www.clearstep.health Open in urlscan Pro
54.194.170.100  Public Scan

Submitted URL: https://us08.pptsend.com/l/mHj4alxPieLqy1ZS9E_Z3-5EeNpbfZN50NAK5qTahe8
Effective URL: https://www.clearstep.health/
Submission: On April 13 via manual from US — Scanned from DE

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CLEARSTEP IS AN AI CHAT HEALTHCARE ASSISTANT PROVIDING PATIENTS WITH
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HEALTH PLANS & PAYERS

We complement health plans and payers by offering plan members self-service
symptom checking, triage, and step-by-step guidance to find the most
appropriate, convenient, cost-effective, and trusted in-network care.



DIGITAL HEALTH PARTNERS

We partner with digital health, healthcare innovation, and healthcare SaaS
companies to enhance digital health products with clinically-validated AI chat
solutions.




PATIENTS LOVE CLEARSTEP! OUR NET PROMOTER SCORE IS 4X ABOVE THE INDUSTRY AVERAGE
FOR HEALTHCARE


"NICE WAY TO GUIDE PATIENTS."

Net Promoter Score 9


"THIS IS SUPER HELPFUL. I REALLY LIKED THIS TOOL AS I AM NEVER SURE WHO I SHOULD
MAKE AN APPOINTMENT WITH WHEN I HAVE SOMETHING OTHER THAN A GENERAL
CHECKUP/PHYSICAL."

Net Promoter Score 10


"THIS HELPS SOOTH A MAMA'S BRAIN FROM RUSHING THEIR BABY TO ER IN THE LATE NIGHT
HOURS"

Net Promoter Score 10


"I LIKE IT. I LIKE IT A LOT. IT'S REALLY HELPFUL. THIS IS A VERY GOOD IDEA
WHOEVER CAME UP WITH IT. IT'S VERY GOOD TO BE ABLE TO SIT DOWN AND TALK TO
SOMEBODY OR TEXT ABOUT SYMPTOMS THAT YOU'RE HAVING BECAUSE THE BODY IS SOMETHING
SERIOUS."

Net Promoter Score 10


"THIS IS GREAT. SPECIALLY WHEN PEOPLE LIKE MYSELF GETTING OLDER GETTING PAIN AND
HAVE QUESTIONS BUT TO SCARED TO GO TO HOSPITAL OR SEE A DOCTOR. THIS IS GREAT.
THANK YOU."

Net Promoter Score 10


"I FOUND IT QUITE ACCURATE IN THE LINE OF QUESTIONING. LIKE I WAS TRULY BEING
CARED FOR."

Net Promoter Score 10
Slide 2 of 2.




Clearstep in the news



"THE EASY BUTTON FOR HEALTHCARE ENGAGEMENT"

A Healthcare Innovation webinar with Joel Nelson, Chief Transformation Office of
Duly Health & Care and Adeel Malik, CEO of Clearstep

Read post and watch


"THIS SYSTEM SAVED LIVES"

BayCare's Innovative Approach to Improve Patient Experience and Outcomes

A Health Leaders webinar with Dr. Alan Weiss, MD, Chief Medical Information
Officer of BayCare Health and Bilal Naved, COO of Clearstep

Watch the webinar


“CLEARSTEP’S SMART CARE ROUTING HELPS PATIENTS CONNECT WITH THE MOST APPROPRIATE
TYPE OF CLINICIAN”

Pushing the Boundaries of Virtual Care

Dr. Matthew Sakumoto, MD, Clinical Intelligence Lead of Clearstep

Read now


FREQUENTLY ASKED QUESTIONS


Do you white label?

Yes, we can configure Clearstep’s color palette, logos, and triage endpoints
(with specific provider and facility data as well as scheduling resources) to
match your organization’s brand guidelines and specific care resources.

What is your pricing model?

Clearstep is a SaaS solution that is licensed for a fixed monthly fee with
additional variable fees associated with the features you select for your
Clearstep implementation and the scale of the implementation.

How configurable is the Clearstep platform?

The core of the Clearstep platform is a powerful symptom checking and care
routing engine. Additional features can be plugged into the core according to
your organization’s needs. We offer several product bundles that meet the needs
of most organizations. For more information on configuring Clearstep for your
organization, please contact us.

What EMR and data integrations are available?

Clearstep integrates with facility, inventory, scheduling, EMR, and CRM
databases. We are a member of Epic’s AppOrchard. Summaries of Clearstep
encounters can also be pushed back and stored as a record.

I am interested in bringing the Clearstep platform into our health system, but
am unsure which stakeholders to pitch the solution to. Any thoughts?

Clearstep frequently works with Digital or Patient Experience, Marketing, and IT
departments. We recommend reaching out to directors, VPs, SVPs, and / or
chief-level executives in each of these departments to learn more about the
digital front door, symptom checking, digital triage, or care routing
initiatives that may already be in place.

How do you protect PHI?

All data is encrypted both in transit and at rest. We only store
user-identifying data after receiving explicit consent from the user. All such
user-identifying data is stored separately from medical data. We never store IP
addresses.


WANT TO LEARN MORE?

Send us a message to schedule a demo or learn more about Smart Care Routing™
from Clearstep.


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