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 * CITI INDIA

 * APPLY FOR CREDIT CARDS
 * |
 * ABOUT US
 * |
 * CONTACT US
 * |
 * REGULATORY DISCLOSURES
 * |
 * DOWNLOAD CITI MOBILE APP
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 * IMPORTANT LINKS
    * APPLY FOR CREDIT CARDS
    * ABOUT US
    * CONTACT US
    * REGULATORY DISCLOSURES

 * 
 * ttt
   
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Customer Services

 * Home
 * Banking
 * Credit Cards
 * Loans
 * Home Loans
 * Insurance
 * Wealth Management
 * Services
 * Special Offers
 * NRI Banking

 * Home
 * Banking
 * Credit Cards
 * Loans
 * Home Loans
 * Wealth Management
 * Insurance
 * Services
 * Special Offers
 * NRI Banking
 * Citi Help

 * Login


ALL BANK ACCOUNTS

 * PERSONAL BANKING
   
   * Citigold Private Client
   * Citigold
   * Citi Priority
   * Citibank Suvidha
   
   GLOBAL BANKING

 * BUSINESS BANKING
   
   * CitiBusiness® -
     Banking Solutions for SME Businesses
   * Transaction Banking
   * Business Lending
   * Treasury Solutions
   * Trade Services
   * Liquidity Management Solutions
   * CitiBusiness® Leap for Startups
   * CitiBusiness® OneWorld for MNC Subs
   * CitiBusiness World Debit Card
   * Citi Commercial Bank

 * CORPORATE BANKING
   
   * Cash Management
   * Trade Solutions
   * Loans
   * Markets
   
   * SERVICES
   
   * Online Services
   * Statement on Email

 * USEFUL LINKS
   
   * FATCA and CRS
   * Interest Rate
   * Useful Forms
   * Fees & Charges
   * Terms and Conditions
   * Citibank IFSC Codes
   * Prepaid Recharge
   * Remittances


CHOOSE BANK ACCOUNTS BASED ON YOUR NEEDS


 * CITI SUVIDHA
   
   * Zero balance salary account
   * Globally accepted Debit Card
   * Credit card offerings to suit your lifestyle
   * 


 * CITI PRIORITY
   
   * Personalized service
   * Wealth management services along with Citi Priority Personal Banker
   * Offers and privileges on the Citi Priority World Debit Card
   * 


 * CITIGOLD
   
   * Global banking privileges
   * Wealth management with the help of specialists
   * Privileges across travel, dining, golf and more
   * 


REFER YOUR FRIENDS TO A CITI PRIORITY WEALTH ACCOUNT




REFER YOUR FRIENDS TO A CITI PRIORITY WEALTH ACCOUNT





 * PERSONAL BANKING
   
   * Citigold Private Client
   * Citigold
   * Citi Priority
   * Citibank Suvidha
   
   GLOBAL BANKING
   
   * Open a Citi Priority Account

 * SME BANKING
   
   * CitiBusiness
   * Citi Commercial Bank

 * CORPORATE BANKING
   
   * Cash Management
   * Trade Solutions
   * Loans
   * Markets

    * OPEN A BUSINESS ACCOUNT

 * USEFUL LINKS
   
   * FATCA and CRS
   * Online Services
   * Statement on Email
   * Interest Rate
   * Useful Forms
   * Fees & Charges
   * Terms and Conditions
   * Citibank IFSC Codes
   * Prepaid Recharge
   * Remittances





CHOOSE CARDS BASED ON YOUR NEEDS

Fuel

IndianOil Card

Shopping

Rewards Card

Travel

PremierMiles Card

Cash Back

CashBack Card

Lifestyle

Prestige Card

 * Apply for a Credit Card - Get cashback & Amazon voucher*

 * View All Cards

 * Track Application Status


REFER AND EARN REWARDS

Refer your friends and family

for a Citibank Credit Card and earn
up to Rs 9,999



 * Refer a friend NOW!

 * Track Referral Status

 * Offers on your Credit Cards

 * Fees & Charges

 * |

 * Cardmember Terms and Conditions

 * |

 * Corporate Card

 * Terms and Conditions

 * |

 * Instant Loan on your Credit Card >

 * |

 * Statement on E-mail

 * Add-on Credit Card

 * Instant Loan on your Credit Card
   Redeem Reward Points >
 * 

 * LOANS
   
   * Personal Loan
   * Buy Now Pay Later
   * Loan on your Credit Card
   * Ready Credit
   * Loan Against Securities
   * Loans for Commercial Vehicle and Construction Equipment
   * CitiBusiness – SME Business Loans
   
   * APPLY FOR LOAN ON CREDIT CARD
   
   * APPLY FOR A PERSONAL LOAN

 * TOOLS & CALCULATORS
   
   * Personal Loan EMI

 * USEFUL LINKS
   
   * Online Services
   * Interest Rate
   * Useful Forms
   * Fees & Charges
   * Personal Loan EMI Payment
   
   CONTACT US


Receive an Instant call back for a Personal Loan. Simply SMS PL to 52484 or use
our Click 4 Call facility.


CHOOSE FROM HOME LOANS TAILORED TO YOUR NEEDS

 * HOME LOAN
   
   Easy Home Loans up to Rs 10 Crore at attractive interest rate with repayment
   tenure up to 25 years.
   
   Learn MoreApply Now

 * LOAN AGAINST PROPERTY
   
   Loans up to Rs. 5 Crore against residential property.
   
   Learn MoreApply Now

 * TAKEOVER PLUS ENHANCEMENT
   
   Transfer your high cost loan at attractive interest rate and also avail
   enhancement loan.
   
   Learn MoreApply Now

 * TOP UP YOUR LOAN
   
   Get more money on the basis of your repayment record and the current property
   value.
   
   Learn MoreApply Now


Compare Products

 * TOOLS & CALCULATORS
   
   * Home Loan EMI Calculator
   * Home Loan Eligibility Calculator
   * Home Credit Mortgage Payment Calculator
   * Home Loan EMI Payment

 * USEFUL LINKS
   
   * Pricing Grid
   * Treasury Bill benchmark linked Lending Rate Loans
   * Latest TBLR Rate
   * Citibank Approved Properties
   * Interest Rate Range
   * Reference Rate
   * Mortgage Sales Touch Points

 * OTHER FEATURES
   
   * Home Credit - Save interest or reduce tenure
   * NRI Home Loans
   * Property Insights
   * Know more about Citi Home Loans

 * DOCUMENTS AND FORMS
   
   * TBLR Domestic Loan Agreement
   * TBLR NRI Loan Agreement
   * Domestic Application Form
   * NRI Home Loan Application




 * INVESTMENTS
   
   * Mutual Funds
   * Deposits
   * Demat Account
   
     WEALTH INSIGHTS
   
   * CitiChoice
   * Citi India Wealth Insights
   
   * CALCULATE YOUR SIP

 * WEALTH MANAGEMENT
   
   * Citigold Private Client
   * Citigold
   
   * APPLY FOR A CITIGOLD ACCOUNT

 * USEFUL LINKS
   
   * Apply for a Citigold account
   * Calculate your SIP
   * Buy Insurance
   * Apply for a credit card
   * Online services
   * Fees & Charges
   
   * CONTACT US
   
   * To know more about our investment products
   
   * SMS INVEST to 52484




 * INSURANCE OVERVIEW
   
   * Life Insurance
   * Protection
   * Child Plan
   * Legacy Planning
   * Savings
   * Retirement
   
   * APPLY FOR INSURANCE

 * HEALTH INSURANCE
   
   * Health Insurance
   * Hospital Cash
   * Personal Accident
   
   * ALREADY HAVE HEALTH INSURANCE ?
   
   * Apply for a Top-up

 * NON-LIFE INSURANCE
   
   * Residential Property
   * Commercial
   
   USEFUL LINKS
   
   * Tools and Calculators
   * Buy Insurance
   * Apply for a Citibank account
   * Apply for a Credit Card


Why is Life Insurance important ?Click here to know more.

 * ONLINE SERVICES
   
   * Internet Banking
   * Citi Mobile
   * CitiAlert
   * Statement on E-mail
   
     ONLINE SECURITY
   
   * RECHARGE PAYTM WALLET

 * ONLINE PAYMENTS
   
   * Online Funds Transfer
   * Citibank Bill Pay
   * Online Credit Card payment through Citibank AccountOnline Credit Card
     payment through
     Non-Citibank Account (E-Pay)
   * Online Tax Remittance
   * 
   * Remit funds overseas

 * USEFUL LINKS
   
   * Login & Pay Utility Bills
   * Pay CitiBank Credit card Bill online via
     E-pay/NEFT
   * Recharge your mobile
   * Pay Personal Loan EMI online
   * Pay Home Loan EMI Online
   * Instant IPIN
   
   CONTACT US


Citi Mobile- Now available on the App Store® and Android™ Market. Click here to
know more.

Customer Services


CUSTOMER SERVICE HOME

 * EMERGENCY SERVICES
 * FORMS CENTER
 * DND and Unsubscribe Service
 * BCSBI CODE
 * CITIBANK SECURITY MEASURES
 * GRIEVANCE HANDLING POLICY

Watch the demo video on how to use the Document Upload feature through Citibank
Online.



 * Home
 * |
 * Customer Service Home

   
 * 

 * Now submit documents online, in just a few clicks
   
   View Demo
   

 * 
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 1. 
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WELCOME TO CITIBANK INDIA'S CUSTOMER SERVICE CENTRE

We are at your assistance seven days a week, round the clock. If you are looking
for information about our products & services or wish to reach us, make a
selection below to get started.


ASK CITI

Looking for instant response to your query? Try our virtual query assistant.

 * CLICK HERE

Please click here, for a comprehensive list of product related FAQs.


LOGIN AND TELL US

Write to us through secured channel and get personalized response to your query.

 * LOGIN NOW

Don't have a user ID? Click here to generate your User ID instantly.


WRITE TO US

Write to Head - Customer Care, in case you would like to follow up on an
unresolved query.

 * Click Here to Write

 * For regular announcements and more information you can also follow us
 * 
 * 


Information on Nodal Office and Ombudsman:

If you are not satisfied with the response received from the Head Customer Care,
you may escalate your concern to the Principal Nodal Officer(PNO) in the
following ways. Please ensure you quote the reference number from your previous
interaction with us, while reaching out to the PNO.

Click here to write instantly to Hema L. Venkatesh




WRITE TO

Principal Nodal Officer,
Hema L. Venkatesh,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.

Do not forget to quote your interaction reference number and first point of
contact with the bank.





You may also contact the Regional Nodal Officers appointed under the
jurisdiction of the respective Banking Ombudsman. Click here for complete
contact details of the Nodal Officers/Principal Nodal Officer.

To write to our Senior Management instantly, please use the below links.

To write to Country Head, Global Consumer Group Click here

To write to Head, Credit Cards & Personal Loans Click here

To write to Head, Retail Banking & NRI Business Click here

To write to Head, Home Loans Click here

For the complete list of senior management, please click here.

In the event that you do not receive any response within one month from the date
you represented your complaint, or if you are dissatisfied with the response
given, you may write to the Banking Ombudsman for an independent review. Please
click here for details of the Banking Ombudsman scheme.

 *  Citibank Online
 *  Branch/ATM
 *  CitiPhone

CITIGROUP.COM About Citi
 * TERMS AND CONDITIONS
 * MCLR
 * BASE RATE
 * KEY POLICIES & COMMITMENTS
 * PRIVACY
 * SECURITY
 * SITE MAP

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Citi.com is the global source of information about and access to financial
services provided by the Citigroup family of companies.
Copyright © 2021 Citigroup Inc.




REPORT YOUR LOST/STOLEN CARD IMMEDIATELY AND REISSUE A NEW CARD IN 3 SIMPLE
STEPS:

 * 1
   
   Login to Citibank Online

 * 2
   
   Post Login, in the top menu, click on Banking tab (for Debit Card) OR Cards
   tab (for Credit Card)

 * 3
   
   In Left hand menu, click Report Lost/Stolen card and follow the steps
   outlined on the screen Login CTA button: Login Now

Login Now

Note: If you choose "No" under "Do you want a new card?" option and there are no
other active cards linked to your account, your Citibank Online/Citi Mobile
access will also get blocked. In case of reissuance, the new card will be sent
to your registered address.

Apply now for a Citi Credit card that complements your lifestyle
 * IndianOil Citi Credit Card
 * 
 * Never - expiring Turbo points
 * 4x turbo points/ on fuel
 * Apply Now

 * Citi Cash Back Credit Card
 * 
 * Cashback on every purchaes
 * 5% cashback on movies & utility bills
 * Apply Now

 * Citi Rewards Credit Card
 * 
 * Never - expiring rewards points
 * 10X rewards on apparel/ department stores
 * Apply Now

 * Citi PremierMiles Credit Card
 * 
 * Never expiring miles
 * Redeem miles across 100+ airlines
 * Apply Now


CHOOSE BANK ACCOUNTS BASED ON YOUR NEEDS


 * CITIGOLD PRIVATE CLIENT

    * Citi | Wharton trained relationship managers
    * Innovative wealth management solutions
    * Global banking privileges

 * Apply for a Citigold Private Client


 * CITIGOLD

    * Global banking privileges
    * Wealth management with the help of specialists
    * Privileges across travel, dining, golf and more

 * Apply for a Citigold Account


 * CITI PRIORITY

    * Personalized service
    * Wealth management services along with Citi Priority Personal Banker
    * Offers and privileges on the Citi Priority World Debit Card

 * Apply for a Citi Priority Account


 * CITIBANK SUVIDHA SALARY ACCOUNT

    * Best in class savings account
    * Complimentary Credit Card with exclusive offers
    * Bank-on-the-go with Citi Mobile app

 * Apply for Suvidha Salary Account







Our systems are undergoing a scheduled maintenance. We regret that few of our
services will not be available from IST 03:00 to IST 03:45 today.

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