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https://support.wahoofitness.com/hc/en-us/requests/new?ticket_form_id=120257
Submission: On July 14 via manual from BE — Scanned from DE
Submission: On July 14 via manual from BE — Scanned from DE
Form analysis 2 forms found in the DOM
GET /hc/en-us/search
<form role="search" class="form-field border border-radius bg-white mb-0 transition" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"><input type="search" name="query" id="query"
placeholder="How can we help you?" aria-label="How can we help you?"></form>POST /hc/en-us/requests
<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-us/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓">
<div class="form-field select optional request_ticket_form_id"><label for="request_issue_type_select">Please choose a request type below</label>
<a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_amdnmdcy1" aria-label="Please choose a request type below" style="max-width: 100%;">Wahoo Products & Apps</a><select name="request[ticket_form_id]"
id="request_issue_type_select" aria-label="Please choose a request type below" autofocus="autofocus" style="display: none;">
<option data-url="https://support.wahoofitness.com/hc/en-us/requests/new" value="-">-</option>
<option data-url="https://support.wahoofitness.com/hc/en-us/requests/new?ticket_form_id=120257" selected="selected" value="120257">Wahoo Products & Apps</option>
<option data-url="https://support.wahoofitness.com/hc/en-us/requests/new?ticket_form_id=360000422279" value="360000422279">Speedplay Pedals & Accessories</option>
<option data-url="https://support.wahoofitness.com/hc/en-us/requests/new?ticket_form_id=360001020259" value="360001020259">SYSTM App</option>
<option data-url="https://support.wahoofitness.com/hc/en-us/requests/new?ticket_form_id=4548414411026" value="4548414411026">RGT</option>
</select>
</div>
<div class="form-field string required request_anonymous_requester_email"><label for="request_anonymous_requester_email">Your email address</label>
<input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true">
</div>
<div class="form-field string required request_custom_fields_21986352">
<label id="request_custom_fields_21986352_label" for="request_custom_fields_21986352">Full Name</label>
<input type="text" name="request[custom_fields][21986352]" id="request_custom_fields_21986352" aria-required="true" aria-labelledby="request_custom_fields_21986352_label">
</div>
<div class="form-field string required request_custom_fields_21074519">
<label id="request_custom_fields_21074519_label" for="request_custom_fields_21074519">Phone Number</label>
<input type="text" name="request[custom_fields][21074519]" id="request_custom_fields_21074519" aria-required="true" aria-labelledby="request_custom_fields_21074519_label">
</div>
<div class="form-field string required request_custom_fields_21714708">
<label id="request_custom_fields_21714708_label" for="request_custom_fields_21714708">Product / Question Type</label>
<input type="hidden" name="request[custom_fields][21714708]" id="request_custom_fields_21714708" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Shipping or Order Question","value":"shipping_issue"},{"label":"Product","options":[{"label":"ROAM","value":"product__roam"},{"label":"RIVAL","value":"product__rival"},{"label":"BOLT 2","value":"product__bolt_2"},{"label":"BOLT","value":"product__bolt"},{"label":"ELEMNT","value":"product__elemnt"},{"label":"MINI","value":"product__mini"},{"label":"KICKR or CORE","value":"product_kickr"},{"label":"KICKR SNAP","value":"product__kickr_snap"},{"label":"KICKR BIKE","value":"product__kickr_bike"},{"label":"ROLLR","value":"product__rollr"},{"label":"KICKR CLIMB","value":"product__kickr_climb"},{"label":"KICKR HEADWIND","value":"product__headwind"},{"label":"Desk","value":"product_desk"},{"label":"RPM Bundle","value":"product__rpm_bundle"},{"label":"RPM Speed","value":"product__rpm_speed"},{"label":"RPM Cadence","value":"product__rpm"},{"label":"Blue SC","value":"product_wahoo_blue_sc"},{"label":"TICKR 2","value":"product__tickr_2"},{"label":"TICKR X 2","value":"product__tickr_x_2"},{"label":"TICKR","value":"product_tickr"},{"label":"TICKR FIT","value":"product__tickr_fit"},{"label":"TICKR Run","value":"product_tickr_run"},{"label":"TICKR X","value":"product__tickr_x"},{"label":"Blue HR","value":"product_wahoo_blue_hr"},{"label":"Other","value":"product_other"}]},{"label":"App","options":[{"label":"Wahoo App","value":"app__wahoo_fitness"},{"label":"ELEMNT App","value":"app__elemnt"},{"label":"The Sufferfest","value":"app__sufferfest"},{"label":"Other Apps","value":"app__other_apps"},{"label":"Wahoo Utility","value":"app__utility"}]},{"label":"Website Question or Issue","value":"website_question_or_issue"},{"label":"Presale or Other Question (No Product Issue)","value":"other__presale_no_product_issue"}]"
aria-required="true" aria-labelledby="request_custom_fields_21714708_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_cxjcir8he" aria-required="true" aria-labelledby="request_custom_fields_21714708_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field string request_custom_fields_23077770 optional" hidden="">
<label id="request_custom_fields_23077770_label" for="request_custom_fields_23077770">KICKR Type</label>
<input type="hidden" name="request[custom_fields][23077770]" id="request_custom_fields_23077770" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"KICKR 20","value":"kickr_20"},{"label":"KICKR 18","value":"kickr_18"},{"label":"KICKR 18 (Certified Reconditioned)","value":"kickr_18_refurb"},{"label":"KICKR CORE","value":"kickr_core"},{"label":"KICKR CORE (Certified Reconditioned)","value":"kickr_core_refurb"},{"label":"KICKR 17","value":"kickr_17"},{"label":"KICKR 17 (Certified Reconditioned)","value":"kickr_17_refurb"},{"label":"KICKR 16","value":"kickr_16"},{"label":"KICKR 16 (Certified Reconditioned)","value":"kickr_16_refurb"},{"label":"KICKR 14","value":"kickr_14"},{"label":"KICKR 14 (Certified Reconditioned)","value":"kickr_14_refurb"}]"
aria-required="true" aria-labelledby="request_custom_fields_23077770_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_6mvcm3fug" aria-required="true" aria-labelledby="request_custom_fields_23077770_label" style="max-width: 100%;">-</a>
<p class="sans med dark padbot">If unsure which KICKR you have, please <a href="https://wahoofitness.yonyx.com/y/conversation/?id=c6bbde00-be88-11e7-b908-bc764e10c19d" target="_blank">check your KICKR version here</a>.</p>
</div>
<div class="form-field string optional request_custom_fields_21089690" hidden="">
<label id="request_custom_fields_21089690_label" for="request_custom_fields_21089690">Serial Number (Trainers, Computers, CLIMB, & Headwind)</label>
<input type="text" name="request[custom_fields][21089690]" id="request_custom_fields_21089690" aria-required="false" aria-labelledby="request_custom_fields_21089690_label" disabled="">
<p class="sans med dark padbot">Trainer serial numbers are located on a sticker on the plastic flywheel cover as <a href="https://support.wahoofitness.com/hc/en-us/articles/115000505910" target="_blank">shown here</a>.</p>
</div>
<div class="form-field string required request_custom_fields_22868304">
<label id="request_custom_fields_22868304_label" for="request_custom_fields_22868304">Phone / Tablet Type</label>
<input type="hidden" name="request[custom_fields][22868304]" id="request_custom_fields_22868304" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"iOS / Apple","value":"ios_apple"},{"label":"Android","value":"android"},{"label":"Other","value":"other"}]"
aria-required="true" aria-labelledby="request_custom_fields_22868304_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_kvvelwm8e" aria-required="true" aria-labelledby="request_custom_fields_22868304_label" style="max-width: 100%;">-</a>
<p class="sans med dark padbot">Let us know your primary mobile operating system.</p>
</div>
<div class="form-field string required request_subject">
<label id="request_subject_label" for="request_subject">Subject</label>
<input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-labelledby="request_subject_label">
</div>
<div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
<div class="form-field text required request_description">
<label id="request_description_label" for="request_description">Question / Description</label>
<textarea name="request[description]" id="request_description" aria-required="true" aria-labelledby="request_description_label" data-helper="wysiwyg" style="visibility: hidden; display: none;" aria-hidden="true"></textarea>
<div role="application" id="hc-wysiwyg">
<div role="toolbar"><span aria-haspopup="true" aria-expanded="false"><span role="button" title="Paragraph styles" tabindex="0" class="wysiwyg-icon-formats"></span><span role="menu" aria-hidden="true" tabindex="-1"><span role="button" title=""
tabindex="0" data-block="p" aria-selected="true">Normal text</span><span role="button" title="" tabindex="0" data-block="h2">Header 2</span><span role="button" title="" tabindex="0" data-block="h3">Header 3</span><span role="button"
title="" tabindex="0" data-block="h4">Header 4</span></span></span><span role="button" title="Bold" tabindex="0" class="wysiwyg-icon-bold"></span><span role="button" title="Italic" tabindex="0" class="wysiwyg-icon-italic"></span><span
role="separator"></span><span role="button" title="Bulleted list" tabindex="0" class="wysiwyg-icon-bullist"></span><span role="button" title="Numbered list" tabindex="0" class="wysiwyg-icon-numlist"></span><span
role="separator"></span><span role="button" title="Code block" tabindex="0" class="wysiwyg-icon-code-block"></span><span role="button" title="Insert/Edit link" tabindex="0" class="wysiwyg-icon-link"></span><span role="button" title="Quote"
tabindex="0" class="wysiwyg-icon-quote"></span></div>
<div role="form" aria-expanded="false"></div>
<div role="group"><iframe id="request_description_ifr" frameborder="0" allowtransparency="true" class="tox-edit-area__iframe"></iframe></div>
<div role="alert" aria-hidden="true"></div>
<div><input name="content_type" type="hidden" value="text/html"></div>
</div><input type="hidden" name="request[description_mimetype]" id="request_description_mimetype" value="text/html" style="display: none;">
<p class="sans med dark padbot">Please include details like order number and place of purchase, if applicable</p>
</div>
<div class="form-field string required request_custom_fields_22881484">
<label id="request_custom_fields_22881484_label" for="request_custom_fields_22881484">Country</label>
<input type="hidden" name="request[custom_fields][22881484]" id="request_custom_fields_22881484" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"United States of America (USA)","value":"united_states_of_america__usa"},{"label":"Afghanistan","value":"afghanistan"},{"label":"Albania","value":"albania"},{"label":"Algeria","value":"algeria"},{"label":"Andorra","value":"andorra"},{"label":"Angola","value":"angola"},{"label":"Anguilla","value":"anguilla"},{"label":"Antigua \u0026 Barbuda","value":"antigua___barbuda"},{"label":"Argentina","value":"argentina"},{"label":"Armenia","value":"armenia"},{"label":"Australia","value":"australia"},{"label":"Austria","value":"austria"},{"label":"Azerbaijan","value":"azerbaijan"},{"label":"Bahamas","value":"bahamas"},{"label":"Bahrain","value":"bahrain"},{"label":"Bangladesh","value":"bangladesh"},{"label":"Barbados","value":"barbados"},{"label":"Belarus","value":"belarus"},{"label":"Belgium","value":"belgium"},{"label":"Belize","value":"belize"},{"label":"Benin","value":"benin"},{"label":"Bermuda","value":"bermuda"},{"label":"Bhutan","value":"bhutan"},{"label":"Bolivia","value":"bolivia"},{"label":"Bosnia \u0026 Herzegovina","value":"bosnia___herzegovina"},{"label":"Botswana","value":"botswana"},{"label":"Brazil","value":"brazil"},{"label":"Brunei Darussalam","value":"brunei_darussalam"},{"label":"Bulgaria","value":"bulgaria"},{"label":"Burkina Faso","value":"burkina_faso"},{"label":"Burundi","value":"burundi"},{"label":"Cambodia","value":"cambodia"},{"label":"Cameroon","value":"cameroon"},{"label":"Canada","value":"canada"},{"label":"Cape Verde","value":"cape_verde"},{"label":"Cayman Islands","value":"cayman_islands"},{"label":"Central African Republic","value":"central_african_"},{"label":"Chad","value":"chad"},{"label":"Chile","value":"chile"},{"label":"China","value":"china"},{"label":"Colombia","value":"colombia"},{"label":"Comoros","value":"comoros"},{"label":"Congo","value":"congo"},{"label":"Costa Rica","value":"costa_rica"},{"label":"Croatia","value":"croatia"},{"label":"Cuba","value":"cuba"},{"label":"Cyprus","value":"_cyprus"},{"label":"Czech Republic","value":"czech_republic"},{"label":"Democratic Republic of the Congo","value":"democratic_republic_of_the_congo"},{"label":"Denmark","value":"denmark"},{"label":"Djibouti","value":"djibouti"},{"label":"Dominica","value":"dominica"},{"label":"Dominican Republic","value":"dominican_republic"},{"label":"Ecuador","value":"ecuador"},{"label":"Egypt","value":"egypt"},{"label":"El Salvador","value":"el_salvador"},{"label":"Equatorial Guinea","value":"equatorial_guinea"},{"label":"Eritrea","value":"eritrea"},{"label":"Estonia","value":"estonia"},{"label":"Ethiopia","value":"ethiopia"},{"label":"Fiji","value":"fiji"},{"label":"Finland","value":"finland"},{"label":"France","value":"france"},{"label":"French Guiana","value":"french_guiana"},{"label":"Gabon","value":"gabon"},{"label":"Gambia","value":"gambia"},{"label":"Georgia","value":"georgia"},{"label":"Germany","value":"germany"},{"label":"Ghana","value":"ghana"},{"label":"Greece","value":"greece"},{"label":"Grenada","value":"grenada"},{"label":"Guadeloupe","value":"guadeloupe"},{"label":"Guatemala","value":"guatemala"},{"label":"Guinea","value":"guinea"},{"label":"Guinea-Bissau","value":"guinea_bissau"},{"label":"Guyana","value":"guyana"},{"label":"Haiti","value":"haiti"},{"label":"Honduras","value":"honduras"},{"label":"Hong Kong","value":"hong_kong"},{"label":"Hungary","value":"hungary"},{"label":"Iceland","value":"iceland"},{"label":"India","value":"india"},{"label":"Indonesia","value":"indonesia"},{"label":"Iran","value":"iran"},{"label":"Iraq","value":"iraq"},{"label":"Ireland","value":"ireland"},{"label":"Israel","value":"israel"},{"label":"Italy","value":"italy"},{"label":"Ivory Coast","value":"ivory_coast"},{"label":"Jamaica","value":"jamaica"},{"label":"Japan","value":"japan"},{"label":"Jordan","value":"jordan"},{"label":"Kazakhstan","value":"kazakhstan"},{"label":"Kenya","value":"kenya"},{"label":"Kosovo","value":"kosovo"},{"label":"Kuwait","value":"kuwait"},{"label":"Kyrgyz Republic (Kyrgyzstan)","value":"kyrgyz_republic_kyrgyzstan"},{"label":"Laos","value":"laos"},{"label":"Latvia","value":"latvia"},{"label":"Lebanon","value":"lebanon"},{"label":"Lesotho","value":"lesotho"},{"label":"Liberia","value":"liberia"},{"label":"Libya","value":"libya"},{"label":"Liechtenstein","value":"liechtenstein"},{"label":"Lithuania","value":"lithuania"},{"label":"Luxembourg","value":"luxembourg"},{"label":"Madagascar","value":"madagascar"},{"label":"Malawi","value":"malawi"},{"label":"Malaysia","value":"malaysia"},{"label":"Maldives","value":"maldives"},{"label":"Mali","value":"mali"},{"label":"Malta","value":"malta"},{"label":"Martinique","value":"martinique"},{"label":"Mauritania","value":"mauritania"},{"label":"Mauritius","value":"mauritius"},{"label":"Mayotte","value":"mayotte"},{"label":"Mexico","value":"mexico"},{"label":"Moldova, Republic of","value":"moldova__republic_of"},{"label":"Monaco","value":"monaco"},{"label":"Mongolia","value":"mongolia"},{"label":"Montenegro","value":"montenegro"},{"label":"Montserrat","value":"montserrat"},{"label":"Morocco","value":"morocco"},{"label":"Mozambique","value":"mozambique"},{"label":"Myanmar/Burma","value":"myanmar_burma"},{"label":"Namibia","value":"namibia"},{"label":"Nepal","value":"nepal"},{"label":"Netherlands","value":"netherlands"},{"label":"New Zealand","value":"new_zealand"},{"label":"Nicaragua","value":"nicaragua"},{"label":"Niger","value":"niger"},{"label":"Nigeria","value":"nigeria"},{"label":"North Korea","value":"north_korea"},{"label":"Norway","value":"norway"},{"label":"Oman","value":"oman"},{"label":"Pacific Islands","value":"pacific_islands"},{"label":"Pakistan","value":"pakistan"},{"label":"Panama","value":"panama"},{"label":"Papua New Guinea","value":"papua_new_guinea"},{"label":"Paraguay","value":"paraguay"},{"label":"Peru","value":"peru"},{"label":"Philippines","value":"philippines"},{"label":"Poland","value":"poland"},{"label":"Portugal","value":"portugal"},{"label":"Puerto Rico","value":"puerto_rico"},{"label":"Qatar","value":"qatar"},{"label":"Republic of Macedonia","value":"republic_of_macedonia"},{"label":"Reunion","value":"reunion"},{"label":"Romania","value":"romania"},{"label":"Russian Federation","value":"russian_federation"},{"label":"Rwanda","value":"rwanda"},{"label":"Saint Kitts and Nevis","value":"saint_kitts_and_nevis"},{"label":"Saint Lucia","value":"saint_lucia"},{"label":"Saint Vincent's \u0026 Grenadines","value":"saint_vincent_s___grenadines"},{"label":"Samoa","value":"samoa"},{"label":"Sao Tome and Principe","value":"sao_tome_and_principe"},{"label":"Saudi Arabia","value":"saudi_arabia"},{"label":"Senegal","value":"senegal"},{"label":"Serbia","value":"serbia"},{"label":"Seychelles","value":"seychelles"},{"label":"Sierra Leone","value":"sierra_leone"},{"label":"Singapore","value":"singapore"},{"label":"Slovak Republic (Slovakia)","value":"slovak_republic_slovakia"},{"label":"Slovenia","value":"slovenia"},{"label":"Solomon Islands","value":"solomon_islands"},{"label":"Somalia","value":"somalia"},{"label":"South Africa","value":"south_africa"},{"label":"South Korea","value":"south_korea"},{"label":"South Sudan","value":"south_sudan"},{"label":"Spain","value":"spain"},{"label":"Sri Lanka","value":"sri_lanka"},{"label":"Sudan","value":"sudan"},{"label":"Suriname","value":"suriname"},{"label":"Swaziland","value":"swaziland"},{"label":"Sweden","value":"sweden"},{"label":"Switzerland","value":"switzerland"},{"label":"Syria","value":"syria"},{"label":"Taiwan","value":"taiwan"},{"label":"Tajikistan","value":"tajikistan"},{"label":"Tanzania","value":"tanzania"},{"label":"Thailand","value":"thailand"},{"label":"Timor Leste","value":"timor_leste"},{"label":"Togo","value":"togo"},{"label":"Trinidad \u0026 Tobago","value":"trinidad___tobago"},{"label":"Tunisia","value":"tunisia"},{"label":"Turkey","value":"turkey"},{"label":"Turkmenistan","value":"_turkmenistan"},{"label":"Turks \u0026 Caicos Islands","value":"turks___caicos_"},{"label":"Uganda","value":"uganda"},{"label":"Ukraine","value":"ukraine"},{"label":"United Arab Emirates","value":"united_arab_emirates"},{"label":"United Kingdom","value":"great_britain"},{"label":"Uruguay","value":"uruguay"},{"label":"Uzbekistan","value":"uzbekistan"},{"label":"Venezuela","value":"venezuela"},{"label":"Vietnam","value":"vietnam"},{"label":"Virgin Islands","value":"virgin_islands"},{"label":"Yemen","value":"yemen"},{"label":"Zambia","value":"zambia"},{"label":"Zimbabwe","value":"zimbabwe"}]"
aria-required="true" aria-labelledby="request_custom_fields_22881484_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_bghaimwmg" aria-required="true" aria-labelledby="request_custom_fields_22881484_label" style="max-width: 100%;">-</a>
<p class="sans med dark padbot"><strong>Note:</strong> Due to COVID-19, shipments may be delayed or disrupted, depending on region</p>
<p> </p>
</div>
<div class="form-field string request_custom_fields_360000417459 optional" hidden="">
<label id="request_custom_fields_360000417459_label" for="request_custom_fields_360000417459">Shipping Address</label>
<input type="text" name="request[custom_fields][360000417459]" id="request_custom_fields_360000417459" aria-required="true" aria-describedby="request_custom_fields_360000417459_hint" aria-labelledby="request_custom_fields_360000417459_label"
disabled="">
<p id="request_custom_fields_360000417459_hint">Shipping Address Line 1</p>
</div>
<div class="form-field string optional request_custom_fields_360000417479" hidden="">
<label id="request_custom_fields_360000417479_label" for="request_custom_fields_360000417479">Apt or Suite</label>
<input type="text" name="request[custom_fields][360000417479]" id="request_custom_fields_360000417479" aria-required="false" aria-describedby="request_custom_fields_360000417479_hint" aria-labelledby="request_custom_fields_360000417479_label"
disabled="">
<p id="request_custom_fields_360000417479_hint">Shipping Address Line 2</p>
</div>
<div class="form-field string request_custom_fields_360000407820 optional" hidden="">
<label id="request_custom_fields_360000407820_label" for="request_custom_fields_360000407820">City</label>
<input type="text" name="request[custom_fields][360000407820]" id="request_custom_fields_360000407820" aria-required="true" aria-labelledby="request_custom_fields_360000407820_label" disabled="">
</div>
<div class="form-field text request_custom_fields_360007125759 optional" hidden="">
<label id="request_custom_fields_360007125759_label" for="request_custom_fields_360007125759">Shipping Address</label>
<textarea name="request[custom_fields][360007125759]" id="request_custom_fields_360007125759" aria-required="true" aria-labelledby="request_custom_fields_360007125759_label" disabled=""></textarea>
</div>
<div class="form-field string request_custom_fields_360006187460 optional" hidden="">
<label id="request_custom_fields_360006187460_label" for="request_custom_fields_360006187460">State</label>
<input type="hidden" name="request[custom_fields][360006187460]" id="request_custom_fields_360006187460" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Alabama","value":"ala."},{"label":"Alaska","value":"alaska"},{"label":"Arizona","value":"ariz."},{"label":"Arkansas","value":"ark."},{"label":"California","value":"calif."},{"label":"Colorado","value":"colo."},{"label":"Connecticut","value":"conn."},{"label":"Delaware","value":"del."},{"label":"District of Columbia","value":"d.c."},{"label":"Florida","value":"fla."},{"label":"Georgia","value":"ga."},{"label":"Guam","value":"guam"},{"label":"Hawaii","value":"hawaii"},{"label":"Idaho","value":"idaho"},{"label":"Illinois","value":"ill."},{"label":"Indiana","value":"ind."},{"label":"Iowa","value":"iowa"},{"label":"Kansas","value":"kans."},{"label":"Kentucky","value":"ky."},{"label":"Louisiana","value":"la."},{"label":"Maine","value":"maine"},{"label":"Maryland","value":"md."},{"label":"Massachusetts","value":"mass."},{"label":"Michigan","value":"mich."},{"label":"Minnesota","value":"minn."},{"label":"Mississippi","value":"miss."},{"label":"Missouri","value":"mo."},{"label":"Montana","value":"mont."},{"label":"Nebraska","value":"nebr."},{"label":"Nevada","value":"nev."},{"label":"New Hampshire","value":"n.h."},{"label":"New Jersey","value":"n.j."},{"label":"New Mexico","value":"n.m."},{"label":"New York","value":"n.y."},{"label":"North Carolina","value":"n.c."},{"label":"North Dakota","value":"n.d."},{"label":"Northern Mariana Islands","value":"northern_mariana_islands"},{"label":"Ohio","value":"ohio"},{"label":"Oklahoma","value":"okla."},{"label":"Oregon","value":"ore."},{"label":"Pennsylvania","value":"pa."},{"label":"Puerto Rican Islands","value":"puerto_rican_islands"},{"label":"Rhode Island","value":"r.i."},{"label":"Samoan Islands","value":"samoan_islands"},{"label":"South Carolina","value":"s.c."},{"label":"South Dakota","value":"s.d."},{"label":"Tennessee","value":"tenn."},{"label":"Texas","value":"tex."},{"label":"U.S. Virgin Islands","value":"u.s._virgin_islands"},{"label":"Utah","value":"utah"},{"label":"Vermont","value":"vt."},{"label":"Virginia","value":"va."},{"label":"Washington","value":"wash."},{"label":"West Virginia","value":"w.va."},{"label":"Wisconsin","value":"wis."},{"label":"Wyoming","value":"wyo."}]"
aria-required="true" aria-labelledby="request_custom_fields_360006187460_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_avpco6tcy" aria-required="true" aria-labelledby="request_custom_fields_360006187460_label" style="max-width: 100%;">-</a>
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Skip to main content Shop My Account Dealer support Powered by Google Übersetzer Support SEARCH Submit a request Sign in Submit a request Sign in 1. Wahoo Fitness Support 2. Submit a request SUBMIT A REQUEST Please choose a request type below Wahoo Products & Apps- Wahoo Products & Apps Speedplay Pedals & Accessories SYSTM App RGT Your email address Full Name Phone Number Product / Question Type - KICKR Type - If unsure which KICKR you have, please check your KICKR version here. Serial Number (Trainers, Computers, CLIMB, & Headwind) Trainer serial numbers are located on a sticker on the plastic flywheel cover as shown here. Phone / Tablet Type - Let us know your primary mobile operating system. Subject Question / Description Normal textHeader 2Header 3Header 4 Please include details like order number and place of purchase, if applicable Country - Note: Due to COVID-19, shipments may be delayed or disrupted, depending on region Shipping Address Shipping Address Line 1 Apt or Suite Shipping Address Line 2 City Shipping Address State - Zip Code By checking this box, I accept the terms below: I consent to Wahoo viewing information about my product purchases and other information in my account, which could include logged workout activities, location, heart rate, and other personal health-related data as needed to troubleshoot my issue. Attachments(optional) Add file or drop files here Please attach proof of purchase, serial number images, and/or troubleshooting videos above to expedite support. Note: Attachments are limited to 50MB. Please see this article for help submitting a video for troubleshooting. 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