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HOW IT WORKS

Find out how our solution helps you turn browsers into buyers.

FEATURES

GrowReclaimMeta Persistent Audiences

INTEGRATIONS

From Shopify to Klaviyo, explore over 80 integrations.

SUPPORT

Access guides, troubleshooting, and expert assistance.

FEATURED


Kin Euphorics’ priority was to reactivate a significant portion of their dormant
list of 2 million contacts.
Success Stories
Resources


FEATURED

REACTIVATE YOUR EMAIL LIST


Safely re-engage dormant Emails.

HOW IT WORKS

Unlock lost revenue with our solution for unidentified abandoners.

INTEGRATIONS

Streamline your workflow with our 80+ integrations.

BLOG


RETENTION ACADEMY


PODCASTS


Company


ABOUT US

Hear our origin story and meet our team.

CAREERS

Explore career opportunities with Retention.com.

EVENTS

See upcoming events we’re hosting or attending.

REFERRALS

Got a referral? Let us know here.
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TURN ANONYMOUS SHOPPERS INTO REVENUE.

Retention.com's identity resolution software helps Shopify merchants recover
lost shoppers and increase Klaviyo flow revenue by 2-3x. 

We expand your email list by identifying website visitors, even if they don’t
fill out a form. 

Lower acquisition costs, acquire more customers, and boost revenue – Try
Retention.com today

Try It Out
11.5x ROI
In the first 12 months using Grow
$40k/mo
Incremental first 30 day abandoned cart revenue
10x ROI
175k net-new emails added in 8 months
11.5x ROI
In the first 12 months using Grow
2.4m net-new contacts
In the last 12 months with Grow
10.9x ROI
In Q4 2022 with Grow and Reclaim
27.7x ROI
Last 12 months with Grow and Reclaim
13.4x ROI
Q1 2023 with Grow and Reclaim
7x ROI
75% increase in email list size in 8 months
$280k/mo
$280k/mo incremental first 30 day total flow revenue
$71.9k Incremental Revenue
Last 30 day revenue with Grow
21x ROI
21x ROI from Grow and Reclaim in 12 months
3.2x ROI
In the first 60 days with Reclaim
10.3x ROI
Q1 2023 with Grow and Reclaim
3.2x ROI
In the first 60 days with Grow, Reclaim and Meta
$600k/mo
Incremental Revenue in Q4 2022 with Grow
Hear how True Classic generated over 1M in revenue & 53X in ROI with
Retention.com
Watch Video




WE SOLVE YOUR FOUR BIGGEST PROBLEMS.



1

SETUP

Add our pixel (which is essentially a tiny snippet of code) to your Shopify
store.
2

SEE THE BIGGER PICTURE

Capture more of your store visitors—even if they aren’t logged in to Shopify or
they switch devices.
3

GET MORE CARTS TO THE FINISH LINE

Re-engage lapsed audiences with abandonment flows sent through email or SMS.
4

MAKE MORE MONEY

Sit back and watch your cart abandonment revenue grow.
1

98% OF YOUR SHOPPERS ARE ANONYMOUS


Your cart abandonment emails are not sending to every website visitor. We help
capture the emails from anonymous visitors, even if they don’t fill out a form –
100% compliant.
2

APPLE UPDATES ARE IMPACTING YOUR ABANDONMENT REVENUE


Due to recent iOS updates, ESP’s like Klaviyo can only track your site visitors
for 7 days. We track visitors for 2 years –  increasing your cart, browse and
product abandonment revenue.

3

YOU STRUGGLE TO GROW YOUR EMAIL LIST

Forms only capture sign-ups at a 2% rate. Our technology identifies your
anonymous website visitors, so that you can safely retarget them and bring them
back to buy.

4

YOU HAVE A DORMANT EMAIL LIST


We filter inactive subscribers who are hurting conversions using live open and
click signals. We help you reactivate them and improve your email marketing
performance.
Get Started



IT’S A NO-BRAINER.

Hundreds of brands have boosted their revenue with Retention.com, and who says
no to more money?

RECLAIM 5X MORE CART ABANDONERS

Send abandonment flows to a wider audience of shoppers.

Get Reclaim

10X YOUR REVENUE

Start seeing increased sales and higher average order values.

Get a demo

ACCELERATE LIST GROWTH BY 10-15X

Safely and securely grow your email list 10-15x faster than ever before.

Get Grow

IMPROVE META EVENT MATCH QUALITY SCORE

Watch your EMQ score go up within 24 hours, then flow through to your CPCs
within weeks.

OWN YOUR DATA

Create and grow email lists that don’t expire until you say so.

OVER 100 INTEGRATIONS

Including Shopify, Klaviyo, Salesforce, Iterable, and Attentive.

$$$
printing money
$$$
Please stand by
$$$
printing money
$$$
Please stand by
$$$
Printing money
$$$
Please stand by
$$$
printing money
$$$
Please stand by
$$$
printing money
$$$
Please stand by


SUCCESS STORIES

Brands that discovered the magic of Retention.com

 * The Retention.com team is always there for support and constantly striving to
   improve their services and provide more value to their customers. We value
   their partnership greatly to help our business drive incremental growth
   profitability.
   
   Ben Yahalom
   
   President, True Classic
   
   

 * “Retention.com Grow is our #1 source for Top-of-Funnel emails. They are
   targeted, have great engagement metrics, and convert. We not only realize a
   consistent 9.25x ROI, we capture over 10x the subscribers that we were
   capturing pre-Retention.com Grow.”
   
   Julia Linker
   
   Sr. Director, CRM and Lifestyle, Vital Proteins
   
   

 * Reactivate has become an indispensable piece in our “tool belt.” The
   interface is easy to use, the team has been extremely accommodating, and most
   importantly, it’s highly effective. Anyone looking to re-engage their email
   list should consider this powerful tool.”
   
   Michael Goff
   
   Digital Strategy, Loop 7 Media for Science Natural Supplements
   
   

 * “Retention.com has been an instrumental part of driving incremental revenue
   from our email marketing. It’s easy to set up, there’s no commitment, and it
   begins generating additional revenue for your business the minute you turn it
   on. If you want to get more out of your email marketing, Retention.com is a
   no-brainer.”
   
   Roman Berezecky
   
   Director of Website Marketing
   
   

 * “Unlike other sectors of the economy, Spartan was literally in a zero-revenue
   scenario as a result of the pandemic. Retention.com Resolve helped us get our
   audience growth back on track, pre-sell tickets to future events, and move
   towards filling a revenue hole that will help us get through the pandemic and
   on to our next chapter.”
   
   Todd Leiser
   
   Global Head CRM, Analytics, and Marketing Tech at Spartan Race
   
   

 * “We have over 2 million dormant emails that we weren’t mailing. Retention.com
   Reactivate has helped us recapture a significant portion of that list,
   recovering those contacts at around 5% of the cost of acquiring new ones. The
   open rates are staggering.”
   
   Jenay Nelson
   
   Ecommerce & Digital Strategy, Kin Euphorics
   
   

 * “Retention.com has delivered CARIUMA a staggering 13.1x ROI, and helped us
   achieve our bigger-picture goal of building a large, addressable 1st party
   data asset.”
   
   Felipe Araujo
   
   Chief Digital Officer, CARIUMA
   
   

 * "What started out as an endeavour to grow my email list size has blossomed
   into a suite of new tools to utilize both for email marketing as well as Meta
   retargeting and most importantly, prospecting. "
   
   – Chuck Melber
   
   Marketing Director, Nomad Goods
   
   

 * "Retention was simple to install and integrate into our existing Klaviyo
   flows. The team helped out with any questions I had and so far the results
   have been fantastic. We're seeing our list grow and revenue to prove they're
   worthwhile e-mails to capture! In addition to that, we've started using the
   Facebook integration to generate an audience and look forward to seeing those
   results as well."
   
   Emeric Harney
   
   Marketing Director
   
   

 * “Retention.com is a reliable and automated way to grow 1st party audience for
   publishers. This audience is ours, we OWN it and is not subject to the whims
   of a large tech giant, I would call this a publisher’s dream”
   
   Jay Graves
   
   COO, Blueprint Inc.
   
   

 * "Retention.com is pretty much free money. We were able to drive 15%
   incremental revenue from retention that we would otherwise have lost."
   
   Nathan Yick
   
   VP of Growth
   
   

 * "We've seen excellent results from the Reclaim product after the first 30
   days and are already seeing a strong return on investment. Setting up the
   integration was seamless and the Retention team has provided excellent
   support at every step of the process."
   
   Lizzy Seto
   
   Email Marketing Specialist, tentree
   
   

 * “Retention.com Resolve is the single best growth hacking tool I have ever
   come across in 25+ years of being an ecommerce entrepreneur. Never before
   have I seen 40x+ ROI, anywhere.”
   
   Josh Abramson
   
   Co-Founder, Parcelle Wines
   
   

 * "Retention has been an amazing partner for The Porch Swing Company. Not only
   have we been able to identify and target tens of thousands of new customers,
   but we've also driven significant revenue for the business that would have
   otherwise been a missed opportunity. We are beyond thrilled that we've been
   able to integrate Retention into our larger marketing efforts and look
   forward to continue working together."
   
   Hayley Phillips
   
   Director of E-Commerce, The Porch Swing Company
   
   

 * "An email is worth more than a one time order"
   
   Dimos Karpouzis
   
   CMO
   
   

 * “I was initially concerned with the deliverability of the Retention.com
   contacts, but engagement turned out to be fantastic — better than our house
   list. Email is over 50% of total revenue, and Retention.com Grow is now the
   fastest-growing lead source to the channel. Grow was easy to implement and
   Latico is seeing 20x ROI.”
   
   Ben Schreiber
   
   Head of Ecommerce, Latico Leathers
   
   


GET STARTED WITH RETENTION.COM

Ready to make shopping cart abandonment a thing of the past?

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