astutesolutions.com
Open in
urlscan Pro
143.204.98.126
Public Scan
Submitted URL: http://iperceptions.com/
Effective URL: https://astutesolutions.com/
Submission: On August 23 via manual from US
Effective URL: https://astutesolutions.com/
Submission: On August 23 via manual from US
Form analysis 5 forms found in the DOM
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<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 220px;">
<div class="mktoAsterix">*</div>Email Address
</label>
<div class="mktoGutter mktoHasWidth" style="width: 5px;"></div><input id="Email" name="Email" placeholder="Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative" style="margin-left: 110px;"><button type="submit" class="mktoButton">Sign Up</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
value="1398"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="284-ENW-442">
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<style type="text/css">
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Business Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true" style="width: 300px;"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;">
<option value="">Select Location...</option>
<option value="United States">United States</option>
<option value="Canada">Canada</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Antigua & Deps">Antigua & Deps</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia Herzegovina">Bosnia Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Brazil">Brazil</option>
<option value="Brunei">Brunei</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina">Burkina</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Central African Rep">Central African Rep</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo (Democratic Rep)">Congo (Democratic Rep)</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="East Timor">East Timor</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Greece">Greece</option>
<option value="Grenada">Grenada</option>
<option value="Guatemala">Guatemala</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Honduras">Honduras</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland (Republic)">Ireland (Republic)</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Ivory Coast">Ivory Coast</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea North">Korea North</option>
<option value="Korea South">Korea South</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Laos">Laos</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macedonia">Macedonia</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia">Micronesia</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar (Burma)">Myanmar (Burma)</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="St Kitts & Nevis">St Kitts & Nevis</option>
<option value="St Lucia">St Lucia</option>
<option value="Saint Vincent & the Grenadines">Saint Vincent & the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome & Principe">Sao Tome & Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syria">Syria</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania">Tanzania</option>
<option value="Thailand">Thailand</option>
<option value="Togo">Togo</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad & Tobago">Trinidad & Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Vatican City">Vatican City</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="a_Solutions_of_Interest__c" id="Lbla_Solutions_of_Interest__c" class="mktoLabel mktoHasWidth" style="width: 400px;">
<div class="mktoAsterix">*</div>What solutions are you interested in?
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div>
<div class="mktoLogicalField mktoCheckboxList mktoHasWidth mktoRequired" style="width: 399px;"><input name="a_Solutions_of_Interest__c" id="mktoCheckbox_17140_0" type="checkbox" value="Agent Tools" aria-required="true"
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name="a_Solutions_of_Interest__c" id="mktoCheckbox_17140_1" type="checkbox" value="Digital Self-Service" aria-required="true" aria-labelledby="Lbla_Solutions_of_Interest__c LblmktoCheckbox_17140_1 Instructa_Solutions_of_Interest__c"
class="mktoField"><label for="mktoCheckbox_17140_1" id="LblmktoCheckbox_17140_1">Digital Self-Service</label><input name="a_Solutions_of_Interest__c" id="mktoCheckbox_17140_2" type="checkbox" value="Voice of Customer" aria-required="true"
aria-labelledby="Lbla_Solutions_of_Interest__c LblmktoCheckbox_17140_2 Instructa_Solutions_of_Interest__c" class="mktoField"><label for="mktoCheckbox_17140_2" id="LblmktoCheckbox_17140_2">Voice of Customer</label><input
name="a_Solutions_of_Interest__c" id="mktoCheckbox_17140_3" type="checkbox" value="Email Virtual Assistant (EVA)" aria-required="true"
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name="a_Solutions_of_Interest__c" id="mktoCheckbox_17140_4" type="checkbox" value="Social Marketing" aria-required="true" aria-labelledby="Lbla_Solutions_of_Interest__c LblmktoCheckbox_17140_4 Instructa_Solutions_of_Interest__c"
class="mktoField"><label for="mktoCheckbox_17140_4" id="LblmktoCheckbox_17140_4">Social Marketing</label></div><span id="Instructa_Solutions_of_Interest__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap"><label for="a_Top_CX_Goals__c" id="Lbla_Top_CX_Goals__c" class="mktoLabel mktoHasWidth" style="width: 300px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><textarea id="a_Top_CX_Goals__c" name="a_Top_CX_Goals__c" placeholder="Please share your top customer experience goals or anything else you'd like us to know." rows="2"
aria-labelledby="Lbla_Top_CX_Goals__c Instructa_Top_CX_Goals__c" class="mktoField mktoHasWidth" maxlength="2000" style="width: 300px;"></textarea><span id="Instructa_Top_CX_Goals__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth" style="width: 500px;"><span style="font-size: 12px;">By submitting my contact information, I confirm that I have read and agree to
the <a href="https://emplifi.io/legal/privacy-policy" target="_blank">Emplifi Privacy Policy</a>, which explains how Emplifi collects, processes and shares my personal data. I consent to my data being processed in accordance
with Emplifi’s Privacy Policy so that Emplifi can optimize my experience with the Emplifi brand.</span></div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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Astute Is Now Part of Emplifi
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BE A HERO
SUPERCHARGE YOUR CUSTOMER EXPERIENCES AND BRING SMART INSIGHTS BACK TO THE
COMPANY. OUR CUSTOMER ENGAGEMENT SOFTWARE GETS YOU THERE.
NO MATTER YOUR CX STRATEGY, WE HAVE YOU COVERED.
CRISIS RESPONSE MANAGEMENT
In light of the COVID-19 crisis, we are helping brands stay ahead through the
many phases. Communicate quickly and consistently with customers and employees
on all channels during the times of constant change.
* Crisis Management AI. Provide quick, easy-to-update self-service for anxious
customers utilizing expert sources (like the CDC and WHO) and additional
brand specific information.
* Meet EVA, the Email Virtual Assistant. Overloaded with emails? With EVA's
help, your Agents will only spend 1 minute reviewing the response instead of
up to 5 minutes of reviewing and creating responses.
* Health Screening Chatbot. With multi-channel options (website, intranet,
mobile and SMS), employees and visitors can engage with the chatbot and
within 3 minutes have confirmation whether it is safe for them to return to
work.
See Employee Health Screening Demo
AI-POWERED SELF-SERVICE
Astute’s award-winning digital service platform helps your customers help
themselves – no matter the time, channel, or device.
* One platform, many channels. Build the core functionality once and use your
chatbot across multiple channels.
* Flexible technology. Innovations like AI and natural language processing
(NLP) are constantly evolving. Our flexible platform ensures you can take
advantage of the latest innovations.
* Smarter approach to content. Auto-generated responses from existing content
and an easy-to-use authoring tool make knowledgebase maintenance a breeze.
See Product Details
INTUITIVE AGENT DESKTOP
Let your agents work smarter, not harder. Best-of-breed CXM empowers agents to
handle all channels in a single, streamlined interface.
* The only consumer engagement specialist. No other system supports agents like
we do because Astute's platform is rooted in decades of customer care
experience.
* No costly customization required. Generic CRM systems often require extensive
(and expensive!) customization to work well for customer care. Not Astute –
it’s just what we do.
* A flexible platform that grows with your business. Adding a new contact
channel? Integrating an order management system? Astute’s technology puts you
in the driver’s seat.
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COMPELLING CUSTOMER INSIGHTS
Gather first-party customer data across every interaction for powerful insights
you can use to improve CX for everyone.
* Deep and wide. With the Astute platform collecting first-party customer data
across a broad range of interactions, there are always new insights waiting
to be discovered.
* Combine, normalize, and correlate. Find correlations between data points that
span brands, products, geographies and more.
* Plug into your preferred business intelligence tool. Whether you use Tableau,
Power BI, or Business Objects, Astute gives you complete control over
analysis.
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ASTUTE IS THE ONLY CUSTOMER ENGAGEMENT SOFTWARE SPECIALIST.
AWARD-WINNING DIGITAL SELF-SERVICE. BEST-OF-BREED CONTACT CENTER SOFTWARE.
POWERFUL CUSTOMER ANALYTICS.
TRUSTED BY THE WORLD'S MOST INNOVATIVE BRANDS TO MAKE CUSTOMER INTERACTIONS
AMAZING.
"With Astute, we’re better armed to share Voice of Customer insights with our
Web Experience team. We’re able to understand and share insights into customer
behavior."
– Susan Campbell, Director of Customer Experience, Vera Bradley
Read the Case Study
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