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 * * About Entrust
     * Securing a World in Motion Since 1969
       We’ve established secure connections across the planet and even into
       outer space. We’ve enabled reliable debit and credit card purchases with
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    * Privacy
    * Legal and Compliance
 3. Privacy Statement

Privacy


PRIVACY STATEMENT

 * Click to select...

Introduction


INTRODUCTION



Last Updated November 19, 2020

Entrust Corporation (“Entrust”) values and respects your privacy. This Privacy
Statement together with the ‘Terms of Use’ of our websites and any other
documents referenced here set forth Entrust’s personal data practices.

Personal data is information that identifies you, either alone or in combination
with other information available to Entrust (e.g., your name or email address).
More detail about the types of personal data Entrust collects is set forth
below.




What Personal Data Does Entrust Collect?


WHAT PERSONAL DATA DOES ENTRUST COLLECT?



Information you provide to us

We collect personal data you provide to us when you visit our websites. This
includes information you provide when you register to use our websites, purchase
products or services from our websites, subscribe to our services, search for
products, participate in discussion boards or other social media functions on
our websites, enter competitions, promotions or surveys, or when you report a
problem with our websites.

We also collect personal data you provide when you contact us via email or
telephone, or during business-related events, trade shows, sales or marketing
activities hosted by Entrust or by third parties. The information you provide
may include your location, name, phone number, email address, mailing address,
job title, place of employment, financial and credit card information.

Information we collect

When you visit our websites, we may use cookies and similar technologies to
collect information related to your visit. This information typically includes
your location, IP address, the identity of your Internet Service Provider, the
name and version of your operating system, the name and version of your browser,
the date and time of your visit, and the pages you visit. For more information,
please see our Cookie Policy.

We collect information relating to the access, usage and performance of our
websites. This information is collected and stored in electronic records called
logs. These logs may record the names, usernames, manner of access, time of
access and location of access of those who have visited our websites.

Information third parties provide to us

On occasion, we receive or obtain personal data from third parties. For example,
if you attend a meeting or event, the organizer of the event may share your
personal data with us. We may combine this information with information you
provide to us and information we collect about you. We will use this information
and the combined information for the purposes set out below (depending on the
types of information we receive).




How Do We Use the Information We Collect?


HOW DO WE USE THE INFORMATION WE COLLECT?



We only process personal data where we have a legal basis to do so (e.g.,
necessary for the performance of a contract, to comply with a legal obligation,
to pursue our legitimate interests or where we have consent).

Here is a list of the most common uses for which we process personal data:

 * To set up your user account and validate your license to access our websites,
   online products and services;
 * To process and complete online transactions and send related information,
   including transaction confirmations and invoices;
 * To provide, maintain or troubleshoot access to our websites, online products,
   and services;
 * To improve the content, functionality and usability of our websites, online
   products and services;
 * To investigate and prevent fraudulent activity or unauthorized access to our
   websites, online products or services;
 * To provide you with effective customer service;
 * To conduct internal research and development;
 * To comply with applicable laws or regulations;
 * To contact you with special offers and other information we believe may be of
   interest to you and for advertising and marketing purposes;
 * To invite you to participate in surveys and provide feedback to us;
 * To better understand your needs and interests;
 * To measure or understand the effectiveness of advertising we serve to you and
   others, and to deliver relevant advertising to you;
 * To ensure that content from our site is presented in the most effective
   manner for you and for your device.




Does Entrust Share and Disclose Personal Data?


DOES ENTRUST SHARE AND DISCLOSE PERSONAL DATA?



We may share and disclose your personal data, but only under the following
circumstances:

 * We may disclose or transfer your personal data to Entrust subsidiaries or
   affiliates.
 * We may disclose or transfer your personal data as part of a potential or
   actual company merger, acquisition, sale of a portion of Entrust or our
   assets or as part of a bankruptcy proceeding or a business reorganization.
 * We may disclose your personal data to Entrust partners selling Entrust
   products and services that may be of interest to you.
 * We may share your personal data with third parties who provide services to
   us. Examples of third-party service providers include payment processing
   providers, credit reference agencies, website analytics and advertising
   companies, and service providers who operate, maintain and support our
   websites, products and services.
 * We may disclose personal data in aggregate form to others, including
   strategic partners, advertisers, investors, and customers.
 * We may disclose personal data to protect, enforce or defend our rights or
   those of others, or where we believe the disclosure is required by law.
 * We may disclose personal data to prevent or investigate a possible crime,
   such as fraud or identity theft, or to protect the security of our websites,
   products and services.




Digital Advertising and Analytics


DIGITAL ADVERTISING AND ANALYTICS



We may partner with ad networks and other ad serving providers (“Advertising
Providers”) that serve ads on behalf of us and others on non-affiliated
platforms. Some of those ads may be personalized, meaning they are intended to
be relevant to you based on information Advertising Providers collect about your
use of our website and other sites or apps over time, including information
about relationships among different browsers and devices. This type of
advertising is known as interest-based advertising.

Entrust adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory
Principles in connection with this interest-based advertising activity. You may
visit the DAA Webchoices tool at www.aboutads.info to learn more about this type
of advertising and how to opt out of this advertising on websites by companies
participating in the DAA self-regulatory program. If you delete your cookies or
use a different browser, you may need to renew your opt-out choices exercised
through the DAA Webchoices tool. Note that electing to opt out will not stop
advertising from appearing in your browser or applications. It may make the ads
you see less relevant to your interests. Additionally, your browser may offer
tools to limit the use of cookies or to delete cookies; however, if you use
these tools, our website may not function as intended.

We may also work with third parties that collect data about your use of our
website and other sites or apps over time for non-advertising purposes. Entrust
uses Google Analytics and other third-party services to improve the performance
of the website and for analytics or marketing purposes. For more information
about how Google Analytics collects and uses data when you use the website,
visit www.google.com/policies/privacy/partners, and to opt out of Google
Analytics, visit tools.google.com/dlpage/gaoptout.




How Long Do We Retain Personal Data?


HOW LONG DO WE RETAIN PERSONAL DATA?



We only retain personal data for as long as necessary for the purpose in which
it was collected. For example, where your personal data is needed to provide you
with access to our websites, online products or services, we retain your
personal data for the period in which we are providing that access unless we are
required by law to dispose of it earlier or to keep it longer. We also retain
personal data as necessary to comply with our legal obligations, resolve
disputes, pursue legitimate business interests, conduct audits, and protect or
enforce our rights.




Where Do We Keep Your Personal Data and How Do We Protect it?


WHERE DO WE KEEP YOUR PERSONAL DATA AND HOW DO WE PROTECT IT?



We use appropriate technical, organizational and administrative security
measures to protect your personal data from loss, misuse, unauthorized access,
disclosure, alteration, and destruction. These security measures are designed to
provide a level of security appropriate to the risk of processing your personal
data. For example, payment transactions are encrypted using SSL technology or
have appropriate safeguards in place to ensure the security and integrity of
your personal data where stored on third party servers.

Where we have given you (or where you have chosen) a password which enables you
to access certain parts of our websites, you are responsible for keeping this
password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our websites; any
transmission is at your own risk. Once we receive your information, we use
strict procedures and security features to try to prevent unauthorized access.




International Data Transfers


INTERNATIONAL DATA TRANSFERS



The personal data that we collect from you may be transferred to and/or stored
at a destination on our servers or our third party servers that is different
from the location where it was collected. It may also be processed by staff who
work for us or for one of our suppliers in a location different from where the
data was collected. We will only transfer your personal data as permitted by
law. Certain privacy and data protection laws require data controllers to put in
place safeguards to protect personal data transferred across borders. To comply
with this requirement, Entrust has put in place agreements that include the
standard contractual clauses recommended by the European Commission to provide
adequate safeguards for personal data.




Who is the Data Controller?


WHO IS THE DATA CONTROLLER?



The data controller of any personal data we hold about you is Entrust
Corporation.




What Rights Do You Have With Respect to Your Personal Data?


WHAT RIGHTS DO YOU HAVE WITH RESPECT TO YOUR PERSONAL DATA?



Depending upon the applicable data protection law in your country of residency,
you may have the right to ask us for information relating to personal data about
you we control and process; to correct, delete, or restrict any active
processing of your personal data; and to obtain a copy of your personal data in
a structured, machine readable format.

Additionally, you can object to the processing of your personal data in some
circumstances (e.g., where we don’t have to process the information to meet a
legitimate interest, contractual or other legal requirement). Your right to
object to processing of your personal data may be limited in certain
circumstances (e.g., where fulfilling your request would reveal personal data
about another person or where you ask us to delete information which we are
required by law to keep or have other compelling legitimate interests to keep
such as for purposes of fraud prevention).

We may need to request additional information from you to verify your identity
or understand the scope of your request, although you will not be required to
create an account with us to submit a request or have it fulfilled.

If we have collected and processed your personal data with your consent, then
you can withdraw your consent at any time by contacting privacy@entrust.com.
Withdrawing your consent will not affect the lawfulness of any processing we
conducted prior to your withdrawal, nor will it affect processing of your
personal data on lawful processing grounds other than consent.

We may also send you direct marketing without requiring your consent; for
example, where our marketing is not based on other lawful grounds. Note: This
will not apply to electronic marketing to Canadian residents where consent is
required.

To opt out of receiving marketing communications from Entrust, please click
here.




Children’s Privacy


CHILDREN’S PRIVACY



We do not knowingly collect personal data on individuals under 18 years of age.
Our websites, products and services are not intended for users under 18 years of
age.




External Website


EXTERNAL WEBSITE



Our websites may contain links to third party websites. We do not control, and
are not responsible for, the content or privacy practices of these other
websites. Our provision of such links does not constitute our endorsement of
these other websites, their content, their owners, or their practices. This
Privacy Statement does not apply to third party websites.




Amendments to This Privacy Statement


AMENDMENTS TO THIS PRIVACY STATEMENT



We reserve the right to amend this Privacy Statement from time to time as our
business, laws, regulations and industry standards evolve. Any changes are
effective immediately following the posting of such changes on www.entrust.com.
We encourage you to review this statement from time to time to stay informed.




Contact Us


CONTACT US



If you have questions or concerns about this Privacy Statement or our handling
of your personal data, please contact us at privacy@entrust.com. To submit a
Data Subject Access Request, please use our online form. You may also make this
request by calling us toll-free at 1-888-563-9240. We will do our best to answer
your questions and address your concerns. We will not discriminate against you
for exercising any of your rights as a data subject. If you are still not
satisfied, you may lodge a complaint with your national data protection
supervisory authority. The European Data Protection Board authorities can be
found here. The Office of the Privacy Commissioner of Canada can be found here.




Download


DOWNLOAD



Privacy Statement
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Privacy Statement (German)

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