vertigogamesaid.freshdesk.com
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Submitted URL: http://vertigogamesaid.freshdesk.com/
Effective URL: https://vertigogamesaid.freshdesk.com/support/home
Submission: On March 11 via api from US — Scanned from DE
Effective URL: https://vertigogamesaid.freshdesk.com/support/home
Submission: On March 11 via api from US — Scanned from DE
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1 forms found in the DOM/support/search
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PAPAYA PLAY Login Signup Home Solutions HOW CAN WE HELP YOU TODAY? Enter your search term here... Search Login to submit a new ticket KNOWLEDGE BASE BLACKSHOT SEA General 6 * Who can I look for if I have any questions? * What events can I take part in? * How can I report a hacker/abusive player? * I have an idea/feedback/suggestion that I would like to share with the GMs! * I did not receive my event prizes! See all 6 articles Account 6 * Can I delete my account/character? * Why was I banned? * My account has been scammed/hacked * How can I migrate my old PlayOne/Garena account? * My account has been banned because my other user used hacktools on it See all 6 articles Billing 6 * Minimum Requirement For Purchases * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Xsolla) * How can I top-up using Razer Gold PIN? * Something Wrong With Transaction? (Razer Goldpin) See all 6 articles BLACKSHOT GLB Billing 8 * Minimum Requirement For Purchases * How Do I Change My Currency Type? * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Xsolla) * Do I Need To Pay To Play ? See all 8 articles Account 1 * How do I delete my account? UNCHARTED WATERS ONLINE New Players 10 * What is there to do in Uncharted Waters Online? * What is UWC? * I can't purchase UWC. Are there any conditions? * How can I interact with the Uncharted Waters Online Community? * How Do I Tell If The GM/CA/ST Is Real? See all 10 articles General 8 * What is there to do In Uncharted Waters Online? * What is UWC? * I can't purchase UWC. Are there any conditions? * How can I interact with the Uncharted Waters Online community? * Why do I get an error message when trying to make a purchase at the Pop-up Shop? See all 8 articles Technical 9 * What are the system requirements to run Uncharted Waters Online? * When encountering Storms on the seas, my computer stops responding. What should I do? * As soon as I start sailing on the sea, my computer stops responding. What should I do? * What ID and password should I use to log in? * My password works on the Papaya Play site but I can't login to the Game See all 9 articles Billing 11 * Minimum Requirement For Purchases * How Do I Change My Currency Type? * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Xsolla) * Something Wrong With Transaction? (Razer Goldpin) See all 11 articles Gameplay <Aides> 3 * When can I get an Aide? * How do I give my Aide a Ship to sail? * Will my Aide lose "Trust: if I change their ship? Gameplay <Character> 5 * Can I change my Character's Nation later? * I can't delete my Character... * Can I change my Character's appearance or Name later? * Does the Nation I select affect gameplay? * How many Characters can I create under the same account? Gameplay <Company> 4 * On what occasion is a Character automatically withdrawn from the Company it's affiliated with? * On what occasion is a Company automatically dismissed? * Director of my Company seems to have been offline for a long time and there is no way to contact him/her. * How do I apply to join a Company? Gameplay <Events> 3 * What is Epic Sea Feud? * What is Battle Campaign? * What is Academy Battle? Gameplay <Items> 2 * My Character can't put on some Equipment Items. * The item that I owned has disappeared from Inventory. Gameplay <Jobs> 4 * How many Jobs are there? * I'm an Adventurer. What should I do to level up quickly? * I'm a Merchant. What should I do to level up quickly? * I'm a Maritimer (Militant). What should I do to level up quickly? Gameplay <Level Up> 3 * I'm an Adventurer. What should I do to level up quickly? * I'm a Merchant. What should I do to level up quickly? * I'm a Maritimer (Militant). What should I do to level up quickly? Gameplay <Seas> 1 * Why does Water sometimes deplete faster than Food when on the sea? Gameplay <Ships> 1 * There is still a space in my Cargo but I can't obtain/buy Trade Goods anymore. Gameplay <Skills> 2 * Where can I learn Skills? * How many Skills can a Character learn? Gameplay <Others> 3 * What is Cultural Contribution and how do I earn it? * What are Roman Coins and what do they do? * How do I purchase Quarters? LA TALE General 10 * Does La Tale have a Discord server? * Are there any guides/tips for this game? * Can I change my character's name? * Can I reuse a deleted character's name? * Can I change my character's class? See all 10 articles Game Issues 11 * The game won’t let me delete a character. What do I do? * I have reached the character deletion limit. How can I delete my character now? * I cannot switch to my main class after going to subclass. Why is that? * I was scammed! Can you help me? * How do I report an abusive player? See all 11 articles Account 8 * Can you transfer items from my old character/account to my new character/account? * I forgot my password! What can I do? * Is account sharing allowed? * Can I link my Steam account to my Papaya Play account? * I was hacked! Can you help me? See all 8 articles Technical 13 * What are the system requirements to run La Tale? * How do I take screenshots, and where do I find them? * How do I play with a gamepad or controller? * How do I change the game resolution? * Can I play La Tale on Mac OS? See all 13 articles Billing 8 * I bought an item in the Fashion Shop, but my LTC was deducted, and I never received the item! * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Xsolla) * Something Wrong With Transaction? (Razer Goldpin) * How do I change my currency type? See all 8 articles Migration 3 * What is Papaya Play? * What data will be transferred to Papaya Play through the migration service? * When can I start playing La Tale on Papaya Play? WAR ROCK General 2 * What Is The Minimum Age To Create An Account? * How To Submit A Ticket? Account 4 * My Account Has Been Blocked! Is There Any Way That I Can Get Unblocked? * How Do I Prevent Being Hacked? (Protecting Your Account) * I Was Hacked! How Do I Get My Items Back? * How do I delete my account? Technical 2 * What Is Bug Abuse? * I Saw Someone (Cheating, Hacking, Duping, Doing Something Wrong)! What Can I Do About It? Billing 9 * Minimum Requirement For Purchases * Something Wrong With Transaction? (Xsolla) * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Razer Goldpin) * How Do I Change My Currency Type? See all 9 articles NINE DRAGONS General 17 * Can I trade items/gold for real-life cash, or vice-versa? * Can I play in Asia? * Can you restore items lost to failed reinforcement attempts? * I lost my item to a scam. Can I get it back? * I was unable to access my account for a few days. Can you refund/extend my temporary items? See all 17 articles Report 5 * I found a bug/issue in the game. Can I report it? * I have an idea/suggestion for the game. Where can I share it? * How can I report other user's illegal activities? * Someone keeps killing my character! Can you do something? * Someone is insulting/harassing me via chat/PM's. Billing 3 * Do I need to pay to play? * What are the Payment Requirements? (NDC) * What is a Chargeback? Account 10 * Can you release the suspension on my account? * Can you help me transfer items between accounts/characters? * I haven't played in a long time, and forgot my accountID/password. Can you help? * How do I delete my account? * How do I reset my secondary password/PIN? See all 10 articles ECHO OF SOUL General 18 * Can I trade items/gold for real-life cash, or vice-versa? * Do I need to pay to play? * Can I play Echo of Soul from any country? * Which time zone is used in the game? * Can you restore items lost to failed improvement attempts? See all 18 articles Report 5 * Someone scammed me! Can I get my cash/items back? * I found a bug/issue in the game. Can I report it? * How can I report other user's illegal activities? * Someone keeps killing my character! Can you do something? * Someone is insulting/harassing me via chat/PM's. Account 10 * Why was my account suspended? * Can you release the suspension on my account? * Can you help me transfer items between accounts/characters? * I forgot/can't reset my password. Can you help? * How do I delete my account? See all 10 articles Technical 5 * My game client doesn't do anything after I enter my password. * What is Xigncode? * I can't create a character even though I have room for more * My Friend list is broken! * Am I allowed to use a VPN? TREE OF SAVIOR General 11 * How can I be a CA (Community Advisors) in Tree of Savior Global? * Why can't I access my character? * I found an error/bug/typo. What should I do? * What is the character limit for team and character names? * How can I report a hacker/abusive player? See all 11 articles Technical 4 * I can't download the game * What are the Minimum Requirements to Download the Game? * The game shut down. What do I do? * I got a Xigncode error message Account 5 * My account has been scammed/hacked * I can't access, my ID and PW are correct! * I forgot my password! * How do I delete my Papaya Play account? * I forgot my Papaya Play ID Gameplay 3 * Why do I have less character slots? * I can't advance even after buying the Medal of Honor! * How do you buy at the Exchange Shop? S.K.I.L.L. SPECIAL FORCE 2 General 2 * What regions are available at the Papaya Play Service? * Game Guidelines (Rules) Technical 2 * Guide to fix the audio/sound issues * How to fix the Game Error Code 27000 (Error occurred while checking CRC) Billing 7 * How Do I Change My Currency Type? * Something Wrong With Transaction? (Paymentwall) * Something Wrong With Transaction? (Xsolla) * Something Wrong With Transaction? (Razer Goldpin) * Do I need to pay to play S.K.I.L.L. Special Force 2? See all 7 articles Account 1 * Can I transfer or recover my old Gameforge, Steam or PlayPark accounts? 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