www.surveymonkey.com Open in urlscan Pro
52.84.198.8  Public Scan

URL: https://www.surveymonkey.com/r/NewStandardCSAT?Source=CognizantB2BSpain_CognizantB2BGlobal_2947494
Submission: On January 21 via manual from IN — Scanned from DE

Form analysis 1 forms found in the DOM

Name: surveyFormPOST

<form name="surveyForm" action="" method="post" enctype="multipart/form-data" novalidate="" data-survey-page-form="">
  <div class="questions clearfix">
    <div class="question-row clearfix 
                   ">
      <div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
        
        
    
    ">
        <div id="question-field-532659159" data-qnumber="1" data-qdispnumber="1" data-question-id="532659159" class=" question-single-choice-radio qn question vertical question-required">
          <h3 class="screenreader-only">Question Title</h3>
          <fieldset class=" question-fieldset" data-radio-button-group="">
            <legend class="question-legend">
              <h4 id="question-title-532659159" class="
                     question-title-container ">
                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate  
                "> Please indicate the most recent service used:</span>
              </h4>
            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="">
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659159">
                    <input id="532659159_3519164919" aria-labelledby="532659159_3519164919_label" name="532659159" type="radio" role="radio" class="radio-button-input " value="3519164919" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659159_3519164919_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659159_3519164919">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Counseling&nbsp;Support </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659159">
                    <input id="532659159_3519164920" aria-labelledby="532659159_3519164920_label" name="532659159" type="radio" role="radio" class="radio-button-input " value="3519164920" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659159_3519164920_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659159_3519164920">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Work-Life Services (i.e. Child Care, Elder Care, Daily Living, Financial, or Legal Referrals) </span>
                    </label>
                  </div>
                </div>
              </div>
            </div>
          </fieldset>
        </div>
      </div>
    </div>
    <div class="question-row clearfix 
                   ">
      <div data-question-type="single_choice_horiz" data-rq-question-type="single_choice_horiz" class="question-container
    
        
        
    
    ">
        <div id="question-field-532659160" data-qnumber="2" data-qdispnumber="2" data-question-id="532659160" class=" question-single-choice-radio qn question horiz question-required">
          <h3 class="screenreader-only">Question Title</h3>
          <fieldset class=" question-fieldset" data-radio-button-group="">
            <legend class="question-legend">
              <h4 id="question-title-532659160" class="
                     question-title-container ">
                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate  
                "> Overall, how satisfied are you with the help you received?</span>
              </h4>
            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="horizontal-answer-options clearfix">
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659160">
                    <input id="532659160_3519164923" aria-labelledby="532659160_3519164923_label" name="532659160" type="radio" role="radio" class="radio-button-input " value="3519164923" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659160_3519164923_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659160_3519164923">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Very satisfied </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659160">
                    <input id="532659160_3519164924" aria-labelledby="532659160_3519164924_label" name="532659160" type="radio" role="radio" class="radio-button-input " value="3519164924" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659160_3519164924_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659160_3519164924">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Satisfied </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659160">
                    <input id="532659160_3519164925" aria-labelledby="532659160_3519164925_label" name="532659160" type="radio" role="radio" class="radio-button-input " value="3519164925" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659160_3519164925_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659160_3519164925">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Neutral </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659160">
                    <input id="532659160_3519164926" aria-labelledby="532659160_3519164926_label" name="532659160" type="radio" role="radio" class="radio-button-input " value="3519164926" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659160_3519164926_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659160_3519164926">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Dissatisfied </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659160">
                    <input id="532659160_3519164927" aria-labelledby="532659160_3519164927_label" name="532659160" type="radio" role="radio" class="radio-button-input " value="3519164927" aria-checked="false">
                    <label data-sm-radio-button-label="" id="532659160_3519164927_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659160_3519164927">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Very dissatisfied </span>
                    </label>
                  </div>
                </div>
              </div>
            </div>
          </fieldset>
        </div>
      </div>
    </div>
    <div class="question-row clearfix 
                   ">
      <div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
    
        
        
    
    ">
        <div id="question-field-532659166" data-qnumber="3" data-qdispnumber="3" data-question-id="532659166" class=" question-matrix question-matrix-non-accordion qn question rating question-required">
          <h3 class="screenreader-only">Question Title</h3>
          <div class=" question-fieldset question-legend">
            <h4 id="question-title-532659166" class=" question-title-container ">
              <span class="required-asterisk notranslate"> * </span>
              <span class="user-generated notranslate  
                "> Please rate each statement below regarding your experience with the&nbsp;specialist throughout the&nbsp;initial call.</span>
            </h4>
            <div class="question-body clearfix notranslate ">
              <table class="question-matrix-table table-reset reflow" cellspacing="0">
                <thead>
                  <tr>
                    <td style="width:20%;"> &nbsp; </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> Strongly agree </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> Agree </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> Neutral </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> Disagree </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> Strongly disagree </td>
                    <td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated"> N/A </td>
                  </tr>
                </thead>
                <tbody>
                  <tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
                    <td class="matrix-row-label-cell">
                      <span class="matrix-row-label question-body-font-theme user-generated"> The&nbsp;specialist&nbsp;was courteous and empathetic. </span>
                    </td>
                    <td class="touch-sensitive" col="0">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3519164993" aria-labelledby="532659166_3519164991_3519164993_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3519164993" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3519164993_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3519164993">
                          <span data-position="0" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> Strongly agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="1">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3519164994" aria-labelledby="532659166_3519164991_3519164994_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3519164994" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3519164994_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3519164994">
                          <span data-position="1" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> Agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="2">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3519164995" aria-labelledby="532659166_3519164991_3519164995_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3519164995" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3519164995_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3519164995">
                          <span data-position="2" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> Neutral </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="3">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3519164996" aria-labelledby="532659166_3519164991_3519164996_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3519164996" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3519164996_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3519164996">
                          <span data-position="3" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> Disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="4">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3519164997" aria-labelledby="532659166_3519164991_3519164997_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3519164997" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3519164997_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3519164997">
                          <span data-position="4" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> Strongly disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="5">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164991_3555613561" aria-labelledby="532659166_3519164991_3555613561_label" name="532659166_3519164991" type="radio" role="radio" class="radio-button-input " value="3555613561" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164991_3555613561_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164991_3555613561">
                          <span data-position="5" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The&nbsp;specialist&nbsp;was courteous and empathetic.</span> N/A </span>
                        </label>
                      </div>
                    </td>
                  </tr>
                  <tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
                    <td class="matrix-row-label-cell">
                      <span class="matrix-row-label question-body-font-theme user-generated"> The specialist&nbsp;provided me support aligned with my needs. </span>
                    </td>
                    <td class="touch-sensitive" col="0">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3519164993" aria-labelledby="532659166_3519164992_3519164993_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3519164993" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3519164993_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3519164993">
                          <span data-position="0" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> Strongly agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="1">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3519164994" aria-labelledby="532659166_3519164992_3519164994_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3519164994" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3519164994_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3519164994">
                          <span data-position="1" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> Agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="2">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3519164995" aria-labelledby="532659166_3519164992_3519164995_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3519164995" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3519164995_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3519164995">
                          <span data-position="2" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> Neutral </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="3">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3519164996" aria-labelledby="532659166_3519164992_3519164996_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3519164996" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3519164996_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3519164996">
                          <span data-position="3" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> Disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="4">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3519164997" aria-labelledby="532659166_3519164992_3519164997_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3519164997" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3519164997_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3519164997">
                          <span data-position="4" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> Strongly disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="5">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3519164992_3555613561" aria-labelledby="532659166_3519164992_3555613561_label" name="532659166_3519164992" type="radio" role="radio" class="radio-button-input " value="3555613561" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3519164992_3555613561_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3519164992_3555613561">
                          <span data-position="5" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The specialist&nbsp;provided me support aligned with my needs.</span> N/A </span>
                        </label>
                      </div>
                    </td>
                  </tr>
                  <tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
                    <td class="matrix-row-label-cell">
                      <span class="matrix-row-label question-body-font-theme user-generated"> The resources I received from the specialist helped me handle my issue. </span>
                    </td>
                    <td class="touch-sensitive" col="0">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3519164993" aria-labelledby="532659166_3555613560_3519164993_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3519164993" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3519164993_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3519164993">
                          <span data-position="0" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> Strongly agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="1">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3519164994" aria-labelledby="532659166_3555613560_3519164994_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3519164994" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3519164994_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3519164994">
                          <span data-position="1" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> Agree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="2">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3519164995" aria-labelledby="532659166_3555613560_3519164995_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3519164995" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3519164995_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3519164995">
                          <span data-position="2" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> Neutral </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="3">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3519164996" aria-labelledby="532659166_3555613560_3519164996_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3519164996" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3519164996_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3519164996">
                          <span data-position="3" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> Disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="4">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3519164997" aria-labelledby="532659166_3555613560_3519164997_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3519164997" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3519164997_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3519164997">
                          <span data-position="4" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> Strongly disagree </span>
                        </label>
                      </div>
                    </td>
                    <td class="touch-sensitive" col="5">
                      <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-532659166">
                        <input id="532659166_3555613560_3555613561" aria-labelledby="532659166_3555613560_3555613561_label" name="532659166_3555613560" type="radio" role="radio" class="radio-button-input " value="3555613561" aria-checked="false">
                        <label data-sm-radio-button-label="" id="532659166_3555613560_3555613561_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="532659166_3555613560_3555613561">
                          <span data-position="5" class="radio-button-display ">
                          </span>
                          <span class="radio-button-label-text question-body-font-theme user-generated ">
                            <span class="smusr_radio-row-text">The resources I received from the specialist helped me handle my issue.</span> N/A </span>
                        </label>
                      </div>
                    </td>
                  </tr>
                </tbody>
              </table>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div class="question-row clearfix 
                   ">
      <div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
        
        
    
    ">
        <div id="question-field-536138109" data-qnumber="4" data-qdispnumber="4" data-question-id="536138109" class=" question-single-choice-radio qn question vertical question-required">
          <h3 class="screenreader-only">Question Title</h3>
          <fieldset class=" question-fieldset" data-radio-button-group="">
            <legend class="question-legend">
              <h4 id="question-title-536138109" class="
                     question-title-container ">
                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate  
                "> In your initial call with the specialist, were you referred to an external professional?</span>
              </h4>
            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="">
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-536138109">
                    <input id="536138109_3541719961" aria-labelledby="536138109_3541719961_label" name="536138109" type="radio" role="radio" class="radio-button-input " value="3541719961" aria-checked="false">
                    <label data-sm-radio-button-label="" id="536138109_3541719961_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="536138109_3541719961">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Yes </span>
                    </label>
                  </div>
                </div>
                <div class="answer-option-cell">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-536138109">
                    <input id="536138109_3541719962" aria-labelledby="536138109_3541719962_label" name="536138109" type="radio" role="radio" class="radio-button-input " value="3541719962" aria-checked="false">
                    <label data-sm-radio-button-label="" id="536138109_3541719962_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="536138109_3541719962">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> No </span>
                    </label>
                  </div>
                </div>
              </div>
            </div>
          </fieldset>
        </div>
      </div>
    </div>
  </div>
  <div class="survey-submit-actions center-text clearfix">
    <button type="submit" data-submit-page-button="" class="btn small next-button survey-page-button user-generated notranslate"> Next </button>
  </div>
  <input type="hidden" id="survey_data" name="survey_data"
    value="4FoTYerhlqpl9PSGmuD5IR0aADQ7rG3KIKHtp58Jnsf128kzHctde0LmikvsxFGyDw_2BK_2BvJo8YQ1zcsIOQe9fIfDnlmoECDjD037S2QLlbz09315Mlc0Gql1x5EK1Y7jSCbfEc34nxH1paMxqLOuiAFrO8tgy87fOGnbGFiYchZhuJH5_2BeN72WKYImOAqpyoyWsh0luvEX2f05rLNehFAhirBS53rRJP2rdeBMgvH0gw7LbBW_2FmBCnw_2FE6HIYDJ_2Fvglt_2F3_2FIZmZpUNIL8Anj2GP4bnZ_2F8EpzEKdKerEIYFGN071FOyXmELLJVDX9uOUaknoM2eUd2gNHyFy9HItfyAq4cLq0izb3hT4XDVw_2BObNgGkozAT2URMmyw3sJQghgTxDL8uCb2bb_2BXj68UXEBD0Oir6UoxP0TZ8sE70YUtJfufhsuzj5pmLGjOt5aOf7K_2FqDERX_2Fl23_2F3LLAb69QTGTDhJMqTNX5SfzbKaOZUa8gqI4tQjFQ5fwEsXhPliGGqCFYiXJKdIETPcKCZ8GZpcgUBJsF9BXKys8Y25wWCgJqi97_2BqObqw8o44zTYYaIHY">
  <input type="hidden" data-response-quality="" id="response_quality_data" name="response_quality_data" value="{}">
  <input type="hidden" id="is_previous" name="is_previous" value="false">
  <input type="hidden" id="is_changing_language" name="is_changing_language" value="">
  <input type="hidden" id="disable_survey_buttons_on_submit" name="disable_survey_buttons_on_submit" value="">
</form>

Text Content

 * Dansk
 * Deutsch
 * English
 * Español
 * Español (Latinoamérica)
 * Filipino
 * Français
 * Indonesia
 * Italiano
 * Kiswahili
 * Magyar
 * Melayu
 * Nederlands
 * Norsk
 * Polski
 * Português
 * Português (Brasil)
 * Română
 * Slovenčina
 * Slovenščina
 * Suomi
 * Svenska
 * Tiếng Việt
 * Türkçe
 * Čeština
 * Ελληνικά
 * Български
 * Русский
 * Српски
 * עברית
 * العربية
 * සිංහල
 * ไทย
 * 中文
 * 日本語
 * 한국어

English



SATISFACTION SURVEY

Dear Participant,

Thank you for taking the time to complete our survey. Your comments are very
important to us. Your honest feedback will be helpful as we continue to grow and
to improve the quality of our services.


QUESTION TITLE

* PLEASE INDICATE THE MOST RECENT SERVICE USED:

Counseling Support
Work-Life Services (i.e. Child Care, Elder Care, Daily Living, Financial, or
Legal Referrals)


QUESTION TITLE

* OVERALL, HOW SATISFIED ARE YOU WITH THE HELP YOU RECEIVED?

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied


QUESTION TITLE

* PLEASE RATE EACH STATEMENT BELOW REGARDING YOUR EXPERIENCE WITH THE SPECIALIST
THROUGHOUT THE INITIAL CALL.

  Strongly agree Agree Neutral Disagree Strongly disagree N/A The specialist was
courteous and empathetic.
The specialist was courteous and empathetic. Strongly agree
The specialist was courteous and empathetic. Agree
The specialist was courteous and empathetic. Neutral
The specialist was courteous and empathetic. Disagree
The specialist was courteous and empathetic. Strongly disagree
The specialist was courteous and empathetic. N/A
The specialist provided me support aligned with my needs.
The specialist provided me support aligned with my needs. Strongly agree
The specialist provided me support aligned with my needs. Agree
The specialist provided me support aligned with my needs. Neutral
The specialist provided me support aligned with my needs. Disagree
The specialist provided me support aligned with my needs. Strongly disagree
The specialist provided me support aligned with my needs. N/A
The resources I received from the specialist helped me handle my issue.
The resources I received from the specialist helped me handle my issue. Strongly
agree
The resources I received from the specialist helped me handle my issue. Agree
The resources I received from the specialist helped me handle my issue. Neutral
The resources I received from the specialist helped me handle my issue. Disagree
The resources I received from the specialist helped me handle my issue. Strongly
disagree
The resources I received from the specialist helped me handle my issue. N/A


QUESTION TITLE

* IN YOUR INITIAL CALL WITH THE SPECIALIST, WERE YOU REFERRED TO AN EXTERNAL
PROFESSIONAL?

Yes
No
Next

( Privacy & Cookie Notice

Javascript is required for this site to function, please enable.