www.mdlive.com Open in urlscan Pro
104.209.240.184  Public Scan

Submitted URL: http://onlinedoctors.mdlive.com/MTE2LUFISi0wMTAAAAGEn5Xl2kWRd30qntKvUhUOCJBo3do9keQuJUAV2ZMk6-nqw1QWClCNYERXHmeY5SKFW2OpEec=
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Submission Tags: falconsandbox
Submission: On July 02 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

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CUSTOMER SERVICE

(800) 400-MDLIVE (6354)

SALES

(888) 781-5301
or
(888) 991-7193
Click here for Sales Inquiry

PROVIDER RECRUITMENT

(888) 450-1572
Click here for Provider Recruitment

MDLIVE HEADQUARTERS

3350 SW 148TH AVE,
SUITE 300
MIRAMAR, FL 33027.




HERE ARE SOME COMMON QUESTIONS.

HOW DO I CREATE AN ACCOUNT?

The fastest way to create a new account with MDLIVE is to click CREATE MY
ACCOUNT below or located on the top right of the navigation bar.

 1. Go to the MDLIVE Homepage.
 2. Click on “Create my account.”
 3. Fill in your details to log in and schedule an appointment.

CREATE MY ACCOUNT

HOW DO I ADD DEPENDENTS TO MY ACCOUNT?

 1. Go to MDLIVE’S Home Page.
 2. Log in to Primary account holder’s MDLIVE account.
 3. Select your name in the upper right corner of the MDLIVE web page.
 4. Select “Add New Dependent” from the drop down menu.
 5. Complete new member form. Be sure to double check spelling and contact
    information for the account and select “Add Family Member”.

 

** You will receive an email confirmation upon completion of registration for
every member added to the account. All members on the account must have their
own account, including children.

HOW DO I RESET MY PASSWORD?

 1. Go to the MDLIVE Homepage.
 2. Click on “Sign In.”
 3. Click “Forgot Username or Password.”
 4. On left hand side, under “Forgot Password,” enter Username or Email Address
    and click “Send.”
 5. A link will be send to email address on File. Please check your email and
    click on the link to reset your password.

Forgot Username or Password

HOW DO I UNLOCK MY ACCOUNT?

Please contact our Customer Service line at 888-632-2738 and speak with a Health
Service Specialist to unlock your account.

I HAVE NOT RECEIVED A CALL FROM MY PROVIDER.

Please contact our Customer Service line at 888-632-2738 and speak with a Health
Service Specialist. They will assist in providing a status update regarding your
scheduled appointment.

HOW DO I REQUEST A REFUND?

Please contact our customer service line at 888-632-2738 and speak with a Health
Service Specialist to request a refund.



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