portaltst2.bdo.global
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Submitted URL: http://portaltst2.bdo.global/
Effective URL: https://portaltst2.bdo.global/EN/
Submission: On October 23 via api from US — Scanned from US
Effective URL: https://portaltst2.bdo.global/EN/
Submission: On October 23 via api from US — Scanned from US
Form analysis 1 forms found in the DOM
POST /EN/
<form method="post" action="/EN/" onsubmit="javascript:return WebForm_OnSubmit();" id="liquid_form">
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ES
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NO
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<p class="dropdown-link-title">norsk bokmål</p>
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<a class="dropdown-link-container" href="/DE/" data-code="DE" title="Deutsch">
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<h1 class="hero-title">BDO Global Portal </h1>
<h3 class="hero-subtitle">One location with all the information you need</h3>
<div class="hero-buttons-container"><a class="hero-contact-button" href="#contact-us-section">Contact us</a></div>
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<h2 class="about-title" style="text-align: left;">About</h2>
<h2 class="about-title" style="text-align: left;">BDO Global Portal</h2>
<h2 class="about-title-mobile" style="text-align: left;">About BDO</h2>
<h2 class="about-title-mobile" style="text-align: left;">Global Portal</h2>
<p class="about-description" style="text-align: left;">Welcome to the BDO Global Portal, our powerful digital hub that makes it easy for you to see the status of your projects in real time and to collaborate with your BDO
adviser as and when you need them. </p>
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</div>
<div class="about-circle-container">
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<div class="triangle-img-container"><img src="triangle.png" name="triangle.png" class="full-img"></div>
<div class="square-img-container"><img src="square.png" name="square.png" class="full-img"></div>
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<section id="features-section">
<div class="features-container">
<div class="features-title-container">
<h2 class="features-subtitle">Get it all done with the</h2>
<h2 class="features-subtitle">BDO Global Portal</h2>
</div>
<div class="features-grid">
<div class="responsive-features-row">
<div class="feature-container">
<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="secure-document-sharing.png" name="secure-document-sharing.png"></div>
<h3 class="feature-title">Secure document sharing</h3>
</div>
<p class="feature-description">Secure collaboration with integrated features such as multi-factor authentication, electronic document signing via DocuSign, data storage encryption, secure document exchange, and audit logging.
</p>
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<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="twenty-four-hour-access.png" name="twenty-four-hour-access.png"></div>
<h3 class="feature-title">24/7 access to BDO services</h3>
</div>
<p class="feature-description">Round the clock access to BDO services, modern tools, and applications, as well as insights tailored to your industry and business.</p>
</div>
<div class="feature-container">
<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="insights.png" name="insights.png"></div>
<h3 class="feature-title">Personalised insights</h3>
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<p class="feature-description">The MyInsights section contains all the latest news, events and insights relevant to your industry. What you want to see is completely up to you and easily customisable.</p>
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<p class="show-more-label">Show more</p>
<p class="show-less-label">Show less</p>
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<div class="feature-container">
<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="intuitive-flow.png" name="intuitive-flow.png"></div>
<h3 class="feature-title">Intuitive flow and navigation</h3>
</div>
<p class="feature-description">Information is easily accessible, customisable and simple to understand.</p>
</div>
<div class="feature-container">
<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="collaboration.png" name="collaboration.png"></div>
<h3 class="feature-title">Enhanced collaboration</h3>
</div>
<p class="feature-description">Real-time collaboration space for you and your BDO team, including project, task, and team management, and the latest workflow tools.</p>
</div>
<div class="feature-container">
<div class="feature-icon-and-title-container">
<div class="feature-icon-container"><img src="notifications.png" name="notifications.png"></div>
<h3 class="feature-title">Notification of key milestones</h3>
</div>
<p class="feature-description">Never miss a key update with personalised alerts relating to key events or milestones, such as when documents have been uploaded or changed, or when documents need to be signed.</p>
</div>
</div>
</div>
</div>
</section>
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<div class="demo-video-title-and-description-container">
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<h2 class="subtitle">BDO Global Portal</h2>
<h2 class="subtitle">Demo video</h2>
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<p class="demo-video-description">Organize provides project management assistance through a task list and calendar that can be tailored to show relevant due dates, deadlines, and engagement milestones. This is where BDO
professionals will add deadlines for deliverables and expected or agreed upon milestones for delivering information requests. </p>
<p class="demo-video-description">Exchange allows BDO professionals to provide and assign information requests to you and your organisation, while providing an easy and secure platform for document sharing and tracking – and
this includes visibility into the status of all activities and requests.</p>
<p class="demo-video-description">Documents offers a secure location for engagement deliverables. Both BDO professionals and members of your organisation can upload files to the Documents page, ultimately allowing real-time
editing and collaboration. </p>
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<section id="contact-us-section">
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<div class="contact-us-title-description-container">
<div class="subtitle-container">
<h2 class="subtitle">CONTACT</h2>
<h2 class="subtitle">US</h2>
</div>
<p class="contact-us-description"> We are here to help! If you require further support to ensure the best possible BDO Global Portal experience </p>
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<option value="BDO Afghanistan">Afghanistan</option>
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<option value="BDO Angola">Angola</option>
<option value="BDO Anguilla">Anguilla</option>
<option value="BDO Antigua">Antigua</option>
<option value="BDO Argentina">Argentina</option>
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<option value="BDO Cyprus">Cyprus</option>
<option value="BDO Czech Republic">Czech Republic</option>
<option value="BDO Danmark">Danmark</option>
<option value="BDO Dominican Republic">Dominican Republic</option>
<option value="BDO Dutch Caribbean">Dutch Caribbean</option>
<option value="BDO East Africa">East Africa</option>
<option value="BDO Eastern Caribbean">Eastern Caribbean</option>
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<option value="BDO Finland">Finland</option>
<option value="BDO France">France</option>
<option value="BDO Francophone West Africa">Francophone West Africa</option>
<option value="BDO French Guiana">French Guiana</option>
<option value="BDO French Polynesia">French Polynesia</option>
<option value="BDO Georgia">Georgia</option>
<option value="BDO Germany">Germany</option>
<option value="BDO Germany FS Audit">Germany FS Audit</option>
<option value="BDO Gibraltar">Gibraltar</option>
<option value="BDO Greece">Greece</option>
<option value="BDO Guatemala">Guatemala</option>
<option value="BDO Guernsey">Guernsey</option>
<option value="BDO Honduras">Honduras</option>
<option value="BDO Hong Kong and Macao">Hong Kong and Macao</option>
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<option value="BDO Iceland">Iceland</option>
<option value="BDO India">India</option>
<option value="BDO Indonesia">Indonesia</option>
<option value="BDO Ireland">Ireland</option>
<option value="BDO Israel">Israel</option>
<option value="BDO Italy">Italy</option>
<option value="BDO Ivory Coast">Ivory Coast</option>
<option value="BDO Jamaica">Jamaica</option>
<option value="BDO Japan">Japan</option>
<option value="BDO Japan - Sanyu">Japan - Sanyu</option>
<option value="BDO Japan - Tax">Japan - Tax</option>
<option value="BDO Jersey">Jersey</option>
<option value="BDO Jordan">Jordan</option>
<option value="BDO Kazakhstan">Kazakhstan</option>
<option value="BDO Kenya">Kenya</option>
<option value="BDO Korea">Korea</option>
<option value="BDO Kosovo">Kosovo</option>
<option value="BDO Kuwait">Kuwait</option>
<option value="BDO Laos">Laos</option>
<option value="BDO Latvia">Latvia</option>
<option value="BDO Lebanon">Lebanon</option>
<option value="BDO Liechtenstein">Liechtenstein</option>
<option value="BDO Lithuania">Lithuania</option>
<option value="BDO Luxembourg">Luxembourg</option>
<option value="BDO Macedonia">Macedonia</option>
<option value="BDO Malawi">Malawi</option>
<option value="BDO Malaysia">Malaysia</option>
<option value="BDO Malta">Malta</option>
<option value="BDO Mauritius">Mauritius</option>
<option value="BDO Mexico">Mexico</option>
<option value="BDO Moldova">Moldova</option>
<option value="BDO Mongolia">Mongolia</option>
<option value="BDO Montenegro">Montenegro</option>
<option value="BDO Morocco">Morocco</option>
<option value="BDO Mozambique">Mozambique</option>
<option value="BDO Myanmar">Myanmar</option>
<option value="BDO Namibia">Namibia</option>
<option value="BDO Netherlands">Netherlands</option>
<option value="BDO New Caledonia and Wallis and Futuna">New Caledonia and Wallis and Futuna</option>
<option value="BDO New Zealand">New Zealand</option>
<option value="BDO Nicaragua">Nicaragua</option>
<option value="BDO Niger">Niger</option>
<option value="BDO Nigeria">Nigeria</option>
<option value="BDO Northern Ireland">Northern Ireland</option>
<option value="BDO Norway">Norway</option>
<option value="BDO Oman">Oman</option>
<option value="BDO Pakistan">Pakistan</option>
<option value="BDO Panama">Panama</option>
<option value="BDO Papua New Guinea">Papua New Guinea</option>
<option value="BDO Paraguay">Paraguay</option>
<option value="BDO Peru">Peru</option>
<option value="BDO Philippines">Philippines</option>
<option value="BDO Portugal">Portugal</option>
<option value="BDO Puerto Rico">Puerto Rico</option>
<option value="BDO Qatar">Qatar</option>
<option value="BDO Republic of Srpska">Republic of Srpska</option>
<option value="BDO Reunion Island and Mayotte">Reunion Island and Mayotte</option>
<option value="BDO Romania">Romania</option>
<option value="BDO Russia">Russia</option>
<option value="BDO Rwanda">Rwanda</option>
<option value="BDO Samoa">Samoa</option>
<option value="BDO San Marino">San Marino</option>
<option value="BDO Saudi Arabia">Saudi Arabia</option>
<option value="BDO Serbia">Serbia</option>
<option value="BDO Seychelles">Seychelles</option>
<option value="BDO Sierra Leone">Sierra Leone</option>
<option value="BDO Singapore">Singapore</option>
<option value="BDO Slovak Republic">Slovak Republic</option>
<option value="BDO Slovenia">Slovenia</option>
<option value="BDO South Africa">South Africa</option>
<option value="BDO Spain">Spain</option>
<option value="BDO Sri Lanka and Maldives">Sri Lanka and Maldives</option>
<option value="BDO St Lucia">St Lucia</option>
<option value="BDO St Vincent">St Vincent</option>
<option value="BDO Suriname">Suriname</option>
<option value="BDO Sweden">Sweden</option>
<option value="BDO Switzerland">Switzerland</option>
<option value="BDO Taiwan">Taiwan</option>
<option value="BDO Tajikistan">Tajikistan</option>
<option value="BDO Tanzania">Tanzania</option>
<option value="BDO Thailand">Thailand</option>
<option value="BDO Togo">Togo</option>
<option value="BDO Trinidad and Tobago">Trinidad and Tobago</option>
<option value="BDO Tunisia">Tunisia</option>
<option value="BDO Turkey">Turkey</option>
<option value="BDO Turkmenistan">Turkmenistan</option>
<option value="BDO Uganda">Uganda</option>
<option value="BDO Ukraine">Ukraine</option>
<option value="BDO United Arab Emirates">United Arab Emirates</option>
<option value="BDO United Kingdom">United Kingdom</option>
<option value="BDO United States">United States</option>
<option value="BDO Uruguay">Uruguay</option>
<option value="BDO US Virgin Islands">US Virgin Islands</option>
<option value="BDO Venezuela">Venezuela</option>
<option value="BDO Vietnam">Vietnam</option>
<option value="BDO West Bank">West Bank</option>
<option value="BDO West Bank and Gaza">West Bank and Gaza</option>
<option value="BDO Zambia">Zambia</option>
<option value="BDO Zimbabwe">Zimbabwe</option>
<option value="Other">Other</option>
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<td class="cell zero-cell"></td>
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<tr>
<td colspan="1" rowspan="1" class="clearfix cell text form-control-cell">
<div class="info required"><label for="cr3b3_email" id="cr3b3_email_label" class="field-label">Email Address</label>
<div class="validators"><span id="RequiredFieldValidatorcr3b3_email" style="display:none;">*</span><span id="MaximumLengthValidatorcr3b3_email" style="visibility:hidden;">*</span></div>
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<td colspan="1" rowspan="1" class="clearfix cell"></td>
<td class="cell zero-cell"></td>
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<tr>
<td colspan="1" rowspan="1" class="clearfix cell text form-control-cell">
<div class="info"><label for="cr3b3_phonenumber" id="cr3b3_phonenumber_label" class="field-label">Phone Number</label>
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<td colspan="1" rowspan="1" class="clearfix cell textarea form-control-cell">
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<div>
<fieldset></fieldset>
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<div class="actions"><input type="button" name="ctl00$ContentContainer$EntityFormControl_aedb5f1249f0eb11bacb000d3aaf89e7$InsertButton" value="Contact us"
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</div>
</div>
</div>
</div>
</section>
<section id="faq-section">
<h2 class="subtitle">FAQ</h2>
<div id="faq-accordion" class="accordion faq-topics-container">
<div class="faq-topics-column">
<div class="faq-topic-container">
<h2 id="heading1" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse1" aria-expanded="false" aria-controls="collapse1" class="faq-topic collapsed"> Login assistance </button></h2>
<div id="collapse1" aria-labelledby="heading1" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> A Microsoft account is used to access BDO Global Portal: if you do not have a Microsoft account you will be taken through the setup process upon your first login. <ul>
<li>Your Username is your email address</li>
<li>Your password is your Microsoft account password</li>
<li>To reset your MFA contact BDO</li>
</ul> If you are experiencing login issues, please reach out to your BDO professional for support. </div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading2" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse2" aria-expanded="false" aria-controls="collapse2" class="faq-topic collapsed"> Multifactor Authentication
</button></h2>
<div id="collapse2" aria-labelledby="heading2" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> Multifactor Authentication is enabled in some locations: you will be prompted during log in to authenticate using your registered device. Please contact BDO if you need this device updating. In
some cases a user is requested to complete MFA twice, this occurs when a your account has its own MFA setting activated. This is the expected behavior so please continue to log in as normal. </div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading3" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse3" aria-expanded="false" aria-controls="collapse3" class="faq-topic collapsed"> Common error messages </button>
</h2>
<div id="collapse3" aria-labelledby="heading3" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description">
<ul>
<li> Your account has not been added to any Portals. Please wait until you have been added to a Portal, or a new Portal has been created for you. <ul>
<li> This error is shown when your Portal is still being created or has been deleted, please wait for the creation to be completed: this can take up to 24 hours. </li>
</ul>
</li>
<li> You need permission to access this site <ul>
<li> Please reach out to your BDO professional to resolve this issue </li>
</ul>
</li>
<li> Microsoft, Sorry but we’re having trouble signing you in <ul>
<li> Please reach out to your BDO professional to resolve this issue </li>
</ul>
</li>
<li> Invitation redemption failed <ul>
<li> Please reach out to your BDO professional to resolve this issue </li>
</ul>
</li>
</ul>
</div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading4" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse4" aria-expanded="false" aria-controls="collapse4" class="faq-topic collapsed"> How do I deliver files in
Exchange? </button></h2>
<div id="collapse4" aria-labelledby="heading4" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> Exchange is the BDO method for collecting files from you. Navigate to the Request Item in Exchange. Once all the files have been attached, click the Deliver button in the top right-hand corner.
</div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading5" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse5" aria-expanded="false" aria-controls="collapse5" class="faq-topic collapsed"> A Request in Exchange has been
returned, what does this mean? </button></h2>
<div id="collapse5" aria-labelledby="heading5" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> A BDO professional may Accept or Return a Request in Exchange. If it is returned it means the files attached did not satisfy the request. Ask for additional information from your BDO contact.
</div>
</div>
</div>
</div>
<div class="faq-topics-column"><input type="checkbox" id="hidden-checkbox" class="visuallyHidden-show-more-button"><label for="hidden-checkbox" class="show-more-checkbox-label">
<div class="show-more-button">
<p class="show-more-label">Read more</p>
<p class="show-less-label">Read less</p>
<div class="chevron-container"><img src="down-chevron.png" name="down-chevron.png" class="full-img"></div>
</div>
</label>
<div class="faq-topic-container">
<h2 id="heading6" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse6" aria-expanded="false" aria-controls="collapse6" class="faq-topic collapsed"> Do I receive notifications?
</button></h2>
<div id="collapse6" aria-labelledby="heading6" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> You can control the Notifications you receive in your Profile page. Click on the icon in the top right-hand corner, My Profile. </div>
</div>
</div>
<div class="faq-topics-dropdown">
<div class="faq-topic-container">
<h2 id="heading7" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse7" aria-expanded="false" aria-controls="collapse7" class="faq-topic collapsed"> What is the best browser to
use? </button></h2>
<div id="collapse7" aria-labelledby="heading7" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> Google Chrome, however other browsers are supported. </div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading8" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse8" aria-expanded="false" aria-controls="collapse8" class="faq-topic collapsed"> We have large files, how do we
upload large files? </button></h2>
<div id="collapse8" aria-labelledby="heading8" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> BDO Global Portal supports files up to 2 GB. </div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading9" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse9" aria-expanded="false" aria-controls="collapse9" class="faq-topic collapsed"> What is the difference between
a Portal and Projects? </button></h2>
<div id="collapse9" aria-labelledby="heading9" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> The BDO Global Portal is specific to each client. The Projects within the Portal represent each engagement. </div>
</div>
</div>
<div class="faq-topic-container">
<h2 id="heading10" class="accordion-header"><button type="button" data-bs-toggle="collapse" data-bs-target="#collapse10" aria-expanded="false" aria-controls="collapse10" class="faq-topic collapsed"> Why is there a Microsoft
header in BDO Global Portal? </button></h2>
<div id="collapse10" aria-labelledby="heading10" data-bs-parent="#faq-accordion" class="accordion-collapse collapse">
<div class="faq-description"> The BDO Global Portal runs on Microsoft SharePoint to enable a modern user experience; some features are supported by Microsoft. </div>
</div>
</div>
</div>
</div>
</div>
</section>
<section id="useful-links-section">
<div class="useful-links-container">
<h2 class="subtitle">Useful links</h2>
<div class="links-container">
<div class="link-container">
<div class="link-icon"><img src="link-image.png" alt=""></div>
<div class="link-title"><a href="https://www.bdo.ca/en-ca/special-pages/global-portal/">BDO Canada, Support page</a></div>
</div>
<div class="link-container">
<div class="link-icon"><img src="link-image.png" alt=""></div>
<div class="link-title"><a href="https://www.bdo.com/client-center/bdo-global-portal-resources">BDO USA, Support page</a></div>
</div>
<div class="link-container">
<div class="link-icon"><img src="link-image.png" alt=""></div>
<div class="link-title"><a href="https://emma.bdo.com/">Emma, Global Portal Chat bot</a></div>
</div>
</div>
</div>
</section>
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<footer role="contentinfo" class="footer">
<div class="footer-bottom hidden-print">
<div class="footer-container">
<div class="footer-title">
<h1>Contact information</h1>
</div>
<div class="footer-address">
<p><b>BDO Global Office Brussels</b></p>
<p>The Corporate Village</p>
<p>Brussels Airport</p>
<p>Email globaloffice@bdo.global</p>
<p>Contact number +32 2 778 01 30</p>
</div>
<div class="footer-address hidden-tablet-mobile">
<p><b>BDO Global Office Eindhoven</b></p>
<p>Doctor Holtroplaan 15</p>
<p>Eindhoven, 5652 XR</p>
<p>Email eindhoven@bdo.global</p>
<p>Contact number +32 2 778 01 30</p>
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</div>
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</footer>
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<script type="text/javascript">
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return re.test(String(email).toLowerCase());
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const login = () => {
if (validateEmail(inputEl.value)) {
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</form>Text Content
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About Global Portal Features Contact FAQ Links
GLOBAL PORTAL
About Global Portal Features Contact FAQ Links
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BDO GLOBAL PORTAL
ONE LOCATION WITH ALL THE INFORMATION YOU NEED
Contact us
ABOUT
BDO GLOBAL PORTAL
ABOUT BDO
GLOBAL PORTAL
Welcome to the BDO Global Portal, our powerful digital hub that makes it easy
for you to see the status of your projects in real time and to collaborate with
your BDO adviser as and when you need them.
GET IT ALL DONE WITH THE
BDO GLOBAL PORTAL
SECURE DOCUMENT SHARING
Secure collaboration with integrated features such as multi-factor
authentication, electronic document signing via DocuSign, data storage
encryption, secure document exchange, and audit logging.
24/7 ACCESS TO BDO SERVICES
Round the clock access to BDO services, modern tools, and applications, as well
as insights tailored to your industry and business.
PERSONALISED INSIGHTS
The MyInsights section contains all the latest news, events and insights
relevant to your industry. What you want to see is completely up to you and
easily customisable.
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INTUITIVE FLOW AND NAVIGATION
Information is easily accessible, customisable and simple to understand.
ENHANCED COLLABORATION
Real-time collaboration space for you and your BDO team, including project,
task, and team management, and the latest workflow tools.
NOTIFICATION OF KEY MILESTONES
Never miss a key update with personalised alerts relating to key events or
milestones, such as when documents have been uploaded or changed, or when
documents need to be signed.
BDO GLOBAL PORTAL
DEMO VIDEO
Watch the BDO Global Portal demo video for more information on key features and
benefits available to users.
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Organize provides project management assistance through a task list and calendar
that can be tailored to show relevant due dates, deadlines, and engagement
milestones. This is where BDO professionals will add deadlines for deliverables
and expected or agreed upon milestones for delivering information requests.
Exchange allows BDO professionals to provide and assign information requests to
you and your organisation, while providing an easy and secure platform for
document sharing and tracking – and this includes visibility into the status of
all activities and requests.
Documents offers a secure location for engagement deliverables. Both BDO
professionals and members of your organisation can upload files to the Documents
page, ultimately allowing real-time editing and collaboration.
GET AN IMPRESSION
CONTACT
US
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BDO Global Portal experience
Member firm*
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Zimbabwe Other
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Please select an option I have issues with log in I want more information about
the Portal/BDO Other topic
First Name
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Last Name
**
Email Address
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Phone Number
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MemberFirm
**
Subject
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Question or comment
**
FAQ
LOGIN ASSISTANCE
A Microsoft account is used to access BDO Global Portal: if you do not have a
Microsoft account you will be taken through the setup process upon your first
login.
* Your Username is your email address
* Your password is your Microsoft account password
* To reset your MFA contact BDO
If you are experiencing login issues, please reach out to your BDO professional
for support.
MULTIFACTOR AUTHENTICATION
Multifactor Authentication is enabled in some locations: you will be prompted
during log in to authenticate using your registered device. Please contact BDO
if you need this device updating. In some cases a user is requested to complete
MFA twice, this occurs when a your account has its own MFA setting activated.
This is the expected behavior so please continue to log in as normal.
COMMON ERROR MESSAGES
* Your account has not been added to any Portals. Please wait until you have
been added to a Portal, or a new Portal has been created for you.
* This error is shown when your Portal is still being created or has been
deleted, please wait for the creation to be completed: this can take up to
24 hours.
* You need permission to access this site
* Please reach out to your BDO professional to resolve this issue
* Microsoft, Sorry but we’re having trouble signing you in
* Please reach out to your BDO professional to resolve this issue
* Invitation redemption failed
* Please reach out to your BDO professional to resolve this issue
HOW DO I DELIVER FILES IN EXCHANGE?
Exchange is the BDO method for collecting files from you. Navigate to the
Request Item in Exchange. Once all the files have been attached, click the
Deliver button in the top right-hand corner.
A REQUEST IN EXCHANGE HAS BEEN RETURNED, WHAT DOES THIS MEAN?
A BDO professional may Accept or Return a Request in Exchange. If it is returned
it means the files attached did not satisfy the request. Ask for additional
information from your BDO contact.
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DO I RECEIVE NOTIFICATIONS?
You can control the Notifications you receive in your Profile page. Click on the
icon in the top right-hand corner, My Profile.
WHAT IS THE BEST BROWSER TO USE?
Google Chrome, however other browsers are supported.
WE HAVE LARGE FILES, HOW DO WE UPLOAD LARGE FILES?
BDO Global Portal supports files up to 2 GB.
WHAT IS THE DIFFERENCE BETWEEN A PORTAL AND PROJECTS?
The BDO Global Portal is specific to each client. The Projects within the Portal
represent each engagement.
WHY IS THERE A MICROSOFT HEADER IN BDO GLOBAL PORTAL?
The BDO Global Portal runs on Microsoft SharePoint to enable a modern user
experience; some features are supported by Microsoft.
USEFUL LINKS
BDO Canada, Support page
BDO USA, Support page
Emma, Global Portal Chat bot
CONTACT INFORMATION
BDO Global Office Brussels
The Corporate Village
Brussels Airport
Email globaloffice@bdo.global
Contact number +32 2 778 01 30
BDO Global Office Eindhoven
Doctor Holtroplaan 15
Eindhoven, 5652 XR
Email eindhoven@bdo.global
Contact number +32 2 778 01 30