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Capabilities


Products & Capabilities
Create Forms
 * Unlock the gate to informatization

Manage Customers
 * Expore Contacts
 * How to continually develop the value of Contacts?

Build a Membership System
 * Explore Membership Management Platform

Open an Online Store
 * Explore MikeCRM integrated payment solution

Send Emails and Text Messages
 * What can I do with Mails?
 * Explore the benefits of MikeCRM Messages

Solutions by scenario
Reservation Management: An All-round Online Reservation Solution
 * General scenarios
 * Scenarios including ticket or service sales
 * Unique features of Reservation Control

Ticketing, Ticket-validation and Entrance
 * How do they work?

Lucky Draw and Realtime Voting Graphic
 * More details

The use of handwritten e-signature
 * More details

Industries


Solutions by industry
Training Institutions Explore more models of training operations
College & SchoolBest practice of Campus Informatization Management
Human ResourcesA new HR management model in the digital era
HealthcareAn intelligent HCRM system for healthcare organizations
Support

English



English

English

Chinese (Simplified)

简体中文

Chinese (Traditional)

繁體中文

French

Français

Japanese

日本語

Korean

한국어

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Features

FormsCreate professional forms of survey, registration, voting, application and
collect information efficientlyContactsContact interaction is precisely recorded
for effective customer relationship managementMailsGlobal distributed
architecture and intelligent delivery strategy lead to superior EDM
performanceMessagesWith over 96% delivery rate, mass-messaging helps you realize
personalized and precise marketingMembersPlan your services according to
differentiated membership levels to increase customer loyalty and valueMerchant
ServiceOnline payment platform for both individuals and enterprises, directly
connected to WeChat Pay and Alipay

Solutions by industry

Training Institutions Explore more models of training operationsCollege &
SchoolBest practice of Campus Informatization ManagementHuman ResourcesA new HR
management model in the digital eraHealthcareAn intelligent HCRM system for
healthcare organizations
Support

English

Chinese (Simplified)简体中文Chinese
(Traditional)繁體中文FrenchFrançaisJapanese日本語Korean한국어
Enterprise Private Platform

THE PIONEER IN

DATA COLLECTING AND MARKETING

SEAMLESS INTEGRATION ACROSS DATA, MARKETING, OPERATIONS AND GROWTH

DELIVERING END-TO-END SOLUTIONS FOR YOUR DIGITAL TRANSFORMATION

for Enterprise UsersPrivate Digital PlatformCreate a free personal
accountEnterprisePrivate Digital Platform


4Million

Business Clients

160

Industries Served

11Years

of Service Excellence

4Million

Business Clients

01



160

Industries Served

02



11Years

of Service Excellence

03




What can you do with MikeCRM?

Form Design and Data Collection

Use Forms to boost data collection efficiency

Drag & drop Lego-like widgets to create excellent forms and collect information
through surveys, event registration, voting, applications, online reservations,
etc.

 * Apply to:
 * Survey
 * Sign-up
 * Voting
 * Reservation
 * Registration

Simply drag & drop widgets to create forms and collect information through
surveys, event registration, voting, applications, online reservations, etc.

Learn More

Unlimited

Unlimited number of forms and Submits

Flexible

Drag & drop to create professional forms

Compatible

Auto-fitted in PC/mobile/pad

Survey System

Highly customizable to meet all kinds of survey needs

Image Collection

Collect images and files in any format

Globalization

10 major languages supported with servers around the world

Online Payment

Templates

Signature

Lucky Draw

Ticket-validation & Check-in

SMS Verification Code

Data Security

New Submit Notification

Diverse Settings

Online Reservation

Customer Relationship Management and Value Mining

Use Contacts to accumulate customer resources

Contacts can be used independently to manage customer, supplier, partner and
employee profiles, or used together with Forms to extract key contact
information and better serve subsequent business processes.

 * Apply to:
 * Customers
 * Employees
 * Communities
 * Students

Contacts can be used to manage customer, supplier, partner and employee
profiles, or used together with Forms to extract key contact information for
subsequent business processes.

Learn More

Import & Export

Create, import and export contacts in multiple ways

Contact Merging

Recognize and merge duplicate contacts smartly

Targeted Marketing

Send messages based on contact groups

Profile Management

Collect images and files in any format

Auto-create

Extract and create contacts from Submits

Complete Contact Fields

30+ basic widgets and more customized fields

Unlimited

Operation Logs

Filters

Groups & Tags

Behavior Tracking

Notes & Attachments

Bulk Management

Interconnect with Forms

Share Contact

Custom
Display

Membership Management and Private Pool Marketing

Use Membership Management Platform to expand your private traffic pool

MikeCRM Membership Platform enables companies to quickly build their own
membership system with capabilities like member registration, referrals,
promotions, and rewards. It can even evolve into an integrated platform with a
ticketing system, CXM, and customer service solutions.

 * Apply to:
 * Member Referral
 * Member Reward
 * Membership Retention
 * Member Services

MikeCRM Membership Platform enables companies to quickly build their own
membership system with capabilities like member registration, referrals,
promotions, and rewards. It can even evolve into an integrated platform with a
ticketing system, CXM, and customer service solutions.

Learn More

Member Login

Automatically identify members and provide members-only services

Promotion & Referral

Customize reward rules to increase private traffic

Levels of Services

Services differentiated according to membership levels

Points & Balance

Design your own member asset system

Profile Modification

Members can update their profile

Adaptable

Can be embedded/visited in your website/SNS

Highly Customizable

Cover all scenarios & industries

Member Home

Member Portrait

Member Groups

Member Notification

Data Analysis

Membership Card

Multichannel Access

Member Interaction

Online Store and Payment Collection

Use Merchant Service to run your online business

As an extremely lightweight e-commerce system, MikeCRM Merchant Service enables
users to easily build an online store and collect payments. By end of 2021, it
has served over 20,000 merchants with an annual transaction amount of over ¥300
million.



 * Apply to:
 * Retail
 * Online Ordering
 * Training Courses
 * Ticket Sales
 * Offline Services

As an extremely lightweight e-commerce system, MikeCRM Merchant Service enables
users to easily build an online store and collect payments. By end of 2021, it
has served over 20,000 merchants with an annual transaction amount of over ¥300
million.

Learn More

Easy to Apply

Enterprises, institutions and individuals are all acceptable

No Annual Fee

Free to apply, no annual fee, transparent transaction rate

WeChat Pay/Alipay

Keep every penny safe and every transaction secure

8 Years Experience

Guarantee your transaction by 8-year stable operation

Rich Scenarios

Your can sell both goods and services with a single form

Operational Independence

Run your online store with no advertising or bidding costs

Online Merchant
Integration

Customer Data
Refining

Order Notification

WeChat Integration

Fast Review

Transaction Secured

Charts & Analysis

Highly Compatible

Promotion Tools

Order Management

Messages Delivery and Closed-loop Marketing

Use Mails + Messages to deliver sustainable marketing

Email and SMS are both mediums and carriers of information and marketing.

After 8 years of independent R&D, MikeSent! mail network is applied on a massive
scale worldwide with extreme efficiency, diligence and success in email
delivery.

Meanwhile, MikeCRM has established extensive partnerships with leading SMS
providers to optimize the SMS delivery performance for our users.

 * Apply to:
 * New Arrivals
 * Promotion
 * Invitation
 * Greetings

Email and SMS are both mediums and carriers of information and marketing. Use
MikeCRM Mails and Messages modules, together with the help of Contacts, you can
deliver messages to any targeted customer.

Explore MailsExplore Messages

Trigger Messages

Send notification automatically upon user behavior

Targeted Marketing

Send personalized messages to targeted recipients

Delivery Rate

Industry-leading in sending algorithm

Flexible Billing

Volume pricing, failed sending returns credits

Real-time Report

Detailed report to optimize sending strategy

Global Service

Global deployment of service network

SMS Signature

Innovative Editor

Delivery Logs

Variables

Templates

Pre-exclude

Mass Sending

Analysis

Simple

Multiple Methods

MikeCRM Product Family: Digital operations foundation

--------------------------------------------------------------------------------

Forms

Collect data all round

Contacts

Accumulate customer value

Messages

Reach customers efficiently

Mails

Make professional email marketing

--------------------------------------------------------------------------------

Enterprise Private Platform

Reservation Management

Start online booking business

Membership Management

Manage private traffic pool

Data Security

Private Storage

Integration

--------------------------------------------------------------------------------

Foundational Support

Payment Collection Solution

Global Email Delivery Network

--------------------------------------------------------------------------------

Scenario-based Application

Customer Service System

Talents Recruiting System

Forms: Collect data all round



75 form widgets

31 contact widgets

11 customized fields

Unlimited Submits

File/Image upload

Collect beyond storage limit

200+ form templates

100+ appearance themes

Diverse extensions

Learn More


Pay as You Need: Make every penny count

Simple, beautiful and free

Unlimited Use

A professional platform for personal users

Around $200 per year

Reliable enterprise infrastructure

From $800 per year

Unlimited and Free

Since launching MikeCRM 2.0 in 2016, we have been committed to streamlining
workflows across industries.

MikeCRM Personal Mini is a lifetime-free plan with unlimited access to all basic
form features, allowing users to collect data in almost any kind of scenario.

Unlimited forms
Unlimited form questions
Unlimited form views
Unlimited data collected
Sign up free

37+

Form Widgets

200+

Templates

150+

Themes

Conditional

Logic

Customized

Appearance




New Submit

Notification

Data Sync

in WeChat

Rich Text

Editor

Image Edit

Toolkit

Form

Groups

Sumbits

Charts





Secure, Professional, Thoughtful: Key to enduring recognition from users

Meet multiple standards of

security and compliance

With proven expertise in management, product and technology, MikeCRM has met
rigorous security standards, ensuring an end-to-end secure business process.

Ministry of Public Security

DJCP MLPS Level 3

ISMS

Certification

TWPC

Certification

Penetration Test Passed

Security Assessment Passed

Open Invitation to White Hat

10 years experience in

online business

With extensive experience in the field, MikeCRM has built a robust front-end and
back-end architecture with zero black-box code, ensuring the highest standards
of business continuity and data security.

Self-developed Architecture

10Years

Stable Operation



0

Data Breach



0

Security Incident

Serving with sincerity

Multilingual

With customer support available in Chinese, English, French, Japanese and
Korean, users around the world can benefit from professional service.

Multi-channel

We provide a variety of support methods such as phone, email and remote
assistance to resolve your issues.

Efficient

Each ticket is assigned to a dedicated agent until the case is closed, ensuring
a efficient service experience.



MikeCRM Professional Services

Let us do EVERYTHING for you

When you plan to use MikeCRM for your business, MikeCRM expert team will take
charge of all the planning and implementation work, WITHOUT you having to do
everything yourself.

Save time

All scenarios covered

1-on-1 solution

Detailed implementation

Ready to use

Quick response

Contact an expert

Cross Language Barriers: Use one system worldwide

With servers in 10 countries and regions and multilingual support in 11
languages (Simplified Chinese, Traditional Chinese, English, French, German,
Italian, Russian, Spanish, Japanese, Korean and more to come), MikeCRM aims to
better serve users around the world.

Global Server Zones
High-quality Nodes
Mail Delivery Network

From now on

Power your data with MikeCRM

Sign Up NowEnterprisePrivate Digital Platform
The Pioneer in Data Collecting and Marketing

Products

Forms
Contacts
Mails
Messages
Membership Management
Merchant Service

Your Message Subscription Platform

Industries

College & School
Training Institution
Human Resources
Healthcare
More

Scenarios

Conference & Exhibition
Event Registration
Survey
HR & Admin
Online Reservation
Online Ticketing
Enterprise Private Platform

All-in-one data gathering solutions for enterprises

Customer Service

MikeCRM WikiContact Us

About Us
Marketing
Join Us
Terms of Use

MPS DJCP

MLPS Level 3

ISO27001

Certification

TWPC

Certification

Alibaba Cloud

Penetration Test Passed



Address: C-1005, HuiRong Plaza, No. 88, Section 3 Jinhua Road, Jinjiang
Distrcit, Chengdu

Innovation Research Center/Training Base: "Sanyi + AI" Maker Space, University
of Electronic Science and Technology of China, Wenjiang District, Chengdu.

Copyright ©2012 - 2024 MikeCRM Co., Ltd.