RQsY8uL4rmOyLE9aKVJCCOCBm0Q9lO0gMEDSGyl91yppeRs4Yb87RHy6i5+se+NQBfpkoybNaFcLfbk0EnRspYlgj6dswLmgpB~1

3 Console Messages

Source Level URL
Text
network error URL: https://support.sharefile.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%224aRXFMeJBEoyEhCBFKHHSA%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?2=
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
intervention info URL: https://support.sharefile.com/components/forceCommunity/themeHeaderCompact.js(Line 3)
Message:
Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://support.sharefile.com/s/sfsites/c/resource/FontPPMori
intervention info URL: https://support.sharefile.com/s/
Message:
Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://static.cloud.coveo.com/searchui/v2.10111/2/fonts/lato.woff2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

sharefile.com
static.cloud.coveo.com
support.sharefile.com
www.googletagmanager.com
www.sharefile.com
support.sharefile.com
www.googletagmanager.com
108.138.85.87
151.101.129.193
2600:1408:ec00:28a::2aec
2600:1408:ec00:b::1730:cbb1
2607:f8b0:4004:c17::61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96bca299ae880dd6875fb78f0fd8890c093f9b7ad7db653450689dfc73523415
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b3b727259854d0ba0e9a1381dd349756dfd355001dcb32c6b1599c6be7a50716
b617d96b6121ce307a21283d2e8a73e0ca859ae7735396830d206477358fad4a
bb148d4a0c9bc3f5ab13715c16fea3ce08f0f9b263f3815c90a7eefe4ee10b56
c47b88ee1de98b14574ac1798220fc49ecf65beeb3c54580c2c48b06cb13bbb6
da92991de14390c52b2460b9fc03a639cc155c17723792d50a3282de11cf6a88
e13cecdbaad8324d9bdf164f8bf79381d8ad9dd9b60328811524b0517d737398
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
ed82baef95d2f926e4390c2c14ebd05b1057b1bedd0f8aa25022e28719329dfd
f34616511b441befadad10d2833c638194c68d8e43f99dc3df8f50c58e3cf0a9
f414d81cc6559b48b1c7cedaeb42f4e6f266a3d19ac8ba94d1dd8e95288378dd