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Effective URL: https://www.lifestylesports.com/ie/customer-service/returns/returns.html?sc_src=email_265116&sc_lid=32835853&sc_uid=AdNAU02Atg&s...
Submission: On April 05 via api from BE — Scanned from DE
Effective URL: https://www.lifestylesports.com/ie/customer-service/returns/returns.html?sc_src=email_265116&sc_lid=32835853&sc_uid=AdNAU02Atg&s...
Submission: On April 05 via api from BE — Scanned from DE
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Life Style Sports FREE DELIVERY OVER €70 ORDER BY 10PM FOR FREE NEXT DAY DELIVERY OVER €70 en_IE * Ireland (€) * United Kingdom (£) * Europe (€) Please put something in your bag 0 Item Total €0.00 Free Fast Delivery on All Orders ORDER BY 10PM FOR FREE NEXT DAY DELIVERY OVER €70 View Bag Checkout * Log in Log in Register Check Order Search Catalog Search * Sale Men's Sale * All Men's * Men's Clothing * Men's Footwear * Football Boots Women's Sale * All Women's * Women's Clothing * Women's Footwear Kid's Sale * All Kid's * Boy's Clothing * Girl's Clothing * Kid's Footwear By Category * All Sale * Accessories * Football * Men New & Featured * New In * Trending Now * White Trainers * Running Edit * Gifts For Him * Gifts Cards * Sustainability * Sale Footwear * All Footwear * Trainers * Running * Trail * Gym & Training * Slides * Football Boots * Rugby Boots * Running Shoe Finder Clothing * All Clothing * Co-ords & Tracksuits * Shorts * T-Shirts * Jerseys * Hoodies & Sweatshirts * Half Zip 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O'Neills * On Running * Precision * Puma * Sokito * Timberland * UGG * Under Armour * Urban Fitness * Vans * Veja * Log in / Register / Check Order * Wishlist * Store Locator * Ireland (€) * Ireland (€) * United Kingdom (£) * Europe (€) SERVICE MENU SERVICE MENU -------------------------------------------------------------------------------- * Cookies & Privacy Policy * Delivery * Returns * FAQs * Join Our Team * Gender Pay Gap * Website Terms & Conditions * Competition Terms & Conditions * GIFT CARDS * Secure Online Shopping * Ask a Question CONTACT US -------------------------------------------------------------------------------- EMAIL: help@lifestylesports.com PHONE: 01 582 3527 Mon-Fri 9:00-17:30 RETURNS -------------------------------------------------------------------------------- If it doesn't fit or you've changed your mind, no problem. We've taken the hassle out of returns and put together our top FAQs to answer any queries you may have about your Returns Process. Don't see the answer you're looking for? Mail us at help@lifestylesports.com FREE RETURNS TO ANY LIFE STYLE SPORTS STORE You can return your order to any Life Style Sports store for a refund within 14 days of receipt or exchange it within 28 days of receipt. You'll need a copy of your email confirmation. We'll accept the email on your phone, so no need to print anything. We do not offer cash refunds for sale items. You can exchange for another product of the same value or be refunded onto a gift card. To find your nearest store and opening hours click here for our Store Locator FREE COLLECTION OR DROP OFF You can either schedule a free collection or drop your item off at your local post office, parcel locker or Post Point location. (You will need a printer to print off a label for FREE DROP-OFF) FREE DROP-OFF: Download and print your Free Return Label and find your local Drop-Off location here at Post-Parcels/Click-and-Post/Returns FREE COLLECTION:To arrange a free delivery, just fill out your returns details here at Post-Parcels/Click-and-Post/Returns 0:00 FREE DROP OFF You can drop your item off at your local Parcel Connect location for free. To arrange free return and print your Returns Label, go to parcelconnect.ie/return/ POSTAGE REFUND If you paid for your order using PayPal, you can claim a refund for return postage charges. To arrange a refund visit paypal.com/ie/webapps/mpp/refunded-returns/ FREE DROP OFF For free, labeless returns simply drop your parcel off at your local convenience store. Go to coll8.drop2shop.ie/Select-Retailer/ 0:00 HOW DO I POST MY ORDER? Don't like it? Don't think it is suitable? Don't worry - you have 14 days from receipt to return it to us for a refund or 28 days from receipt for an exchange. We do not offer cash refunds for sale items. You can exchange for another product of the same value or be refunded onto a gift card. We have made returns SO EASY- You can now return your order FOR FREE. Pack your item carefully, preferably in the original packaging -it's re-usable. Your dispatch label already has a return address on it. Footwear must be in the box and clothing with labels attached. Swimwear and Underwear must have the Hygiene Seal intact and in place. NEED MORE HELP? -------------------------------------------------------------------------------- Here's our more commonly asked FAQs to help guide you through the Returns Process. We think we have it covered, but if you still have questions that need answering, get in touch with the team help@lifestylesports.com WHAT DO I DO IF I LOST MY RETURN FORM? We are all human and as such, have the ability to lose things from time to time. If you do not have your return form, check your Shipping Packet or your email for your Order Number. Write down your Order Number and full name clearly on some paper and include this in your return. If you would like some more help on this, mail us help@lifestylesports.com WHO PAYS FOR THE RETURN? If you are based in Ireland or Northern Ireland, both collection and drop-off returns are FREE. International Customers will need to pay return postage, unless the item they received was incorrect and/or faulty. We always recommend using a trusted postal service that can provide a proof of postage. If the item you received was wrong/faulty- read on. WHAT HAPPENS IF I RECEIVED THE WRONG ITEMS IN MY ORDER? We aim to get you exactly what you ordered to you. In the unlikely event the item you received is incorrect for any reason- please get in touch via email with our Help Team at help@lifestylesports.com immediately. Email is monitored 9:00-17.30 (GMT) Monday to Friday and is the quickest way to get a response. Alternatively, you can call our Customer Care team on the below number; Republic of Ireland: 01 582 3527 We will always reimburse you for any postage paid to get an incorrect item returned to us. Please use a trusted carrier and keep a proof of postage. Email or call if this happens to you. (Check our returns options at the top of the page to see if your return can be returned for FREE.) WHAT HAPPENS IF THE ITEM IS FAULTY? Nobody is perfect- and in rare instances, this can stretch to our products. If you think the item you received is faulty or otherwise not up to scratch- get in touch at help@lifestylesports.com immediately. Alternatively, you can call our Customer Care team on the below number; Republic of Ireland: 01 582 3527 We will always reimburse you for any postage paid to get a faulty item returned to us. Please use a trusted carrier and keep a proof of postage. Email or call if this happens to you. (Check our returns options at the top of the page to see if your return can be returned for FREE.) HOW LONG IS THE RETURNS POLICY? If you don't like something or it doesn't fit, you have 14 days from receipt to return it for a full refund or 28 days from receipt to return it to us for an exchange. We do not offer cash refunds for sale items. You can exchange for another product of the same value or be refunded onto a gift card. You can either return by post or by popping into any Life Style Sports store. If you are returning by post, we recommend that you use a carrier who can give you a proof of postage. HOW LONG DOES IT TAKE TO PROCESS A REFUND? Refunds are usually processed on the day they are received back but they can take up to 7 working days for refunds to show up on your account. Local orders normally take between 3-5 working days but remember, it depends entirely on how long your bank or card issuer takes to process the refund on their side. We will refund you by the same method of payment you used when you originally placed your order. For customers using credit or debit cards, this will be refunded back onto the same card. CAN I GET AN EXCHANGE? You can absolutely exchange an online order exclusively in our Life Style Sports stores- stock dependent. Check where your local store is here at lifestylesports.com/ie/stores At this time, we cannot offer exchanges on online orders through our Web Returns Service. We can refund you your entire order as per our policy and you can place an alternative order for your preferred colour/size. THE NITTY GRITTY Here's some of the minor details of our Returns Policy worth knowing. * Goods returned must be in a re-saleable condition. This means that any labels, tags and/or covering, such as a shoe-box must be intact and included with the return. Swimwear, body-suits and underwear must be returned with the Hygiene Seal intact, if this is removed we will not refund you for this item. * Personalised Items are exempt from our Returns Policy. Please double-check your spelling on these items! We cannot issue a refund if you made a mistake or if a player changes their allocated number after your purchase as this is outside of our control. * Gift Vouchers are treated as cash and are exempt from our Returns Policy. Gift Vouchers are treated like cash and are therefore exempt from the returns policy. If you pay for an item using a gift card, your refund will be placed back onto a Gift Card. * The Life Style Sports Standard Returns Policy doesn't affect your statutory right to cancel your contract with us. * Your statutory rights to cancellation are detailed in our Terms & Conditions. CONTACT INFO -------------------------------------------------------------------------------- IRELAND RETURNS DEPOT Life Style Sports Web Returns Life Style Sports FC Block G Aerodrome Business Park Rathcoole County Dublin D24 R2HE UK & NORTHERN IRELAND RETURNS DEPOT Life Style Sports Web Returns Victoria Square Shopping Centre Belfast Co Antrim Northern Ireland BT14QG CONTACT PHONE NUMBERS International Landline: (+353) 1582 3527 Republic of Ireland: 01 582 3527 United Kingdom: 0115 824 5889 CUSTOMER CARE Email help@lifestylesports.com HELP * Delivery * Returns * Store Locator * Gift Cards * FAQs * CUSTOMER SERVICE Mon-Fri 9:00-17:30 * ROI: 01 582 3527 * UK: 0115 824 5889 * eMail us About * About Us * Talent * Affiliates * Student Discount * Refer A Friend * Press Enquiries Partners * Munster Rugby * Leinster Rugby * TikTok * Facebook * Twitter * YouTube * Instagram * Blog Join Thanks! 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