www.mdlive.com
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104.209.240.184
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Submitted URL: http://onlinedoctors.mdlive.com/MTE2LUFISi0wMTAAAAGEn5Xl2kWRd30qntKvUhUOCJBo3do9keQuJUAV2ZMk6-nqw1QWClCNYERXHmeY5SKFW2OpEec=
Effective URL: https://www.mdlive.com/contact-us/?utm_source=MDL_TH&utm_medium=email&utm_campaign=052322_EML_DERM_CIGNA_DERM_EMAIL_MCR...
Submission Tags: falconsandbox
Submission: On July 02 via api from US — Scanned from DE
Effective URL: https://www.mdlive.com/contact-us/?utm_source=MDL_TH&utm_medium=email&utm_campaign=052322_EML_DERM_CIGNA_DERM_EMAIL_MCR...
Submission Tags: falconsandbox
Submission: On July 02 via api from US — Scanned from DE
Form analysis
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Text Content
Skip to Main Content * Patients * What We Treat * Urgent Care * Mental Health * Primary Care * Dermatology * Blog * Businesses * Health Plans * Employers * Health Systems * Virtual Care Resources * Providers * Our Providers * Become a provider * Contact Us * Sign In * Join Now Menuclose CONTACT US. WE’RE HERE TO HELP. SEND US A MESSAGE. * * First Name Last Name * Type of Request* AccountingCustomer ServiceGeneral InquiryMarketingMedia RelationsIT SupportSales * Email* * Phone* * Message* * If you have a medical or mental health emergency, call 911. Seek immediate medical attention if you experience a life-threatening condition or acute or severe symptoms. * Phone This field is for validation purposes and should be left unchanged. CUSTOMER SERVICE (800) 400-MDLIVE (6354) SALES (888) 781-5301 or (888) 991-7193 Click here for Sales Inquiry PROVIDER RECRUITMENT (888) 450-1572 Click here for Provider Recruitment MDLIVE HEADQUARTERS 3350 SW 148TH AVE, SUITE 300 MIRAMAR, FL 33027. HERE ARE SOME COMMON QUESTIONS. HOW DO I CREATE AN ACCOUNT? The fastest way to create a new account with MDLIVE is to click CREATE MY ACCOUNT below or located on the top right of the navigation bar. 1. Go to the MDLIVE Homepage. 2. Click on “Create my account.” 3. Fill in your details to log in and schedule an appointment. CREATE MY ACCOUNT HOW DO I ADD DEPENDENTS TO MY ACCOUNT? 1. Go to MDLIVE’S Home Page. 2. Log in to Primary account holder’s MDLIVE account. 3. Select your name in the upper right corner of the MDLIVE web page. 4. Select “Add New Dependent” from the drop down menu. 5. Complete new member form. Be sure to double check spelling and contact information for the account and select “Add Family Member”. ** You will receive an email confirmation upon completion of registration for every member added to the account. All members on the account must have their own account, including children. HOW DO I RESET MY PASSWORD? 1. Go to the MDLIVE Homepage. 2. Click on “Sign In.” 3. Click “Forgot Username or Password.” 4. On left hand side, under “Forgot Password,” enter Username or Email Address and click “Send.” 5. A link will be send to email address on File. Please check your email and click on the link to reset your password. Forgot Username or Password HOW DO I UNLOCK MY ACCOUNT? Please contact our Customer Service line at 888-632-2738 and speak with a Health Service Specialist to unlock your account. I HAVE NOT RECEIVED A CALL FROM MY PROVIDER. Please contact our Customer Service line at 888-632-2738 and speak with a Health Service Specialist. They will assist in providing a status update regarding your scheduled appointment. HOW DO I REQUEST A REFUND? Please contact our customer service line at 888-632-2738 and speak with a Health Service Specialist to request a refund. * PATIENTS * How it Works * What we treat * What It Costs * Testimonials * Frequently Asked Questions * BUSINESSES * Health Systems * Health Plans * Employers * Resellers and TPAs * Brokers * Government * Become a Provider * COMPANY * Contact Us * Executive Team * Blog * Resources * Upcoming Events * Careers * Employee Login * News & Information * Evernorth * LEGAL * Terms of Use * Privacy Policy * MDLIVE Medical Group Informed Consent * Disclaimer * ADA Policy * Notice of Non-Discrimination * Compliance Hotline Back to top Facebook Twitter LinkedIn YouTube Instagram Copyright © 2022 MDLIVE, an Evernorth company. All Rights Reserved. MDLIVE Medical Group, PA and other MDLIVE related professional entities provide the clinical services made available by MDLIVE. MDLIVE Medical Group, PA and the other MDLIVE related professional entities are independent entities. ® MDLIVE is a registered trademark of MDLIVE, an Evernorth company, All Rights Reserved.