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SEPTEMBER 2024 ROOFING AND FLOORING ENEWSLETTER

As the seasons change, it’s crucial to ensure your building is ready for what’s
ahead. In this edition, we’ll guide you through maintaining your roof and floor
as we move from summer’s intense heat to the unpredictable challenges of fall.
We’ll cover everything from budget planning and roof inspections to essential
maintenance tips. Plus, we’ve included a handy to-do list to help you smoothly
transition your building for the upcoming season!




2025 BUDGETING: HOW TO MINIMIZE ROOF-RELATED EXPENSES.

Working on your 2025 budget? Roof leaks can significantly disrupt your
facility's operations, harm valuable equipment, inventory and personal property.
Water intrusion can even jeopardize the well-being and safety of everyone in the
building. As you draft your budget for the upcoming year, consider giving your
roof a well-deserved spot. Let's look into a few factors that may cause
unexpected expenses related to roofing and what you can do as a facility manager
or business owner to minimize your risk.








ROOFING COST CONTROL: REACTIVE VS PROACTIVE.



It can be challenging to plan when it comes to your facility’s roof. Commercial
roofs tend to be overlooked unless there's an issue affecting operations and you
start seeing dollar signs. The key to avoiding expensive roof repairs, safety
concerns, issues with your equipment, inventory or product recalls along with
disruption of business operations is staying proactive and addressing any damage
early.



Severe weather, high winds, expansion and contraction of your building, foot
traffic, UV rays, debris, wildlife and vegetation growth - your facility's roof
is constantly under a lot of pressure from various factors. Over time, minor
damage will occur, whether it's a compromised membrane seam, failed flashing,
punctures and cracking, chemical reactions to pollutants, etc. It may take a
while for a roof leak to develop and the initial stages may not be evident to an
untrained eye. However, when water drips down from your ceiling, the damage can
be significant.



The good news is that experienced roofing specialists can identify minor issues
early with the proper training and technology. Comprehensive roof inspections
and preventative maintenance are essential to controlling your roofing budget.
Investing in proactive roofing services will also help you endure more storms,
as your roof will perform better in extreme conditions. Those proactive measures
are often required to stay compliant with the terms of your roof warranty. Aim
to minimize the reactive expenses as much as possible by keeping your roof in
its best condition.








WHAT ABOUT SEVERE WEATHER AND RISING PRICES?





Of course, there's more to budgeting than just your current roof condition.
Other considerations when developing your roofing budget should include factors
that are more or less out of our control, from extreme weather to ever-changing
materials and labor costs. What can you do about those?



✔ Stay on top of your local weather patterns: Research what to prepare for, both
historical data and forecasts. Set funds aside for weather-related emergencies.

✔ Take advantage of the "roofing season": In some areas of North America,
roofing work may be suspended due to snow and other climate conditions. If your
facility is located in an area affected by winter weather, aim to get your
repairs done before snow hits your roof.

✔ Plan for material and labor price increases: Inflation, labor shortages and
other challenges continue to drive up the costs of commercial roofing projects.
To minimize the impact on your roofing estimates, it’s crucial to schedule work
as far in advance as possible. If you have an open quote, lock it in before it
expires to avoid potential price hikes.








WHEN TO BUDGET FOR A REPLACEMENT?



Commercial roof replacements are costly, so maximizing the life of an existing
roof and postponing a reroof is always a budget saver. However, timing it right
is imperative. Reroofing too early means you don't fully take advantage of your
current investment. Reroofing too late may cost you more because the project may
need additional safety measures and materials. For example, if your insulation
is still in great shape, it can be repurposed, saving you money in overall
replacement. Check out this article to learn more: Repair or Reroof? What came
first the Chicken or the Egg?




QUICK CHECKLIST FOR YOUR 2025 ROOFING BUDGET.



Let's simplify our planning process to a quick checklist to help streamline it.



✔ Schedule a comprehensive roof inspection.

✔ Look into your roof's history and warranties to see the whole picture.

✔ Prioritize the repairs - what needs to be done first?

✔ Consider a custom roof maintenance plan.

✔ Look into weather patterns for your location.

✔ Discuss your long-term roofing strategy with a commercial roofing professional
to ensure you maximize your current investment and don't reroof too early or too
late.

✔ Managing multiple locations? Enroll in our National Account Program to achieve
consistent quality and labor rates for all your buildings, regardless of
location.



Do you need assistance in creating your commercial roofing budget for 2025 and
developing a long-term strategy? We are here to support you at every stage,
providing comprehensive inspections, repairs and maintenance. Additionally, we
offer advanced tools such as CentiVision and CentiMark’s Digital Customer
Experience (CMDCX) to help you understand the condition of your roof and monitor
all your roofing projects. Contact your project management team today!






LET'S TALK ROOFING!



#ASKCENTIMARK PART 2: SIMPLIFYING THE COMPLEXITY OF ROOF MANAGEMENT.

As you may already know, a thorough inspection of your commercial roof that
identifies any issues, including those that may not be noticeable to the naked
eye, is a crucial first step in keeping your building watertight (or vapor-tight
if applicable for your industry). But what does it entail exactly? In this
article, we discuss commercial roof management with our industry veterans with
over 20 years of experience: Don Lyter, Director of Service, Global Accounts and
Jakub Darling, Western Group Service Director. Today, we'll shed more light on
that first foundational step to understanding what's lurking above your head:
comprehensive commercial roof inspections.






WHY IS IT ESSENTIAL FOR ANY FACILITY MANAGER OR BUILDING OWNER TO UNDERSTAND THE
CONDITION OF THEIR ROOF?

Jakub: Anyone managing a commercial building needs to be aware of the current
condition of their roof in order to stay ahead of any significant issues that
can damage the facility's contents. Repairing minor problems as soon as possible
will minimize the possibility of interrupted operations, damaged property,
safety hazards, product recalls and other losses that may come with a
compromised roof.






HOW DO YOU EVALUATE THE CONDITION OF YOUR CUSTOMER’S ROOFS AND ACHIEVE THE LEVEL
OF DETAIL NEEDED?

Jakub: Our skilled service technicians follow a systematic approach when
inspecting roofs, ensuring that every area is carefully coordinated and
thoroughly examined. This process guarantees a comprehensive inspection of each
section, including penetrations, edge details, drainage systems, safety
equipment and much more. When applicable, we take core samples, which allow us
to understand the makeup of your existing roof and check for issues like wet
insulation.





Don: This detailed inspection approach allows us to generate comprehensive
reports with photographs and recommendations to help you address all issues and
prioritize them. Are there any immediate needs or defects? Does your roof need
to be replaced or is it in good working condition and simply needs a maintenance
routine? All of this can be determined after a thorough inspection with a
written report. With that report in hand, you can now look at every roof section
and plan your budget more precisely. For long-term strategies, check out Asset
Alert and Portfolio Management programs.






HOW FREQUENTLY SHOULD YOU CONDUCT ROOF INSPECTIONS AND WHY?

Jakub: We recommend that roof inspections be performed twice a year, typically
with the change of seasons, such as spring and fall. We also recommend that roof
inspections be performed after all severe weather events. Most commercial roof
warranties and insurance companies also require regular inspections to comply
with your policy terms.






CAN YOU DESCRIBE THE PROCESS FOR IDENTIFYING AND PRIORITIZING REPAIRS?

Jakub: Based on our comprehensive roof inspection data, we focus on any issues
causing water intrusion, such as punctures or open seams. The main goal is to
get the roof watertight. After that, we focus on issues that may escalate into
more significant problems in the future.



Don: Definitely! To maximize your roofing budget, it's essential to be proactive
in reducing reactive roofing situations, such as emergency repairs. Studies show
that building owners typically spend over 25% of their roofing budget on
reactive spending, dealing with roof leaks and emergencies. Regular roof
inspections and preventative maintenance can significantly reduce or even
eliminate this reactive spending. Additionally, staying on top of your roof's
condition can help you avoid unexpected costs, such as an early replacement if
you neglect your facility's roof.




WHAT ROLE DOES TECHNOLOGY PLAY IN THE INSPECTION AND MAINTENANCE PROCESS?

Jakub: Technology plays a vital part in the commercial roof inspection process.
Tools like drones give us an excellent overview of a facility and allow us to
zoom in on specific details. We can also use these drones for thermal scans,
which will give us a roof reading and allow us to understand where the moisture
is trapped in the roof system. CentiMark also offers a unique tool called
CentiVision that provides a visualization of the existing and proposed roof
systems to better understand the current issues and what we can do to resolve
them. We also offer a unique customer portal called CentiMark’s Digital Customer
Experience (CMDCX) to simplify your roof management. This digital customer
experience platform provides customers access to their facility's history,
including past and current repairs. This allows you to fully understand your
roof's current condition and gives you the tools and information you need to
properly manage your facility's roof.









Comprehensive inspections are your first step in preventing roof leaks and
maximizing your roofing budget. Now is an excellent time to schedule your
inspections to determine your exact roofing needs. With the change of seasons
and a few severe weather events over the summer, your facility's roof may have
damage or drainage issues that may become apparent once the fall and winter
precipitation arrives. Let's keep those reactive services to a minimum and
address the defects early. Contact us today to schedule your free commercial
roofing inspection.


LET'S TALK ROOFING!


ABOUT OUR EXPERT PANEL




DON LYTER

DIRECTOR OF SERVICE, GLOBAL ACCOUNTS

Don has 30 years of experience in the commercial roofing industry. He began as a
roofing laborer and has grown his career to become the Director of Service for
Global Accounts. His extensive hands-on experience in production, service,
estimating and project management enables him to truly understand the needs and
challenges of virtually every facility in North America. He is currently focused
on streamlining roof management for global brands, ensuring that every building
in a customer's portfolio, regardless of its location, is taken care of.


JAKUB DARLING

WESTERN GROUP SERVICE DIRECTOR

With 20 years at CentiMark, Jakub has grown from the roofing service crews to
the role of Western Group Service Director. He now coordinates national accounts
and trains service teams and account managers. Throughout his career, Jakub has
worked with various types of roofs and handled every imaginable issue. His
extensive experience and practical knowledge make him a reliable leader for any
commercial roofing project.




FALL 2024 COMMERCIAL ROOF TO-DO LIST: GET READY FOR COOLER MONTHS AFTER A HOT
SUMMER.


Are we ready for cooler temperatures and pumpkin spice? Fall is almost here,
along with shorter days, falling leaves and precipitation. Depending on your
location, your facility may be dealing with a significant increase in rooftop
debris, cold rain showers and even snow. We have created a three-step to-do list
to help you prepare your building(s) for the change of season!





STEP 1: INSPECT YOUR ROOF, EVEN IF YOU DON'T SEE ANY NEW LEAKS.

Schedule a free comprehensive inspection to identify any damage your roof
sustained over the summer. A large portion of North America has been
experiencing a dry spell recently, which may trick us into putting the roof's
condition on the back burner. However, this strategy may backfire with fall and
winter rains and snow. Unfortunately, extreme heat and ultraviolet (UV) exposure
may be escalating the aging process of your roof components, particularly if you
have a darker membrane that does not reflect the sun's rays the same way as a
highly reflective "cool roof." Here's what extreme heat and sun exposure may do
to your facility's roof:



✔ Thermal expansion: When roofing and other building components are exposed to
high temperatures, they will expand. When temperatures cool off at night, the
components will contract. This constant cycle may lead to cracks, blisters and
other minor damage that may build up over years and become a more significant
repair. Other issues related to extreme heat may include warping, buckling or
shrinkage of the roofing materials.



✔ Degradation from UV radiation: Prolonged exposure to UV may affect chemical
bonds in some roof systems. This degradation may cause certain materials, such
as asphalt or rubber, to become more brittle. If you have an older roof, it may
have accumulated years of such damage. While fading and discoloration are
primarily an aesthetic concern, it may be an indication of material degradation
from extreme UV exposure.



✔ Blistering: Heat and humidity may cause blistering of the roof surface due to
the evaporation of moisture trapped in roof layers. Eventually, those blisters
may pop, creating an opportunity for water intrusion.



✔ Adhesive failures: High temperatures can cause the deterioration of sealants,
adhesives and caulking. With the record-breaking heat we experienced this
summer, checking your seals, flashings and other roof components is imperative.



✔ Roof membrane damage: Prolonged heat exposure may cause deterioration of the
roof. This makes them more susceptible to impact, resulting in punctures and
tears.



In addition to the heat and UV-related damage, this summer also brought severe
storms, hurricanes, monsoons and hail. Learning the exact condition of your roof
after facing those elements is the crucial first step to preparing for the next
season. Sign up for a free commercial roof inspection with CentiMark to receive
a detailed report outlining all damage with photographs and repair options.





STEP 2: PROCEED WITH REPAIRS, CLEANING AND MAINTENANCE.

Once you know the exact state of your roof and have a list of needed repairs,
it's time to schedule the services you need.



✔ Repairs: Complete your repair checklist. The key is to minimize emergencies.
Take full advantage of good weather and repair all issues before dealing with a
colder, rainier season or snow. In many areas of North America, roofing work may
halt during winter. Your goal is to repair everything you need before then and
minimize roof emergencies during the winter months, when accessing roofs may be
more challenging and completing work may be more expensive. Remember, reputable
commercial roofing contractors already have many projects scheduled, so planning
ahead is a good idea.



✔ Debris removal: Ensure your drain systems are ready for rain and snow. Having
your drains, gutters, downspouts and other components clear of leaves and debris
is imperative. To stay watertight, you need to ensure rainwater and snowmelt can
freely drain from your flat roof. Ponding water is a recipe for roof leaks,
membrane deterioration, algae growth and other issues that may shorten the life
of your roof.



✔ Preventative maintenance: Create your custom plan and schedule based on your
roof’s needs. Are you in charge of a manufacturing facility producing chemical
exhaust that may affect your roof? Do you run a hotel with a variety of roof
projections to ensure the comfort of your guests? Are you responsible for
ensuring that servers in a data center are protected from any water intrusion?
Commercial buildings in different industries have drastically different
challenges related to their operations. Therefore, there's never a
one-size-fits-all approach when it comes to roof maintenance plans. Some types
of commercial buildings are fine with seasonal roof cleaning and inspections.
Others opt for specific services every month due to the stringent compliance
standards of their industry. Developing a preventative roof maintenance plan and
schedule based on your exact needs and geographical location is paramount to
maximizing your budget and the life of your roof.







STEP 3: KEEP YOUR ROOF'S DOCUMENTATION IN ORDER.

Understanding your existing roof's warranty and staying compliant with its terms
is essential to maximizing your roofing budget. We recommend evaluating your
roof warranty and ensuring it fits your building's needs. Retrieve past repair
history and any other documentation you may need to be fully prepared for
unexpected or planned future replacements and upgrades. To simplify access to
all historical documentation, current repair data and future recommendations,
the CentiMark team created CentiMark’s Digital Customer Experience (CMDCX). This
comprehensive customer portal lets you see all the available information on your
roof online, anytime, anywhere. If you manage a portfolio of buildings, CMDCX
will streamline your multi-location management by providing data on all your
properties.



The fall season is almost here and winter will soon be upon us. After enduring
summer storms and record-breaking heat waves, it's important to give your roof
the attention it needs. Interested in a free comprehensive roof inspection or
have any other questions? Contact us today!






BOOK A ROOF INSPECTION!




FALL MAINTENANCE 101: PREPARE YOUR FLOOR FOR THE SEASONAL SHIFT.

Seasonal maintenance and timely repairs are essential to extending the life of
your floor and exterior surfaces. Whether you are a retail store preparing for
another wave of holiday shopping, a manufacturing plant planning your scheduled
shutdown or a hospital with 24/7 non-stop operations, staying on top of the
condition of your floor and grounds is paramount.




IS YOUR FLOOR READY FOR THE SEASON CHANGE? HERE'S HOW IT MIGHT IMPACT YOUR
FACILITY!

While the changing leaf colors may be exciting for many, when they fall and get
tracked inside your commercial building along with dirt and rainwater, you may
be presented with a few extra challenges:



✔ Slippery surfaces

✔ Stains

✔ Abrasion

✔ Dirt and debris accumulation

✔ Chemical exposure to deicing chemicals, acidic rain and more



To stay on top of those seasonal challenges, you may have to amp up the cleaning
and maintenance of your floor. Here are a few resources to help you:



Polished Concrete Cleaning Guidelines Video

Resinous Floor Cleaning Guidelines Video

How-to Maintain Floors in Grocery Stores Video



EXPECTING MORE FOOT TRAFFIC THIS SEASON? LET'S ENSURE YOUR FLOOR CAN HANDLE IT.

Holidays will be here before we know it. If you are in charge of a retail space,
shipping warehouse or any other facility with seasonal traffic increases, let's
make sure you are ready. Here's a quick checklist to help you:

✔ Schedule a comprehensive floor inspection to identify any issues affecting
your facility's floor safety and accessibility. Make any needed repairs as soon
as possible.



✔ Remember to maintain your exterior surfaces! Your parking lots and sidewalks
have been exposed to record-breaking temperatures this summer, combined with
storms and traffic. Your pavement may need repairs, resurfacing or refreshed
demarcation.



✔ Address the signs of early damage, including spalling, spills, moisture and
uneven joints.



✔ Create a floor maintenance schedule to accommodate the traffic increase.



✔ Train your team and stock up on industrial-grade DIY flooring products to be
ready for anything.



Need a professional to take the maintenance off your to-do list? Contact
QuestMark here >>





LESS FOOT TRAFFIC OVER THE HOLIDAYS? IT'S THE IDEAL TIME TO FOCUS ON FLOOR
IMPROVEMENTS.

With the holiday season and planned plant shutdown approaching, it's the perfect
time to focus on the condition of your facility floors and grounds. During this
period of reduced activity, when pedestrian and vehicular traffic is minimal,
you have a unique opportunity to assess, repair and improve your floors without
disrupting operations. At QuestMark, we can help you with:



✔ Floor repairs and resurfacing: Enhance the safety and accessibility.



✔ Safety lines and demarcations: Address these with minimal disruption during
low traffic.



✔ Traffic solutions: Repair and resurface your parking lots, sidewalks and
grounds to enhance safety and curb appeal.



✔ Painting: Refresh and protect your facility with professional painting
services.



Check out our online shop and our Amazon store for industrial-grade DIY
products. If you feel like your current floor solution is not keeping up with
your operational demands, this article will help you narrow down other options.



Whether you anticipate an increase in foot or vehicular traffic this fall and
winter or you are preparing for the holiday shutdown, conducting a comprehensive
floor inspection is your initial step in assessing your facility's flooring
needs. Let's ensure that you stay ahead of floor damage in your commercial
building and keep your surfaces safe, accessible and prepared for any
challenges. Contact us today to schedule your inspection.






LET'S TALK FLOORING!



NEED HELP? CONTACT US!

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your facility's roof or floor!


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