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TERMS & CONDITIONS 

Quick links 

 * Delegate Terms and Conditions
 * Speaker Terms and Conditions
 * Sponsor and Corporate Partner Terms and Conditions
 * Privacy Policy
 * Cookie Policy


DELEGATE TERMS AND CONDITIONS OF CONTRACT

In these conditions of contract, the following definitions apply:

“Company” refers to IGPP Limited.

“Client” the organisation or individual entering in to contract with the company
via the acceptance of these terms and conditions.

“Event” a course, conference or summit delivered or organised by the company.

“Contract” the legal contract between the Company and the Client for the
purchase and supply of a service in accordance with the terms within the
conditions of contract.

“Booking” the confirmation by a client of their purchase request and acceptance
of our conditions of contract.

“Speaker” refers to the individual invited to teach, facilitate, chair, deliver
a presentation or participate on a discussion panel.

1. Making a Booking

1.1 Bookings for an event can be made via email, telephone, online and by post.

1.2 The booking is deemed to be accepted when the Company issues written
acceptance of the Booking at which point the Contract shall come into existence
(Date of Commencement). A confirmation will be sent to the client within 24
hours of making a booking.

1.3 Where a Client makes a booking for one or more employees, then the Company’s
contract is with the Client making the booking and not the individual
delegate(s).

1.4 All delegates must observe and comply with these terms and conditions set
out under the conditions of contract. A breach from any delegate will be treated
as a breach by the client.

1.5 The conditions set out in this contract apply to the exclusion of any other
terms that the client seeks to impose, or which are implied by custom, trade or
existing practice.

1.6 Registration Information will be sent to registered delegates by email at
least seven days prior to the event. Any delegate not receiving the registration
information should contact us by email.

2. Payments

2.1 The company shall invoice the Client in advance of the event or service
provided. The Client shall pay each invoice submitted by the company in advance
of the provision of the Services and no later than 7 days of the date of the
invoice and before the delivery of the event date

2.2 All Bookings must be paid in full to guarantee entrance to the Event.

2.3 Without limiting any other right or remedy of the company, if the Client
fails to make any payment due to company under the Contract by the due date for
payment (Due Date), the company shall have the right to charge interest on the
overdue amount at the rate of four per cent per annum above the then current
Barclays Bank Plc base rate accruing on a daily basis from the Due Date until
the date of actual payment of the overdue amount, whether before or after
judgement, and compounding quarterly.

2.4 The Client shall pay all amounts due under the Contract in full without any
deduction or withholding except as required by law and the Client shall not be
entitled to assert any credit, set-off or counterclaim against the company in
order to justify withholding payment of any such amount in whole or in part. The
company may, without limiting its other rights or remedies, set off any amount
owing to it by the Client against any amount payable by the company to the
Client.

2.5 We require payment to terms. Payment must be made on time, in full, and
without any deduction, off set or counterclaim. In the event that an account is
outstanding, we will refer the matter to our debt collection agents, Daniels
Silverman Limited, which will incur additional costs. The additional costs
incurred to collect the debt will be added to the debt, plus VAT at the
prevailing rate. You agree that you will be legally liable to pay the
outstanding account plus additional costs, and that payment of the same can be
enforced against you in court. If applicable, you also agree to pay compensation
and interest at the relevant reference rate, as provided for under the Late
Payment of Commercial Debts (Interest) Act 1998.

3. Early Bird Rate and Discounts

3.1 In order to qualify for any ‘early bird’ rate or ‘discount’, a booking and
direct payment must be received before the deadline date listed in the
conference marketing material. Inclusive offers cannot be split between two or
more delegates. All bookings must state the relevant discount code at the time
of booking.

4. Delegate Cancellations, Transfers, Substitutions and non-attendance

4.1 The Client shall have the right to cancel the Order within 14 days of
booking.

4.2 If the delegate is unable to attend an event and needs to cancel a booking,
the client must let the company know in advance and in writing by email.

4.3 Bookings cancelled after the 14 day cancellation period will be chargeable
at the full booking fee.

4.4 At the discretion of the Company, delegates may nominate an alternative
person from their organisation to attend up to 14 days prior to the start of the
event, at no extra charge assuming that the substitute person is eligible for
the Event. Should substitution not be possible, cancellation charges will apply.

4.5 Where a Client is unable to make an event date, the client may transfer to
another date free of charge on the first occasion if notice is provided 60 days
prior to the commencement of the original Event date booked.

All subsequent transfer requests and transfers within 60 days of commencement of
the Event will be charged a transfer fee. The transfer fee will be an additional
50% of the event booking fee. Should notice not be received 14 days before
commencement of the event, the transfer will be charged at a full event rate.
Transfers to an alternative date under any circumstance are only available if
the delegate place has been paid for in full by the client.

4.6 Where no fee for attendance has been charged (Fully funded place), the
company reserves the right to administer a cancellation charge to delegates who
do not attend on the day of the event and have not notified the company in 14
days in advance in via email. The cancellation charge applied will be equal to
the online fee to attend the Event at the time of booking. Fully funded places
are allocated at the companies discretion and IGPP reserve the right to cancel
fully funded bookings at any time.

4.7 Where a delegate fails to submit an assignment or work requiring assessment
as part of an accredited programme, a penalty fee of £500 may be charged. If
given sufficient and credible reasoning in writing, a delegate will be able to
defer for free on the first instance if a minimum of 2 weeks’ notice is
provided. After the first deferral, a fee of £500 will be applicable. This is to
cover additional administration costs that will be incurred.

4.8 Where a delegate fails an assignment for a PG Certificate programme, the
delegate is allowed one free resubmission per module. Any further resubmissions
are chargeable at £150 per assignment to cover additional administration costs.
Fail is an assignment marked 49% and/or below, in line with the awarding body’s
criteria.

4.9 If a delegate fails to attend any part of an Event, the company reserve the
right not to issue a certificate on completion of the event unless an exemption
has been pre-approved by the company. Delegates requiring an exemption for any
part of an event must submit their request in writing to info@igpp.org.uk,
outlining their reason and supporting evidence for consideration by the company.
An outcome will be provided by the company no later than 7 days prior to the
commencement of the event. The company’s decision is final.

5. Alterations to Programme, Cancellation or Postponement of Event

5.1 The Company reserves the right to make alterations to the Event programme,
venue and timings. Should the company be unable to deliver any physical Event as
a result of government restrictions, advice or social distancing we reserve the
right to postpone the event or run the scheduled event via a virtual
environment.

5.2 In the unlikely event that the Company cancels an Event and does not
reschedule, the Company will refund any pre-paid booking fees. Liability will be
limited to the amount of the booking fee paid. The Company shall not be liable
for reimbursing the cost of travel or accommodation arrangements made by
individual delegates.

5.3 Please note that we cannot offer refunds where events are cancelled as a
result of events outside of our control. Alternate dates will be provided. The
Company shall not be liable for reimbursing the cost of travel or accommodation
arrangements made by individual delegates.

5.4 If by postponement and re-arrangement an Event can take place, the booking
between the client and the company shall remain in force and will be subject to
the existing Delegate Cancellations, Transfers, Substitutions and non-attendance
terms set out under Section One, Clause 4.

5.5 If, for whatever reason, it is found necessary to postpone or change the
date of the Event, the Company shall not be liable for any expenditure, damage
or loss incurred by the client.

5.6 Speakers views expressed at an event are their own. The Company cannot
accept liability for advice given, or views expressed, by any speaker at the
Event or in any material provided to delegates and clients.

6. Special requirements

6.1 Delegates should advise of any special requirements at the time of Booking
including; dietary, access and visual and audio support.

7. Photography, filming and social media

7.1 For promotional purposes, there may be a professional photographer,
videographer or live social media streaming taking place during the Event.
Clients and delegates who do not wish to be filmed or recorded and published on
social media should advise the company in advance and in writing.

8. Data Protection and Personal data

8.1 IGPP Limited is the Data Controller and Data Processor of any personal data
you supply. The personal data you supply will be used to process your booking.

8.2 By submitting registration details, delegates agree to allow the Company,
sponsors, speakers and partners associated with the course or event to contact
them regarding their booking.

8.3 We may use personal details, provided by registered delegates, in the
production of Event materials and literature including joining instructions and
delegate attendee lists.

8.4 Delegate attendee lists may be provided to Event speakers, supporters, and
sponsors for the purpose of event administration, safety, networking and follow
up activity deemed necessary for the successful delivery of the full Event
experience.

8.5 You will receive delegate and customer communications (by e-mail, telephone,
SMS, post) in connection with your booking, from time to time we will let you
know about additional offers and promotions related to your booking that we
think may be of legitimate interest.

8.6 We do not pass data to any third party without consent. However, please note
that by registering for an event you consent to us processing your data to
enable us to deliver the service you have purchased. This may involve passing
your details on to our partners including trainers, speakers, facilitators,
partner educational providers, debt recovery agents and partners that support us
with the delivery of our services.

8.7 You have the right to object to your data being used for specific purposes.
If you have a specific objection, please email us at info@igpp.org.uk with the
subject line ‘Data protection’.

8.8 Our full Data Protection and Privacy Policy can be downloaded from our web
site www.igpp.org.uk

9. Insurance

9.1 It is the responsibility of the delegate to arrange appropriate insurance
cover in connection with their attendance at the conference. The Company cannot
be held liable for any loss, liability or damage to personal property.

10. Force Majeure
10.1 The Company is relieved of all its obligations if any act is outside the
company’s control and impacts the company’s ability to deliver the Event
including acts of god, danger of war, fire or severe disturbances affecting the
organisation, venue or its suppliers.

11. Admission and right of entry

11.1 The Company reserves the right to refuse admission and to remove persons
from the Event for any reason where necessary. The Company may also have to
conduct security searches and/or checks to ensure the safety of persons at the
Event.

12. Technical access for virtual events

12.1 The Company will provide the Client with joining instructions before the
Event which has information regarding the technical requirements to access the
platform. It is the Clients responsibility to check their system is compatible
with the site, including checking for firewalls and using the most compatible
platforms.

12.2 The Company will endeavour to help and assist with technical issues where
possible. However the Client is advised to test the connection in advance of the
event by clicking on the link in the Joining Instructions.

12.3 The Company is not responsible for technical difficulties accessing the
event relating to the subscriber or delegates system, chosen platform,
equipment, internet connection bandwidth or restricted access.

13. Revisions

The Company reserves the right to revise these Conditions at any point.





SPEAKER TERMS AND CONDITIONS OF CONTRACT

In these conditions of contract, the following definitions apply: 

“Company” refers to IGPP Limited.

“Client” the organisation or individual entering in to contract with the company
via the acceptance of these terms and conditions.

“Event” a course, conference or summit delivered or organised by the company.

“Contract” the legal contract between the Company and the Client for the
purchase and supply of a service in accordance with the terms within the
conditions of contract. 

“Booking” the confirmation by a client of their purchase request and acceptance
of our conditions of contract. 

“Speaker” refers to the individual invited to teach, facilitate, chair, deliver
a presentation or participate on a discussion panel.

1. Personal details 

1.1 The company may use the speaker’s name, company, work related background and
presentation materials for promotional purposes in relation to the event.

2. Materials 

2.1 Presentations and papers including all associated artwork and illustrations
will not be returned unless specifically requested by the speaker. All
documentation and papers must be objective and completely free of advertising
and commercialism.

2.2 The company may audio, video, photograph, or live stream speaker
presentations and speaking sessions. These recordings may be reproduced and sold
as part of the overall event materials and additional commercial activity. This
allows delegates to purchase audio/video copies of presentations that they may
have been unable to attend.

2.3 The company may reproduce copies of the speaker’s presentation (eg.
PowerPoint slides or supporting handouts) on paper and/or electronically and
these may be sold as part of the overall hand-out materials during and after the
event. Any acknowledgement regarding Copyright or support should be included at
the end of the abstract/presentation, as these will be distributed to the event
to delegates.




3. Intellectual Property 

3.1 Speakers own all Intellectual Property in the Content and materials provided
in or used to support your presentation and nothing in these terms transfers any
Intellectual Property to the company. In order for the company to obtain the
full benefit of your Presentation, Speakers grant the company an indefinite
licence for use of the material delivered at the agreed event. 

3.2 Speakers are responsible for obtaining all necessary consents, permissions
and/or licences for the making available and distribution of Content under these
terms.  

3.3 Speakers will indemnify and keep us indemnified at all times against any and
all actions, claims, proceedings, costs and damages, and all legal costs and
other expenses reasonably incurred by us, or for which we may become liable,
with respect to any Intellectual Property Rights infringement claim relating to
or arising out of the Content, materials or Presentation provided.

4. Speaker Cancellations and Substitutions

4.1 If, for whatever reason, it is found necessary for the Speaker to cancel to
or provide a substitution, notice must be given 30 days prior to the
commencement of the event and permission sought for any substitution. 

4.2 Should the any cancellation or substitution result in a commercial loss for
the Company, the Client would be liable for any expenditure, damage or loss
incurred by the Company. 

5. Alterations to Programme, Cancellation or Postponement of Event 

5.1 The Company holds the right to cancel or postpone any event with up to 7
days’ notice prior to the commencement of an event if: 

5.1.1 It is the company’s view that there are insufficient numbers of Delegates
sign up to attend the Event.

5.1.2 It is the company’s view that the Event is no longer practicable or
financially viable for whatever reason.

5.2 If, for whatever reason, it is found necessary to cancel, postpone or change
the date of the event, the company shall not be liable for any agreed fee,
expenditure, damage or loss incurred by the speaker. 

5.3 Speakers who do not wish to give permission for the above terms and
conditions, please inform the company before agreeing to speak detailing your
objections and reasons.  

6. Revisions 

6.1 The Company reserves the right to revise these Conditions at any point.





SPONSOR AND CORPORATE PARTNER TERMS AND CONDITIONS OF CONTRACT 

In these conditions of contract, the following definitions apply:

“Company” refers to IGPP Limited.

“Client” the organisation or individual entering in to contract with the company
via the acceptance of these terms and conditions.

“Event” a course, conference or summit delivered or organised by the company.

“Contract” the legal contract between the Company and the Client for the
purchase and supply of a service in accordance with the terms within the
conditions of contract.

“Booking” the confirmation by a client of their purchase request and acceptance
of our conditions of contract.

“Order” the confirmation by the Company of acceptance of the clients booking and
the entering into contract.

“Speaker” refers to the individual invited to teach, facilitate, chair, deliver
a presentation or participate on a discussion panel.

“Client speaker” Refers to a Speaker provided by the Client to facilitate or
deliver a presentation, seminar, panel discussion or any other content at the
Company’s event.

“Deliverables” the training, marketing, event or seminar services provided by
the Company for the Client.

“Services” the services, including the Deliverables, supplied by the company to
the Client as set out in the Specification, but subject to these terms.

“Specification” the description or specification of the Services provided in
writing by the company to the Client, or available for booking as a training,
event or conference on Company’s website or elsewhere in any media, in all cases
where such description is an offer of Services made for acceptance.

1. Basis of contract

1.1 The Order constitutes an offer by the Client to purchase Services in
accordance with these Conditions.

1.2 The Order shall only be deemed to be accepted when the company issues
written confirmation of the Order at which point and on which date the Contract
shall come into existence (Commencement Date).

1.3 Special dietary and personal access requirements must be notified to the
company in writing at the time of making a booking.

1.4 The Company reserves the right to change the agenda or date of an event
without notice.

1.5 The Contract constitutes the entire agreement between the parties. The
Client acknowledges that it has not relied on any statement, promise or
representation made or given by or on behalf of the Company which is not set out
in the Contract.

1.6 Any samples, drawings, descriptive matter or advertising issued by the
Company, and any descriptions or illustrations contained in the Company’s and
the company’s partners websites catalogues or brochures, are issued or published
for the sole purpose of giving an approximate idea of the Services described in
them. They shall not form part of the Contract or have any contractual force.

1.7 These Conditions apply to the Contract to the exclusion of any other terms
that the Client seeks to impose or incorporate, or which are implied by trade,
custom, practice or course of dealing.

1.8 Any quotation given by the Company shall not constitute an offer and is only
valid for a period of 14 Business Days from its date of issue.

2. Supply of Services

2.1 The Company shall supply the Services to the Client in accordance with the
Specification in all material respects but subject to changes under these terms.

2.2 The Company shall use all reasonable endeavours to meet any performance
dates specified for delivery, but any such dates shall be estimates only and
time shall not be of the essence for performance of the Services.

2.3 The Company shall have the right to make any changes to the Services and
shall notify the Client in any such event if the changes are material.

2.4 The Company warrants to the Client that the Services will be provided using
reasonable care and skill.

3. Client’s obligations

3.1 The Client shall:

3.1.1 ensure that the terms of the Order and any information it provides in the
Specification are complete and accurate;

3.1.2 co-operate with the company in all matters relating to the Services; and

3.1.3 provide the company with such information and materials as the company may
reasonably require in order to supply the Services and ensure that such
information is accurate in all material respects.

3.2 If the Company’s performance of any of its obligations under the Contract is
prevented or delayed by any act or omission by the Client or failure by the
Client to perform any relevant obligation (Client Default):

3.2.1 The company shall without limiting its other rights or remedies have the
right to suspend performance of the Services until the Client remedies the
Client Default, and to rely on the Client Default to relieve it from the
performance of any of its obligations to the extent the Client Default prevents
or delays the company’s performance of any of its obligations;

3.2.2 The Company shall not be liable for any costs or losses sustained or
incurred by the Client arising directly or indirectly from the company’s failure
or delay to perform any of its obligations as set out in clause 2; and

3.2.3 The Client shall reimburse the company on written demand for any costs or
losses sustained or incurred by the company arising directly or indirectly from
the Client Default.

4. Exhibition 

4.1 Exhibition floor plan

4.1.1 the Company reserves the right to alter the layout of the exhibition at
any time and in any respect. The Company will endeavour to contact affected
Clients as required.

4.1.2 the Company will allocate display space to Clients; requests for location
will be taken into account where possible but cannot be guaranteed.

4.1.3 exhibition displays and furniture must stay within the allocated floor
space at all times.

4.1.4 A client must ensure that their stand is adequately staffed both for
virtual and physical Events.

4.2 Health & Safety, security, and insurance

4.2.1 It is the responsibility of the Client to ensure that their staff and any
supplier/contractor working on his behalf are familiar with and abide by all
current UK and European Health and Safety regulations. The Client is responsible
for the health and safety of their stand and personnel during installation, use
and dismantling.

4.2.2 To create and always maintain a safe environment, the Client and
contractors must abide by reasonable instructions from the Company and/or the
venue.

4.2.3 All deliveries of exhibition stand, equipment, and material to the venue
and to the clients purchased exhibition space must be handled by the Client and/
or their delivery personnel.

4.2.4 The Client is responsible for the security and insurance of their own
display and its contents

4.2.5 Clients must hold their own public liability insurance and, if applicable,
employer’s liability insurance. Certificates should be available for inspection
if required.

4.2.6 Under no circumstance may exhibition equipment and material be delivered
prior to the exhibition set up time, without the express permission of the
Company.

4.2.7 All exhibition materials must be removed immediately following the event.
Failure to comply may result in fees being levied. 

4.3 Stand breakdown

4.3.1 Breakdown of display, or removal of display items, may not commence before
the official closing time of the exhibition.

4.3.2 Any Client failing to remove their stand and all other items from the
venue by the prescribed times will be held liable to pay any penalties that may
be imposed by the venue on the Company.

4.4 Stand fixtures and fittings

4.4.1 All materials must comply with all current fire safety requirements.

4.4.2 It is the responsibility of the Client to ensure all electrical equipment
is safe and PAT tested.

4.5 Photography and event recordings 

4.5.1 The Company may arrange for photographs, video footage and recordings to
be taken at Events and used for promotional purposes.  This may include printed
documents or media, editorial coverage, advertising press and use on the
internet.

4.5.2 Clients who do not wish for their image to be used in this manner must
notify us prior to the event.

4.6 Damage

4.6.1 Any damage caused to the venue by the Client must be made good at their
own expense.

4.7 Virtual exhibitions 

4.7.1 The Client must provide 14 days prior to the Event commencement date,
marketing and exhibition materials. These must be supplied in the specified
format and quality. 

4.7.2 It is the Client’s responsibility to ensure their virtual exhibition stand
has the required marketing content in advance of the Event. 

4.7.3 The Client must ensure that their virtual exhibition stand is always
staffed and engage in the relevant chat and delegate networking functions. 

4.7.4 The Company will provide the client with appropriate functionality and
usage instructions for the virtual platform in advance of the Event

5. Client Speakers, facilitators at sponsored presentations 

5.1 Personal details 

5.1.1 The Company may use the Client speaker/’s name, company, work related
background and presentation materials for promotional purposes in relation to
the event. 

5.2 Materials 

5.2.1 Presentations and papers including all associated artwork and
illustrations will not be returned unless specifically requested by the Client
or their Speaker. All documentation and papers must be objective and completely
free of advertising and commercialism other than what has been pre-agreed in the
specification.

5.2.2 The Company may audio, video, photograph or live stream Client speaker
presentations and speaking sessions. These recordings may be reproduced and sold
as part of the overall Event materials and additional commercial activity. This
allows delegates to purchase audio/video copies of presentations that they may
have been unable to attend.

5.2.3 The Company may reproduce copies of the Client Speaker/s’s presentation/s
(e.g. PowerPoint slides or supporting handouts) on paper and/or electronically
and these may be sold as part of the overall hand-out materials during and after
the event. Any acknowledgement regarding Copyright or support should be included
at the end of the abstract/presentation, as these will be distributed to the
event to delegates.

5.3 Intellectual Property 

5.3.1 the Client Speaker/s owns all Intellectual Property in the Content and
materials provided in or used to support your presentation and nothing in these
terms transfers any Intellectual Property to the company. In order for the
Company to obtain the full benefit of your Presentation, the Client and their
Speakers grant the company an indefinite licence for use of the material
delivered at the agreed event. 

5.3.2 Client Speakers are responsible for obtaining all necessary consents,
permissions and/or licences for the making available and distribution of Content
under these terms.  

5.3.3 Client Speakers will indemnify and keep us indemnified at all times
against any and all actions, claims, proceedings, costs and damages, and all
legal costs and other expenses reasonably incurred by us, or for which we may
become liable, with respect to any Intellectual Property Rights infringement
claim relating to or arising out of the Content, materials or Presentation
provided.

5.4 Speaker Cancellations and Substitutions

5.4.1 If, for whatever reason, it is found necessary for the Client or the
Client Speaker to cancel to or provide a substitution, notice must be given 30
days prior to the commencement of the event and permission sought for an
proposed alternative Client speaker. 

5.4.2 Should the any cancellation or substitution result in a commercial loss
for the Company, the Client would be liable for any expenditure, damage or loss
incurred by the Company as a result of and the speaker provided. 

5.5 Alterations to Programme, Cancellation or Postponement of Event

5.5.1 The Company holds the right to cancel or postpone any event with up to 7
days’ notice prior to the commencement of an event if: 

I. It is the company’s view that there are insufficient numbers of Delegates
signed up to attend the Event 

II. It is the company’s view that the Event is no longer practicable or
financially viable for whatever reason.

5.5.2 If, for whatever reason, it is found necessary to cancel, postpone or
change the date of the event, the company shall not be liable for any,
expenditure, damage or loss incurred by the client and the speaker provided. 

5.6 Speakers who do not wish to give permission for the above terms and
conditions, please inform the company before agreeing to speak detailing your
objections and reasons.  

6.    Charges and payment

6.1 The Charges for the Services shall be as agreed in the Specification and at
time of booking.

6.2 The Company shall be entitled to charge the Client additionally for any
expenses reasonably incurred by the individuals whom the company engages in
connection with the Services including, but not limited to, travelling expenses,
hotel costs, subsistence and any associated expenses, and for the cost of
services provided by third parties and required by the company for the
performance of the Services, including a share of the cost of any the company’s
sourced venue, and for the cost of any materials.

6.3 The Company shall invoice the Client in advance of providing the Services.

6.4 The Client shall pay each invoice submitted by the company in advance of the
provision of the Services and no later than:

6.4.1 7 days of the date of the invoice and in any event, 30 days before the
event date; 

6.4.2 in full and in cleared funds to a bank account nominated in writing by the
company, 

6.4.3  time for payment shall be of the essence of the Contract.

6.5 Where any taxable supply for VAT purposes is made under the Contract by the
Company to the Client, the Client shall, on receipt of a valid VAT invoice from
the Company, pay to Company such additional amounts in respect of VAT as are
chargeable on the supply of the Services at the same time as payment is due for
the supply of the Services.

6.6. Without limiting any other right or remedy of the Company, if the Client
fails to make any payment due to the Company under the Contract by the due date
for payment (Due Date), the Company shall have the right to charge interest on
the overdue amount at the rate of four per cent per annum above the then current
Barclays Bank Plc base rate accruing on a daily basis from the Due Date until
the date of actual payment of the overdue amount, whether before or after
judgment, and compounding quarterly.

6.7 The Client shall pay all amounts due under the Contract in full without any
deduction or withholding except as required by law and the Client shall not be
entitled to assert any credit, set-off or counterclaim against the company in
order to justify withholding payment of any such amount in whole or in part. The
Company, without limiting its other rights or remedies, set off any amount owing
to it by the Client against any amount payable by the Company to the Client.

6.8 If an account is outstanding, we will refer the matter to our debt
collection agents, Daniels Silverman Limited, which will incur additional costs.
The additional costs incurred to collect the debt will be added to the debt,
plus VAT at the prevailing rate. You agree that you will be legally liable to
pay the outstanding account plus additional costs, and that payment of the same
can be enforced against you in court. If applicable, you also agree to pay
compensation and interest at the relevant reference rate, as provided for under
the Late Payment of Commercial Debts (Interest) Act 1998.

7. Cancellations 

7.1 The Client shall have the right to cancel the Order within 14 days of
booking 

7.2 If the Client is unable to attend an event and needs to cancel an Order, the
Client must let the Company know in writing by email. 

7.3 Bookings cancelled after the 14 day cancellation period will be chargeable
at fee paid at time of booking.

7.4 If the Client cancels with an outstanding balance due, the Client remains
responsible for the entire balance due, plus reasonable legal fees to collect.

7.5 Upon receipt of the Clients cancellation notice, the Company shall have the
absolute discretion to resell the services set out in the specification being
forfeited.

8. Intellectual property rights

8.1 All Intellectual Property Rights in or arising out of or in connection with
the Services shall be owned by the Company.

8.2 The Client acknowledges that, in respect of any third party Intellectual
Property Rights, the Client’s use of any such Intellectual Property Rights is
conditional on the Company obtaining a written licence from the relevant
licensor on such terms as will entitle the Company to license such rights to the
Client.

8.3 All the Company’s materials are the exclusive property of the Company.

9. Confidentiality

9.1 The Client shall keep in strict confidence all technical or commercial
know-how, specifications, inventions, processes or initiatives which are of a
confidential nature and have been disclosed to the Client by the Company, its
employees, agents or subcontractors, and any other confidential information
concerning the Company’s business or its products or its services which the
Client may obtain. The Client shall restrict disclosure of such confidential
information to such of its employees, agents or subcontractors as need to know
it for discharging the Client’s obligations under the Contract, and shall ensure
that such employees, agents or subcontractors are subject to obligations of
confidentiality corresponding to those which bind the Client. This clause 9
shall survive termination of the Contract.

10. Limitation of liability

10.1 Nothing in these Conditions shall limit or exclude the Company’s liability
for:

10.1.1 death or personal injury caused by its negligence, or the negligence of
its employees, agents or subcontractors;

10.1.2 fraud or fraudulent misrepresentation; or

10.1.3 breach of the terms implied by section 2 of the Supply of Goods and
Services Act 1982 (title and quiet possession).

10.2 Subject to clause 10.1:

10.2.1 The Company shall not be liable to the Client, whether in contract, tort
(including negligence), breach of statutory duty, or otherwise, for any loss of
profit, or any indirect or consequential loss arising under or in connection
with the Contract; and

10.2.2 The Company’s total liability to the Client in respect of all other
losses arising under or in connection with the Contract, whether in contract,
tort (including negligence), breach of statutory duty, or otherwise, shall not
exceed the amount paid by the Client for the Services under the Contract.

10.3 Except as set out in these Conditions, all warranties, conditions and other
terms implied by statute or common law are, to the fullest extent permitted by
law, excluded from the Contract.

10.4 This clause 10 shall survive termination of the Contract.

11. Termination

11.1 Without prejudice to any rights that have accrued under this agreement or
any of its rights or remedies, the Company may terminate this agreement without
liability to the Client immediately (or following such notice period as it sees
fit) by giving written notice to the Client party if:

11.1.1 the Client fails to pay any amount due under this agreement on the due
date for payment and remains in default not less than seven days after being
notified in writing to make such payment; or

11.1.2 the Client commits a material breach of any material term of this
agreement; or

11.1.3 the Client repeatedly breaches any of the terms of this agreement in such
a manner as to reasonably justify the opinion that its conduct is inconsistent
with it having the intention or ability to give effect to the terms of this
agreement; or

11.1.4 the Client suspends, or threatens to suspend, payment of its debts or

11.1.5 the Client commences negotiations with all or any class of its creditors
with a view to rescheduling any of its debts, or

11.1.6 a petition is filed, a notice is given, a resolution is passed, or an
order is made, for or on connection with the winding up of the Client; or

11.1.7 an application is made to court, or an order is made, for the appointment
of an administrator; or

11.1.8 a floating charge holder over the assets of the Client has become
entitled to appoint or has appointed an administrative receiver; or

11.1.9 a person becomes entitled to appoint a receiver over the assets of the
Client or a receiver is appointed over the assets of the Client; or

11.1.10 the Client, being an individual, is the subject of a bankruptcy petition
or order; or

11.1.11 as a result of any act or omission by the Client the party reasonably
considers that the image or reputation of the party has been, or is likely to
be, (if such breach were repeated), materially adversely affected.

11.2 Without limiting its other rights or remedies, the Company shall have the
right to suspend provision of the Services under the Contract or any other
contract between the Client and the Company if the Client becomes subject to any
of the events listed in clause 11.1 or the Company reasonably believes that the
Client is about to become subject to any of them, or if the Client fails to pay
any amount due under this Contract on the due date for payment.

12. Consequences of termination

12.1 On termination of the Contract for any reason:

12.1.1 the Client shall immediately pay to the Company all of the Company’s
outstanding unpaid invoices and interest and, in respect of Services supplied
but for which no invoice has been submitted, the Company shall submit an
invoice, which shall be payable by the Client immediately on receipt;

12.1.2 the Client shall return all of the Company’s Materials and any
Deliverables which have not been fully paid for, including copies on any media.
If the Client fails to do so, then the Company may enter the Client’s premises
and take possession of them. Until they have been returned, the Client shall be
solely responsible for their safe keeping and will not use them for any purpose
not connected with this Contract;

12.1.3 the accrued rights, remedies, obligations and liabilities of the parties
as at expiry or termination shall not be affected, including the right to claim
damages in respect of any breach of the Contract which existed at or before the
date of termination or expiry; and

12.1.4 clauses which expressly or by implication have effect after termination
shall continue in full force and effect.

13. Force majeure

13.1 For the purposes of this Contract, Force Majeure Event means an event
beyond the reasonable control of the Company including but not limited to
strikes, lock-outs or other industrial disputes (whether involving the workforce
of the Company or any other party), failure of a utility service or transport
network, act of God, war, riot, civil commotion, malicious damage, compliance
with any law or governmental order, rule, regulation or direction, accident,
breakdown of plant or machinery, fire, flood, storm or default of suppliers or
subcontractors.

13.2 The Company shall not be liable to the Client as a result of any delay or
failure to perform its obligations under this Contract as a result of a Force
Majeure Event.

13.3 If the Force Majeure Event prevents the Company from providing any of the
Services, the Company shall, without limiting its other rights or remedies, have
the right to terminate this Contract immediately by giving written notice to the
Client.

14. Assignment and subcontracting

14.1 The Company may at any time assign, transfer, charge, subcontract or deal
in any other manner with all or any of its rights under the Contract and may
subcontract or delegate in any manner any or all of its obligations under the
Contract to any third party or agent.

15. Severance

15.1 If a court or any other competent authority finds that any provision of the
Contract (or part of any provision) is invalid, illegal or unenforceable, that
provision or part-provision shall, to the extent required, be deemed deleted,
and the validity and enforceability of the other provisions of the Contract
shall not be affected.

15.2 If any invalid, unenforceable or illegal provision of the Contract would be
valid, enforceable and legal if some part of it were deleted, the provision
shall apply with the minimum modification necessary to make it legal, valid and
enforceable.

15.3 No partnership. Nothing in the Contract is intended to, or shall be deemed
to, constitute a partnership or joint venture of any kind between any of the
parties, nor constitute any party the agent of another party for any purpose. No
party shall have authority to act as agent for, or to bind, the other party in
any way.

16. Revisions 

16.1 The Company reserves the right to revise these Conditions at any point.

17. Face to Face Events

17.1 The Company reserves the right to charge a fee of £99 per person if a free
place to a face to face event is accepted and the delegate(s) does not attend
the event.

CONTACT US

Email Us
info@igpp.org.uk
Telephone
0204 530 9708

Registered Address


Royal Docks School of Business and Law,
University Square Stratford, 1 Salway Road,
Stratford, London, United Kingdom, E15 1NF

Registered in England and Wales
Company number 12867820
VAT number 368625069

2022 copyright Institute of Government and Public Policy

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