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WELCOME TO YOUR CROSSING FROM EUROPOORT

CHECK-IN

Please allow plenty of time to get through Border Control before heading to
check-in at Terminal 1. Check-in opens at 16:00 and closes 90 minutes before
departure. 

Please have your passports and booking reference to hand and free of any covers
to get through passport control and check-in. Finally, please remember to tell
us the correct vehicle registration and number of people travelling in advance
if anything changes.

TRAVELLING WITH PETS

If you’re travelling with your dog and aren’t booked into a dog-friendly cabin,
you can upgrade once you’re onboard, subject to availabilty. 

ONBOARD FACILITIES

WIFI

Please be advised that there is currently no WIFI available on this service.

COACH PICK UP/DROP OFF

Please be advised that the pick up/drop off location has changed for customers
travelling to Amsterdam. 

Please ensure you arrive for your pick up before 17:00. Head to Piet Heinkade 95
coach stop.

Customers travelling to Rotterdam, your location remains the same. Please ensure
you arrive at Bus stop International on Conradstraat before 18:00.

GETTING TO THE PORT 

The ferry terminal is 24 miles/37 kilometres miles from the centre of
Rotterdam. You can easily get to the terminal by road if you are driving your
own car. 

OUR ADDRESS

Luxemburgweg 2, 3198 LG Europoort, Netherlands

The P&O Ferries dock number (Havennummer) is 5805.

CAR

On approaching the Rotterdam ring road, follow the signs for Europoort. Once on
the motorway to europort (N15), take the exit 'Engeland,' and follow the P&O
Ferries signs to the terminal. There is free parking at Europoort.  

TRAFFIC

You can check local traffic conditions by visiting www.theaa.com and searching
Hull.

SAILING UPDATES

For regular sailing updates, please follow @poferriesupdate on Twitter or see
here. If you have any questions in the meantime, please give us a call on 01304
44 88 88 (8-6:30 Mon-Fri, 9-5 Sat-Sun), or message us on our social media where
we are on hand to help 24/7.

CAR ALARMS

Please be mindful that a car alarm can ruin our passengers' experience on board,
especially at night. Passengers are reminded to ensure that their vehicle alarm
is off for the duration of the passage. This can be done once you have parked on
the car deck and before you proceed up the stairs.

Please refer to your vehicle manual for information on disabling the car alarm.
On many cars, you can prevent the motion sensor from being activated by locking
the vehicle with the physical key rather than electronically.  

BREXIT

Important information for EU, EEA and Swiss Nationals:

Changes to government legislation will mean that most EU, EEA and Swiss
nationals can only travel to the UK using a valid passport, unless they have
applied to the EU Settlement Scheme by 30 June 2021 or otherwise have protected
rights under the Citizens’ Rights Agreements.

ID cards will no longer be accepted as a valid travel document and it will not
be possible to enter the UK using one. Anyone travelling to the UK on an invalid
travel document may be refused entry at the border.

Please see the government website detailing the changes and any exemptions.

 

We hope you have a wonderful trip, and thank you for travelling with us. 

P&O Ferries