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NIC ASIA SUPPORT

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HOW CAN WE HELP YOU TODAY?

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16600177771



KNOWLEDGE BASE


साथी सेवा डेस्क

साथी सेवा डेस्क 1
 * साथी सेवा डेस्क


SELF SERVICE FOR COVID-19

MoBank मोबाइल बैङ्किङ्ग 8
 * MoBank App को पासवर्ड कसरी रिसेट गर्न सकिन्छ?
 * MoBank App को पासवर्ड रिसेट पश्चात पछि कसरी पुनः एक्टिभेट गर्न सकिन्छ?
 * MoBank App मार्फत कस्ता सेवाहरु पाउन सकिन्छ ?
 * MoBank App बाट खाताको विवरण कसरी हेर्न सकिन्छ?
 * MoBank App बाट कुन इन्सुरेन्स कम्पनीको भुक्तानी गर्न मिल्छ?

See all 8 articles
कार्ड सेवा 4
 * क्रेडिट कार्डको भुक्तानी अनलाईन मार्फत कसरी गर्न सकिन्छ ?
 * कार्ड मार्फत अनलाइन पेमेन्ट कसरी गर्न सकिन्छ ? IPG Activation
 * Green Pin - अब डेबिट कार्डको पिन नम्बर आफैले यसरी राख्नुहोस्
 * प्रिपेड डलर कार्ड Prepaid Dollar Card

iTouch इन्टरनेट बैङ्किङ्ग 2
 * iTouch इन्टरनेट बैङ्किङ्ग कसरी लग इन गर्न सकिन्छ ?
 * इन्टरनेट बैंकिंग सेवा कसरि रिनिउ गर्न सकिन्छ ?

रेमिट्यान्स सेवा 2
 * वर्ल्ड रेमिटबाट रकम कसरी पठाउन सकिन्छ ?
 * अर्विट रेमिटबाट रकम कसरी पठाउन सकिन्छ ?

अन्य सेवाहरु 4
 * अनलाइन मार्फत खाता कसरी खोल्न सकिन्छ ?
 * भाइबर बैंकिंग (Viber Banking) सेवा कसरी प्रयोग गर्न सकिन्छ ?
 * मैले सिर्जना गरेको मेरो टिकटको अवस्था कसरी हेर्न सक्छु ?
 * साइबरसोर्स ईन्टरनेट भुक्तान गेटवे (IPG)


MOBILE BANKING SERVICE

MoBank Mobile Banking 43
 * What is NIC ASIA MoBank Service?
 * What are the facilities available on NIC ASIA Mo-Bank?
 * Which version of handset support NIC ASIA Mo-Bank?
 * What is my username for MoBank App?
 * What is my Login password, Transaction password and MPIN?

See all 43 articles
Step Wise Procedure : MoBank 14
 * Process to view Account Details through MoBank
 * Check Activity Log through MoBank
 * Fund transfer process if you know the recipient’s Account Name, Account Name
   and Bank’s Name
 * How to pay electricity bill through Mobank
 * Fund transfer process if you know recipient’s mobile number

See all 14 articles


CARD SERVICES

NIC ASIA FCY Freedom Card 6
 * What is NIC ASIA FCY Freedom Card?
 * Who can apply?
 * What are the features of NIC ASIA FCY Freedom Card?
 * What is the transaction limit for NIC ASIA FCY Freedom Card?
 * What are the documents required for NIC ASIA FCY Freedom Card?

See all 6 articles
Online Payment through Cards 3
 * Is my card applicable for online payment (Debit/Credit)?
 * Can I make international online payment?
 * Cybersource Internet Payment Gateway (IPG)

NIC ASIA VISA Debit Card 16
 * How to get NIC ASIA VISA card facility?
 * I lost my card. How do I block it?
 * I forgot the pin of my card. How do I apply for re-PIN?
 * How to unblock card?
 * How to activate my new card/pin?

See all 16 articles
NIC ASIA VISA Credit Card 8
 * What is NIC ASIA Bank’s Credit Card?
 * What are the required documents to process credit card?
 * Who is eligible to apply NIC ASIA VISA Credit Card?
 * How do I apply for Credit Card online?
 * What are the features of NIC ASIA VISA Credit Card?

See all 8 articles


INTERNET BANKING SERVICES

iTouch Internet Banking 39
 * What is iTouch Internet Banking?
 * How do I sign up for iTouch Internet Banking?
 * How do I perform the first time iTouch login?
 * What is the best browser that I can use?
 * How safe is iTouch Internet Banking? How do I keep my information safe?

See all 39 articles
Step Wise Procedure : iTouch 10
 * Procedure for first time iTouch Login.
 * Checking your account statement through iTouch.
 * Process for fund transfer through iTouch.
 * Process for viewing Transaction Log through iTouch.
 * Process for Top up NTC/Ncell through iTouch

See all 10 articles
NCHL IPS through iTouch 9
 * What is Interbank Payment System (NCHL-IPS)?
 * What is IPS through Internet banking modality?
 * What is the process of using IPS through internet banking?
 * What will happen if the customer enters wrong account number or misspelled
   the name of the receiver?
 * In case of transaction failure is the charge refundable?

See all 9 articles


NIC ASIA SUPPORT

Getting Started 5
 * Contact Customer Care
 * NIC ASIA Bank Support Portal
 * What are the interest rates?
 * Which is my nearby branch or ATM?
 * What is the update on my ticket?


OTHER DIGITAL SERVICES

IVR Service 12
 * 1. What is IVR Self-service Model?
 * 2. How can I avail the NIC ASIA IVR services?
 * 3. What do you mean by registered mobile number?
 * 4. Should I register my account number to avail the NIC ASIA IVR services?
 * 5. What is the registration procedure of NIC ASIA IVR self-service model?

See all 12 articles
Electronic Cheque Clearing (ECC) 10
 * What is Electronic Cheque Clearing?
 * ECC is carried out for which currencies?
 * Why does bank stop payment order cheques?
 * What are the cheque transaction limits for ECC?
 * What does Regular Electronic Cheque Clearing mean?

See all 10 articles
connectIPS 8
 * What is a connectIPS e-Payment System?
 * How do I create a new user in connectIPS and link my bank account?
 * What are the services available in connectIPS?
 * How long does it take for connectIPS fund transfer?
 * Can the amount transferred through connectIPS be reversed?

See all 8 articles
Viber Banking 5
 * What is Viber Banking?
 * How do I get started using Viber Banking?
 * How do I register for Viber Banking?
 * What are the services available to me?
 * Why cannot I register for Viber Banking?

Missed Call Banking Facility 1
 * What is missed call banking service?


DEMAT AND SHARES

Demat 11
 * What is DEMAT account?
 * How can customer open DEMAT account?
 * What are required documents to open DEMAT account?
 * Why is DEMAT account necessary?
 * Why open Demat Account with NIC ASIA Bank?

See all 11 articles
Mero Share 3
 * How can I apply for Mero Share registration?
 * I've forgotten my MeroShare password.
 * How do I receive the CRN number for share transaction?

Dynamic Debt Fund 1
 * FAQs on Dynamic Debt Fund


NIC ASIA FOOTPRINTS

List of Branches 1
 * Branches

Counter Timing 1
 * Normal Counter Timing

List of ATMs 1
 * List of ATMs

Branchless Banking 1
 * Branchless Banking

Extension Counters 1
 * Extension Counters


DEPOSIT PRODUCTS AND ACCOUNT RELATED

Account Related Queries 21
 * What is my account balance?
 * How to open an account in NIC ASIA Bank?
 * How to open account online?
 * What are the documents required to open an Individual account?
 * What is an account nominee?

See all 21 articles
Minimum Documents Required for Account Opening 10
 * Individual Savings Accounts
 * Minors (under 18 years of age)
 * Foreign Nationals
 * Proprietorship or Partnership Firm
 * Company (Private or Public)

See all 10 articles
Online accounts 12
 * Who can apply for online account processing?
 * Can a minor/ foreign national / joint applicant open account online?
 * How long will it take to complete online account request/ online application?
 * When will I get my online account number?
 * When can I operate my online account?

See all 12 articles
Insurance Related Queries 3
 * Is it necessary to fill up any Form for availing insurance coverage at the
   time of account opening?
 * 1 . Are medicine bills covered in case of OPD treatment?
 * 2. What are the additional documents required to be filled by the customers
   at the time of account opening/scheme transfer in order to be eligible to get
   insurance coverage?


LOAN PRODUCTS

FAQs on Retail Loan 4
 * What is the process flow for Retail Loan?
 * What is the interest rate on loan products?
 * I need further details on my loan facility, who do I contact?
 * Fone Loan

NIC ASIA Auto Loan 1
 * What are the required documents for processing the Auto loan?

Loan Against Mortgage Property 1
 * What are the required documents for processing the Home loan?

NIC ASIA Education Loan 1
 * What are the required documents for processing the Education loan?

Foreign Employment Loan 1
 * What are the required documents for processing the Foreign Employment loan?

SME Loan 4
 * What is SME (Small and Medium Enterprise) Loan?
 * What are the features of SME Loans?
 * What are the minimum Required Documents for SME loan processing?
 * NIC ASIA Fast Track Business Loan


REMITTANCE SERVICES

Foreign Currency 3
 * What is the Forex Rate for today?
 * I'm travelling abroad, how can I get the required Foreign Currency (FCY)?
 * I have Foreign currency with me, how do I exchange it?

Remittance 5
 * What is the bank's Swift Code?
 * I did SWIFT transfer from abroad to NIC ASIA's account but the amount is not
   deposited yet.
 * How can I receive transfers from abroad on my account?
 * NIC ASIA Remit
 * Features of NIC ASIA Remit


MISC.

Merchants Providing Discount 1
 * Offers

Locker Facility 3
 * What is locker?
 * What are charges for locker facility?
 * What happen if a customer loses locker key?

Standard Tariff of Charges 1
 * Standard Tariff of Charges

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