www.postalproducts.com
Open in
urlscan Pro
192.124.249.4
Public Scan
URL:
http://www.postalproducts.com/survey.asp
Submission: On February 10 via api from US — Scanned from DE
Submission: On February 10 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
Name: form1 — POST
<form action="" method="post" name="form1">
<select class="selectBG" name="category" onchange="document.location = document.form1.category.options [document.form1.category.selectedIndex].value;">
<option selected="selected" value="#">- Choose Destination - </option>
<option value="/AdvCat/Topeka-MDC-Products.htm">Topeka-MDC</option>
<option value="/AdvCat/Operations-Safety.htm">Operation Safety</option>
<option value="/AdvCat/Carrier-Products.htm">Carrier Products</option>
</select>
<!--<input class="goBtn" type="button" onclick="document.location = document.form1.category.options [document.form1.category.selectedIndex].value;" value="Go" />-->
</form>GET /search.asp
<form action="/search.asp" method="get" class="form">
<input class="searchTxt" type="text" name="zoom_query" size="38" value="enter item # or keyword" onclick="clickclear(this, this.value)" onblur="clickrecall(this,'enter item # or keyword')"> <input type="submit" class="searchBtn" name="search_btn"
value="Search">
</form>Name: form1 — POST
<form name="form1" method="post" action="">
<select name="foundus">
<option value="">Select from popular options</option>
<option value="phone">Phone</option>
<option value="internet">Internet</option>
<option value="fax">Fax</option>
<option value="mail">Mail</option>
<option value="ebuy">Ebuy</option>
</select>
<p></p>
<p> </p>
<p>
</p>
<h2>1. Please rate the following criteria: <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="50%"></td>
<td width="10%">5 Great</td>
<td width="10%">4</td>
<td width="10%">3</td>
<td width="10%">2</td>
<td width="10%">1 Poor</td>
</tr>
<tr>
</tr>
<tr>
<td width="50%">Speed of Delivery</td>
<td width="10%"><input type="radio" name="speed" value="5"></td>
<td width="10%"><input type="radio" name="speed" value="4"></td>
<td width="10%"><input type="radio" name="speed" value="3"></td>
<td width="10%"><input type="radio" name="speed" value="2"></td>
<td width="10%"><input type="radio" name="speed" value="1"></td>
</tr>
<tr>
</tr>
<tr>
<td width="50%">Condition of Package Received</td>
<td width="10%"><input type="radio" name="condition" value="5"></td>
<td width="10%"><input type="radio" name="condition" value="4"></td>
<td width="10%"><input type="radio" name="condition" value="3"></td>
<td width="10%"><input type="radio" name="condition" value="2"></td>
<td width="10%"><input type="radio" name="condition" value="1"></td>
</tr>
<tr>
</tr>
<tr>
<td width="50%">Quality of Products Received</td>
<td width="10%"><input type="radio" name="quality" value="5"></td>
<td width="10%"><input type="radio" name="quality" value="4"></td>
<td width="10%"><input type="radio" name="quality" value="3"></td>
<td width="10%"><input type="radio" name="quality" value="2"></td>
<td width="10%"><input type="radio" name="quality" value="1"></td>
</tr>
<tr>
</tr>
<tr>
<td width="50%">Value for the Money</td>
<td width="10%"><input type="radio" name="moneyval" value="5"></td>
<td width="10%"><input type="radio" name="moneyval" value="4"></td>
<td width="10%"><input type="radio" name="moneyval" value="3"></td>
<td width="10%"><input type="radio" name="moneyval" value="2"></td>
<td width="10%"><input type="radio" name="moneyval" value="1"></td>
</tr>
<tr>
</tr>
<tr>
<td width="50%">Ease of Ordering Experience</td>
<td width="10%"><input type="radio" name="ease" value="5"></td>
<td width="10%"><input type="radio" name="ease" value="4"></td>
<td width="10%"><input type="radio" name="ease" value="3"></td>
<td width="10%"><input type="radio" name="ease" value="2"></td>
<td width="10%"><input type="radio" name="ease" value="1"></td>
</tr>
<tr>
</tr>
</tbody>
</table>
<p> </p>
<p>
</p>
<h2>2. Receiving Orders: <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="65%">Was the product that you ordered and received exactly what you expected?</td>
<td width="35%"><input type="radio" name="ease-rr" value="Y"> YES <input type="radio" name="ease-rr" value="N"> NO </td>
</tr>
<tr>
</tr>
</tbody>
</table>If NO, What changes should be made to avoid any confusion for future orders?<p></p>
<textarea name="xtwo" rows="6" cols="90" value=""> </textarea>
<p> </p>
<p>
</p>
<h2>3. Please evaluate our Customer Service Staff: <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="65%">They were courteous and maintained a positive attitude:</td>
<td width="35%"><input type="radio" name="ease1" value="Y"> Agree <input type="radio" name="ease1" value="N"> Disagree <input type="radio" name="ease1" value="NA"> N/A</td>
</tr>
<tr>
</tr>
<tr>
<td width="65%">They were knowledgeable about the products:</td>
<td width="35%"><input type="radio" name="ease2" value="Y"> Agree <input type="radio" name="ease2" value="N"> Disagree <input type="radio" name="ease2" value="NA"> N/A</td>
</tr>
<tr>
</tr>
<tr>
<td width="65%">They answered your questions promptly and to your satisfaction:</td>
<td width="35%"><input type="radio" name="ease3" value="Y"> Agree <input type="radio" name="ease3" value="N"> Disagree <input type="radio" name="ease3" value="NA"> N/A</td>
</tr>
<tr>
</tr>
<tr>
<td width="65%">All unknown answers to your questions were followed-up in a timely manner:</td>
<td width="35%"><input type="radio" name="ease4" value="Y"> Agree <input type="radio" name="ease4" value="N"> Disagree <input type="radio" name="ease4" value="NA"> N/A</td>
</tr>
<tr>
</tr>
</tbody>
</table>
<p>Additional comments regarding our Customer Service Staff:</p>
<textarea name="xthree" rows="6" cols="90" value=""> </textarea>
<p> </p>
<p>
</p>
<h2>4. Problems???: <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="65%">Were there ANY problems with your order?</td>
<td width="35%"><input type="radio" name="ease5" value="Y"> YES <input type="radio" name="ease5" value="N"> NO </td>
</tr>
<tr>
</tr>
<tr>
<td width="65%">If Yes, has your problem been resolved to your satisfaction?</td>
<td width="35%"><input type="radio" name="ease6" value="Y"> YES <input type="radio" name="ease6" value="N"> NO </td>
</tr>
<tr>
</tr>
</tbody>
</table>
<p>If No, please explain below:</p>
<textarea name="xfour" rows="6" cols="90" value=""> </textarea>
<p> </p>
<p>
</p>
<h2>5. Please Rate Us..... <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="50%">How would you rate your customer service experience compared to previous customer service experiences with our company?</td>
<td width="50%">
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="60%">Improved from previous orders</td>
<td width="40%"><input type="radio" name="ease7" value="improved"></td>
</tr>
<tr>
<td width="60%">Same as previous orders</td>
<td width="40%"><input type="radio" name="ease7" value="same"></td>
</tr>
<tr>
<td width="60%">Worse than previous orders</td>
<td width="40%"><input type="radio" name="ease7" value="worse"></td>
</tr>
<tr>
<td width="60%">First experience</td>
<td width="40%"><input type="radio" name="ease7" value="firstexperience"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
</tr>
<tr>
<td colspan="2"> </td>
</tr>
<tr>
<td width="50%">How would you rate our Customer Service Staff compared to other companies who have served you?</td>
<td width="50%">
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="60%">Significantly better</td>
<td width="40%"><input type="radio" name="ease8" value="significantlybetter"></td>
</tr>
<tr>
<td width="60%">Slightly better</td>
<td width="40%"><input type="radio" name="ease8" value="slightlybetter"></td>
</tr>
<tr>
<td width="60%">The same</td>
<td width="40%"><input type="radio" name="ease8" value="same"></td>
</tr>
<tr>
<td width="60%">Slightly worse</td>
<td width="40%"><input type="radio" name="ease8" value="slightworse"></td>
</tr>
<tr>
<td width="60%">Significantly worse</td>
<td width="40%"><input type="radio" name="ease8" value="significantlyworse"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
</tr>
</tbody>
</table>
<p> </p>
<p>
</p>
<h2>6. Please recommend Postal Products to others. <span style="color:red;">*</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="65%">Would you recommend our company and products to others?</td>
<td width="35%"><input type="radio" name="ease9" value="Y"> YES <input type="radio" name="ease9" value="N"> NO </td>
</tr>
<tr>
</tr>
</tbody>
</table>
<p>Please mention any additional products that you would like to see us offer:</p>
<textarea name="xsix" rows="6" cols="90" value=""> </textarea>
<p> </p>
<p>
</p>
<h2>7. Additional Feedback </h2>
<p>Please give us an opportunity to learn from your feedback - positive and negative:</p>
<textarea name="xseven" rows="6" cols="90" value=""> </textarea>
<p> </p>
<p>
</p>
<h2>Please enter your details below - <span style="color:red;">Required(*)</span></h2>
<table width="100%" cellspacing="0" cellpadding="5" border="0">
<tbody>
<tr>
<td width="20%" align="right">Name <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="name" name="name" size="50" value=""></td>
</tr>
<tr>
<td width="20%" align="right">Order #</td>
<td width="80%"><input type="text" id="order" name="order" size="50" value=""></td>
</tr>
<tr>
<td width="20%" align="right">E-Mail Address <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="email" name="email" size="50" value=""></td>
</tr>
<tr>
<td width="20%" align="right">Address <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="address" name="address" size="50" value=""></td>
</tr>
<tr>
<td width="20%" align="right">City <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="city" name="city" size="15" value=""> Zip <span style="color:red;">*</span> <input type="text" id="zip" name="zip" size="15" value=""></td>
</tr>
<tr>
<td width="20%" align="right">State <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="state" name="state" size="50" value=""></td>
</tr>
<tr>
<td width="20%" align="right">Country</td>
<td width="80%">
<select name="country">
<option value="00">--> Choose</option>
<option value="us" selected="">United States</option>
<option value="af">Afghanistan</option>
<option value="al">Albania</option>
<option value="dz">Algeria</option>
<option value="as">American Samoa</option>
<option value="ad">Andorra</option>
<option value="ao">Angola</option>
<option value="ai">Anguilla</option>
<option value="aq">Antarctica</option>
<option value="ag">Antigua and Barbuda</option>
<option value="ar">Argentina</option>
<option value="am">Armenia</option>
<option value="aw">Aruba</option>
<option value="au">Australia</option>
<option value="at">Austria</option>
<option value="az">Azerbaidjan</option>
<option value="bs">Bahamas</option>
<option value="bh">Bahrain</option>
<option value="bd">Bangladesh</option>
<option value="bb">Barbados</option>
<option value="by">Belarus</option>
<option value="be">Belgium</option>
<option value="bz">Belize</option>
<option value="bj">Benin</option>
<option value="bm">Bermuda</option>
<option value="bt">Bhutan</option>
<option value="bo">Bolivia</option>
<option value="ba">Bosnia-Herzegovina</option>
<option value="bw">Botswana</option>
<option value="bv">Bouvet Island</option>
<option value="br">Brazil</option>
<option value="io">British Indian Ocean Territory</option>
<option value="bn">Brunei Darussalam</option>
<option value="bg">Bulgaria</option>
<option value="bf">Burkina Faso</option>
<option value="bi">Burundi</option>
<option value="Kingdom of" "="">Cambodia</option>
<option value=" cm">Cameroon</option>
<option value="ca">Canada</option>
<option value="cv">Cape Verde</option>
<option value="ky">Cayman Islands</option>
<option value="cf">Central African Republic</option>
<option value="td">Chad</option>
<option value="cl">Chile</option>
<option value="cn">China</option>
<option value="cx">Christmas Island</option>
<option value="cc">Cocos (Keeling) Islands</option>
<option value="co">Colombia</option>
<option value="km">Comoros</option>
<option value="cd">Congo</option>
<option value="cg">Congo</option>
<option value="ck">Cook Islands</option>
<option value="cr">Costa Rica</option>
<option value="hr">Croatia</option>
<option value="cu">Cuba</option>
<option value="cy">Cyprus</option>
<option value="cz">Czech Republic</option>
<option value="dk">Denmark</option>
<option value="dj">Djibouti</option>
<option value="dm">Dominica</option>
<option value="do">Dominican Republic</option>
<option value="tp">East Timor</option>
<option value="ec">Ecuador</option>
<option value="eg">Egypt</option>
<option value="sv">El Salvador</option>
<option value="gq">Equatorial Guinea</option>
<option value="er">Eritrea</option>
<option value="ee">Estonia</option>
<option value="et">Ethiopia</option>
<option value="fk">Falkland Islands</option>
<option value="fo">Faroe Islands</option>
<option value="fj">Fiji</option>
<option value="fi">Finland</option>
<option value="cs">Former Czechoslovakia</option>
<option value="su">Former USSR</option>
<option value="fr">France</option>
<option value="fx">France (European Territory)</option>
<option value="gf">French Guyana</option>
<option value="tf">French Southern Territories</option>
<option value="ga">Gabon</option>
<option value="gm">Gambia</option>
<option value="ge">Georgia</option>
<option value="de">Germany</option>
<option value="gh">Ghana</option>
<option value="gi">Gibraltar</option>
<option value="gb">Great Britain</option>
<option value="gr">Greece</option>
<option value="gl">Greenland</option>
<option value="gd">Grenada</option>
<option value="gp">Guadeloupe (French)</option>
<option value="gu">Guam (USA)</option>
<option value="gt">Guatemala</option>
<option value="gn">Guinea</option>
<option value="gw">Guinea Bissau</option>
<option value="gy">Guyana</option>
<option value="ht">Haiti</option>
<option value="hm">Heard and McDonald Islands</option>
<option value="va">Holy See (Vatican City State)</option>
<option value="hn">Honduras</option>
<option value="hk">Hong Kong</option>
<option value="hu">Hungary</option>
<option value="is">Iceland</option>
<option value="in">India</option>
<option value="id">Indonesia</option>
<option value="int">International</option>
<option value="ir">Iran</option>
<option value="iq">Iraq</option>
<option value="ie">Ireland</option>
<option value="il">Israel</option>
<option value="it">Italy</option>
<option value="ci">Ivory Coast (Cote D'Ivoire)</option>
<option value="jm">Jamaica</option>
<option value="jp">Japan</option>
<option value="jo">Jordan</option>
<option value="kz">Kazakhstan</option>
<option value="ke">Kenya</option>
<option value="ki">Kiribati</option>
<option value="kw">Kuwait</option>
<option value="kg">Kyrgyz Republic (Kyrgyzstan)</option>
<option value="la">Laos</option>
<option value="lv">Latvia</option>
<option value="lb">Lebanon</option>
<option value="ls">Lesotho</option>
<option value="lr">Liberia</option>
<option value="ly">Libya</option>
<option value="li">Liechtenstein</option>
<option value="lt">Lithuania</option>
<option value="lu">Luxembourg</option>
<option value="mo">Macau</option>
<option value="mk">Macedonia</option>
<option value="mg">Madagascar</option>
<option value="mw">Malawi</option>
<option value="my">Malaysia</option>
<option value="mv">Maldives</option>
<option value="ml">Mali</option>
<option value="mt">Malta</option>
<option value="mh">Marshall Islands</option>
<option value="mq">Martinique (French)</option>
<option value="mr">Mauritania</option>
<option value="mu">Mauritius</option>
<option value="yt">Mayotte</option>
<option value="mx">Mexico</option>
<option value="fm">Micronesia</option>
<option value="md">Moldavia</option>
<option value="mc">Monaco</option>
<option value="mn">Mongolia</option>
<option value="ms">Montserrat</option>
<option value="ma">Morocco</option>
<option value="mz">Mozambique</option>
<option value="mm">Myanmar</option>
<option value="na">Namibia</option>
<option value="nr">Nauru</option>
<option value="np">Nepal</option>
<option value="nl">Netherlands</option>
<option value="an">Netherlands Antilles</option>
<option value="nt">Neutral Zone</option>
<option value="nc">New Caledonia (French)</option>
<option value="nz">New Zealand</option>
<option value="ni">Nicaragua</option>
<option value="ne">Niger</option>
<option value="ng">Nigeria</option>
<option value="nu">Niue</option>
<option value="nf">Norfolk Island</option>
<option value="kp">North Korea</option>
<option value="mp">Northern Mariana Islands</option>
<option value="no">Norway</option>
<option value="om">Oman</option>
<option value="pk">Pakistan</option>
<option value="pw">Palau</option>
<option value="pa">Panama</option>
<option value="pg">Papua New Guinea</option>
<option value="py">Paraguay</option>
<option value="pe">Peru</option>
<option value="ph">Philippines</option>
<option value="pn">Pitcairn Island</option>
<option value="pl">Poland</option>
<option value="pf">Polynesia (French)</option>
<option value="pt">Portugal</option>
<option value="pr">Puerto Rico</option>
<option value="qa">Qatar</option>
<option value="re">Reunion (French)</option>
<option value="ro">Romania</option>
<option value="ru">Russian Federation</option>
<option value="rw">Rwanda</option>
<option value="gs">S. Georgia & S. Sandwich Isls.</option>
<option value="sh">Saint Helena</option>
<option value="kn">Saint Kitts & Nevis Anguilla</option>
<option value="lc">Saint Lucia</option>
<option value="pm">Saint Pierre and Miquelon</option>
<option value="st">Saint Tome (Sao Tome) and Principe</option>
<option value="vc">Saint Vincent & Grenadines</option>
<option value="ws">Samoa</option>
<option value="sm">San Marino</option>
<option value="sa">Saudi Arabia</option>
<option value="sn">Senegal</option>
<option value="sc">Seychelles</option>
<option value="sl">Sierra Leone</option>
<option value="sg">Singapore</option>
<option value="sk">Slovak Republic</option>
<option value="si">Slovenia</option>
<option value="sb">Solomon Islands</option>
<option value="so">Somalia</option>
<option value="za">South Africa</option>
<option value="kr">South Korea</option>
<option value="es">Spain</option>
<option value="lk">Sri Lanka</option>
<option value="sd">Sudan</option>
<option value="sr">Suriname</option>
<option value="sj">Svalbard and Jan Mayen Islands</option>
<option value="sz">Swaziland</option>
<option value="se">Sweden</option>
<option value="ch">Switzerland</option>
<option value="sy">Syria</option>
<option value="tj">Tadjikistan</option>
<option value="tw">Taiwan</option>
<option value="tz">Tanzania</option>
<option value="th">Thailand</option>
<option value="tg">Togo</option>
<option value="tk">Tokelau</option>
<option value="to">Tonga</option>
<option value="tt">Trinidad and Tobago</option>
<option value="tn">Tunisia</option>
<option value="tr">Turkey</option>
<option value="tm">Turkmenistan</option>
<option value="tc">Turks and Caicos Islands</option>
<option value="tv">Tuvalu</option>
<option value="ug">Uganda</option>
<option value="ua">Ukraine</option>
<option value="ae">United Arab Emirates</option>
<option value="uk">United Kingdom</option>
<option value="uy">Uruguay</option>
<option value="um">USA Minor Outlying Islands</option>
<option value="uz">Uzbekistan</option>
<option value="vu">Vanuatu</option>
<option value="ve">Venezuela</option>
<option value="vn">Vietnam</option>
<option value="vg">Virgin Islands (British)</option>
<option value="vi">Virgin Islands (USA)</option>
<option value="wf">Wallis and Futuna Islands</option>
<option value="eh">Western Sahara</option>
<option value="ye">Yemen</option>
<option value="yu">Yugoslavia</option>
<option value="zr">Zaire</option>
<option value="zm">Zambia</option>
<option value="zw">Zimbabwe</option>
</select>
</td>
</tr>
<tr>
<td width="20%" align="right">Phone <span style="color:red;">*</span></td>
<td width="80%"><input type="text" id="phone" name="phone" size="50" value=""></td>
</tr>
<tr>
<td colspan="2"> </td>
</tr>
<tr>
<td colspan="2">
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MY ACCOUNT INFORMATION Log In | Order Status | Help YOUR SHOPPING CART Shopping cart is empty. * Uniforms * Topeka-MDC * Mailboxes & Specialties * Operations Safety * Plant Workroom * Facility & Supply * Carrier Products * Video * www.mypostalunforms.com * Letter Carrier * Retail Operations * Work Clothes * Gloves * Footwear * Carrier Case Product * Tote/tray Racks * Case & Shelving * Carrier Accessories * MDCD Items * More * www.mailproducts.com * 4C Horizontal Mailboxes * Cluster Box Units * Guardian Series * Mail Center Products * More * HEPA Vacuums & Acessories * Plant Supplies * Security Products * Storage Cabinets & Shelving * More * Automation Machine Parts * Automation Accessories * Dock Products * Labeling & Trays * Mail Distribution * More * Carrier Case Products * Matting * Stamps * Acrylic Forms Holders * Crowd Control * New Facility Equipment * More * Carrier Delivery Products * LLV Products * Rural Carrier Products - Choose Destination - Topeka-MDC Operation Safety Carrier Products WHAT'S HOT * - Uniforms * - Winter Supplies * - Mail Transports * - Service Window Stowage & Retrieval System * - Stowage & Retrieval System Mypostaluniforms.com * - Letter Carrier * - Retail Operations * - Work Clothes * - Foot Wear * - Gloves * - More Topeka-MDC Products * - Carrier Case Products * - Tote/Tray Racks * - Rolling Stock * - Automation Equipment * - Carrier Accessories * - More Mailboxes & Specialties * - 4C Horizontal * - Cluster Box Units * - Guardian Series * - Vertical Mailboxes * - More Operations & Safety * - HEPA Vacuums * - Plant Accessories * - Plant Supplies * - Security Products * - Outdoor Amenities * - More Plant Workroom * - Automation Accessory * - Machine Parts * - Mail Distribution * - Labeling & Trays * - Dock Products * - More Facilty & Supply * - Sortation Cards * - Matting - Entrance * - Slatwall * - Crowd Control * - Labels * - New Facility Equipment * - More Carrier Products * - LLV Products * - Rural Carrier Products * - Seasonal Products * - Route Inspection * - Mail Transports * - More Plant Supplies * - Cleaners * - Pest Solutions * - Winter Supplies * - Janitorial Equipment * - Miscellaneous * - More General Business * - Badge Racks * - Flags * - Indoor Signage * - Key Management * - More Service Window * - Pens * - IRT Products * - Glassine Envelopes * - Counter Top products * - Stamp Display * - More Mail Equipment * - Conveyors * - Mail Carts * - Sorting Tables * - Mail Bags * - Container Trucks * - More Plant Accessories * - Plant Shelving * - Stools & Ladders * - Dollies * - Casters * - Flashlights/Accessories SDS Information * - N1016055 * - N1016056 * - S1001152 SURVEY THE POSTAL PRODUCTS UNLIMITED, INC. CUSTOMER SURVEY As the Customer Service Manager of Postal Products Unlimited, I want to thank you for giving us the opportunity to service your needs. We appreciate your business and want to ensure that we meet and exceed your expectations on EVERY order. Therefore, by taking a couple of minutes out of your busy day to tell us about the products and services that you received, it will help us attain our goal of 100% customer satisfaction. We sincerely appreciate your input and will use your suggestions as part of our continuous improvement program. Fill Required Fields - Required(*) HOW WAS YOUR ORDER PLACED WITH US? * Select from popular options Phone Internet Fax Mail Ebuy 1. PLEASE RATE THE FOLLOWING CRITERIA: * 5 Great 4 3 2 1 Poor Speed of Delivery Condition of Package Received Quality of Products Received Value for the Money Ease of Ordering Experience 2. RECEIVING ORDERS: * Was the product that you ordered and received exactly what you expected? YES NO If NO, What changes should be made to avoid any confusion for future orders? 3. PLEASE EVALUATE OUR CUSTOMER SERVICE STAFF: * They were courteous and maintained a positive attitude: Agree Disagree N/A They were knowledgeable about the products: Agree Disagree N/A They answered your questions promptly and to your satisfaction: Agree Disagree N/A All unknown answers to your questions were followed-up in a timely manner: Agree Disagree N/A Additional comments regarding our Customer Service Staff: 4. PROBLEMS???: * Were there ANY problems with your order? YES NO If Yes, has your problem been resolved to your satisfaction? YES NO If No, please explain below: 5. PLEASE RATE US..... * How would you rate your customer service experience compared to previous customer service experiences with our company? 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