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URL: https://citywire.com/za/news/why-managing-clients-emotions-and-financial-behaviour-is-gaining-in-importance/a2427126
Submission: On October 25 via api from ZA — Scanned from DE

Form analysis 4 forms found in the DOM

GET /za/search

<form method="get" action="/za/search">
  <div class="cw-relative cw-flex cw-items-center">
    <button type="button" onclick="toggleSeachBox(searchBox,searchIcon)" class="cw-absolute cw-items-center cw-justify-center cw-hidden cw-w-8 cw-h-8 cw-rounded-full lg:cw-flex cw-left-1 cw-text-primary-500 cw-bg-neutral-50">
      <i class="cw-p-1 fa-solid fa-xmark"></i>
    </button>
    <input type="search" class="cw-w-full cw-rounded-lg cw-border-neutral-300 lg:cw-pl-11" placeholder="Search Citywire" id="q" name="q" value="">
    <button type="submit" class="cw-absolute cw-text-white cw-w-9 cw-h-9 cw-bg-primary-500 cw-right-1 cw-rounded-xl "><i class="cw-p-3 cw-text-sm fa-solid fa-magnifying-glass"></i></button>
  </div>
</form>

GET /za/search

<form method="get" action="/za/search">
  <div class="cw-relative cw-flex cw-items-center">
    <button type="button" onclick="toggleSeachBox(searchBox,searchIcon)" class="cw-absolute cw-items-center cw-justify-center cw-hidden cw-w-8 cw-h-8 cw-rounded-full lg:cw-flex cw-left-1 cw-text-primary-500 cw-bg-neutral-50">
      <i class="cw-p-1 fa-solid fa-xmark"></i>
    </button>
    <input type="search" class="cw-w-full cw-rounded-lg cw-border-neutral-300 lg:cw-pl-11" placeholder="Search Citywire" id="q" name="q" value="">
    <button type="submit" class="cw-absolute cw-text-white cw-w-9 cw-h-9 cw-bg-primary-500 cw-right-1 cw-rounded-xl "><i class="cw-p-3 cw-text-sm fa-solid fa-magnifying-glass"></i></button>
  </div>
</form>

POST javascript:void(0);

<form autocomplete="off" method="post" class="cw-flex cw-flex-col cw-w-full" id="registerLockedForm" onsubmit="register(registerLockedForm, registerLockedError, null, 'Locked Article', '6LcM51wjAAAAAE16wZg6ALHpPrlEX4Eqtvl0cbGw')"
  action="javascript:void(0);" novalidate="novalidate">
  <div class="cw-grid cw-my-3 xs:cw-grid-cols-2 md:cw-grid-cols-2 cw-gap-x-2">
    <input type="hidden" name="ChannelCode" value="ZA">
    <div class="cw-col-span-2 sm:cw-col-span-1 cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="Email">Work email</label>
      <input type="email" placeholder="Your work email" class="cw-block cw-w-full cw-text-gray-800 cw-rounded cw-border-neutral-300 focus:cw-border-gray-50" onblur="triggerFieldBlurredEvent(Email, true)" data-val="true"
        data-val-competitoremail="Citywire content is reserved for qualified members of the private wealth and asset management communities in Asia." data-val-competitoremail-enabled="false" data-val-email="Please enter a valid email address"
        data-val-personalemail="Citywire only accepts work email addresses." data-val-personalemail-enabled="true" data-val-required="This information is required" id="Email" name="Email" value="">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="Email" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-col-span-2 sm:cw-col-span-1 cw-my-3 cw-opacity-75">
      <label class=" cw-m-1 cw-text-gray-600 cw-block" for="Password">Password</label>
      <input type="password" placeholder="Password" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" data-val="true" data-val-minlength="Password must be 8 characters or more" data-val-minlength-min="8"
        data-val-regex="This information is required" data-val-regex-pattern="^(?!\s*$).+" data-val-required="This information is required" id="Password" name="Password">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="Password" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="FirstName">First Name</label>
      <input type="text" placeholder="Your first name" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(FirstName, true)" data-val="true" data-val-regex="This information is required"
        data-val-regex-pattern="^(?!\s*$).+" data-val-required="This information is required" id="FirstName" name="FirstName" value="">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="FirstName" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="LastName">Last Name</label>
      <input type="text" placeholder="Your last name" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(LastName, true)" data-val="true" data-val-regex="This information is required"
        data-val-regex-pattern="^(?!\s*$).+" data-val-required="This information is required" id="LastName" name="LastName" value="">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="LastName" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-col-span-2 cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-mb-2 cw-block cw-text-gray-600" +="" for="ManageClientInvestments">Do you personally advise on or manage investments for clients?</label>
      <div>
        <label class="cw-py-3 cw-my-4 cw-mr-3">
          <input type="radio" class="cw-inline-block cw-rounded-full cw-border-neutral-300 cw-text-primary-500 focus:cw-ring-primary-500" value="true" id="ManageClientInvestmentsYes" onchange="triggerFieldBlurredEvent(ManageClientInvestmentsYes)"
            on="" data-val="true" data-val-required="This information is required" name="ManageClientInvestments">
          <span class="cw-mx-2 cw-text-neutral-800">Yes</span>
        </label>
        <label class="cw-py-3 cw-my-4 cw-mr-3">
          <input type="radio" class="cw-inline-block cw-rounded-full cw-border-neutral-300 cw-text-primary-500 focus:cw-ring-primary-500" value="false" id="ManageClientInvestmentsNo" onchange="triggerFieldBlurredEvent(ManageClientInvestmentsNo)"
            name="ManageClientInvestments">
          <span class="cw-mx-2 cw-text-neutral-800">No</span>
        </label>
      </div>
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="ManageClientInvestments" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="UserEnteredJobTitle">Job title</label>
      <input type="text" placeholder="Your job title" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(UserEnteredJobTitle, true)" data-val="true"
        data-val-regex="This information is required" data-val-regex-pattern="^(?!\s*$).+" data-val-required="This information is required" id="UserEnteredJobTitle" name="UserEnteredJobTitle" value="">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="UserEnteredJobTitle" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="CompanyName">Company</label>
      <input type="text" placeholder="Company" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(CompanyName, true)" data-val="true" data-val-regex="This information is required"
        data-val-regex-pattern="^(?!\s*$).+" data-val-required="This information is required" id="CompanyName" name="CompanyName" value="">
      <span class="cw-text-red-500 field-validation-valid" data-valmsg-for="CompanyName" data-valmsg-replace="true"></span>
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block">Office post code</label>
      <input type="text" name="WorkplacePostCode" placeholder="Your office post code" class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(WorkplacePostCode, true)">
    </div>
    <div class="cw-my-3 cw-opacity-75">
      <label class="cw-m-1 cw-text-gray-600 cw-block" for="CountryId">Country</label>
      <select class="cw-block cw-w-full cw-rounded cw-border-neutral-300 cw-text-neutral-800" onblur="triggerFieldBlurredEvent(CountryId)" data-val="true" data-val-required="This information is required" id="CountryId" name="CountryId">
        <option value="" class="cw-text-neutral-800">Select Country </option>
        <option value="4166" class="cw-text-neutral-800">United Kingdom</option>
        <option value="4167" class="cw-text-neutral-800">Austria</option>
        <option value="4168" class="cw-text-neutral-800">Belgium</option>
        <option value="4169" class="cw-text-neutral-800">France</option>
        <option value="4170" class="cw-text-neutral-800">Germany</option>
        <option value="4171" class="cw-text-neutral-800">Italy</option>
        <option value="4172" class="cw-text-neutral-800">Luxembourg</option>
        <option value="4173" class="cw-text-neutral-800">Netherlands</option>
        <option value="4174" class="cw-text-neutral-800">Spain</option>
        <option value="4175" class="cw-text-neutral-800">Sweden</option>
        <option value="4176" class="cw-text-neutral-800">Switzerland</option>
        <option value="4177" class="cw-text-neutral-800">Afghanistan</option>
        <option value="4178" class="cw-text-neutral-800">Aland Islands</option>
        <option value="4179" class="cw-text-neutral-800">Albania</option>
        <option value="4180" class="cw-text-neutral-800">Algeria</option>
        <option value="4181" class="cw-text-neutral-800">American Samoa</option>
        <option value="4182" class="cw-text-neutral-800">Andorra</option>
        <option value="4183" class="cw-text-neutral-800">Angola</option>
        <option value="4184" class="cw-text-neutral-800">Anguilla</option>
        <option value="4185" class="cw-text-neutral-800">Antarctica</option>
        <option value="4186" class="cw-text-neutral-800">Antigua and Barbuda</option>
        <option value="4187" class="cw-text-neutral-800">Argentina</option>
        <option value="4188" class="cw-text-neutral-800">Armenia</option>
        <option value="4189" class="cw-text-neutral-800">Aruba</option>
        <option value="4190" class="cw-text-neutral-800">Australia</option>
        <option value="4191" class="cw-text-neutral-800">Azerbaijan</option>
        <option value="4192" class="cw-text-neutral-800">Bahamas</option>
        <option value="4193" class="cw-text-neutral-800">Bahrain</option>
        <option value="4194" class="cw-text-neutral-800">Bangladesh</option>
        <option value="4195" class="cw-text-neutral-800">Barbados</option>
        <option value="4196" class="cw-text-neutral-800">Belarus</option>
        <option value="4197" class="cw-text-neutral-800">Belize</option>
        <option value="4198" class="cw-text-neutral-800">Benin</option>
        <option value="4199" class="cw-text-neutral-800">Bermuda</option>
        <option value="4200" class="cw-text-neutral-800">Bhutan</option>
        <option value="4201" class="cw-text-neutral-800">Bolivia, Plurinational State of</option>
        <option value="4202" class="cw-text-neutral-800">Bosnia and Herzegovina</option>
        <option value="4203" class="cw-text-neutral-800">Botswana</option>
        <option value="4204" class="cw-text-neutral-800">Bouvet Island</option>
        <option value="4205" class="cw-text-neutral-800">Brazil</option>
        <option value="4206" class="cw-text-neutral-800">British Indian Ocean Territory</option>
        <option value="4207" class="cw-text-neutral-800">Brunei Darussalam</option>
        <option value="4208" class="cw-text-neutral-800">Bulgaria</option>
        <option value="4209" class="cw-text-neutral-800">Burkina Faso</option>
        <option value="4210" class="cw-text-neutral-800">Burundi</option>
        <option value="4211" class="cw-text-neutral-800">Cambodia</option>
        <option value="4212" class="cw-text-neutral-800">Cameroon</option>
        <option value="4213" class="cw-text-neutral-800">Canada</option>
        <option value="4214" class="cw-text-neutral-800">Cape Verde</option>
        <option value="4215" class="cw-text-neutral-800">Cayman Islands</option>
        <option value="4216" class="cw-text-neutral-800">Central African Republic</option>
        <option value="4217" class="cw-text-neutral-800">Chad</option>
        <option value="4218" class="cw-text-neutral-800">Chile</option>
        <option value="4219" class="cw-text-neutral-800">China</option>
        <option value="4220" class="cw-text-neutral-800">Christmas Island</option>
        <option value="4221" class="cw-text-neutral-800">Cocos (Keeling) Islands</option>
        <option value="4222" class="cw-text-neutral-800">Colombia</option>
        <option value="4223" class="cw-text-neutral-800">Comoros</option>
        <option value="4224" class="cw-text-neutral-800">Congo</option>
        <option value="4225" class="cw-text-neutral-800">Congo, the Democratic Republic of the</option>
        <option value="4226" class="cw-text-neutral-800">Cook Islands</option>
        <option value="4227" class="cw-text-neutral-800">Costa Rica</option>
        <option value="4228" class="cw-text-neutral-800">Cote d'Ivoire</option>
        <option value="4229" class="cw-text-neutral-800">Croatia</option>
        <option value="4230" class="cw-text-neutral-800">Cuba</option>
        <option value="4231" class="cw-text-neutral-800">Cyprus</option>
        <option value="4232" class="cw-text-neutral-800">Czech Republic</option>
        <option value="4233" class="cw-text-neutral-800">Denmark</option>
        <option value="4234" class="cw-text-neutral-800">Djibouti</option>
        <option value="4235" class="cw-text-neutral-800">Dominica</option>
        <option value="4236" class="cw-text-neutral-800">Dominican Republic</option>
        <option value="4237" class="cw-text-neutral-800">Ecuador</option>
        <option value="4238" class="cw-text-neutral-800">Egypt</option>
        <option value="4239" class="cw-text-neutral-800">El Salvador</option>
        <option value="4240" class="cw-text-neutral-800">Equatorial Guinea</option>
        <option value="4241" class="cw-text-neutral-800">Eritrea</option>
        <option value="4242" class="cw-text-neutral-800">Estonia</option>
        <option value="4243" class="cw-text-neutral-800">Ethiopia</option>
        <option value="4244" class="cw-text-neutral-800">Falkland Islands (Malvinas)</option>
        <option value="4245" class="cw-text-neutral-800">Faroe Islands</option>
        <option value="4246" class="cw-text-neutral-800">Fiji</option>
        <option value="4247" class="cw-text-neutral-800">Finland</option>
        <option value="4248" class="cw-text-neutral-800">French Guiana</option>
        <option value="4249" class="cw-text-neutral-800">French Polynesia</option>
        <option value="4250" class="cw-text-neutral-800">French Southern Territories</option>
        <option value="4251" class="cw-text-neutral-800">Gabon</option>
        <option value="4252" class="cw-text-neutral-800">Gambia</option>
        <option value="4253" class="cw-text-neutral-800">Georgia</option>
        <option value="4254" class="cw-text-neutral-800">Ghana</option>
        <option value="4255" class="cw-text-neutral-800">Gibraltar</option>
        <option value="4256" class="cw-text-neutral-800">Greece</option>
        <option value="4257" class="cw-text-neutral-800">Greenland</option>
        <option value="4258" class="cw-text-neutral-800">Grenada</option>
        <option value="4259" class="cw-text-neutral-800">Guadeloupe</option>
        <option value="4260" class="cw-text-neutral-800">Guam</option>
        <option value="4261" class="cw-text-neutral-800">Guatemala</option>
        <option value="4262" class="cw-text-neutral-800">Guernsey</option>
        <option value="4263" class="cw-text-neutral-800">Guinea</option>
        <option value="4264" class="cw-text-neutral-800">Guinea-Bissau</option>
        <option value="4265" class="cw-text-neutral-800">Guyana</option>
        <option value="4266" class="cw-text-neutral-800">Haiti</option>
        <option value="4267" class="cw-text-neutral-800">Heard Island and McDonald Islands</option>
        <option value="4268" class="cw-text-neutral-800">Holy See (Vatican City State)</option>
        <option value="4269" class="cw-text-neutral-800">Honduras</option>
        <option value="4270" class="cw-text-neutral-800">Hong Kong</option>
        <option value="4271" class="cw-text-neutral-800">Hungary</option>
        <option value="4272" class="cw-text-neutral-800">Iceland</option>
        <option value="4273" class="cw-text-neutral-800">India</option>
        <option value="4274" class="cw-text-neutral-800">Indonesia</option>
        <option value="4275" class="cw-text-neutral-800">Iran, Islamic Republic of</option>
        <option value="4276" class="cw-text-neutral-800">Iraq</option>
        <option value="4277" class="cw-text-neutral-800">Ireland</option>
        <option value="4278" class="cw-text-neutral-800">Isle of Man</option>
        <option value="4279" class="cw-text-neutral-800">Israel</option>
        <option value="4280" class="cw-text-neutral-800">Jamaica</option>
        <option value="4281" class="cw-text-neutral-800">Japan</option>
        <option value="4282" class="cw-text-neutral-800">Jersey</option>
        <option value="4283" class="cw-text-neutral-800">Jordan</option>
        <option value="4284" class="cw-text-neutral-800">Kazakhstan</option>
        <option value="4285" class="cw-text-neutral-800">Kenya</option>
        <option value="4286" class="cw-text-neutral-800">Kiribati</option>
        <option value="4287" class="cw-text-neutral-800">Korea, Democratic People's Republic of</option>
        <option value="4288" class="cw-text-neutral-800">Korea, Republic of</option>
        <option value="4289" class="cw-text-neutral-800">Kuwait</option>
        <option value="4290" class="cw-text-neutral-800">Kyrgyzstan</option>
        <option value="4291" class="cw-text-neutral-800">Lao People's Democratic Republic</option>
        <option value="4292" class="cw-text-neutral-800">Latvia</option>
        <option value="4293" class="cw-text-neutral-800">Lebanon</option>
        <option value="4294" class="cw-text-neutral-800">Lesotho</option>
        <option value="4295" class="cw-text-neutral-800">Liberia</option>
        <option value="4296" class="cw-text-neutral-800">Libyan Arab Jamahiriya</option>
        <option value="4297" class="cw-text-neutral-800">Liechtenstein</option>
        <option value="4298" class="cw-text-neutral-800">Lithuania</option>
        <option value="4299" class="cw-text-neutral-800">Macao</option>
        <option value="4300" class="cw-text-neutral-800">Macedonia, the former Yugoslav Republic of</option>
        <option value="4301" class="cw-text-neutral-800">Madagascar</option>
        <option value="4302" class="cw-text-neutral-800">Malawi</option>
        <option value="4303" class="cw-text-neutral-800">Malaysia</option>
        <option value="4304" class="cw-text-neutral-800">Maldives</option>
        <option value="4305" class="cw-text-neutral-800">Mali</option>
        <option value="4306" class="cw-text-neutral-800">Malta</option>
        <option value="4307" class="cw-text-neutral-800">Marshall Islands</option>
        <option value="4308" class="cw-text-neutral-800">Martinique</option>
        <option value="4309" class="cw-text-neutral-800">Mauritania</option>
        <option value="4310" class="cw-text-neutral-800">Mauritius</option>
        <option value="4311" class="cw-text-neutral-800">Mayotte</option>
        <option value="4312" class="cw-text-neutral-800">Mexico</option>
        <option value="4313" class="cw-text-neutral-800">Micronesia, Federated States of</option>
        <option value="4314" class="cw-text-neutral-800">Moldova, Republic of</option>
        <option value="4315" class="cw-text-neutral-800">Monaco</option>
        <option value="4316" class="cw-text-neutral-800">Mongolia</option>
        <option value="4317" class="cw-text-neutral-800">Montenegro</option>
        <option value="4318" class="cw-text-neutral-800">Montserrat</option>
        <option value="4319" class="cw-text-neutral-800">Morocco</option>
        <option value="4320" class="cw-text-neutral-800">Mozambique</option>
        <option value="4321" class="cw-text-neutral-800">Myanmar</option>
        <option value="4322" class="cw-text-neutral-800">Namibia</option>
        <option value="4323" class="cw-text-neutral-800">Nauru</option>
        <option value="4324" class="cw-text-neutral-800">Nepal</option>
        <option value="4325" class="cw-text-neutral-800">Netherlands Antilles</option>
        <option value="4326" class="cw-text-neutral-800">New Caledonia</option>
        <option value="4327" class="cw-text-neutral-800">New Zealand</option>
        <option value="4328" class="cw-text-neutral-800">Nicaragua</option>
        <option value="4329" class="cw-text-neutral-800">Niger</option>
        <option value="4330" class="cw-text-neutral-800">Nigeria</option>
        <option value="4331" class="cw-text-neutral-800">Niue</option>
        <option value="4332" class="cw-text-neutral-800">Norfolk Island</option>
        <option value="4333" class="cw-text-neutral-800">Northern Mariana Islands</option>
        <option value="4334" class="cw-text-neutral-800">Norway</option>
        <option value="4335" class="cw-text-neutral-800">Oman</option>
        <option value="4336" class="cw-text-neutral-800">Pakistan</option>
        <option value="4337" class="cw-text-neutral-800">Palau</option>
        <option value="4338" class="cw-text-neutral-800">Palestinian Territory, Occupied</option>
        <option value="4339" class="cw-text-neutral-800">Panama</option>
        <option value="4340" class="cw-text-neutral-800">Papua New Guinea</option>
        <option value="4341" class="cw-text-neutral-800">Paraguay</option>
        <option value="4342" class="cw-text-neutral-800">Peru</option>
        <option value="4343" class="cw-text-neutral-800">Philippines</option>
        <option value="4344" class="cw-text-neutral-800">Pitcairn</option>
        <option value="4345" class="cw-text-neutral-800">Poland</option>
        <option value="4346" class="cw-text-neutral-800">Portugal</option>
        <option value="4347" class="cw-text-neutral-800">Puerto Rico</option>
        <option value="4348" class="cw-text-neutral-800">Qatar</option>
        <option value="4349" class="cw-text-neutral-800">Reunion</option>
        <option value="4350" class="cw-text-neutral-800">Romania</option>
        <option value="4351" class="cw-text-neutral-800">Russian Federation</option>
        <option value="4352" class="cw-text-neutral-800">Rwanda</option>
        <option value="4353" class="cw-text-neutral-800">Saint Barthélemy</option>
        <option value="4354" class="cw-text-neutral-800">Saint Helena</option>
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        <option value="4356" class="cw-text-neutral-800">Saint Lucia</option>
        <option value="4357" class="cw-text-neutral-800">Saint Martin (French part)</option>
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        <option value="4369" class="cw-text-neutral-800">Slovakia</option>
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        <option value="4374" class="cw-text-neutral-800">South Georgia and the South Sandwich Islands</option>
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        <option value="4409" class="cw-text-neutral-800">Yemen</option>
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SOUTH AFRICA ADVISER

Behavioural Finance 03 Oct, 2023


WHY MANAGING CLIENTS’ EMOTIONS AND FINANCIAL BEHAVIOUR IS GAINING IN IMPORTANCE


BEHAVIOURAL FINANCE AND COACHING ARE KEY PARTS OF AN ADVISER’S TOOL KIT.

By Eleanor Becker

Twitter Facebook Linkedin WhatsApp print comments

Over the past few years, behavioural finance has grown from obscurity to an
increasingly integral part of how advisers work with clients.

However, financial planners must first examine their own behaviour.

‘You can only take your client as far as you have gone. Understand your own
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Olwethu Masanabo during a panel at the recent Leaderex conference.



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