www.goindigo.in
Open in
urlscan Pro
2600:1413:1::48f7:7fdb
Public Scan
Submitted URL: http://t.marketing.goindigo.in/r/?id=h2b0867e4,5fc689c1,5e974ae2&e=Y2lkPVBETTI5MjUxMCZiaWQ9NzIxOTcxMTcy&s=xlANst6NDqgsxZsgmros9...
Effective URL: https://www.goindigo.in/contact-us.html?linkNav=contact-us_footer&cid=PDM292510&bid=721971172
Submission: On March 08 via api from CH — Scanned from SG
Effective URL: https://www.goindigo.in/contact-us.html?linkNav=contact-us_footer&cid=PDM292510&bid=721971172
Submission: On March 08 via api from CH — Scanned from SG
Form analysis 14 forms found in the DOM
<form id="globalNavSearchForm" class="indigo-search-form" onsubmit="event.preventDefault();">
<i class="icon-search-new"></i>
<div class="inputClearBtnInit">
<i class="icon-close"></i>
<input type="text" id="igHpSearch" aria-label="search" placeholder="Search FAQs" class="globalSearch global-search-auto travel-info-search site-srch-text ui-autocomplete-input" autocomplete="off">
</div>
<div id="hpAutoComplete-ui" class="autocomplete-results autocomplete-main faq-recent-search hidden">
<ul id="ui-id-1" tabindex="0" class="ui-menu ui-widget ui-widget-content ui-autocomplete ui-front" style="display: none;"></ul>
</div>
</form>POST
<form id="slt-acm-redirection-form" method="post" target="_blank">
<input type="hidden" name="Token" value="">
<input type="hidden" name="IGACode" value="">
<input type="submit">
</form><form class="ig-form-validation" novalidate="">
<div class="ig-input-group askus-topic askus-questions">
<label class="field-label">Select Topic</label>
<span class="common-select">
<div class="dropdown bootstrap-select form-control categorydropdown"><select name="" id="askus" class="form-control selectpicker categorydropdown" data-live-search="true" tabindex="-98">
<option value="" selected="" disabled="">Select Topic</option>
<option value="https://www.goindigo.in/travel-information/en/infants.html">Infants</option>
<option value="https://www.goindigo.in/travel-information/en/travel-certificate.html">Travel Certificate</option>
<option value="https://www.goindigo.in/travel-information/en/reservations.html">Reservations</option>
<option value="https://www.goindigo.in/travel-information/en/aircraft-and-routes.html">Aircraft and Routes </option>
<option value="https://www.goindigo.in/travel-information/en/dubai-airport-change.html">Dubai Airport Change</option>
<option value="https://www.goindigo.in/travel-information/en/iata-travel-pass.html">IATA Travel Pass</option>
<option value="https://www.goindigo.in/travel-information/en/lost-mishandled-baggage.html">Lost/Mishandled Baggage</option>
<option value="https://www.goindigo.in/travel-information/en/payment-alerts.html">Payment Alerts</option>
<option value="https://www.goindigo.in/travel-information/en/6e-fares.html">6E Fares</option>
<option value="https://www.goindigo.in/travel-information/en/flight-delays-cancellations.html">Flight Delays / Cancellations</option>
<option value="https://www.goindigo.in/travel-information/en/travel-documents.html">Travel Documents</option>
<option value="https://www.goindigo.in/travel-information/en/expectant-mother.html">Expectant Mother</option>
<option value="https://www.goindigo.in/travel-information/en/pre-paid-baggage.html">Pre-paid Baggage </option>
<option value="https://www.goindigo.in/travel-information/en/non-standard-baggage.html">Non-standard Baggage</option>
<option value="https://www.goindigo.in/travel-information/en/fare-rules.html">Fare Rules</option>
<option value="https://www.goindigo.in/travel-information/en/credit-shell.html">Credit Shell</option>
<option value="https://www.goindigo.in/travel-information/en/passengers-with-medical-conditions.html">Passengers with Medical Conditions </option>
<option value="https://www.goindigo.in/travel-information/en/fees-and-charges.html">Fees and Charges</option>
<option value="https://www.goindigo.in/travel-information/en/payments.html">Payments</option>
<option value="https://www.goindigo.in/travel-information/en/add-on-services.html">Add On Services</option>
<option value="https://www.goindigo.in/travel-information/en/on-board-facilities.html">On-Board Facilities</option>
<option value="https://www.goindigo.in/travel-information/en/refunds.html">Refunds </option>
<option value="https://www.goindigo.in/travel-information/en/airport-check-in-requirements.html">Airport Check-in Requirements</option>
<option value="https://www.goindigo.in/travel-information/en/unaccompanied-minor.html">Unaccompanied Minor</option>
<option value="https://www.goindigo.in/travel-information/en/baggage-allowance.html">Baggage Allowance</option>
<option value="https://www.goindigo.in/travel-information/en/contact-us.html">Contact Us</option>
<option value="https://www.goindigo.in/travel-information/en/check-in-options.html">Check In Options</option>
<option value="https://www.goindigo.in/travel-information/en/ticket-modifications.html">Ticket Modifications </option>
<option value="https://www.goindigo.in/travel-information/en/codeshare.html">Codeshare Flight FAQs</option>
<option value="https://www.goindigo.in/travel-information/en/6e-rewards.html">6E Rewards</option>
<option value="https://www.goindigo.in/travel-information/en/terminal-information.html">Terminal Information</option>
<option value="https://www.goindigo.in/travel-information/en/passengers-with-special-needs.html">Passengers with Special Needs</option>
</select><button type="button" class="btn dropdown-toggle bs-placeholder btn-light" data-toggle="dropdown" role="button" data-id="askus" title="Select Topic">
<div class="filter-option">
<div class="filter-option-inner">
<div class="filter-option-inner-inner">Select Topic</div>
</div>
</div>
</button>
<div class="dropdown-menu " role="combobox">
<div class="bs-searchbox"><input type="text" class="form-control" autocomplete="off" role="textbox" aria-label="Search"></div>
<div class="inner show" role="listbox" aria-expanded="false" tabindex="-1">
<ul class="dropdown-menu inner show"></ul>
</div>
</div>
</div>
</span>
</div>
<a href="" target="_blank" class="get-answers btn btn-primary">
Get Answers
</a>
</form><form class="ig-form-validation" novalidate="">
<div class="ig-input-group countryDropDown">
<label class="field-label">Select Country</label>
<span class="common-select">
<select id="country-select" class="select-picker" require="">
<option data-country="1017581365" selected="selected" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Austria</option>
<option data-country="-1357076128" value="/content/dam/goindigo/contact-us/reservation-centers/Australia.png">Australia</option>
<option data-country="1322267389" value="/content/dam/goindigo/contact-us/reservation-centers/baharain.svg">Bahrain</option>
<option data-country="-770596381" value="/content/dam/goindigo/contact-us/reservation-centers/bangladesh flag.png">Bangladesh</option>
<option data-country="1440158435" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Belgium</option>
<option data-country="2011108078" value="/content/dam/goindigo/contact-us/reservation-centers/Canada.png">Canada</option>
<option data-country="65078583" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">China</option>
<option data-country="-1386936105" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Czech Republic </option>
<option data-country="2112320571" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">France</option>
<option data-country="1588421523" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Germany</option>
<option data-country="712573245" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Hong Kong</option>
<option data-country="-1364848382" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Hungary</option>
<option data-country="-2095341728" value="/content/dam/goindigo/contact-us/reservation-centers/israel.jpg">Israel</option>
<option data-country="70969475" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Italy</option>
<option data-country="2141060237" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Greece</option>
<option data-country="71341030" value="/content/dam/goindigo/contact-us/reservation-centers/Japan.png">Japan</option>
<option data-country="-2036087297" value="/content/dam/goindigo/contact-us/reservation-centers/Kuwait.svg">Kuwait</option>
<option data-country="133498567" value="/content/dam/indigov2/6e-website/contact-us/reservation-centers/Maldives.png">Maldives</option>
<option data-country="131201883" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Malaysia</option>
<option data-country="-1119566907" value="/content/dam/goindigo/contact-us/reservation-centers/Oman.png">Myanmar</option>
<option data-country="75154276" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Nepal</option>
<option data-country="-928898448" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Netherlands</option>
<option data-country="-244247871" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">New Zealand</option>
<option data-country="2461355" value="/content/dam/goindigo/contact-us/reservation-centers/Oman.png">Oman</option>
<option data-country="77809525" value="/content/dam/goindigo/contact-us/reservation-centers/qatar.gif">Qatar</option>
<option data-country="655246558" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Saudi Arabia</option>
<option data-country="1104942777" value="/content/dam/goindigo/contact-us/reservation-centers/Sri Lanka.png">Sri Lanka</option>
<option data-country="499614468" value="/content/dam/goindigo/contact-us/reservation-centers/Singapore.png">Singapore</option>
<option data-country="1068802974" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Spain and Portugal</option>
<option data-country="2039612716" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Sweden & Denmark</option>
<option data-country="-304944082" value="/content/dam/goindigo/contact-us/reservation-centers/London-kingdom.gif">UNITED KINGDOM</option>
<option data-country="-638300805" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">United Arab Emirates (UAE)</option>
<option data-country="84323" value="/content/dam/goindigo/contact-us/reservation-centers/Chicago-US.svg">USA</option>
<option data-country="-1636327591" value="/content/dam/goindigo/contact-us/reservation-centers/Thailand.png">Thailand </option>
<option data-country="-1778564402" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Turkey</option>
<option data-country="2118806296" value="/content/dam/goindigo/contact-us/reservation-centers/UAE.png">Vietnam</option>
<option data-country="-1898810230" value="/content/dam/goindigo/contact-us/reservation-centers/Poland.png">Poland</option>
</select>
</span>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="or-depart" required="" placeholder="Departure Date" class="form-control mob-or-depart or-depart igInitCalendar" readonly="readonly">
</div>
</div>
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Add return trip </label>
<input type="text" autocomplete="off" name="or-return" required="" placeholder="Add return trip " class="form-control mob-or-return or-return igInitCalendar">
</div>
</div>
<div class="mobileContainer clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mc-mob-depart-1" data-index="1" required="" placeholder="Departure Date" class="form-control mc-mob-depart mc-mob-depart-1" readonly="readonly">
</div>
</div>
<div class="mcMobileContainer-1 clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mc-mob-depart-2" data-index="2" required="" placeholder="Departure Date" class="form-control mc-mob-depart mc-mob-depart-2" readonly="readonly">
</div>
</div>
<div class="mcMobileContainer-2 clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mc-mob-depart-3" data-index="3" required="" placeholder="Departure Date" class="form-control mc-mob-depart mc-mob-depart-3" readonly="readonly">
</div>
</div>
<div class="mcMobileContainer-3 clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mc-mob-depart-4" data-index="4" required="" placeholder="Departure Date" class="form-control mc-mob-depart mc-mob-depart-4" readonly="readonly">
</div>
</div>
<div class="mcMobileContainer-4 clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mc-mob-depart-5" data-index="5" required="" placeholder="Departure Date" class="form-control mc-mob-depart mc-mob-depart-5" readonly="readonly">
</div>
</div>
<div class="mcMobileContainer-5 clearfix"></div>
</div>
</form><form name="" class="ig-form-validation-style" novalidate="">
<div class="row justify-content-around">
<div class="col-6">
<div class="ig-input-group">
<label class="field-label">Departure Date</label>
<input type="text" autocomplete="off" name="mItineraryDate" required="" placeholder="Departure Date" class="form-control m-itinerary-depart" readonly="readonly">
</div>
</div>
<div class="m-itinerary-date-container clearfix"></div>
</div>
</form><form class="add-pnr-form" onsubmit="return false">
<div class="modal-body addonmodalboday">
<h4 class="modal-title addonmodaltitle"></h4>
<div class="ig-input-group">
<label class="field-label">Booking Reference / PNR</label>
<input type="text" id="bookingref" autocomplete="off" name="from" required="" placeholder="Booking Reference / PNR" class="form-control close-icon"><i class="icon-close inputCloseIcon close-icon-custom" style="display:none;"></i>
</div>
<div class="ig-input-group">
<label class="field-label">Last Name/Email</label>
<input type="text" id="passengerinfo" autocomplete="off" name="from" required="" placeholder="Last Name/Email" class="form-control close-icon"><i class="icon-close inputCloseIcon close-icon-custom" style="display:none;"></i>
</div>
</div>
<div class="modal-footer">
<button class="btn btn-primary addonmodalbtn pnr-btn-click"></button>
</div>
</form><form data-url="/Member/LoginAEM" class="flight-booking-way member-login-viamob ig-form-validation" id="mem-login-form" novalidate="">
<div class="row clearfix">
<div class="col-sm-3 col-4">
<div class="ig-input-group field-float">
<label class="field-label font-12">Country Code</label>
<input type="text" value="91" autocomplete="off" required="" placeholder="Country Code" class="form-control login-input-custom allow-only-digits close-icon" id="memberCC" name="memberLogin.Countrycode" data-parsley-countrycode=""
data-parsley-validate-if-empty=""><i class="icon-close inputCloseIcon close-icon-custom" style="display:none;"></i>
</div>
</div>
<div class="col-sm-9 col-8">
<div class="ig-input-group">
<label class="field-label font-12">Mobile No.</label>
<input type="tel" name="memberLogin.MemberMobileNo" id="memberId" autocomplete="off" required="" placeholder="Mobile No." class="form-control login-input-custom allow-only-digits close-icon" data-parsley-mobile=""
data-parsley-validate-if-empty="" maxlength="10" data-parsley-length="[10,10]" data-parsley-length-message="Please enter a valid mobile number"><i class="icon-close inputCloseIcon close-icon-custom" style="display:none;"></i>
</div>
</div>
</div>
<div class="row clearfix password-blck">
<div class="col-sm-12 col-12">
<div class="ig-input-group">
<label class="field-label font-12">Password</label>
<input type="password" id="mobilePass" name="memberLogin.Password" required="" placeholder="Password" class="form-control login-input-custom" data-parsley-validate-if-empty="">
<a href="javaScript:void(0);" aria-label="Show Password" class="show-hide-pass show-password">Show</a>
<a href="javaScript:void(0);" aria-label="Hide Password" class="show-hide-pass hide-password">Hide</a>
</div>
</div>
</div>
<div class="row clearfix">
<div class="col-sm-6 col-6">
<label class="custom-checkbox"> Remember Me <input type="checkbox" id="rememberMeId" name="IndigoLoginMember.IsRememberMe">
<em class="checkmark"></em>
</label>
</div>
<div class="col-sm-6 col-6">
<div class="ig-input-group reset-pass">
<a href="/member/reset-password.html" data-target="_self">Forgot Password?</a>
</div>
</div>
</div>
<div class="clearfix">
<div class="ig-login-actions">
<div class="ig-modal-login-btn">
<button type="submit" class="btn btn-primary block bold mem-login-button"><span class="buttonText">Login</span>
<span id="circleG-dark" class="login-process">
<span id="circleG-dark_1" class="circleG-dark"></span>
<span id="circleG-dark_2" class="circleG-dark"></span>
<span id="circleG-dark_3" class="circleG-dark"></span>
</span>
</button>
</div>
<!--<p class="get-member">Get Members Benefit.<a href=""></a></p>-->
<!-- Todo: Need to change -->
<p class="get-member">Get Members Benefit. <a href="/member/registration.html">
Sign Up</a></p>
</div>
</div>
</form><form id="globalNavMobSearchForm" class="indigo-search-form" onsubmit="event.preventDefault();">
<div class="input-group">
<button class="modal-clear gs-mv-clear hidden" id="clear-ms-btn"><i class="icon-close"></i></button>
<input type="text" name="keyword" class="form-control globalSearchMobile ui-autocomplete-input" id="glMobileModalSearch" placeholder="Search FAQs" aria-describedby="basic-addon1" autocomplete="off">
<div id="hpAutoCompleteMobile-ui" class="autocomplete-results autocomplete-main faq-recent-search hidden">
<ul id="ui-id-2" tabindex="0" class="ui-menu ui-widget ui-widget-content ui-autocomplete ui-front" style="display: none;"></ul>
</div>
<div class="mobile-search-tags">
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Baggage" data-red-path="/content/indigo/in/en/travel-information/en/baggage-allowance">Baggage</button>
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Cancellation" data-red-path="/content/indigo/in/en/travel-information/en/flight-delays-cancellations">Cancellation</button>
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Fare Rules" data-red-path="/content/indigo/in/en/travel-information/en/fare-rules">Fare Rules</button>
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Check In" data-red-path="/content/indigo/in/en/travel-information/en/check-in-options">Check In</button>
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Refunds" data-red-path="/content/indigo/in/en/travel-information/en/refunds">Refunds</button>
<button class="faq-tag-btn btn nh-tq-keyword" data-tq-keyword="Flight Status" data-red-path="/content/indigo/in/en/travel-information/en/flight-delays-cancellations">Flight Status</button>
</div>
<i class="icon-search-new gs-mv-search-btn"></i>
</div>
</form>Text Content
Book
Flights
6E Holidays
Charter Services
Group Bookings
Gift Voucher
Check-in
Manage
Edit Booking
Change Flight
Baggage Tag
Plan B
6E Rewards
Info
Flight status
Cargo Services
Conditions of Carriage
Fees & Charges
Destinations
Blogs
Add-ons & Services
Seat/Aircraft information
Baggage
COVID-19 queries
FAQs
Additional Info
Contact Us
Login
Customer Login
Partner Login
Corp Connect Login
Added to cart
View profile View profile
6E Rewards NEW
IndiGo Cash
My Bookings My Account & Settings My Bookings Log out
Menu
* Select Flight
* Fare Difference
* Add-ons
* Seat Selection
* Confirm
* Book
Flights
6E Holidays
Charter Services
Group Bookings
Gift Voucher
* Check-in
* Manage
Edit Booking
Change Flight
Baggage Tag
Plan B
* 6E Rewards
* Info
Flight status
Cargo Services
Conditions of Carriage
Fees & Charges
Destinations
Blogs
Add-ons & Services
Seat/Aircraft information
Baggage
COVID-19 queries
FAQs
Additional Info
Contact Us
* Login
Customer Login
Partner Login
Corp Connect Login
* View profile View profile
6E Rewards NEW
IndiGo Cash
My Bookings My Account & Settings My Bookings Log out
* 0
Added to cart
* Close Menu
* Login/Sign Up
* Close Menu
* Back
* View Profile
* View Profile
* 6E Rewards NEW
* IndiGo Cash
* My Bookings
* My Account & Settings
* My Bookings
* Log out
* FLIGHTS
Home Book a Flight Web Check-in Flight Status View/Edit Booking(s) Update
Contact Details View GST Invoice Check Refund Status Partner Login 6E Rewards
Interest on credit shell
* Services & Offers
6E Rewards 6E Holidays Add-ons & Services
* Close Menu
* Back
* 6E Prime
* 6E Flex
* Fast Forward
* 6E Tiffin (Snacks)
* Excess Baggage
* Lounge
* IndiGo Promise
* Unaccompanied Minor
* IndiGo Early
* 6E Special
Offers Our Destinations CarGo Services Group Booking(s)
* Information on the Go
Explore our Destinations
* Close Menu
* Back
* Indian Destinations
* International Destinations
* Get Inspired
FAQs Special Assistance
* Close Menu
* Back
* Disability Assistance
* Special Assistance
* Track your bag
* Others
Investor Relations Weather advisory Careers Download App My Account &
Settings Contact Us Advertise with us
* Log out
*
* Select Flight
* Fare Difference
* Add-ons
* Seat Selection
* Home
* Contact us
CONTACT US
REGISTERED OFFICE
CIN : L62100DL2004PLC129768
Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New
Delhi – 110001 India.
Fax : +91 11-43513200
To share your feedback/complaints/suggestions or to reach out to our Customer
Relations Team, please click here.
For comments, concerning Civil Aviation Requirement, Section -3, please contact-
Air Transport, Series M, Part IV. You may write to:
Nodal Officer, Isha Gandhi at nodalofficer@goindigo.in or Click here.
Appellate Authority, Amrita Gill at appellateauthority@goindigo.in or Click
here.
CORPORATE OFFICE
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122
002, Haryana, India.
Tel : +91 (0)124 435 2500
Fax : +91 (0)124 406 8536
Click Here to share your feedback/compliments
CUSTOMER SUPPORT
India : 0124-6173838, 0124-4973838
*Calls may be recorded for training and quality purposes and for compliance with
applicable regulatory requirements. Click here to know more about IndiGo privacy
policy
Top 5 FAQs
What is Web Check-in? What if I exceed my free baggage weight allowance? How can
I change/ cancel my reservation? What is Kiosk Check-in? Can I alter my name
incase I am not able to travel and transfer my ticket to another person? See All
FAQs
ASK US
We have the answers to all your queries
Select Topic
Select Topic Infants Travel Certificate Reservations Aircraft and Routes Dubai
Airport Change IATA Travel Pass Lost/Mishandled Baggage Payment Alerts 6E Fares
Flight Delays / Cancellations Travel Documents Expectant Mother Pre-paid Baggage
Non-standard Baggage Fare Rules Credit Shell Passengers with Medical Conditions
Fees and Charges Payments Add On Services On-Board Facilities Refunds Airport
Check-in Requirements Unaccompanied Minor Baggage Allowance Contact Us Check In
Options Ticket Modifications Codeshare Flight FAQs 6E Rewards Terminal
Information Passengers with Special Needs
Select Topic
Get Answers
INTERNATIONAL RESERVATION CENTRES
Select Country Austria Australia Bahrain Bangladesh Belgium Canada China Czech
Republic France Germany Hong Kong Hungary Israel Italy Greece Japan Kuwait
Maldives Malaysia Myanmar Nepal Netherlands New Zealand Oman Qatar Saudi Arabia
Sri Lanka Singapore Spain and Portugal Sweden & Denmark UNITED KINGDOM United
Arab Emirates (UAE) USA Thailand Turkey Vietnam Poland
Aviareps GmbH
Hedwiggasse 4/1-4
1020 Vienna
AUSTRIA
Email: resAT.indigo@aviareps.com
Austria
Airline Rep Services
Suite 18-8, Level 18 Australia Square,
264 George Street,Sydney
NSW 2, Australia
Email : indigo@airlinerepservices.com
Tel: +61 2 8248 0049
Sydney
World Travel Service
Unitag House 152, P.O Box 830
Government Avenue
Manama Centre 315
Manama,Kingdom of Bahrain
Tel : +973 1720 0001
Email Bah.IndiGo@worldtravelservice-bh.com
Manama
Renaissance Aviation Services Ltd.
10th Floor, Autograph Building, 67-68, Kemal Ataturk Avenue
Banani Model Town, Dhaka-1213, Bangladesh.
Tel: +8801730356416
Email: indigo@rasl-bd.com
Dhaka
INTER GSA BELGIUM
Av des Celtes, 7 - Keltenlaan 7 | 1040 Brussels
Tel: 0032 (0)2 771 98 16
Email: info@intergsa.com
Brussels
AirlinePros, Inc
2001 Boulevard Robert-Bourassa
Suite 1700
Montreal, QC H3A 2A6
PH: 1 (877) 277-8183
Email: IndiGo@airlinepros.ca
Montreal
Previous
Chengdu
Megacap Aviation Service Co., Ltd.
Room1505, North Tower, Poly Center,
No.7 Lingshiguan Road, Wuhou District,
Chengdu City, China
Tel: (+86) 138 8087 5390
Email: Vicky.ai@megacap.com.cn; shirley.xu@megacap.com.cn
Chengdu
Guangzhou
Megacap Aviation Service Co., Ltd.
Room 504B, Atrium Area, Guangdong International Building,
339 East of Huanshi Road, Guangzhou,
510098, China
Tel: 0086-22503838
Email: Reservation@megacap.com.cn; joy.zhu@megacap.com.cn
Guangzhou
Next
TAL Aviation CZ s.r.o.
V Jámě 1, Praha 1, 11000, Czech Republic
Tel: +420 224 815 378
Email: karla.s@tal-aviation.cz
Frankfurt
AVIAREPS AG
122 avenue des Champs Elysees 75008
Paris
Tel : +33 (-)1 53 43 33 92
Email: IndigoFrance.res@aviareps.com
Paris
AVIAREPS AG
Kaiserstrasse 77 / 60329 Frankfurt
Tel: +49 (-) 6977-673-55
Email: Sales6E.Germany@aviareps.com
Frankfurt
Pacific Aviation Marketing (HK) Ltd.
Unit 2503 25/F Island Place Tower,510 King's Road,
North Point, Hong Kong
Tel: (852) 28304803
Email: 6e.rnt@pam.com.hk
Hong Kong
Tal Aviation HU
3-5 Reinvierii Street, Apt 18, Sector 2, Bucharest, Romania
Tel : +36 70 597 7367
Email: hungary@talaviation.hu
Budapest
TAL Aviation
2 Ben Gurion Street, Ramat Gan, 5257334, Israel
Tel: +972 3 7952133
Email: indigo@tal-aviation.com
Israel
AVIAREPS srl
Piazza della Repubblica,
32 / 20124 Milan
Tel: +39 -2 643458364
Email: indigo.italy@aviareps.com
Milan
TAL Aviation GR -3- 21- 93415--
7,Stadiou str 1-5 62 Athens Greece
Email: indigo@tal-aviation.gr
Athens
Sunrise Air Service Co.,Ltd
Hongo Daiya Bldg. 8th Floor, 3-18-14, Hongo Bunkyo-ku,
Tokyo, Japan 113-0033
Tel: +81 3 6240-0417
Email: indigo@sunrise-air.com
Tokyo
IndiGo Kuwait
M2 , Al Jawhara Tower,
Ali Al Salem Street, Al Salhiya,
PB No. 28229 Safat 13056 Kuwait.
Tel : +965 22260250
Email : res.indigo@ctgkwi.com
Kuwait City
Aviation Services (Private) Limited
2nd Floor, Apartment A,
Gaadhoo Building,
Boduthakrurufaanu Magu, 20280
Male, Republic of Maldives
Tel: +960-3006622, +960-7289485, +960-7918627
Email: sales1.aviation@acorn.lk,
reservations.aviation@acorn.lk,
ishan.aviation@acorn.lk.
Male
AVIAREPS Global Alliance Travel Sdn Bhd
Suite 2701 Level 27 Wisma Chuang
34 Jalan Sultan Ismail 50250 Kuala Lumpur
Tel : +603 2711 6489
Email: indigo.kul@aviareps.com
Kuala Lumpur
AVIAREPS Myanmar Co,.Ltd
Room 07-05, 7th Floor , UFC Tower (Union Financial Center)
#46, Corner of Thein Phyu Road and Maha Bandula Road,
Botahtaung Township, Yangon
Myanmar. Postal Code : 11161
Tel : +95 9771188180, +95 9263606123
Email: 6Ergn@aviareps.com
Yangon
President International Pvt.Ltd
Durbar Marg, Kathmandu
Tel: 00977- 4229932
Email: indigo.nepal@president.com.np
Kathmandu
INTER GSA NETHERLANDS
Schiphol Boulevard 145 A7 | 1118BG
Schiphol Airport Amsterdam
Tel: 0031 (0)20 405 46 46
Email: sales@intergsa.nl
Amsterdam
Airline Rep Services
G/F 155 Fanshawe Street, CBD, Auckland 1010
Email: indigo@airlinerepservices.com
Tel: 0800 200 036
Auckland
Muscat International Services LLC
P.O. Box 833, P.C. 112 Ruwi,
Sultanate of Oman
Tel: 00968 24400830
Email: sales.indigo@misgsa.com
Muscat
InterGlobe Air Transport Limited W.L.L.
Office 108, 1st Floor, Abdul Jaleel Abdul Ghani Office Building
PO Box. 55280, Old Airport Road
Doha, Qatar
Tel: +974 40367777
Email: qatarres@goindigo.in
Doha
Previous
Dnata Aviation Services Co.
Salah Addin Ayyubi Road, Cross 40th Street
Near National Hospital
Al Malaz District
Riyadh, KSA.
Phone no: 00966 11 2914024
Email: indigo.ksa@dnata.com.sa
Riyadh
Dnata Travel
7874 King Abdul Aziz Road – Madinat Al Ummal
Unit No.9 , Al Khobar 34441-4848
Kingdom of Saudi Arabia
Phone – 00966 13 895 5527
Email: indigo.ksa@dnata.com.sa
Dammam
Dnata Aviation Services Company
Near Alrayan Polyclinics, Sharfiya
Al Baghdadiya, Jeddah
Kingdom of Saudi Arabia
Phone – 00966 12 632 5519
Email: indigo.ksa@dnata.com.sa
Jeddah
Next
Acorn Aviation (PVT) Ltd
Acorn Aviation Centre, 81,
York Street Hemas Building Colombo 1,
Sri Lanka
Phone no: 0094 117 711510
Email: reservations.indigo@acorn.lk
Colombo
Worldwide Aviation Sales Pte Ltd
400 Orchard Road #24.08/#25.04
Orchard Towers Singapore 238875
Tel: (65) 62277911
Martin@aviationservices.com.sg
Singapore
Enlloy Aviation
Vía de las Dos Castillas, 33
ATICA 7 - 1st. Floor | 28224
Pozuelo de Alarcon
Tel: 0034 91 112 38 77
Email: reservas@enlloyaviation.com
Alarcon
AVIAREPS AG
Riddargatan 17, 1’st floor
Tel: 0046(-)8 55569192
Email: 6ERes.scan@aviareps.com
Stockholm
InterGlobe Air Transport Ltd.
The Vista Centre
Suite B601 6th Floor
50 Salisbury Road, Hounslow,
Middlesex, TW4 6JQ,
London
United Kingdom
T +44 2086074800
Email:
Reservations & Ticketing: UKRes@GOINDIGO.IN
Sales: UKSales@GOINDIGO.IN
London
Previous
Dubai, Sharjah & Northern Emirates:
The Navigator Tourism and Travel LLC.
203, Second Floor, Single Business Tower
Sheikh Zayed Road (Near Business Bay Metro Station)
P.O. Box 487681,
Dubai, UAE
Tel: +971 (0) 4 3216900
Email: uaeres@goindigo.in
Dubai/Sharjah
Airline Office No 2234
First Floor, Terminal 1
Abu Dhabi International Airport
The Navigator Tourism and Travel LLC.
Tel: +971 43216900
Email: auhres@goindigo.in
Abu Dhabi
Next
AirlinePros, Inc
703 Waterford Way
Suite 785
Miami, FL 33126
PH: 1 ( 877) 606- 2560
Email: IndiGo@airlinepros.com
Miami
Aviareps (Thailand) Co., Ltd.
184/97 FORUM TOWER,
19 FLOOR , RATCHADAPHISEK ROAD,
HUAI KHWANG BANGKOK 10310
Tel: +662-1054767
Email: indigo.th@aviareps.com
Bangkok
SAZA GSA
Halaskargazi Cad. No:49,
Floors: 7th Sisli-Istanbul TURKEY
Tel: 0212 230 07 22
Email: info@sazagsa.com
Istanbul
H G Aviation
194 Nguyen Thi Minh Khai, Ward 6, District 347
Phan Chu Trinh, Hoan Kiem, Hanoi
Tel: (84)9477-98-7 (+84) 24 71 -69 -69
Email: salesgn.6e@hgaviation.vn
Hanoi
TAL Aviation Poland Sp. z o.o.
Aleja Jana Pawla II 11
00-828 Warsaw, Poland
Tel: +48 22 625 0517
Email: indigo@tal.pl
Poland
CALL US
We’re just a ring away.
View Number
India : 0124-6173838, 0124-4973838
China : +86-2022503838
FEEDBACK
Have a compliment or complaint?
CHAT WITH US
Questions? We are here to help.
1800+ Daily flights
75+ Domestic Destinations
25+ International Destinations
500 Mn+ happy passengers
300+ Fleet tall
* Get the IndiGo app
Enjoy fast checkout on the move.
* Get the IndiGo app
Enjoy fast checkout on the move.
SOCIAL
*
DOWNLOAD
*
*
OUR AWARDS
*
*
*
Get to Know Us
* About us
* IndiGo Green – ESG report
* IndiGoReach - Our CSR initiatives
* Hello 6E Magazine
* Board of Directors
* Leadership Team
* Investor Relations
* Press Releases
* InterGlobe Enterprises
* RPWD - Equal Opportunity Policy
* Transgender Persons Policy
* Our Awards
Services
* Plan B
* Special Disability Assistance
* Medical Assistance
* Seat Select
* Gift Voucher
* 6E Tiffin
* Add-ons & Services
* Baggage
* Refund Claim
Quick links
* Offers
* Careers
* Advertise with us
* Sitemap
* Destinations
* Blogs
* Terms and Conditions
* Conditions of Carriage
* Privacy Policy
* Disclaimer
* International Travel Tips
* Web check-in Advisory
* Tariff Sheet
* Purchase Requirement
Ⓒ Copyright 2023 IndiGo. All rights reserved.
Ⓒ Copyright 2023 IndiGo. All rights reserved.
Nothing selected
Help?
HELP CENTER
TOP CATEGORIES
Baggage Cancellation Fare Rules Check In Refunds Flight Status
TOP QUESTIONS
What is Web Check-in?
Avoid long queues at the airport and travel hassle-free with Web Check-in.
Passengers flying domestic sectors can Web Check-in at any time up to 48
ho...Read more
What if I exceed my free baggage weight allowance?
Customers carrying more than the allowed baggage limit will be charged the
following excess baggage fees at the time of check-in:...Read more
How can I change/ cancel my reservation?
Visit the View/Change bookings option on the homepage of our website which has a
list of features that allow you to retrieve and re-print your itinera...Read
more
What is Kiosk Check-in?
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo
kiosks located at the airport. Passengers can select their preferred seat
a...Read more
Can I alter my name incase I am not able to travel and transfer my ticket to
another person?
Currently, the tickets are non-transferable, hence, name changes on a confirmed
reservation are not permissible. You will need to cancel your ticket a...Read
more
Till when can I cancel/ refund my booking online?
• On domestic flights you can cancel/ refund till 2 hours prior to flight
departure • On international flights you can cancel/ refund till 4 hours
pri...Read more
View All
See All FAQs
COMPLETE YOUR PROFILE
Your profile details are incomplete, please update your profile to help us serve
you better.
Let’s do it!
STILL THERE? SESSION HAS TIMED OUT
Cancel Continue
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT DEPARTURE CITY
SELECT ARRIVAL CITY
SELECT PASSENGER(S)
* Adult(s)(>12 years)
Book extra seat(s) for less and travel with more space, comfort & 10 kg extra
baggage allowance.
Add Double/Triple Seat
Add Double Seat 1 + 1 Seat
Select 1 Double Seat 2 Double Seat 3 Double Seat 4 Double Seat
Add Triple Seat 1 + 2 Seat
Select 1 Triple seats 2 Triple seats 3 Triple seats
* Senior Citizen(s)(>60 years)
Add Double/Triple Seat
Add Double Seat 1 + 1 Seat
Select 1 Double Seat 2 Double Seat 3 Double Seat 4 Double Seat
Add Triple Seat 1 + 2 Seat
Select 1 Triple seats 2 Triple seats 3 Triple seats
* Children (2 to 12 years)
Add Double/Triple Seat
Add Double Seat 1 + 1 Seat
Select 1 Double Seat 2 Double Seat 3 Double Seat 4 Double Seat
Add Triple Seat 1 + 2 Seat
Select 1 Triple seats 2 Triple seats 3 Triple seats
* Infant(s)(3 days to 2 years)
Done
Done
SELECT TRAVEL DATES
Departure Date
Add return trip
Done
SELECT TRAVEL DATES
Departure Date
Done
SELECT TRAVEL DATES
Departure Date
Done
SELECT TRAVEL DATES
Departure Date
Done
SELECT TRAVEL DATES
Departure Date
Done
SELECT TRAVEL DATES
Departure Date
Done
SELECT TRAVEL DATES
Departure Date
SELECT YOUR NATIONALITY
Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per
applicable laws, on the airfare. In order to avail such tax exemption/reduction,
passengers must declare their correct nationality at the time of booking. In
case citizens of Nepal or Maldives intend to travel with any foreign nationals,
such citizen (passenger) are requested to kindly book tickets for accompanying
foreign national (passengers) in a separate PNR/ticket. Once selected, the
nationality cannot be changed at any point during the booking process.
Select Country Afghanistan Åland Islands Albania Algeria American Samoa Andorra
Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia
Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize
Benin Bermuda Bhutan Bolivia, Plurinational State of Bonaire, Sint Eustatius and
Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean
Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon
Canada Cape Verde Cayman Islands Central African Republic Chad Chile China
Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, the
Democratic Republic of the Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba
Curaçao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic
Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland
Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French
Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana
Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea
Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican
City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic
Republic of Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan
Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic
of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho
Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia, the former
Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Marshall
Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated
States of Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco
Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand
Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman
Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay
Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Réunion Romania
Russian Federation Rwanda Saint Barthélemy Saint Helena, Ascension and Tristan
da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint
Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome
and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint
Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa
South Georgia and the South Sandwich Islands South Sudan Spain Sri Lanka Sudan
Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab
Republic Taiwan, Province of China Tajikistan Tanzania, United Republic of
Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey
Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates
United Kingdom United States United States Minor Outlying Islands Uruguay
Uzbekistan Vanuatu Venezuela, Bolivarian Republic of Viet Nam Virgin Islands,
British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia
Zimbabwe
Proceed
FAQs
CHILDREN
SENIOR CITIZEN
INFANT(S)
ADULT
Children above the age of 2 years and under the age of two 12 years, as on the
date of travel, can travel as children and must be accompanied by a companion
aged 18 (eighteen) years or more, as on the date of travel, or must book under
Unaccompanied Minor fare.
Yes, Applicable for senior citizens above the age of 60 years. Entitled for
discount of 6% on base fare. Proof of Date of Birth is mandatory and needs to be
presented at the time of check-in. Failure in producing proof will result in
charging prevailing fares.
Yes, Applicable for senior citizens above the age of 60 years. Entitled for
discount of 6% on base fare. Proof of Date of Birth is mandatory and needs to be
presented at the time of check-in. Failure in producing proof will result in
charging prevailing fares.
Above the age of 12 years, as on the date of travel, can travel as adult(s).
* 6E Double Seat
* 6E Triple Seat
6E DOUBLE SEAT
Enjoy a stress-free flying experience!
* 6E Double Seat allows you to book two seats for one person.
* With 6E Double Seat service, only one boarding pass will be generated.
* Purchase of a 6E Double Seat, as part of round-trip/multicity will be
applicable for the whole trip and cannot be purchased for only one leg.
* Get additional allowance of 10 kg and carry two pieces of checked baggage.
FAQS
HOW CAN I OPT FOR 6E DOUBLE SEAT?
If you wish to book with our 6E Double Seat service, select the number of Double
seats from the Passenger(s) and Double Seat(s) drop-down at the time of
searching for a flight.
CAN I BOOK AN EMPTY OR ADDITIONAL SEAT?
For a stress-free flying experience, check out our all-new 6E Double Seat
service. With this service, customers can book two seats for one person.
HOW MANY EXTRA SEATS CAN BE BOOKED ON A PNR?
Passenger(s) can book maximum up to four (4) extra seat in a single PNR.
DO I GET ADDITIONAL BAGGAGE WITH 6E DOUBLE SEAT SERVICE?
6E Double seat will offer a 10 Kg additional baggage allowance and an option to
check-in 2 pieces baggage without any charges.
HOW MANY BOARDING PASSES WILL I GET IF I BOOK AN EXTRA/ADDITIONAL SEAT?
With 6E Double Seat service, only one boarding pass will be generated.
HOW MANY EXTRA SEATS CAN BE BOOKED PER PASSENGER?
Only 1 extra seat per passenger can be booked under 6E Double Seat service.
CAN I CHOOSE MY EXTRA SEAT?
Yes, you can! While booking a flight, you will get an option of choosing your
preferred seat; you can easily opt for the seat of your choice and convenience.
6E TRIPLE SEAT
Enjoy a stress-free flying experience!
* 6E Triple Seat allows you to book Three seats for one person.
* With 6E Triple Seat service, only one boarding pass will be generated.
* Purchase of a 6E Triple Seat, as part of round-trip/multicity will be
applicable for the whole trip and cannot be purchased for only one leg.
* Get additional allowance of 10 kg and carry two pieces of checked baggage.
FAQS
HOW CAN I OPT FOR 6E TRIPLE SEAT?
If you wish to book with our 6E Triple Seat service, select the number of triple
seats (per passenger), and triple Seat(s) drop-down at the time of searching for
a flight
CAN I BOOK AN EMPTY OR ADDITIONAL SEAT?
For a stress-free flying experience, check out our all-new 6E Triple Seat
service. With this service, customers can book one entire row for one person.
HOW MANY EXTRA SEATS CAN BE BOOKED ON A PNR?
Passenger(s) can book maximum up to six (6) extra seat in a single PNR.
DO I GET ADDITIONAL BAGGAGE WITH 6E TRIPLE SEAT SERVICE?
6E Triple seat will offer a 10 Kg additional baggage allowance and an option to
check-in 2 pieces baggage without any charges.
HOW MANY BOARDING PASSES WILL I GET IF I BOOK AN EXTRA/ADDITIONAL SEAT?
With 6E Triple Seat service, only one boarding pass will be generated.
HOW MANY EXTRA SEATS CAN BE BOOKED PER PASSENGER?
Two extra seat per passenger can be booked under 6E Triple Seat service.
CAN I CHOOSE MY EXTRA SEAT?
Yes, you can! While booking a flight, you will get an option of choosing your
preferred seat; you can easily opt for the seat of your choice and convenience.
SELECT DEPARTURE AIRPORT
SELECT DESTINATION AIRPORT
×
Booking Reference / PNR
Last Name/Email
To chat with us please Click here
New User? Sign Up
LOGIN
Country Code
Mobile No.
Password Show Hide
Remember Me
Forgot Password?
Login
Get Members Benefit. Sign Up
* 6E Rewards NEW
* Search FAQs
Done
SELECT LANGUAGE
Please select your preferred language
* English - EN
* हिंदी - HI
SEARCH
Baggage Cancellation Fare Rules Check In Refunds Flight Status