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Skip to content Tuesday, November 9, 2021 Latest: * Winter Diet: 7 High Protein Winter Recipes You Need To Try Today * Accused of grabbing 74 bighas of land located in Haridwar of Dera, police caught from Meerut | डेरे की हरिद्वार स्थित 74 बीघा जमीन हड़पने का आरोप, मेरठ से पकड़ लाई पुलिस * UK Publisher Appeals Against Court Ruling In Meghan Markle Copyright Case Over Letter To Her Father * Another OnePlus Nord 2 Explodes, Owner Suffers Severe Burn Injuries * T20 World Cup, ENG vs NZ: England, New Zealand Eye Final Spot In Shadow Of 2019 Classic * * HAMARA BHARAT * Sports * Technology * Health * News * Contact FEATURED News HDFC BANK FORCIBLY WITHDRAWS MONEY FROM CUSTOMER ACCOUNT IN LIEU OF DISPUTED CREDIT CARD BILLS | COMPANIES NEWS October 28, 2021 admin 0 Comments New Delhi: HDFC Bank took Rs 56,763 from a customer’s account in an unauthorised manner to settle alleged debt on a credit card which was neither requested nor used. This episode occurred at the HDFC Gurguram branch where the bank issued a credit card to a customer (name withheld) which was received but never used. In 2015-16, the bank started sending bills of Rs 14,500 for a card which was never requested but received and not used. When the customer enquired there was no response. When the customer approached the branch manager, he was asked to destroy the card and send it to the Chennai office which he did in his presence. However, to his chagrin the customer continued to receive credit card statements. The harassed customer then started writing mails to Aditya Puri, then chairman of the bank. While these mails were acknowledged there was no closure in the matter. The follow ups were constant on the pry of the customer but all to no avail. The bank started harassing the customer again in 2021 when the customer’s employer was called for credit card bills. The bank then sent a legal notice for the credit card. The same customer also had a HDFC Standard Life policy and when the amount matured, HDFC Bank debited Rs 56,763 from the bank account in lieu of the credit card bills. The bank is not permitted by RBI guidelines to hold money from the savings account to pay for this debt. This debt arose from a credit card and should have been treated as a separate issue. What is worse is that as part of the redemption process a cancelled cheque of Kotak Mahindra Bank was provided, HDFC Life continuously delayed the settlement saying it had not received the mail. When after repeated entreaties the amount was credited into the said account, said money evaporated. The bank has not provided any statement of transactions and cash memo which is actually signed by the bank customer or any document which proves that the credit card was requested or used. The Credit card is a Prepayment Plan Instrument and requires the bank to make sure that if instrument is issued it should be in possession of the rightful owner and not some frivolous record in the database. The card/instrument was received but disputed from the outset by the rightful owner. The Bank and the collection agencies have made several attempts to call and harass the client which has been put on record. The recorded emails show that repeatedly a clarity was requested from the bank to show how the credit card was even used by the client. The bank has fled from its responsibility. There is no record that the request was made for such a credit card. The credit card is not showing on the HDFC portal and no data is available to even challenge the claim. The bank has prevented the client from genuine information in order to bring clarification to the matter and has left the client to the scrutiny and illegal practice of various collection agencies. The matter arose at HDFC Gurugram branch but the office to pursue the matter was addressed in Chennai for no specific reason. This was done to make it inaccessible for the client to clarify the issue. That the client repeatedly visited the Gurugram Branch to clarify the matter but the whole matter was denied without providing any justification since 2014. As per RBI guidelines banks have a restricted access to exercise their right to lien. The bank cannot exercise a lien over a personal account of a customer. According to guidelines a credit card account is always separate from since a person acts in a different capacity than his understanding of the savings account. The failure of the bank to bring clarity to the matter and suddenly decide to debit the savings account with a huge amount of interest is a deficiency of service as well as a malpractice which affects lakhs of customers on a daily basis. Live TV #mute Source link SHARE THIS: * Click to share on Twitter (Opens in new window) * Click to share on Facebook (Opens in new window) * Click to share on Telegram (Opens in new window) * Click to share on WhatsApp (Opens in new window) * RELATED 5 AFFORDABLE PHONES YOU CAN CHECK OUT Flipkart is back with yet another sale event, where the e-commerce giant is offering a slew of smartphones with temporary price cuts coupled with other sale offers. The Flipkart Mobiles Bonanza sale August 2021 edition is now live in India and will go on till August 23. As expected, customers… August 19, 2021 In "Technology" PS5 INDIA AUGUST 26 RESTOCK: HOW TO PRE-ORDER PLAYSTATION 5, PS5 DIGITAL EDITION PS5's August restock is here. Today at 12pm noon, both variants of Sony's next-gen console — the Rs. 49,990 Blu-ray-equipped PS5, and its Rs. 39,990 disc-less counterpart PS5 Digital Edition — will be up for pre-order in India. Amazon, Croma, Flipkart, Games The Shop, Prepaid Gamer Card, Reliance Digital, Sony… August 26, 2021 In "Technology" RBI’S NEW AUTO DEBIT RULES ARE HERE. KNOW HOW THEY WILL IMPACT CUSTOMERS As per RBI's new norms, recurring payments will now need customer's pre-approvalFrom October 1 onwards, all kinds of recurring or repetitive payments, especially made through credit and debit cards and which are of value of Rs 5,000 and above, are being preceded by a notification, 24 hours in advance, informing… October 3, 2021 In "FEATURED" * ← HRTC running additional buses on Diwali festival, list of special buses running from Delhi, Chandigarh, BBN released, maximum number of buses will run on November 3 | दिवाली त्यौहार पर HRTC चला रहा अतिरिक्त बसें, दिल्ली, चंडीगढ़, बीबीएन से चलने वाली स्पेशल बसों की लिस्ट जारी, 3 नवंबर को चलेगी सबसे ज्यादा बसें * How Ruben Trumpelmann Calmed Nerves to Set up Massive Win → YOU MAY ALSO LIKE ARYAN KHAN CASE: ARYAN KHAN HAS BEEN REGULARLY TAKING DRUGS, EVIDENCE SHOWS: AGENCY TO COURT October 14, 2021 admin 0 ISIS BEATLE ALEXANDA KOTEY PLEADS GUILTY IN US COURT TO KILLING HOSTAGES, INCLUDING AMERICANS September 3, 2021 admin 0 ARRESTED MUMBAI COP SACHIN WAZE ALLOWED TREATMENT, HE SAYS HE DOESN’T WANT TO BE ANOTHER STAN SWAMY August 31, 2021 admin 0 LEAVE A REPLY CANCEL REPLY NEWS Latest News UK PUBLISHER APPEALS AGAINST COURT RULING IN MEGHAN MARKLE COPYRIGHT CASE OVER LETTER TO HER FATHER November 9, 2021 admin 0 A British court in May upheld Meghan Markle’s copyright claim against Associated Newspapers. (File) London: A UK newspaper group began SHARE THIS: * Click to share on Twitter (Opens in new window) * Click to share on Facebook (Opens in new window) * Click to share on Telegram (Opens in new window) * Click to share on WhatsApp (Opens in new window) * FEATURED News TOXIC FROTH CONTINUES TO FLOAT IN DELHI’S YAMUNA RIVER, HERE’S WHAT’S CAUSING IT | INDIA NEWS November 9, 2021 admin 0 Latest News EXCLUSIVE: BIGG BOSS 15 WILD CARD ENTRY RAQESH BAPAT FEELS ‘SHAMITA SHETTY HAS NOT CHANGED’, CALLS SIMBA NAGPAL DARK HORSE’! | TELEVISION NEWS November 9, 2021 admin 0 FEATURED News FACEBOOK UNBLOCKS ‘#SALTBAE’ HASHTAG AMID GOLDEN STEAK VIDEO CONTROVERSY November 9, 2021 admin 0 ABOUT US Hello Friends, Welcome to Hamara Bharat. 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